Customer Success Manager Visa Sponsorship Jobs in Texas
Texas is a major hub for customer success manager roles, with technology companies in Austin, Dallas, and Houston actively hiring internationally. Employers like Dell Technologies, Oracle, Salesforce, and a growing number of SaaS startups in the Austin tech corridor have sponsored visas for customer success professionals across enterprise software, cloud, and data analytics sectors.
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Get Access To All JobsDESCRIPTION
This role can be located in one of the approved office locations listed for the role.
Lead transformational growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager, you'll create vendor strategies that directly impact millions of customer experiences, drive marketplace innovation, and shape the future of retail commerce on one of the world's largest e-commerce platforms.
Join our dynamic team as a Senior Customer Success Manager in Amazon Vendor Services, where you'll drive business growth for key vendors on Amazon's retail platform. This role combines strategic partnership management, data-driven decision making, and operational excellence to enhance the vendor experience. You'll develop and execute business plans that optimize selection, merchandising, and operational efficiency while delivering measurable results for both vendors and customers. In this role, you'll analyze data to provide strategic insights, develop joint business plans, while ensuring exceptional operational standards. You'll collaborate with cross-functional teams to identify growth opportunities, optimize vendor performance, and enhance the customer experience. This position offers the opportunity to make meaningful impact while working with diverse stakeholders in a dynamic e-commerce environment.
Key job responsibilities
- Partner with vendors to develop and execute strategic business plans that drive growth and improve customer experience
- Analyze data trends to identify opportunities and provide actionable recommendations
- Lead promotional planning and execution while ensuring catalog optimization
- Build collaborative relationships with internal teams and vendor partners
- Manage multiple projects while maintaining high operational standards
A day in the life
- Review performance metrics and present recommendations during vendor meetings
- Collaborate with cross-functional teams to resolve operational challenges
- Guide vendors on utilizing Amazon tools and systems effectively
- Participate in strategic planning sessions with category managers
- Support continuous improvement initiatives across the organization
About the team
Amazon Vendor Services provides comprehensive support to enrolled partners through dedicated customer success management, strategic advice, operational execution, and advanced program access. Our inclusive team values collaboration, innovation, and professional growth while working to enhance both vendor and customer experiences.
BASIC QUALIFICATIONS
- Experience with strong project management skills and the ability to thrive in a fast-paced environment
- Experience working with large, complex data sets
- Experience managing time efficiently, meeting personal goals, and working effectively with internal, partner, and customer teams
- Bachelor's degree or equivalent
- Experience with tools/systems to analyze data including Excel, Access, SQL or other data management systems
- 4+ years of vendor or client facing experience in Account Management, Vendor Management and/or relevant experience in associated fields such as Buying, Planning or Merchandising
PREFERRED QUALIFICATIONS
- Experience using BI Tools (Tableau, OBIEE, Business Objects, Cognos, MicroStrategy)
- Experience in process improvement
- Experience with project management
- 5+ years of e-commerce or retail industry experience
- Professional experience in Buying, Planning or Merchandising
- Experience rapidly adapting to change and dealing with ambiguity
- Advanced degree, certifications or equivalent experience
- Experience working with diverse stakeholders and teams
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Santa Monica - 80,000.00 - 140,000.00 USD annually
USA, NY, New York - 88,000.00 - 154,000.00 USD annually
USA, TX, Austin - 80,000.00 - 140,000.00 USD annually
USA, WA, Seattle - 82,700.00 - 140,000.00 USD annually
DESCRIPTION
This role can be located in one of the approved office locations listed for the role.
Lead transformational growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager, you'll create vendor strategies that directly impact millions of customer experiences, drive marketplace innovation, and shape the future of retail commerce on one of the world's largest e-commerce platforms.
Join our dynamic team as a Senior Customer Success Manager in Amazon Vendor Services, where you'll drive business growth for key vendors on Amazon's retail platform. This role combines strategic partnership management, data-driven decision making, and operational excellence to enhance the vendor experience. You'll develop and execute business plans that optimize selection, merchandising, and operational efficiency while delivering measurable results for both vendors and customers. In this role, you'll analyze data to provide strategic insights, develop joint business plans, while ensuring exceptional operational standards. You'll collaborate with cross-functional teams to identify growth opportunities, optimize vendor performance, and enhance the customer experience. This position offers the opportunity to make meaningful impact while working with diverse stakeholders in a dynamic e-commerce environment.
Key job responsibilities
- Partner with vendors to develop and execute strategic business plans that drive growth and improve customer experience
- Analyze data trends to identify opportunities and provide actionable recommendations
- Lead promotional planning and execution while ensuring catalog optimization
- Build collaborative relationships with internal teams and vendor partners
- Manage multiple projects while maintaining high operational standards
A day in the life
- Review performance metrics and present recommendations during vendor meetings
- Collaborate with cross-functional teams to resolve operational challenges
- Guide vendors on utilizing Amazon tools and systems effectively
- Participate in strategic planning sessions with category managers
- Support continuous improvement initiatives across the organization
About the team
Amazon Vendor Services provides comprehensive support to enrolled partners through dedicated customer success management, strategic advice, operational execution, and advanced program access. Our inclusive team values collaboration, innovation, and professional growth while working to enhance both vendor and customer experiences.
BASIC QUALIFICATIONS
- Experience with strong project management skills and the ability to thrive in a fast-paced environment
- Experience working with large, complex data sets
- Experience managing time efficiently, meeting personal goals, and working effectively with internal, partner, and customer teams
- Bachelor's degree or equivalent
- Experience with tools/systems to analyze data including Excel, Access, SQL or other data management systems
- 4+ years of vendor or client facing experience in Account Management, Vendor Management and/or relevant experience in associated fields such as Buying, Planning or Merchandising
PREFERRED QUALIFICATIONS
- Experience using BI Tools (Tableau, OBIEE, Business Objects, Cognos, MicroStrategy)
- Experience in process improvement
- Experience with project management
- 5+ years of e-commerce or retail industry experience
- Professional experience in Buying, Planning or Merchandising
- Experience rapidly adapting to change and dealing with ambiguity
- Advanced degree, certifications or equivalent experience
- Experience working with diverse stakeholders and teams
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Santa Monica - 80,000.00 - 140,000.00 USD annually
USA, NY, New York - 88,000.00 - 154,000.00 USD annually
USA, TX, Austin - 80,000.00 - 140,000.00 USD annually
USA, WA, Seattle - 82,700.00 - 140,000.00 USD annually
Customer Success Manager Job Roles in Texas
See all 606+ Customer Success Manager Jobs in Texas
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Search Customer Success Manager Jobs in TexasCustomer Success Manager Jobs in Texas: Frequently Asked Questions
Which companies sponsor visas for customer success managers in Texas?
Enterprise technology companies are the most active sponsors for customer success manager roles in Texas. Dell Technologies in Round Rock, Oracle and Salesforce in Austin, and energy-tech firms in Houston have histories of H-1B visa sponsorship for this role. Larger SaaS companies with Texas headquarters or major offices tend to have established immigration programs, making them more likely to support the sponsorship process for qualified candidates.
Which visa types are most common for customer success manager roles in Texas?
The H-1B is the most common visa category for customer success managers in Texas, provided the role requires a specialized degree in a field like business, computer science, or communications. The L-1B is relevant for intracompany transfers into customer success functions at multinationals with Texas offices. Candidates from Australia may also qualify for the E-3 visa, which has no lottery and is available year-round.
Which cities in Texas have the most customer success manager sponsorship jobs?
Austin leads Texas for customer success manager sponsorship activity, driven by its dense concentration of SaaS and cloud technology companies. Dallas-Fort Worth is a close second, with large enterprise software firms and financial technology employers concentrated in Plano and Irving. Houston adds opportunities in energy technology and healthcare software. San Antonio has a smaller but growing tech sector with some sponsoring employers.
How to find customer success manager visa sponsorship jobs in Texas?
Migrate Mate filters job listings specifically by visa sponsorship availability, so you can browse customer success manager roles in Texas without sorting through positions that don't offer sponsorship support. Searching by role and state on Migrate Mate surfaces employers in Austin, Dallas, and Houston who have active openings and a documented history of sponsoring international candidates for customer-facing technical roles.
Are there any Texas-specific considerations for customer success manager visa sponsorship?
Texas has no state income tax, which affects prevailing wage calculations used in H-1B Labor Condition Applications, since compensation structures may differ from high-cost states like California or New York. Austin's rapid growth has also created strong demand for customer success professionals with enterprise software backgrounds, particularly at companies serving financial services, healthcare, and oil and gas clients, which are all well-represented industries in the state.
What is the prevailing wage for sponsored customer success manager jobs in Texas?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.