Customer Success Manager Visa Sponsorship Jobs in Washington
Washington's customer success manager market is anchored by major tech employers in Seattle and Bellevue, including Microsoft, Amazon, Salesforce, and Tableau. Companies here regularly sponsor H-1B visas for qualified CSM candidates, particularly those with SaaS or enterprise software backgrounds. The state's dense concentration of cloud and data companies makes it one of the stronger markets for CSM sponsorship.
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Get Access To All JobsINTRODUCTION
Logistics at full potential.
At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.
ROLE AND RESPONSIBILITIES
1st Shift, Monday - Friday, 8:00am - 4:30pm, Hybrid with two days in office in Everett, WA
We are looking for a dedicated professional with experience managing account relationships that achieve positive results. As the Customer Success Manager, you will be the critical link between GXO and its customers and carriers. You will support the day-to-day account relationship activities that can range from tactical to strategic to ensure positive outcomes for both GXO and our customers. We’ll count on your positive attitude and professionalism to foster a strong and successful client relationship. If you’re ready to take your career to the next level, we have the opportunity for you to grow!
What you’ll do on a typical day:
- Handle relationships with domestic and international customers
- Receive and track customer issues and complaints; resolve issues and communicate results and findings where appropriate
- Research and answer questions; resolve issues that come from any of the internal or external cross-functional teams
- Escalate issues in a timely manner to both executive leadership and customers when encountering roadblocks
- Audit QMS documents
- Participate in managing quality systems and continuously improving processes within the facility
- Contribute to quarterly business reviews and presentations
BASIC QUALIFICATIONS
At a minimum, you’ll need:
- Bachelor’s degree in related field or equivalent related work or military experience
- 1 year of experience in supply chain management
- Advanced to expert skills with Microsoft Office (Excel)
- Government program requirements and federal law require U.S. person status
PREFERRED QUALIFICATIONS
It’d be great if you also have:
- 3 years of experience in manufacturing planning
- Experience with multiple ERP and MRP systems (Oracle/SAP preferred)
- Experience working in an aerospace environment
- Solid problem-solving skills
PAY, BENEFITS AND MORE
The annual salary range for this role is $67,337 - $101,006. GXO, in good faith, believes this is the range of compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in Washington. This rate may be modified in the future. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and other benefits to eligible employees. You can apply for this role by clicking on the Apply now button at the bottom of this posting (or through the Employee Job Hub if you are a current GXO employee). Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
We engineer faster, smarter, leaner supply chains.
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.
We are proud to be an Equal Opportunity employer including Disabled/Veterans.
GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
INTRODUCTION
Logistics at full potential.
At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.
ROLE AND RESPONSIBILITIES
1st Shift, Monday - Friday, 8:00am - 4:30pm, Hybrid with two days in office in Everett, WA
We are looking for a dedicated professional with experience managing account relationships that achieve positive results. As the Customer Success Manager, you will be the critical link between GXO and its customers and carriers. You will support the day-to-day account relationship activities that can range from tactical to strategic to ensure positive outcomes for both GXO and our customers. We’ll count on your positive attitude and professionalism to foster a strong and successful client relationship. If you’re ready to take your career to the next level, we have the opportunity for you to grow!
What you’ll do on a typical day:
- Handle relationships with domestic and international customers
- Receive and track customer issues and complaints; resolve issues and communicate results and findings where appropriate
- Research and answer questions; resolve issues that come from any of the internal or external cross-functional teams
- Escalate issues in a timely manner to both executive leadership and customers when encountering roadblocks
- Audit QMS documents
- Participate in managing quality systems and continuously improving processes within the facility
- Contribute to quarterly business reviews and presentations
BASIC QUALIFICATIONS
At a minimum, you’ll need:
- Bachelor’s degree in related field or equivalent related work or military experience
- 1 year of experience in supply chain management
- Advanced to expert skills with Microsoft Office (Excel)
- Government program requirements and federal law require U.S. person status
PREFERRED QUALIFICATIONS
It’d be great if you also have:
- 3 years of experience in manufacturing planning
- Experience with multiple ERP and MRP systems (Oracle/SAP preferred)
- Experience working in an aerospace environment
- Solid problem-solving skills
PAY, BENEFITS AND MORE
The annual salary range for this role is $67,337 - $101,006. GXO, in good faith, believes this is the range of compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in Washington. This rate may be modified in the future. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and other benefits to eligible employees. You can apply for this role by clicking on the Apply now button at the bottom of this posting (or through the Employee Job Hub if you are a current GXO employee). Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
We engineer faster, smarter, leaner supply chains.
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.
We are proud to be an Equal Opportunity employer including Disabled/Veterans.
GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
Customer Success Manager Job Roles in Washington
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Search Customer Success Manager Jobs in WashingtonCustomer Success Manager Jobs in Washington: Frequently Asked Questions
Which companies sponsor visas for customer success managers in Washington?
Seattle and Bellevue-based tech companies are the most active sponsors for customer success manager roles in Washington. Microsoft, Amazon, Salesforce, Tableau, Smartsheet, and Zillow have filed H-1B petitions for CSM and related titles in recent years. Enterprise SaaS companies with large regional offices tend to sponsor most consistently, as they hire CSMs at scale and have established immigration support infrastructure.
Which visa types are most common for customer success manager roles in Washington?
The H-1B is the most common visa category for customer success manager roles in Washington. CSM positions typically qualify as specialty occupations when they require a bachelor's degree in a relevant field such as business, communications, or computer science. Some candidates also enter through L-1B visas when transferring within a multinational company to a Washington office, or on OPT while transitioning from F-1 student status.
Which cities in Washington have the most customer success manager sponsorship jobs?
Seattle accounts for the large majority of customer success manager sponsorship activity in Washington, driven by its concentration of enterprise tech and cloud companies. Bellevue is a strong secondary market, home to major Microsoft campuses and a growing number of SaaS startups. Redmond and Kirkland also see sponsorship activity, primarily through Microsoft subsidiaries and mid-size tech firms operating across the Eastside corridor.
How to find customer success manager visa sponsorship jobs in Washington?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it easier to identify customer success manager roles in Washington where employers are open to sponsoring. Rather than combing through general job boards and cold-applying, you can browse CSM openings already tagged for sponsorship across Seattle, Bellevue, and other Washington markets, saving significant time in an otherwise opaque process.
Are there state-specific considerations for customer success manager sponsorship in Washington?
Washington has no state income tax, which affects prevailing wage benchmarking since total compensation comparisons differ from states with income tax. Employers must still meet Department of Labor prevailing wage requirements for the Seattle-Bellevue metropolitan area, which are set at relatively high levels given local market rates. Washington's tech-heavy economy also means CSM roles frequently require SaaS product familiarity, which can strengthen a specialty occupation determination.
What is the prevailing wage for sponsored customer success manager jobs in Washington?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.