Customer Success Manager Visa Sponsorship Jobs in Texas
Texas is a major hub for customer success manager roles, with technology companies in Austin, Dallas, and Houston actively hiring internationally. Employers like Dell Technologies, Oracle, Salesforce, and a growing number of SaaS startups in the Austin tech corridor have sponsored visas for customer success professionals across enterprise software, cloud, and data analytics sectors.
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Get Access To All JobsAt Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.
What is the role about?
The Service Value & Success Manager is responsible for driving measurable customer value through high-touch Success Journeys (primary KPI for measuring realized customer value via Salesforce CRM) by partnering with customers to understand their operational goals, orchestrating value-focused engagements, and ensuring outcomes are tracked, realized, and expanded over the customer lifecycle. This role enables Endress+Hauser to close consumption gaps, increase service adoption, and directly influence pipeline growth, forecasting accuracy, and long-term customer loyalty through value optimization practices.
Which tasks will you perform?
- Partner with customers to understand business objectives and identify opportunities for measurable value realization.
- Serve as a trusted advisor to customers—facilitating discovery workshops, value reviews, and success planning—while internally aligning teams through Salesforce-based value documentation, opportunity tracking, and lifecycle forecasting.
- Partner with internal stakeholders, representative partners, and authorized service providers to ensure seamless handoff for project execution to ongoing value realization.
- Lead discovery workshops and value-focused engagements (e.g., Netilion adoption, maintenance optimization, calibration maturity, workforce enablement).
- Actively seeks to understand customer needs and problems, initiating solutions based on this understanding, and implementing feedback to enhance the overall experience and prevent future issues.
- Establish customer-aligned dashboards and KPI frameworks to support monthly, quarterly, and annual value reviews.
- Ensure disciplined Salesforce documentation of Success Journeys, value activities, outcomes, and influenced opportunities.
- Enable seamless handoff from Field Project Managers to ongoing value realization and lifecycle success.
What do we expect from you?
You will have:
- Bachelor’s degree in engineering, business, or related technical/commercial discipline.
- 5+ years of experience in service, customer success, consulting, or sales enablement, preferably within industrial, automation, or process industries.
- Travel up to 40%, primarily based within the United States with some infrequent international travel.
You may have:
- Master’s degree (MBA or similar) or equivalent business experience.
- 7+ years of experience in customer-facing advisory, service portfolio, or value-realization roles.
- Preferred travel flexibility aligned to customer lifecycle needs.
- Experience facilitating customer workshops, discovery sessions, and executive value reviews.
- Ability to translate technical capabilities into measurable customer and financial value.
- Ability to work and make informed decisions independently and on own initiative.
- Builds and maintains strong, trustworthy business relationships, leveraging long-term partnerships to achieve collective success.
- Exceptional leadership skills with a proven ability to inspire and influence teams, build trust and credibility, and effectively coach and guide individuals without relying on formal authority.
- Ability to provide valuable input and feedback, offer recommendations and ideas tailored to meet specific business needs.
- Leverages data analytics to develop insights and drive strategic decision-making, optimizing organizational processes and initiatives.
What can you expect from us?
- Family-owned, friendly, and highly committed company.
- Tuition reimbursement and a wide range of development opportunities.
- Comprehensive benefits package which includes medical, dental and vision.
- Competitive compensation and bonus opportunities.
- Generous paid time off.
- Life insurance and 401(k) savings with company match.
- Full-service café, fitness center, and health clinic (in Greenwood, IN).
Anticipated salary range for this position is $93,300-$138,600.
Endress+Hauser is an equal opportunity employer and does not discriminate on the basis of any protected classification including protected veteran and disability status.
At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.
What is the role about?
The Service Value & Success Manager is responsible for driving measurable customer value through high-touch Success Journeys (primary KPI for measuring realized customer value via Salesforce CRM) by partnering with customers to understand their operational goals, orchestrating value-focused engagements, and ensuring outcomes are tracked, realized, and expanded over the customer lifecycle. This role enables Endress+Hauser to close consumption gaps, increase service adoption, and directly influence pipeline growth, forecasting accuracy, and long-term customer loyalty through value optimization practices.
Which tasks will you perform?
- Partner with customers to understand business objectives and identify opportunities for measurable value realization.
- Serve as a trusted advisor to customers—facilitating discovery workshops, value reviews, and success planning—while internally aligning teams through Salesforce-based value documentation, opportunity tracking, and lifecycle forecasting.
- Partner with internal stakeholders, representative partners, and authorized service providers to ensure seamless handoff for project execution to ongoing value realization.
- Lead discovery workshops and value-focused engagements (e.g., Netilion adoption, maintenance optimization, calibration maturity, workforce enablement).
- Actively seeks to understand customer needs and problems, initiating solutions based on this understanding, and implementing feedback to enhance the overall experience and prevent future issues.
- Establish customer-aligned dashboards and KPI frameworks to support monthly, quarterly, and annual value reviews.
- Ensure disciplined Salesforce documentation of Success Journeys, value activities, outcomes, and influenced opportunities.
- Enable seamless handoff from Field Project Managers to ongoing value realization and lifecycle success.
What do we expect from you?
You will have:
- Bachelor’s degree in engineering, business, or related technical/commercial discipline.
- 5+ years of experience in service, customer success, consulting, or sales enablement, preferably within industrial, automation, or process industries.
- Travel up to 40%, primarily based within the United States with some infrequent international travel.
You may have:
- Master’s degree (MBA or similar) or equivalent business experience.
- 7+ years of experience in customer-facing advisory, service portfolio, or value-realization roles.
- Preferred travel flexibility aligned to customer lifecycle needs.
- Experience facilitating customer workshops, discovery sessions, and executive value reviews.
- Ability to translate technical capabilities into measurable customer and financial value.
- Ability to work and make informed decisions independently and on own initiative.
- Builds and maintains strong, trustworthy business relationships, leveraging long-term partnerships to achieve collective success.
- Exceptional leadership skills with a proven ability to inspire and influence teams, build trust and credibility, and effectively coach and guide individuals without relying on formal authority.
- Ability to provide valuable input and feedback, offer recommendations and ideas tailored to meet specific business needs.
- Leverages data analytics to develop insights and drive strategic decision-making, optimizing organizational processes and initiatives.
What can you expect from us?
- Family-owned, friendly, and highly committed company.
- Tuition reimbursement and a wide range of development opportunities.
- Comprehensive benefits package which includes medical, dental and vision.
- Competitive compensation and bonus opportunities.
- Generous paid time off.
- Life insurance and 401(k) savings with company match.
- Full-service café, fitness center, and health clinic (in Greenwood, IN).
Anticipated salary range for this position is $93,300-$138,600.
Endress+Hauser is an equal opportunity employer and does not discriminate on the basis of any protected classification including protected veteran and disability status.
Customer Success Manager Job Roles in Texas
See all 55+ Customer Success Manager Jobs in Texas
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Search Customer Success Manager Jobs in TexasCustomer Success Manager Jobs in Texas: Frequently Asked Questions
Which companies sponsor visas for customer success managers in Texas?
Enterprise technology companies are the most active sponsors for customer success manager roles in Texas. Dell Technologies in Round Rock, Oracle and Salesforce in Austin, and energy-tech firms in Houston have histories of H-1B visa sponsorship for this role. Larger SaaS companies with Texas headquarters or major offices tend to have established immigration programs, making them more likely to support the sponsorship process for qualified candidates.
Which visa types are most common for customer success manager roles in Texas?
The H-1B is the most common visa category for customer success managers in Texas, provided the role requires a specialized degree in a field like business, computer science, or communications. The L-1B is relevant for intracompany transfers into customer success functions at multinationals with Texas offices. Candidates from Australia may also qualify for the E-3 visa, which has no lottery and is available year-round.
Which cities in Texas have the most customer success manager sponsorship jobs?
Austin leads Texas for customer success manager sponsorship activity, driven by its dense concentration of SaaS and cloud technology companies. Dallas-Fort Worth is a close second, with large enterprise software firms and financial technology employers concentrated in Plano and Irving. Houston adds opportunities in energy technology and healthcare software. San Antonio has a smaller but growing tech sector with some sponsoring employers.
How to find customer success manager visa sponsorship jobs in Texas?
Migrate Mate filters job listings specifically by visa sponsorship availability, so you can browse customer success manager roles in Texas without sorting through positions that don't offer sponsorship support. Searching by role and state on Migrate Mate surfaces employers in Austin, Dallas, and Houston who have active openings and a documented history of sponsoring international candidates for customer-facing technical roles.
Are there any Texas-specific considerations for customer success manager visa sponsorship?
Texas has no state income tax, which affects prevailing wage calculations used in H-1B Labor Condition Applications, since compensation structures may differ from high-cost states like California or New York. Austin's rapid growth has also created strong demand for customer success professionals with enterprise software backgrounds, particularly at companies serving financial services, healthcare, and oil and gas clients, which are all well-represented industries in the state.
What is the prevailing wage for sponsored customer success manager jobs in Texas?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.