Branch Operations Lead Jobs in USA with Visa Sponsorship
Branch Operations Lead roles qualify for H-1B visa and EB-3 sponsorship when the position requires a bachelor's degree in business, finance, or a related field. Employers in banking, credit unions, and financial services file Labor Condition Applications through DOL, making verified sponsorship history searchable before you apply.
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At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements. A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job Responsibilities
- Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
- Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
- Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
- Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
- Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
- Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
- Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required Qualifications, Capabilities, And Skills
- You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
- You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively.
- You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment.
- You have a strong passion for educating the branch team and partners, helping them stay connected and informed.
- You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed.
- You have 1+ years of retail banking experience.
- You have a high school degree, GED, or foreign equivalent.
- You have the ability to work branch hours including weekends and evenings.
Preferred Qualifications, Capabilities, And Skills
- You have 6+ months of Associate Banker (Teller) experience.
- You have a college degree or military equivalent.
Training and Travel Requirement
- You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead.
- You'll need to be able to travel as required for in-person training and meetings.
About us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About The Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Our Consumer Banking group helps customers manage their money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.
Job Description
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements. A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job Responsibilities
- Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
- Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
- Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
- Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
- Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
- Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
- Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required Qualifications, Capabilities, And Skills
- You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
- You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively.
- You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment.
- You have a strong passion for educating the branch team and partners, helping them stay connected and informed.
- You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed.
- You have 1+ years of retail banking experience.
- You have a high school degree, GED, or foreign equivalent.
- You have the ability to work branch hours including weekends and evenings.
Preferred Qualifications, Capabilities, And Skills
- You have 6+ months of Associate Banker (Teller) experience.
- You have a college degree or military equivalent.
Training and Travel Requirement
- You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead.
- You'll need to be able to travel as required for in-person training and meetings.
About us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About The Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Our Consumer Banking group helps customers manage their money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.
See all 78+ Branch Operations Lead Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Branch Operations Lead roles.
Get Access To All JobsTips for Finding Branch Operations Lead Jobs
Align your degree to the role
H-1B eligibility hinges on a direct connection between your degree field and branch operations management. A degree in business administration, finance, or management information systems strengthens your case far more than a general studies credential when USCIS reviews your petition.
Search LCA filings before applying
Employers who've filed Labor Condition Applications for branch management roles have already committed to DOL wage standards. Use Migrate Mate to identify which financial institutions have verified H-1B sponsorship history for operations roles before you invest time in their interview process.
Target regional banks over national chains
Regional and community banks frequently sponsor Branch Operations Leads because they can't always find qualified local candidates with compliance and lending operations experience. Their HR teams are often more flexible on visa timelines than larger institutions with rigid hiring pipelines.
Get your prevailing wage documented early
Your employer's LCA must certify wages at or above the DOL prevailing wage for your geographic area. Run your zip code and job title through the OFLC Wage Search before your offer letter stage so you can flag any compensation gap before the employer files.
Use O*NET to frame your specialty occupation argument
USCIS requires that branch operations management qualify as a specialty occupation. Pull the O*NET profile for this role to identify the degree requirements and core tasks, then ensure your job description mirrors that language when your employer drafts the H-1B petition.
Plan your timeline around the annual H-1B cap
H-1B is subject to an annual cap and selection process, with rules that have changed recently. If you're not selected, your employer can refile in the next cycle or explore cap-exempt institutions like nonprofit credit unions affiliated with universities, which bypass the lottery entirely.
Frequently Asked Questions
Does a Branch Operations Lead role qualify as a specialty occupation for H-1B purposes?
It can, but the job description needs to explicitly require a bachelor's degree in a specific field like business administration, finance, or a related discipline. Generic management roles that accept any degree often fail the specialty occupation test. Your employer should document why the role requires that specific educational background, not just a degree in any field.
Which visa types realistically cover a Branch Operations Lead seeking sponsorship?
H-1B is the most common path if the role qualifies as a specialty occupation. EB-3 green card sponsorship through PERM is an option for employers willing to run the full labor certification process, which requires demonstrating no qualified U.S. workers are available. TN visa and E-3 visa don't cover general branch operations management roles because they're not listed on the USMCA profession list or the E-3 specialty occupation framework in a way that reliably fits this title.
How do I find employers who actively sponsor Branch Operations Lead positions?
Migrate Mate lists employers with verified LCA sponsorship history for operations and management roles, so you can filter your job search to companies that have already committed to the DOL wage and sponsorship process. This saves you from applying to employers who say they're open to sponsorship but have never actually filed.
Does my employer need to do anything with PERM for an H-1B sponsorship?
No. PERM is a labor certification process used for most EB-2 and EB-3 employment-based green cards, not for H-1B. For H-1B, your employer files a Labor Condition Application with DOL and then submits an I-129 petition to USCIS. PERM only comes into play if you and your employer pursue a green card after you're in H-1B status.
Can I transfer my H-1B to a new Branch Operations Lead role at a different employer?
Yes. If you're already in H-1B status, you can start with a new employer once they file a new H-1B petition on your behalf. There's no waiting period tied to that filing. The new employer still needs to file a fresh LCA certified by DOL and submit an I-129 to USCIS, but you don't have to restart from scratch or wait for approval before beginning work.
What is the prevailing wage requirement for sponsored Branch Operations Lead jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.