Customer Success Manager Visa Sponsorship Jobs in Maryland
Maryland's customer success manager market draws heavily from the state's cybersecurity, government technology, and federal contracting sectors, with major employers concentrated in Baltimore, Bethesda, and the Washington D.C. corridor. Companies like Tenable, Leidos, and Booz Allen Hamilton have active sponsorship track records for customer-facing technical roles.
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Location: Hybrid-Columbia, MD
InWe’re committed to your flexibility and wellbeing. As part of our global team, you’ll be working with colleagues across different time zones and so your working pattern will be a collaboration between you and your manager. Find out more about our culture of flexible working.
We give you a world of potential
Computershare Corporate Trust (CCT) is a division within Computershare responsible for providing trustee and sophisticated agency services for private and public companies, investment bankers, asset managers, governments agencies and other financial institutions.
A role you will love
The Business Negotiations Manager I role manages a Business Negotiations team within the CCT Business Negotiations Group, supporting U.S.-based and international clients. The Business Negotiations Manager I and their team collaborate with a multitude of internal and external partners to manage client relationships, and ensure new business is negotiated and onboarded in compliance with all applicable laws, regulations, and internal policies.
The Business Negotiations Manager I is responsible for leading and managing Business Negotiation Consultants responsible for deal negotiation, relationship management and onboarding of new business derived from a mix of conventional and structured debt transactions, as well as other trust and agency services. The role involves responsibility for managing two or more product groups with portfolios of transactions that range from moderate to high complexity. The Business Negotiations Manager I is also responsible for their team properly assessing new business opportunities to ensure they fit within CCT guidelines and meet established pricing standards, factoring in accepted risks and required duties. In addition, the role partners with sales and product service leaders to determine business strategy and evaluate/implement enhancements to the service offering and/or entrance into new market niches. The role also requires leading their team to respond to general account service issues and resolution of client problems in a timely manner, ensuring client satisfaction and retention.
Some of your key responsibilities may include:
- Oversight of a team of business negotiations consultants responsible for deal negotiation, relationships management and onboarding of a variety of transaction types, primarily CLO, CMBS, Securities Custody and other transactions.
- Setting/overseeing pricing of products and services in partnership with Sales and Product Management counterparts.
- Effectively managing risk to the organization through ensuring prudent controls and practices surround the negotiation of new business contracts and onboarding of deals with investment banks, finance companies, law firms, rating agencies and credit providers.
- Evaluation of new deal opportunities and determining the company’s ability to perform varying sets of support services on transactions.
- Partner with sales and service leaders to determine business strategy and evaluate/implement enhancements to the service offering and/or entrance into new market niches.
- Ensure client satisfaction and retention by facilitating the resolution of complex technical problems or general account service issues.
What will you bring to the role?
Required Skills:
- Twelve or more years of experience in one or a combination of the following is required: capital markets, corporate trust, contract negotiation, financial services, etc.
- Leadership and management of multiple employees across multiple sites is preferred.
- Excellent relationship management and negotiation skills.
- Strong understanding of the structured products markets and the application of corporate trust services to these markets.
- Excellent verbal and written communication skills.
- Able to speak up, raise questions, and lead through complex or difficult discussions.
- Dynamic leader that will motivate the team to satisfy our customers’ needs while mitigating risks to our own organization.
Rewards designed for you
Parental Leave. We offer paid parental leave, flexible working and a caring and inclusive culture.
- Health and Wellbeing. Our health and wellbeing rewards can be tailored to support you and your family, even your pets. These include medical, dental, vision and a wellness reimbursement.
- Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.
- Save for your future. We will support you along your retirement savings journey with 401k matching and tax-advantaged flexible spending plans that include healthcare, dependent care and commuter.
- Income protection. To ease concerns when the unexpected occurs our package includes short and long-term disability benefits, life insurance, supplemental life insurance (single/spouse/family) and more.
- Employee Share Plan. Set aside salary to purchase shares in our company and you’ll increase your investment when you receive a generous company contribution towards additional shares.
- Extra Rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.
- Compensation. The typical base pay range for this role is $108,683 - $163,204. This base pay is a national average and may not be applicable to all locations.
LI-Hybrid

Location: Hybrid-Columbia, MD
InWe’re committed to your flexibility and wellbeing. As part of our global team, you’ll be working with colleagues across different time zones and so your working pattern will be a collaboration between you and your manager. Find out more about our culture of flexible working.
We give you a world of potential
Computershare Corporate Trust (CCT) is a division within Computershare responsible for providing trustee and sophisticated agency services for private and public companies, investment bankers, asset managers, governments agencies and other financial institutions.
A role you will love
The Business Negotiations Manager I role manages a Business Negotiations team within the CCT Business Negotiations Group, supporting U.S.-based and international clients. The Business Negotiations Manager I and their team collaborate with a multitude of internal and external partners to manage client relationships, and ensure new business is negotiated and onboarded in compliance with all applicable laws, regulations, and internal policies.
The Business Negotiations Manager I is responsible for leading and managing Business Negotiation Consultants responsible for deal negotiation, relationship management and onboarding of new business derived from a mix of conventional and structured debt transactions, as well as other trust and agency services. The role involves responsibility for managing two or more product groups with portfolios of transactions that range from moderate to high complexity. The Business Negotiations Manager I is also responsible for their team properly assessing new business opportunities to ensure they fit within CCT guidelines and meet established pricing standards, factoring in accepted risks and required duties. In addition, the role partners with sales and product service leaders to determine business strategy and evaluate/implement enhancements to the service offering and/or entrance into new market niches. The role also requires leading their team to respond to general account service issues and resolution of client problems in a timely manner, ensuring client satisfaction and retention.
Some of your key responsibilities may include:
- Oversight of a team of business negotiations consultants responsible for deal negotiation, relationships management and onboarding of a variety of transaction types, primarily CLO, CMBS, Securities Custody and other transactions.
- Setting/overseeing pricing of products and services in partnership with Sales and Product Management counterparts.
- Effectively managing risk to the organization through ensuring prudent controls and practices surround the negotiation of new business contracts and onboarding of deals with investment banks, finance companies, law firms, rating agencies and credit providers.
- Evaluation of new deal opportunities and determining the company’s ability to perform varying sets of support services on transactions.
- Partner with sales and service leaders to determine business strategy and evaluate/implement enhancements to the service offering and/or entrance into new market niches.
- Ensure client satisfaction and retention by facilitating the resolution of complex technical problems or general account service issues.
What will you bring to the role?
Required Skills:
- Twelve or more years of experience in one or a combination of the following is required: capital markets, corporate trust, contract negotiation, financial services, etc.
- Leadership and management of multiple employees across multiple sites is preferred.
- Excellent relationship management and negotiation skills.
- Strong understanding of the structured products markets and the application of corporate trust services to these markets.
- Excellent verbal and written communication skills.
- Able to speak up, raise questions, and lead through complex or difficult discussions.
- Dynamic leader that will motivate the team to satisfy our customers’ needs while mitigating risks to our own organization.
Rewards designed for you
Parental Leave. We offer paid parental leave, flexible working and a caring and inclusive culture.
- Health and Wellbeing. Our health and wellbeing rewards can be tailored to support you and your family, even your pets. These include medical, dental, vision and a wellness reimbursement.
- Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.
- Save for your future. We will support you along your retirement savings journey with 401k matching and tax-advantaged flexible spending plans that include healthcare, dependent care and commuter.
- Income protection. To ease concerns when the unexpected occurs our package includes short and long-term disability benefits, life insurance, supplemental life insurance (single/spouse/family) and more.
- Employee Share Plan. Set aside salary to purchase shares in our company and you’ll increase your investment when you receive a generous company contribution towards additional shares.
- Extra Rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.
- Compensation. The typical base pay range for this role is $108,683 - $163,204. This base pay is a national average and may not be applicable to all locations.
LI-Hybrid
Customer Success Manager Job Roles in Maryland
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Search Customer Success Manager Jobs in MarylandCustomer Success Manager Jobs in Maryland: Frequently Asked Questions
Which companies sponsor visas for customer success managers in Maryland?
Federal contractors and cybersecurity firms are among the most active sponsors in Maryland. Companies like Tenable, Leidos, SAIC, and Booz Allen Hamilton have sponsored work visas for customer-facing roles. SaaS companies with government-sector clients, particularly those headquartered in the Baltimore-Washington corridor, also sponsor customer success managers when candidates bring specialized technical or domain expertise.
Which visa types are most common for customer success manager roles in Maryland?
The H-1B is the most common visa category for customer success managers in Maryland, though it requires the role to qualify as a specialty occupation, which generally means demonstrating that a specific bachelor's degree in a relevant field is a standard requirement. L-1B visas are an option for intracompany transfers with specialized knowledge. TN visas cover Canadian and Mexican nationals in qualifying management or technical categories.
Which cities in Maryland have the most customer success manager sponsorship jobs?
Bethesda and Rockville in Montgomery County see the highest concentration of customer success manager sponsorship opportunities, driven by proximity to federal agencies and tech contractors. Baltimore is the second major hub, particularly for healthcare IT, cybersecurity, and financial services firms. Columbia and Annapolis also have a growing presence of mid-size SaaS and government technology companies that hire for these roles.
How to find customer success manager visa sponsorship jobs in Maryland?
Migrate Mate filters job listings specifically for visa sponsorship, making it easier to identify Maryland employers actively open to sponsoring customer success manager candidates. Rather than sifting through general job boards, you can browse roles confirmed as sponsorship-eligible, filtered to Maryland's key markets including Bethesda, Baltimore, and the broader D.C. corridor where government tech and cybersecurity hiring is concentrated.
Are there any Maryland-specific considerations for customer success managers seeking visa sponsorship?
Maryland's strong federal contracting sector means some customer success manager roles require security clearances, which are generally only available to U.S. citizens or permanent residents, effectively limiting sponsorship at those firms. However, the state's commercial cybersecurity and healthcare IT sectors do actively sponsor. Candidates with experience in government-adjacent software, compliance tools, or federal agency workflows tend to be more competitive with Maryland employers who sponsor.
What is the prevailing wage for sponsored customer success manager jobs in Maryland?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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