Customer Success Manager Visa Sponsorship Jobs in Virginia
Virginia's customer success manager market spans Northern Virginia's dense tech corridor, Richmond's growing SaaS scene, and government-adjacent software firms like Booz Allen Hamilton and Leidos. Companies along the Route 28 and Dulles Tech Corridor are active sponsors, with demand concentrated in enterprise software, cybersecurity, and federal contracting sectors.
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Get Access To All JobsWho We Are:
Enhesa is the leading provider of regulatory and sustainability intelligence worldwide. As a trusted partner, we empower the global business community with the insight to act today and prepare for tomorrow to create a more sustainable future - positively impacting our environment, our health, our safety, and our future. Navigating the fast-changing compliance and sustainability landscapes, we help them understand not just what they should do (first) but also how to do it. Both in their unique business and anywhere in the world. Now and in the future.
Our Mission:
- Identify EHS requirements for the industry
- Provide EHS compliance tools to companies
- Advise companies in developing and implementing corporate EHS strategies
Enhesa’s core clients include Fortune 500 multinational companies.
As part of our highly dynamic team, we offer:
- A competitive salary package & benefits with a flexible home-working policy
- Work/life balance and a fast-paced and driven environment
- Accountability and pride for your projects
Position Description
The Customer Success Manager maintains and expands relationships with existing Enhesa Enterprise customers. He/she manages a book of business that requires yearly renewal and growth, he/she will be responsible for achieving sales figures and assigned account objectives. He/she represents the entire range of company products and services to assigned customers, while leading the customer account planning and ensuring customers’ needs and expectations are met.
Core Responsibilities
Maintain and develop professional relationships with existing clients
Ensure client satisfaction and loyalty. Build relationships with key Client personnel, decision makers, stakeholders and buyers. Be the central Point of Contact of Enhesa’s customer base. Capture, report and act on customer feedback.
Proactively assess, clarify, and validate customer needs on an ongoing basis
Be curious, prepare and ask questions about the customer’s needs and business processes as well as provide knowledge of our applications to the customer; uncover roadblocks, and deliver strong account guidance.
Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary Enhesa personnel
Be a liaison between the client and Enhesa, mitigate client crisis situations by properly delegating and communicating internally with Enhesa support teams while maintaining clear communication with the client. Represent the Enhesa Team in cross-functional sounding boards/projects and co-drive decisions to preserve and enhance client satisfaction and enable business growth.
On-boarding clients
Responsible for project managing the on-boarding of clients to the Enhesa services. Facilitate the communication between the Client and Enhesa's support Services (Client Services, Expert Support Services, etc.). Maximizing product usage and enhancing client satisfaction incl. NPS scores.
Manage and own contract renewals and growth opportunities
Own and negotiate contract renewals and addendums for growth opportunities. Ensure the client uses their contracted services and derive value from them related to their objectives. Organize and lead quarterly business reviews with the client, involving other Enhesa departments, to review and plan activities and value provided to the client. Provide transparency, control and predictability on the opportunities pipeline and forecasted revenue. Identify opportunities for enhancements of GTM Strategy and roll-out of new products. Overall management of a book of business greater than roughly €4+ million.
Support the team internally
Assist other CSM’s with personal development, training, onboarding, learning internal tools and navigating the proper channels internally.
Participate in Tradeshows and Conferences
Represent the team at certain industry or partner events to strengthen personal interactions and relationships with your own or your colleague’s accounts.
Experience
- 2-4 years of demonstrated experience in managing existing accounts in a business-to-business environment in the Software, SAAS, IT, insurance, engineering, financial services or consultancy industry.
- Experience in executing sales and account plan-based strategies for current clients.
- Demonstrated ability to achieve annual growth targets and client satisfaction.
- Project management/cross functional collaboration.
Salary Range
- Salary Range: $90,000 - $100,000 USD
If you are ready to join our journey, please apply!
Equal Opportunity Employer
Enhesa is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected characteristic.
Who We Are:
Enhesa is the leading provider of regulatory and sustainability intelligence worldwide. As a trusted partner, we empower the global business community with the insight to act today and prepare for tomorrow to create a more sustainable future - positively impacting our environment, our health, our safety, and our future. Navigating the fast-changing compliance and sustainability landscapes, we help them understand not just what they should do (first) but also how to do it. Both in their unique business and anywhere in the world. Now and in the future.
Our Mission:
- Identify EHS requirements for the industry
- Provide EHS compliance tools to companies
- Advise companies in developing and implementing corporate EHS strategies
Enhesa’s core clients include Fortune 500 multinational companies.
As part of our highly dynamic team, we offer:
- A competitive salary package & benefits with a flexible home-working policy
- Work/life balance and a fast-paced and driven environment
- Accountability and pride for your projects
Position Description
The Customer Success Manager maintains and expands relationships with existing Enhesa Enterprise customers. He/she manages a book of business that requires yearly renewal and growth, he/she will be responsible for achieving sales figures and assigned account objectives. He/she represents the entire range of company products and services to assigned customers, while leading the customer account planning and ensuring customers’ needs and expectations are met.
Core Responsibilities
Maintain and develop professional relationships with existing clients
Ensure client satisfaction and loyalty. Build relationships with key Client personnel, decision makers, stakeholders and buyers. Be the central Point of Contact of Enhesa’s customer base. Capture, report and act on customer feedback.
Proactively assess, clarify, and validate customer needs on an ongoing basis
Be curious, prepare and ask questions about the customer’s needs and business processes as well as provide knowledge of our applications to the customer; uncover roadblocks, and deliver strong account guidance.
Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary Enhesa personnel
Be a liaison between the client and Enhesa, mitigate client crisis situations by properly delegating and communicating internally with Enhesa support teams while maintaining clear communication with the client. Represent the Enhesa Team in cross-functional sounding boards/projects and co-drive decisions to preserve and enhance client satisfaction and enable business growth.
On-boarding clients
Responsible for project managing the on-boarding of clients to the Enhesa services. Facilitate the communication between the Client and Enhesa's support Services (Client Services, Expert Support Services, etc.). Maximizing product usage and enhancing client satisfaction incl. NPS scores.
Manage and own contract renewals and growth opportunities
Own and negotiate contract renewals and addendums for growth opportunities. Ensure the client uses their contracted services and derive value from them related to their objectives. Organize and lead quarterly business reviews with the client, involving other Enhesa departments, to review and plan activities and value provided to the client. Provide transparency, control and predictability on the opportunities pipeline and forecasted revenue. Identify opportunities for enhancements of GTM Strategy and roll-out of new products. Overall management of a book of business greater than roughly €4+ million.
Support the team internally
Assist other CSM’s with personal development, training, onboarding, learning internal tools and navigating the proper channels internally.
Participate in Tradeshows and Conferences
Represent the team at certain industry or partner events to strengthen personal interactions and relationships with your own or your colleague’s accounts.
Experience
- 2-4 years of demonstrated experience in managing existing accounts in a business-to-business environment in the Software, SAAS, IT, insurance, engineering, financial services or consultancy industry.
- Experience in executing sales and account plan-based strategies for current clients.
- Demonstrated ability to achieve annual growth targets and client satisfaction.
- Project management/cross functional collaboration.
Salary Range
- Salary Range: $90,000 - $100,000 USD
If you are ready to join our journey, please apply!
Equal Opportunity Employer
Enhesa is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected characteristic.
Customer Success Manager Job Roles in Virginia
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Search Customer Success Manager Jobs in VirginiaCustomer Success Manager Jobs in Virginia: Frequently Asked Questions
Which companies in Virginia sponsor visas for customer success managers?
Northern Virginia is home to several active sponsors, including AWS (which runs major operations in Ashburn), Microsoft, Qualtrics, and Clarabridge (now part of Qualtrics). Federal technology contractors like Booz Allen Hamilton and SAIC also hire customer success managers, though sponsorship policies vary by role and business unit. Checking a company's recent H-1B disclosure data through the DOL OFLC portal is a reliable way to verify sponsorship history.
Which visa types are most common for customer success manager roles in Virginia?
The H-1B is the most common visa category for customer success managers in Virginia, provided the role requires a specific bachelor's degree in a related field such as business, computer science, or communications. Candidates from Australia may qualify for the E-3 visa, and Canadian and Mexican nationals may be eligible under the TN visa. L-1B transfers are also used when candidates move intra-company from an overseas office to a Virginia location.
How to find customer success manager visa sponsorship jobs in Virginia?
Migrate Mate is built specifically for international job seekers and filters customer success manager roles in Virginia by visa sponsorship status, saving you the time of manually screening employers. Rather than sorting through hundreds of general postings, you can browse Virginia-specific CSM openings where sponsorship has been confirmed or is explicitly offered, making your job search more targeted from the start.
Which cities in Virginia have the most customer success manager sponsorship jobs?
The Northern Virginia region, particularly Arlington, Reston, Herndon, and McLean, concentrates the largest share of CSM sponsorship opportunities due to the Dulles Tech Corridor and proximity to federal agencies. Richmond is a secondary hub, with SaaS and fintech firms adding CSM headcount. Norfolk and Charlottesville see smaller but growing demand, particularly from healthcare technology and university-linked startups.
Are there any Virginia-specific factors that affect visa sponsorship for customer success managers?
Virginia's high concentration of federal contractors creates a nuance worth knowing: some CSM roles tied to government programs may require security clearances or U.S. citizenship, which eliminates sponsorship as an option. For purely commercial SaaS and tech employers in Northern Virginia, this is less of a concern. Virginia also participates in no state-level immigration programs, so federal visa rules apply uniformly. Prevailing wage requirements under the H-1B are determined by the DOL and reflect Northern Virginia's competitive market rates.
What is the prevailing wage for sponsored customer success manager jobs in Virginia?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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