Automotive Service Advisor Jobs in USA with Visa Sponsorship
Automotive Service Advisor jobs in the U.S. can qualify for H-1B visa or TN visa sponsorship when the role requires a bachelor's degree in a directly related field or falls under a USMCA-listed profession. Employers in dealership groups and fleet service networks do sponsor, but the path depends on how the role is classified and documented.
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Get Access To All JobsABOUT ASBURY
Koons Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Service Advisor at Koons Buick GMC Woodbridge, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused Service Advisor who will help us redefine the car-buying experience.
ROLE AND RESPONSIBILITIES
The Service Advisor is the face of the dealership for service customers. It is the Service Advisor’s responsibility to present and sell needed products, and or, services to the customer in a professional manner while adhering to the manufacturer’s published maintenance schedule and requirements. In doing so it is expected that the Service Advisor will build rapport with the customer to promote customer satisfaction and customer retention.
- Greet customers in a timely, friendly manner and obtain pertinent vehicle information
- Actively promote and build rapport with the customer
- Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers’ specifications
- Generate and provide customer with a complete and accurate estimate of repair
- Establish and communicate completion time of repair with customer and technician
- Answer incoming service calls
- Maintain and schedule service appointments
- Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI (Customer Satisfaction Index)
- Strictly follow the manufacturer’s warranty guidelines and procedures
- Conduct business in an honest manner that maintains the manufacturer Customer Satisfaction Index (CSI) at or above Asbury's specified goal(s) in service for district, regional and national scores
- Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property
- Must be able to manage in a fast paced work environment with limited supervision
- Must have great customer service, phone and computer skills
- Previous automotive Service Advisor experience heavily preferred
- Must be a minimum of eighteen years of age
- Must have a valid driver's license
- Must be able to pass pre-employment screening (background & drug test)
COMPANY BENEFITS:
Pay and Recognition:
- Weekly pay
- From $70,000 to $100,000
- Paid holidays & paid time off
- Paid training
- Stock Awards (select management and front-line team members eligible)
Insurance / Retirement:
- Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
- Up to 12 weeks paid pregnancy leave (disability leave)
- Paid Parental Leave
- Health savings
- Flex spending accounts (tax-free)
- Short-term and Long-term disability plans
- Life Insurance (Whole Life and Term)
- 401k with company match
- Pet Insurance
Learning, Tuition Assistance and Career Development:
- Digital career path tool to assist with career development
- Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities. Additional advantages:
- Technician Student loan relief resources
- Employee assistance program
- Employee discounts on parts and service repairs
- Scholarship awards
- Opportunities to join our community service initiatives, which includes paid volunteer hours
- Employee referral program with bonus opportunities
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, citizenship, age, disability, pregnancy, sexual orientation, gender identity, military leave or veteran status, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace. We are a Drug-Free workplace. Upon hire, you will be asked to complete a Pre-Employment Drug Screen, and Criminal Background Check. Complying with a background check will not automatically disqualify a candidate from employment. We participate in E-Verify.
ABOUT ASBURY
Koons Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Service Advisor at Koons Buick GMC Woodbridge, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused Service Advisor who will help us redefine the car-buying experience.
ROLE AND RESPONSIBILITIES
The Service Advisor is the face of the dealership for service customers. It is the Service Advisor’s responsibility to present and sell needed products, and or, services to the customer in a professional manner while adhering to the manufacturer’s published maintenance schedule and requirements. In doing so it is expected that the Service Advisor will build rapport with the customer to promote customer satisfaction and customer retention.
- Greet customers in a timely, friendly manner and obtain pertinent vehicle information
- Actively promote and build rapport with the customer
- Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers’ specifications
- Generate and provide customer with a complete and accurate estimate of repair
- Establish and communicate completion time of repair with customer and technician
- Answer incoming service calls
- Maintain and schedule service appointments
- Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI (Customer Satisfaction Index)
- Strictly follow the manufacturer’s warranty guidelines and procedures
- Conduct business in an honest manner that maintains the manufacturer Customer Satisfaction Index (CSI) at or above Asbury's specified goal(s) in service for district, regional and national scores
- Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property
- Must be able to manage in a fast paced work environment with limited supervision
- Must have great customer service, phone and computer skills
- Previous automotive Service Advisor experience heavily preferred
- Must be a minimum of eighteen years of age
- Must have a valid driver's license
- Must be able to pass pre-employment screening (background & drug test)
COMPANY BENEFITS:
Pay and Recognition:
- Weekly pay
- From $70,000 to $100,000
- Paid holidays & paid time off
- Paid training
- Stock Awards (select management and front-line team members eligible)
Insurance / Retirement:
- Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
- Up to 12 weeks paid pregnancy leave (disability leave)
- Paid Parental Leave
- Health savings
- Flex spending accounts (tax-free)
- Short-term and Long-term disability plans
- Life Insurance (Whole Life and Term)
- 401k with company match
- Pet Insurance
Learning, Tuition Assistance and Career Development:
- Digital career path tool to assist with career development
- Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities. Additional advantages:
- Technician Student loan relief resources
- Employee assistance program
- Employee discounts on parts and service repairs
- Scholarship awards
- Opportunities to join our community service initiatives, which includes paid volunteer hours
- Employee referral program with bonus opportunities
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, citizenship, age, disability, pregnancy, sexual orientation, gender identity, military leave or veteran status, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace. We are a Drug-Free workplace. Upon hire, you will be asked to complete a Pre-Employment Drug Screen, and Criminal Background Check. Complying with a background check will not automatically disqualify a candidate from employment. We participate in E-Verify.
See all 109+ Automotive Service Advisor Jobs
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Get Access To All JobsTips for Finding Automotive Service Advisor Jobs
Document your specialty occupation case early
Gather transcripts, job descriptions, and employer letters that link your degree directly to service advising. H-1B sponsorship requires the role to qualify as a specialty occupation, and vague documentation is the most common reason petitions face scrutiny.
Search LCA filings for dealership sponsors
Use Migrate Mate to browse verified employers who have filed Labor Condition Applications for automotive or service-related roles. This cuts through guesswork and shows you which dealership groups and fleet operators have an active sponsorship track record.
Target multi-location dealership groups first
Large dealership groups with HR departments are more likely to have sponsorship infrastructure than independent shops. Look for groups operating across multiple states, since they're more experienced with USCIS filings and less likely to treat sponsorship as an unexpected burden.
Clarify degree requirements before applying
Many service advisor postings list a bachelor's degree as preferred, not required. For H-1B eligibility, the role must require a degree in a specific field. Push hiring managers to confirm whether the position is classified as requiring one before investing in the application process.
Check prevailing wage before negotiating your offer
Your employer must pay at least the DOL prevailing wage for your role and location. Run your job title and metro area through the OFLC Wage Search before salary discussions so you know the floor the employer must meet and can negotiate above it.
Understand TN eligibility if you're Canadian or Mexican
TN visas under USMCA cover specific professions, and service advisor roles rarely appear on the approved list unless they map to a qualifying management or engineering category. Confirm the exact USMCA occupation code with your employer before assuming TN is an option.
Frequently Asked Questions
Can an Automotive Service Advisor role qualify for H-1B sponsorship?
It depends on how the employer defines and documents the position. H-1B requires a specialty occupation, meaning the role must normally require a bachelor's degree in a directly related field. Some dealerships structure service advisor roles to meet this standard, particularly at the management or technical specialist level, but entry-level or generalist positions often don't qualify without strong documentation tying the job to a specific degree field.
What degree does an Automotive Service Advisor need for visa sponsorship?
For H-1B purposes, the degree must be in a field directly related to the role. Degrees in automotive technology, business management, or mechanical engineering are the most defensible options. A general business degree may work if the job description emphasizes complex customer consultation, warranty compliance, or technical service planning. USCIS evaluates the connection between degree and duties, so the job description language matters as much as the credential itself.
Do automotive employers typically sponsor visas for service advisor positions?
Sponsorship is more common at larger dealership groups and national fleet service companies than at independent shops. Multi-location operators with dedicated HR teams are better equipped to manage the USCIS filing process and prevailing wage requirements. Searching Migrate Mate lets you filter specifically for automotive employers who have a verified history of sponsoring work visas, which saves significant time compared to cold outreach.
Is an Automotive Service Advisor eligible for a TN visa?
TN visas are only available to Canadian and Mexican nationals, and the role must match a profession on the USMCA list. Standard service advisor duties don't map cleanly to TN categories. If the position is structured around management consulting, engineering, or scientific work, there may be an argument, but it requires careful alignment with an approved USMCA occupation. Attempting TN under a mismatched category risks denial at the port of entry.
What happens to H-1B status if an Automotive Service Advisor changes employers?
If you're already in H-1B status, you can start working for a new sponsoring employer once they file a new I-129 petition with USCIS. You don't need to wait for approval before switching. The new employer must file their own Labor Condition Application and petition, and your role at the new company must still meet specialty occupation requirements. Any gap in employer-sponsored status before the new petition is filed creates complications, so timing matters.
What is the prevailing wage requirement for sponsored Automotive Service Advisor jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.