Customer Success Manager Visa Sponsorship Jobs in Ohio
Ohio's customer success manager market is anchored by major employers like Salesforce, Oracle, and NCR in Columbus, along with a growing SaaS and fintech presence in Cleveland and Cincinnati. Several of these companies have established H-1B visa sponsorship histories, making Ohio a realistic target for international candidates with B2B software or enterprise account management backgrounds.
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Get Access To All JobsINTRODUCTION
The Coordinator of Athletics Academic Success and Compliance serves a dual role within the Athletics Department, providing support to the Department’s compliance, revenue sharing, and NCAA reporting operations while also providing academic support to the Department’s NCAA Division I student-athletes. Reporting to the Deputy Athletics Director for Compliance & Deputy Title IX Coordinator, this position supports critical academics and compliance functions that touch all areas of the Athletics Department.
MINIMUM QUALIFICATIONS
- Master’s degree by date of employment.
- At least one year’s experience in NCAA Division I compliance (graduate assistantships are acceptable experience) or two years’ experience in academic support and the processing of financial aid records at institutions of higher education.
PREFERRED QUALIFICATIONS
- At least one year’s experience in NCAA Division I academic advising.
- Familiarity with Wright State University academic policies and programs.
ESSENTIAL FUNCTIONS AND PERCENT OF TIME:
Compliance Assistant — 40%
- Serve as the assistant to the Athletics chief compliance officer in matters related to NCAA compliance, including tracking of student-athlete participation, roster declarations, playing and practice seasons, travel and recruiting authorizations, etc.
- Process national letters of intent, grants-in-aid offers, scholarship renewals and non-renewals, and other student-athlete financial aid documentation.
- Collect, collate, & report student-athlete health insurance documentation.
- Assist with the preparation of waivers or appeals of NCAA regulations or processes.
- Participate in the development and review of Athletics compliance policies and procedures. Assist in monitoring and assessing the effectiveness of Athletics compliance practices. Participate in investigations of possible NCAA rules violations and the reporting of violations to the NCAA as necessary.
- Participate in departmental, conference, and NCAA rules interpretations, and provide rules interpretations to coaches and staff as needed. Provide compliance education to student-athletes, coaches, athletics administrators, and staff.
NCAA Academic Advising — 25%
- Provide proactive advising for assigned teams on matters related to NCAA initial, continuing, and transfer eligibility.
- Make assessments of academic preparedness and performance for student-athletes on assigned teams, and communicate recommendations to Athletics academic personnel, administrators, and coaches. Conduct academic interventions as needed, ensuring all academic support is compliant with Wright State, Horizon League, and NCAA policies and procedures.
- Direct student-athletes for assigned teams to campus resources, including Academic Advisors, Academic Success Centers, Disability Services, and other campus support services.
Revenue Sharing — 15%
- Maintain records in Teamworks GM and the College Athlete Payment System (CAPS) necessary to initiate, process, and track student-athlete revenue sharing agreements, including uploading executed revenue sharing agreements and scheduling and initiating revenue sharing payments, ensuring that all revenue sharing processes comply with Wright State, NCAA, Horizon League, College Sports Commission (CSC), and state and federal regulations.
- Assist student-athletes with the creation of Teamworks accounts necessary to facilitate revenue sharing payments.
- Serve as the Athletics liaison to Teamworks, ensuring that department revenue sharing procedures remain current with the technology and reflect best practices as compared against industry standards. Conduct trainings of Athletics personnel in the use of Teamworks Compliance and Recruiting, GM, Wallet, and other applications as required.
Eligibility Certification — 10%
- Collect, collate, and report data necessary for initial, continuing, and transfer eligibility of current and prospective student-athletes for assigned teams. Utilize Wright State, NCAA, and third-party software systems to document student-athletes’ progress-toward-degree for purposes of eligibility certification.
- Conduct eligibility certifications with Admissions and Enrollment Management and/or the Office of the Registrar, ensuring that all documentation and certifications comply with Wright State, Horizon League, and NCAA standards, policies, and procedures.
- When appropriate, assist with the submission of eligibility waiver requests to the NCAA on behalf of the Athletics Department, ensuring all requests comply with NCAA waiver directives.
NCAA Reporting — 5%
- Utilize NCAA software systems to collect, collate, and report data required for NCAA annual reporting, including Academic Progress Rate (APR) and Graduation Outcomes reports.
Title IX Monitoring & Reporting — 5%
- Assist with the monitoring and reporting of Title IX compliance, including student-athlete participation rates, scholarship compliance, and other athletics benefits.
INTRODUCTION
The Coordinator of Athletics Academic Success and Compliance serves a dual role within the Athletics Department, providing support to the Department’s compliance, revenue sharing, and NCAA reporting operations while also providing academic support to the Department’s NCAA Division I student-athletes. Reporting to the Deputy Athletics Director for Compliance & Deputy Title IX Coordinator, this position supports critical academics and compliance functions that touch all areas of the Athletics Department.
MINIMUM QUALIFICATIONS
- Master’s degree by date of employment.
- At least one year’s experience in NCAA Division I compliance (graduate assistantships are acceptable experience) or two years’ experience in academic support and the processing of financial aid records at institutions of higher education.
PREFERRED QUALIFICATIONS
- At least one year’s experience in NCAA Division I academic advising.
- Familiarity with Wright State University academic policies and programs.
ESSENTIAL FUNCTIONS AND PERCENT OF TIME:
Compliance Assistant — 40%
- Serve as the assistant to the Athletics chief compliance officer in matters related to NCAA compliance, including tracking of student-athlete participation, roster declarations, playing and practice seasons, travel and recruiting authorizations, etc.
- Process national letters of intent, grants-in-aid offers, scholarship renewals and non-renewals, and other student-athlete financial aid documentation.
- Collect, collate, & report student-athlete health insurance documentation.
- Assist with the preparation of waivers or appeals of NCAA regulations or processes.
- Participate in the development and review of Athletics compliance policies and procedures. Assist in monitoring and assessing the effectiveness of Athletics compliance practices. Participate in investigations of possible NCAA rules violations and the reporting of violations to the NCAA as necessary.
- Participate in departmental, conference, and NCAA rules interpretations, and provide rules interpretations to coaches and staff as needed. Provide compliance education to student-athletes, coaches, athletics administrators, and staff.
NCAA Academic Advising — 25%
- Provide proactive advising for assigned teams on matters related to NCAA initial, continuing, and transfer eligibility.
- Make assessments of academic preparedness and performance for student-athletes on assigned teams, and communicate recommendations to Athletics academic personnel, administrators, and coaches. Conduct academic interventions as needed, ensuring all academic support is compliant with Wright State, Horizon League, and NCAA policies and procedures.
- Direct student-athletes for assigned teams to campus resources, including Academic Advisors, Academic Success Centers, Disability Services, and other campus support services.
Revenue Sharing — 15%
- Maintain records in Teamworks GM and the College Athlete Payment System (CAPS) necessary to initiate, process, and track student-athlete revenue sharing agreements, including uploading executed revenue sharing agreements and scheduling and initiating revenue sharing payments, ensuring that all revenue sharing processes comply with Wright State, NCAA, Horizon League, College Sports Commission (CSC), and state and federal regulations.
- Assist student-athletes with the creation of Teamworks accounts necessary to facilitate revenue sharing payments.
- Serve as the Athletics liaison to Teamworks, ensuring that department revenue sharing procedures remain current with the technology and reflect best practices as compared against industry standards. Conduct trainings of Athletics personnel in the use of Teamworks Compliance and Recruiting, GM, Wallet, and other applications as required.
Eligibility Certification — 10%
- Collect, collate, and report data necessary for initial, continuing, and transfer eligibility of current and prospective student-athletes for assigned teams. Utilize Wright State, NCAA, and third-party software systems to document student-athletes’ progress-toward-degree for purposes of eligibility certification.
- Conduct eligibility certifications with Admissions and Enrollment Management and/or the Office of the Registrar, ensuring that all documentation and certifications comply with Wright State, Horizon League, and NCAA standards, policies, and procedures.
- When appropriate, assist with the submission of eligibility waiver requests to the NCAA on behalf of the Athletics Department, ensuring all requests comply with NCAA waiver directives.
NCAA Reporting — 5%
- Utilize NCAA software systems to collect, collate, and report data required for NCAA annual reporting, including Academic Progress Rate (APR) and Graduation Outcomes reports.
Title IX Monitoring & Reporting — 5%
- Assist with the monitoring and reporting of Title IX compliance, including student-athlete participation rates, scholarship compliance, and other athletics benefits.
Customer Success Manager Job Roles in Ohio
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Search Customer Success Manager Jobs in OhioCustomer Success Manager Jobs in Ohio: Frequently Asked Questions
Which companies sponsor visas for customer success managers in Ohio?
Columbus-based employers are the most active sponsors for customer success manager roles in Ohio. Oracle has a significant presence there and a consistent H-1B filing history. Salesforce, SAP, and several mid-sized SaaS companies operating out of Columbus and Cleveland have also sponsored CSMs. Healthcare IT firms like Change Healthcare and Veeva Systems, which hire customer success talent in Ohio, have filed H-1B petitions for similar client-facing roles.
Which visa types are most common for customer success manager roles in Ohio?
The H-1B is the most common visa category for customer success managers in Ohio. USCIS classifies these roles as specialty occupations when the position requires a bachelor's degree in a relevant field such as business, communications, or information technology. Candidates already holding L-1B or O-1 visa status may also transfer into CSM roles. Australian citizens can explore the E-3 visa, which follows the same specialty occupation standard but has no annual lottery.
Which cities in Ohio have the most customer success manager sponsorship jobs?
Columbus is Ohio's primary hub for customer success manager sponsorship, driven by a dense concentration of technology, insurance, and financial services companies. Cleveland supports CSM hiring in healthcare IT and enterprise software, with employers like Hyland and CBIZ active in that market. Cincinnati has a smaller but growing presence, particularly in logistics technology and consumer goods software. Dublin and Westerville, suburbs of Columbus, also host significant corporate offices with CSM teams.
How to find customer success manager visa sponsorship jobs in Ohio?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it practical for international candidates targeting customer success manager roles in Ohio. Rather than sorting through general postings, you can browse CSM openings at Ohio employers that have demonstrated sponsorship history. Focusing your search on Columbus-based technology and SaaS companies will return the highest volume of relevant results, since that metro has the densest concentration of sponsor-eligible employers in the state.
Are there any Ohio-specific factors that affect customer success manager visa sponsorship?
Ohio's lower cost of living compared to coastal tech markets means prevailing wage requirements for customer success managers are generally set at lower thresholds than in San Francisco or New York, which can make sponsorship more financially straightforward for mid-sized employers. Ohio State University and Case Western Reserve produce graduates who enter CSM pipelines, creating familiarity among local employers with international candidate hiring. Companies in Ohio's insurance and healthcare IT sectors tend to have established HR infrastructure for managing H-1B filings.
What is the prevailing wage for sponsored customer success manager jobs in Ohio?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.