Customer Success Manager Visa Sponsorship Jobs in Pennsylvania
Pennsylvania's customer success manager market spans Philadelphia's fintech and healthtech firms, Pittsburgh's growing software sector, and enterprise technology companies across the state. Major employers including SAP, Comcast, and Oracle have Pennsylvania operations that actively hire for customer success roles, and many are established H-1B visa sponsors with track records of supporting international candidates.
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Get Access To All JobsAbout Net Health
Belong. Thrive. Make a Difference.
Are you looking for a meaningful and satisfying career where you have endless opportunities to grow and be financially rewarded? Net Health may be the perfect place for you.
A high-growth and profitable company, we help caregivers harness data for human health. We also honor and respect the needs of our Net Health family and staff, which is why we offer a work-from-anywhere environment and unlimited PTO. Our welcoming and collaborative culture paired with progressive benefits makes Net Health the ultimate career home!
As a leading-edge SaaS company in healthcare, we deliver solutions that help patients get better, faster, and live more fulfilling lives. Our software and predictive analytics cover the continuum of care, from hospital-to-home, across various medical specialties. Come join us and start the next chapter of your exciting career while helping others to live better lives.
World-Class Benefits That Reflect Our World-Class Culture.
JOB OVERVIEW
The Client Success Manager (CSM) is a developing client success professional who manages a moderate portfolio with growing independence. The CSM owns day-to-day client relationships and standard success motions, driving adoption, satisfaction, and retention, while deepening product and healthcare-domain fluency and escalating complex or strategic matters as needed.
Key Responsibilities
- Independently manage a moderate portfolio of clients across the full post-implementation lifecycle.
- Serve as the primary point of contact, driving adoption and satisfaction through proactive engagement, training, and support.
- Conduct standard business reviews and strategic check-ins with client stakeholders.
- Monitor client health data to identify risks and opportunities; resolve routine issues and escalate complex ones.
- Surface upsell and renewal signals and support renewal preparation in partnership with Sales.
- Collaborate across Support, Product, and Implementation to advocate for client needs.
- Maintain accurate records of client interactions and status in the CRM.
Qualifications
- Bachelor’s degree in Healthcare Administration, Business, Information Systems, or a related field — or equivalent experience.
- 3+ years in client success, account management, or healthcare software.
- Solid understanding of healthcare operations and EHR systems.
- Strong communication, relationship-building, and problem-solving skills.
- Ability to manage multiple clients and priorities in a fast-paced environment.
- Experience with CRM tools (e.g., Salesforce) and customer success platforms is a plus.
Salary Range: $53,600.00 - $67,000.00 USD
Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as requested to meet the ongoing needs of the organization.
A word on Al-assisted candidate fraud & deepfakes: Our company maintains a zero-tolerance policy for the use of Al tools to misrepresent a candidate's skills, experience, or qualifications during the hiring process. We utilize advanced screening methods to detect such practices and reserve the right to disqualify and report candidates who violate this policy.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
About Net Health
Belong. Thrive. Make a Difference.
Are you looking for a meaningful and satisfying career where you have endless opportunities to grow and be financially rewarded? Net Health may be the perfect place for you.
A high-growth and profitable company, we help caregivers harness data for human health. We also honor and respect the needs of our Net Health family and staff, which is why we offer a work-from-anywhere environment and unlimited PTO. Our welcoming and collaborative culture paired with progressive benefits makes Net Health the ultimate career home!
As a leading-edge SaaS company in healthcare, we deliver solutions that help patients get better, faster, and live more fulfilling lives. Our software and predictive analytics cover the continuum of care, from hospital-to-home, across various medical specialties. Come join us and start the next chapter of your exciting career while helping others to live better lives.
World-Class Benefits That Reflect Our World-Class Culture.
JOB OVERVIEW
The Client Success Manager (CSM) is a developing client success professional who manages a moderate portfolio with growing independence. The CSM owns day-to-day client relationships and standard success motions, driving adoption, satisfaction, and retention, while deepening product and healthcare-domain fluency and escalating complex or strategic matters as needed.
Key Responsibilities
- Independently manage a moderate portfolio of clients across the full post-implementation lifecycle.
- Serve as the primary point of contact, driving adoption and satisfaction through proactive engagement, training, and support.
- Conduct standard business reviews and strategic check-ins with client stakeholders.
- Monitor client health data to identify risks and opportunities; resolve routine issues and escalate complex ones.
- Surface upsell and renewal signals and support renewal preparation in partnership with Sales.
- Collaborate across Support, Product, and Implementation to advocate for client needs.
- Maintain accurate records of client interactions and status in the CRM.
Qualifications
- Bachelor’s degree in Healthcare Administration, Business, Information Systems, or a related field — or equivalent experience.
- 3+ years in client success, account management, or healthcare software.
- Solid understanding of healthcare operations and EHR systems.
- Strong communication, relationship-building, and problem-solving skills.
- Ability to manage multiple clients and priorities in a fast-paced environment.
- Experience with CRM tools (e.g., Salesforce) and customer success platforms is a plus.
Salary Range: $53,600.00 - $67,000.00 USD
Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as requested to meet the ongoing needs of the organization.
A word on Al-assisted candidate fraud & deepfakes: Our company maintains a zero-tolerance policy for the use of Al tools to misrepresent a candidate's skills, experience, or qualifications during the hiring process. We utilize advanced screening methods to detect such practices and reserve the right to disqualify and report candidates who violate this policy.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Customer Success Manager Job Roles in Pennsylvania
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Search Customer Success Manager Jobs in PennsylvaniaCustomer Success Manager Jobs in Pennsylvania: Frequently Asked Questions
Which companies in Pennsylvania sponsor visas for customer success managers?
Established H-1B sponsors with Pennsylvania operations hiring customer success managers include SAP (Newtown Square), Comcast (Philadelphia), Oracle, and various healthtech and fintech firms concentrated in Philadelphia. Larger enterprise software companies tend to have dedicated immigration support teams and more consistent sponsorship histories than smaller startups, making them worth prioritizing in a job search.
Which visa types are most common for customer success manager roles in Pennsylvania?
The H-1B is the most common visa category for customer success managers in Pennsylvania, provided the role requires a bachelor's degree in a specific field such as business, communications, or a technical discipline. Some candidates with extraordinary ability in customer success or related fields pursue the O-1 visa. Australians working in the role may qualify for the E-3 visa, which has no lottery and renews every two years.
Which cities in Pennsylvania have the most customer success manager sponsorship jobs?
Philadelphia accounts for the largest share of customer success manager sponsorship opportunities in Pennsylvania, driven by its concentration of enterprise software, financial services, and healthcare technology companies. Pittsburgh has grown steadily as a tech hub, with firms in software and AI hiring for customer-facing roles. Newtown Square, home to SAP's North American headquarters, is also a notable concentration point.
How to find customer success manager visa sponsorship jobs in Pennsylvania?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to find customer success manager roles in Pennsylvania where employers are open to sponsoring international candidates. Rather than sorting through general job boards and guessing at sponsorship willingness, Migrate Mate surfaces verified sponsoring employers in Pennsylvania so you can focus your applications where they are most likely to move forward.
Are there any Pennsylvania-specific considerations for customer success manager visa sponsorship?
Customer success manager roles in Pennsylvania must meet the H-1B specialty occupation standard, which means the employer needs to demonstrate that a degree in a specific field is normally required for the position. Philadelphia's dense university network, including Penn, Drexel, and Temple, creates a strong local talent pipeline that employers draw from, so international candidates benefit from emphasizing specialized technical or industry expertise that differentiates them in that competitive market.
What is the prevailing wage for sponsored customer success manager jobs in Pennsylvania?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.