Application Support Analyst Jobs in USA with Visa Sponsorship
Application Support Analyst roles are among the more accessible tech positions for H-1B visa and E-3 visa sponsorship. Employers filing LCAs for this title typically require a bachelor's degree in computer science, information systems, or a related field, making it a clean fit for specialty occupation classification. For detailed occupation requirements, see the O*NET profile.
Find Application Support Analyst JobsOverview
Showing 5 of 47+ Application Support Analyst jobs
See all 47+ Application Support Analyst Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Application Support Analyst roles.
Get Access To All JobsINTRODUCTION
The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
Responsibilities:
- The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
- Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
- Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
- Start of day checks, continuous monitoring, and regional handover.
- Perform same day risk reconciliations.
- Develop and maintain technical support documentation.
- Identifies ways to maximize the potential of the applications used.
- Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
- Ensures that storage and archiving procedures are in place and functioning correctly.
- Formulates and defines scope and objectives for complex application enhancements and problem resolution.
- Reviews and develops application contingency planning to ensure availability to users.
- Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
- Participate in application releases, from development, testing and deployment into production.
- Engages in post implementation analysis to ensure successful system design and functionality.
- Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
- Ensures essential procedures are followed and helps to define operating standards and processes.
- Act as a liaison between users/traders, interfacing internal technology groups and vendors.
- Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
- Acts as advisor or coach to new or lower level analysts.
- Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
- Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
- Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
- Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
- Performs other duties and functions as assigned.
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and/or other team members.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
QUALIFICATIONS
- 4+ years experience in an Application Support role.
- 3+ years ETL (Ab Initio) Development and/or support experience.
- 3+ years Oracle database support experience.
- 3+ years Unix support experience.
- 3+ years Data warehouse application DEV/support experience.
- Finance Domain Preferred.
- Experience installing, configuring or supporting business applications.
- Experience with some programming languages and willingness/ability to learn.
- Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization.
- Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
- Demonstrated analytical skills.
- Issue tracking and reporting using tools.
- Knowledge/experience of problem Management Tools.
- Good all-round technical skills.
- Effectively share information with other support team members and with other technology teams.
- Ability to plan and organize workload.
- Consistently demonstrates clear and concise written and verbal communication skills.
- Ability to communicate appropriately to relevant stakeholders.
Education:
- Bachelor’s/University degree or equivalent experience.
- ETL (Ab Initio) Development and/or support experience.
- Oracle database support experience.
- Unix support experience.
- Data warehouse application DEV/support experience.
- Finance domain preferred.
Job Duties & Responsibilities
- Ensure timely and accurate handling of incident and request tickets within prescribed SLAs.
- Ensure Application Support professionals provide excellent customer service in addition to resolving issues.
- Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.
- Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options.
- Document technical procedures, develop and review content for knowledge base.
Job Family Group: Technology
Job Family: Applications Support
Time Type: Full time
Primary Location: Tampa Florida United States
Primary Location Full Time Salary Range: $87,280.00 - $130,920.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Anticipated Posting Close Date: Jun 29, 2026
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
INTRODUCTION
The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
Responsibilities:
- The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
- Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
- Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
- Start of day checks, continuous monitoring, and regional handover.
- Perform same day risk reconciliations.
- Develop and maintain technical support documentation.
- Identifies ways to maximize the potential of the applications used.
- Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
- Ensures that storage and archiving procedures are in place and functioning correctly.
- Formulates and defines scope and objectives for complex application enhancements and problem resolution.
- Reviews and develops application contingency planning to ensure availability to users.
- Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
- Participate in application releases, from development, testing and deployment into production.
- Engages in post implementation analysis to ensure successful system design and functionality.
- Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
- Ensures essential procedures are followed and helps to define operating standards and processes.
- Act as a liaison between users/traders, interfacing internal technology groups and vendors.
- Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
- Acts as advisor or coach to new or lower level analysts.
- Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
- Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
- Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
- Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
- Performs other duties and functions as assigned.
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and/or other team members.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
QUALIFICATIONS
- 4+ years experience in an Application Support role.
- 3+ years ETL (Ab Initio) Development and/or support experience.
- 3+ years Oracle database support experience.
- 3+ years Unix support experience.
- 3+ years Data warehouse application DEV/support experience.
- Finance Domain Preferred.
- Experience installing, configuring or supporting business applications.
- Experience with some programming languages and willingness/ability to learn.
- Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization.
- Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
- Demonstrated analytical skills.
- Issue tracking and reporting using tools.
- Knowledge/experience of problem Management Tools.
- Good all-round technical skills.
- Effectively share information with other support team members and with other technology teams.
- Ability to plan and organize workload.
- Consistently demonstrates clear and concise written and verbal communication skills.
- Ability to communicate appropriately to relevant stakeholders.
Education:
- Bachelor’s/University degree or equivalent experience.
- ETL (Ab Initio) Development and/or support experience.
- Oracle database support experience.
- Unix support experience.
- Data warehouse application DEV/support experience.
- Finance domain preferred.
Job Duties & Responsibilities
- Ensure timely and accurate handling of incident and request tickets within prescribed SLAs.
- Ensure Application Support professionals provide excellent customer service in addition to resolving issues.
- Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.
- Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options.
- Document technical procedures, develop and review content for knowledge base.
Job Family Group: Technology
Job Family: Applications Support
Time Type: Full time
Primary Location: Tampa Florida United States
Primary Location Full Time Salary Range: $87,280.00 - $130,920.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Anticipated Posting Close Date: Jun 29, 2026
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
See all 47+ Application Support Analyst Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Application Support Analyst roles.
Get Access To All JobsTips for Finding Visa Sponsorship as an Application Support Analyst
Target employers with a history of LCA filings
Companies that have filed Labor Condition Applications for Application Support Analyst roles before are far more likely to sponsor again. Check DOL disclosure data to identify which employers consistently hire for this title under H-1B or E-3.
Align your degree to the job description
USCIS requires a direct relationship between your degree field and the role. A computer science, IT, or information systems degree maps cleanly to this title. Degrees in unrelated fields create specialty occupation risk and can trigger RFEs.
Document your technical depth, not just your support experience
Petitions for this role can face scrutiny if the position appears too generalist. Emphasize technical tools, platforms, or systems you support. Specificity in your offer letter and job duties strengthens the specialty occupation argument significantly.
Prioritize employers who use legal counsel for immigration filings
Employers filing H-1B or E-3 petitions with experienced immigration attorneys have higher approval rates. Ask recruiters early whether the company works with outside counsel or has an internal immigration team managing sponsorship cases.
Understand the timing difference between H-1B and E-3
H-1B requires entering the April lottery with an October start date. E-3, available only to Australians, can be filed any time of year with no cap issues. If you hold Australian citizenship, E-3 is almost always the faster path.
Use Migrate Mate to find verified sponsoring employers
Not every company that lists an Application Support Analyst role is willing to sponsor. Migrate Mate filters for employers with active sponsorship history, saving you from applying to roles where visa support was never on the table.
Frequently Asked Questions
Does Application Support Analyst qualify as a specialty occupation for H-1B purposes?
Yes, in most cases, but the petition needs to show the role genuinely requires at least a bachelor's degree in a specific technical field. Job duties matter more than the job title. If the position involves supporting enterprise software, ERP systems, or complex technical infrastructure, USCIS is more likely to approve. Generic helpdesk-style duties with no degree requirement can draw an RFE.
What degree do I need to get sponsored as an Application Support Analyst?
A bachelor's degree in computer science, information systems, management information systems, or a closely related field is the standard requirement. Some employers accept engineering or applied mathematics backgrounds if the role is technically specialized. What matters to USCIS is that the degree field logically connects to the specific duties of the position, not just the job title.
Is it realistic to find an employer willing to sponsor H-1B for this role?
Yes, particularly at larger technology companies, financial institutions, healthcare systems, and enterprise software firms. Application Support Analysts who work with platforms like SAP, Oracle, or Salesforce are especially sought after, and employers in those ecosystems have well-established sponsorship processes. Smaller companies are less likely to sponsor due to legal costs and administrative burden. Migrate Mate lists employers in this category who have an active sponsorship track record.
Can I get E-3 sponsorship for an Application Support Analyst role if I'm Australian?
Yes, and it's often a smoother process than H-1B visa. The E-3 visa has no lottery, no annual cap constraint, and can be filed at any point in the year. The specialty occupation standard is the same as H-1B, so you still need a qualifying degree and a role that meets that threshold. Your employer files a Labor Condition Application with the DOL, and you attend a consular interview in Australia rather than filing with USCIS domestically.
What happens to my visa if I'm laid off as an Application Support Analyst on H-1B?
You enter a 60-day grace period starting from your last day of employment. During that window, you can transfer your H-1B to a new employer, change to a different visa status, or begin departure preparations. The clock starts immediately, so it's worth having your resume active and applications moving as soon as you know a layoff is coming. Migrate Mate is a useful starting point for finding employers actively sponsoring in tech support roles.
What is the prevailing wage requirement for sponsored Application Support Analyst jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.