Customer Success Manager Visa Sponsorship Jobs in New Jersey
New Jersey's customer success manager market draws heavily from its pharma, fintech, and enterprise SaaS sectors, with major employers concentrated in Newark, Jersey City, and the Princeton corridor. Companies like Johnson & Johnson, Cognizant, and numerous cloud software firms regularly hire internationally, making New Jersey one of the more active states for customer success manager visa sponsorship.
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Get Access To All JobsPosition Summary
The Customer Success Manager, supports all non-digital incentives programs, In-Store/ Merchandising/ At Home/ Digital Media, for CPG and Retail marketers. This role serves as a client consultant and works closely with clients, agencies, and cross-functional internal teams to ensure flawless project management, execution, and optimization of programs on behalf of Neptune’s clients. Successful candidates will be creative, curious, self-motivated, driven to deliver operational excellence, dedicated to world class customer service, willing to innovate and have high integrity.
POSITION RESPONSIBILITIES
- Coordinate the execution of In-Store, Merchandising, At Home, and Digital Media programs once the client has approved to go to Contract. Inclusive of creating Salesforce opportunities, managing system reservations, generating Contracts, processing program assets, providing program recaps/reporting, and approving invoices.
- Work closely with Sales on assigned accounts providing executional details and other pre-sale support as needed.
- Build strong relationships and act as the liaison between Sales, Clients, and Internal departments.
- Lead executional excellence and manage multiple programs, generating and managing the client on assets, timelines, and executional details.
- Day to day Account management, maintaining status grids, answering client questions, troubleshooting issues that arise.
- Ability to evaluate processes and continually seek improvement ideas.
- Assist with special projects as assigned by leadership.
POSITION QUALIFICATIONS
- Bachelor’s Degree in Business, Communications, Marketing or related field (and/or equivalent, relevant work experience).
- Minimum of 2-3 years’ experience ranging for college internships to a professional position in Campaign Management, Customer Success, or Customer Service/Client Services - dealing directly with internal business teams, vendors, clients and/or Sales Executives.
- Excellent organizational skills including strong attention to detail and ability to present complex information in such a way that all team members understand their tasks at hand.
- Strong time management skills including an outstanding ability to work independently and multi-task while operating in an environment of frequently changing priorities and successfully managing the demands of a quickly growing workforce.
- Proven ability to mitigate problems through first tier-troubleshooting, identify pain points, manage issues through resolution that put the customer first, and apply learnings to future situations.
- Ability to adapt and change with the needs of the business mindfully and tactically.
- Proven ability to establish and maintain strong Internal and external partnerships.
- Superior written and verbal communication with the ability to effectively communicate via email and phone with remote colleagues and Clients.
- Proficient in Office (Excel/Word/PPT), Salesforce experience is a plus.
Neptune Retail Solutions is an Equal Opportunity Employer.
Position Summary
The Customer Success Manager, supports all non-digital incentives programs, In-Store/ Merchandising/ At Home/ Digital Media, for CPG and Retail marketers. This role serves as a client consultant and works closely with clients, agencies, and cross-functional internal teams to ensure flawless project management, execution, and optimization of programs on behalf of Neptune’s clients. Successful candidates will be creative, curious, self-motivated, driven to deliver operational excellence, dedicated to world class customer service, willing to innovate and have high integrity.
POSITION RESPONSIBILITIES
- Coordinate the execution of In-Store, Merchandising, At Home, and Digital Media programs once the client has approved to go to Contract. Inclusive of creating Salesforce opportunities, managing system reservations, generating Contracts, processing program assets, providing program recaps/reporting, and approving invoices.
- Work closely with Sales on assigned accounts providing executional details and other pre-sale support as needed.
- Build strong relationships and act as the liaison between Sales, Clients, and Internal departments.
- Lead executional excellence and manage multiple programs, generating and managing the client on assets, timelines, and executional details.
- Day to day Account management, maintaining status grids, answering client questions, troubleshooting issues that arise.
- Ability to evaluate processes and continually seek improvement ideas.
- Assist with special projects as assigned by leadership.
POSITION QUALIFICATIONS
- Bachelor’s Degree in Business, Communications, Marketing or related field (and/or equivalent, relevant work experience).
- Minimum of 2-3 years’ experience ranging for college internships to a professional position in Campaign Management, Customer Success, or Customer Service/Client Services - dealing directly with internal business teams, vendors, clients and/or Sales Executives.
- Excellent organizational skills including strong attention to detail and ability to present complex information in such a way that all team members understand their tasks at hand.
- Strong time management skills including an outstanding ability to work independently and multi-task while operating in an environment of frequently changing priorities and successfully managing the demands of a quickly growing workforce.
- Proven ability to mitigate problems through first tier-troubleshooting, identify pain points, manage issues through resolution that put the customer first, and apply learnings to future situations.
- Ability to adapt and change with the needs of the business mindfully and tactically.
- Proven ability to establish and maintain strong Internal and external partnerships.
- Superior written and verbal communication with the ability to effectively communicate via email and phone with remote colleagues and Clients.
- Proficient in Office (Excel/Word/PPT), Salesforce experience is a plus.
Neptune Retail Solutions is an Equal Opportunity Employer.
Customer Success Manager Job Roles in New Jersey
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Search Customer Success Manager Jobs in New JerseyCustomer Success Manager Jobs in New Jersey: Frequently Asked Questions
Which companies sponsor visas for customer success managers in New Jersey?
New Jersey-based employers with a track record of sponsoring customer success manager roles include large enterprise software firms, pharmaceutical companies, and financial technology companies. Cognizant, Johnson & Johnson, and Conduent have appeared in Department of Labor disclosure data for customer-facing and account management roles. Multinational firms headquartered in the Princeton and Newark areas tend to sponsor more frequently than smaller regional businesses.
Which visa types are most common for customer success manager roles in New Jersey?
The H-1B visa is the most common visa for customer success managers in New Jersey, provided the role requires a specific bachelor's degree in a related field such as business, computer science, or engineering. The L-1B intracompany transferee visa is another pathway for candidates moving from an overseas office of a New Jersey employer. Candidates with extraordinary ability in their field may also explore the O-1A, though this requires substantial documented recognition.
Which cities in New Jersey have the most customer success manager sponsorship jobs?
Newark and Jersey City account for a significant share of customer success manager sponsorship activity, driven by their proximity to New York City and concentration of financial services and technology firms. The Princeton and New Brunswick corridor is also active, particularly within pharmaceutical and life sciences companies. Parsippany and Bridgewater host regional headquarters for several global enterprises that hire internationally for customer-facing roles.
How to find customer success manager visa sponsorship jobs in New Jersey?
Migrate Mate is built specifically for international job seekers and filters customer success manager roles in New Jersey by visa sponsorship availability, so you're not sorting through listings from employers who won't sponsor. You can browse active openings from companies that have demonstrated sponsorship activity, which saves significant time compared to applying broadly. Creating a profile on Migrate Mate also helps match your background to relevant New Jersey openings.
Are there any New Jersey-specific considerations for customer success manager visa sponsorship?
New Jersey employers filing H-1B petitions for customer success managers must meet the Department of Labor's prevailing wage requirements for the specific metropolitan area, whether that's Newark, Trenton, or another region, so wages are benchmarked locally rather than nationally. New Jersey's concentration of Fortune 500 headquarters also means many sponsoring employers use experienced immigration counsel and have established HR processes for sponsorship, which can make the process more structured for candidates.
What is the prevailing wage for sponsored customer success manager jobs in New Jersey?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.