Correspondence Representative Jobs in USA with Visa Sponsorship
Correspondence representatives handle written communications with customers, clients, or government agencies. This role often qualifies for H-1B visa, E-3 visa, and TN visa sponsorship when it requires a bachelor's degree in communications, English, business, or related field and involves specialized knowledge of regulatory correspondence or technical documentation. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsINTRODUCTION
The Payment & Correspondence Lead assists the Supervisor in planning and directing the daily workflow within the Bill Acquisition & Payment Team. The position prioritizes according to business needs, volume of demand requests received, and awareness of time sensitivity. The Team Lead ensures successful operations in accordance with the company’s objectives and SLA’s that are set for the team and provides training, feedback, and support to the team. The role handles the most complex exception processing, leaving very few exceptions for the Supervisor or Manager to assist with.
ROLE AND RESPONSIBILITIES
Essential Functions
Bill Processing
- Prepares outgoing Bill Request and Registrations to taxing authorities
- Opens incoming mail from taxing authorities and route to appropriate process
- Authenticates all tax bills received and confirm correct taxing authority mailing address, phone number, contact information and due dates
- Keys tax amounts into LERETA’s TCSL (Tax C Service Search Listing) System
- Images and indexes customer documents for proper uploading to LERETA’s WebXtender System
- Distributes Outsourcing Mail according to Lender approved Mail matrix. In some cases, experience in Lender Servicing systems; MSP, FiServ, Mortgage SERV, LSAMS, etc.
Payment Processing
- Cash Management - Expedites the identification of incoming electronic funds and lender checks to Key Check details into Payment DB for mass payments
- Balance Sheet – Balances funds accurately for mass payments to taxing authorities in conjunction with ELD (Economic Loss Date) to ensure timely remittance. This requires review of daily cash flow, to ensure account reconciliation prior to remittance of funds to the taxing authority
- Analyzes prioritization of work and projects by creating, manipulating, and utilizing excel spreadsheets
- Files and pulls necessary tax bills for Payment processing to prepare. Bill Match necessary bills to payment listings for clean organized payment packages to the taxing authorities
- Evaluates position of funds in-house against various SLA’s to determine best processing path supporting team goals and customer expectations
- Utilizes Internal Controls such as internal DCP (Daily Cash Position) report to monitor funds payable to LERETA
- Initiates and prepares timely and accurate Electronic Funds Transfers to various taxing authorities
- Uploads payment file details to Taxing Authorities Vendor Websites (Auto Agent, GovTech, and Grant Street) and ensure that procedures and policies are followed for excess funds during upload
Customer Service
- Demonstrates professional telephone mannerism when speaking to LERETA’s mortgage lenders and taxing authorities
- Demonstrates professionalism in representing LERETA LLC to internal and external customers
- Responds to mortgage lenders and taxing authorities by utilizing effective verbal and written communication in a prompt and accurate manner
Quality Control
- Provides details of quality issues found throughout process to immediate Team Lead or Supervisor
- Accurately prepares production/statistical reports as applicable
Training
Assists with training of fellow team members, specifically Temporary Team Members that are brought on during peak cycles.
Team Player
- Adapts well to constant change and receptive to feedback in work procedures and policies
- Communicates effectively ideas and opportunities to increase processing efficiencies
Lead Responsibilities
- Assists Payment & Correspondence Supervisor with:
- Identifying issues with team members
- Delegating of work during peak cycles
- Gathering and recording Daily/Weekly/Monthly statistics for Management
- Gathering statistics for Employee One on One’s
- Establishing and monitoring productivity measurement standards
- Monitoring the monthly temporary budget
- Developing of training materials
- Assists Payment & Correspondence Processor I, Payment & Correspondence Processor II, and Senior Payment & Correspondence Processor with difficult and/or exceptions to the normal process
- Attends meetings during absence of Payment & Correspondence Supervisor when applicable
- Prioritizes assignments and report request based on department goals to ensure deadlines are consistently met
- Assists team with decision making issues related to determining liability and processing concerns
- Assumes Payment & Correspondence Supervisor role in their absence
This position will perform other duties as assigned based on the needs of the department.
BASIC QUALIFICATIONS
- High School Diploma or equivalent
- Must be able to type 50 wpm
- Must be able to use 10 key by touch; 10k or above with 98% accuracy
- Must have basic knowledge of Real Estate Tax Servicing
- Twelve (12) to eighteen (18) months experience as TDT Tax Processor II or equivalent
- Intermediate knowledge and understanding of TDT Databases (Bill Acquisition and/or Payment)
- Intermediate knowledge of LERETA’s tax cycles including higher level of complexity pertaining to state and agency requirements.
PREFERRED QUALIFICATIONS
- Proficiency with Microsoft Word, Access, and Excel
- Data entry experience
- Experience working with internal and external customers
SALARY RANGE
$19.46 - $24.33
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
INTRODUCTION
The Payment & Correspondence Lead assists the Supervisor in planning and directing the daily workflow within the Bill Acquisition & Payment Team. The position prioritizes according to business needs, volume of demand requests received, and awareness of time sensitivity. The Team Lead ensures successful operations in accordance with the company’s objectives and SLA’s that are set for the team and provides training, feedback, and support to the team. The role handles the most complex exception processing, leaving very few exceptions for the Supervisor or Manager to assist with.
ROLE AND RESPONSIBILITIES
Essential Functions
Bill Processing
- Prepares outgoing Bill Request and Registrations to taxing authorities
- Opens incoming mail from taxing authorities and route to appropriate process
- Authenticates all tax bills received and confirm correct taxing authority mailing address, phone number, contact information and due dates
- Keys tax amounts into LERETA’s TCSL (Tax C Service Search Listing) System
- Images and indexes customer documents for proper uploading to LERETA’s WebXtender System
- Distributes Outsourcing Mail according to Lender approved Mail matrix. In some cases, experience in Lender Servicing systems; MSP, FiServ, Mortgage SERV, LSAMS, etc.
Payment Processing
- Cash Management - Expedites the identification of incoming electronic funds and lender checks to Key Check details into Payment DB for mass payments
- Balance Sheet – Balances funds accurately for mass payments to taxing authorities in conjunction with ELD (Economic Loss Date) to ensure timely remittance. This requires review of daily cash flow, to ensure account reconciliation prior to remittance of funds to the taxing authority
- Analyzes prioritization of work and projects by creating, manipulating, and utilizing excel spreadsheets
- Files and pulls necessary tax bills for Payment processing to prepare. Bill Match necessary bills to payment listings for clean organized payment packages to the taxing authorities
- Evaluates position of funds in-house against various SLA’s to determine best processing path supporting team goals and customer expectations
- Utilizes Internal Controls such as internal DCP (Daily Cash Position) report to monitor funds payable to LERETA
- Initiates and prepares timely and accurate Electronic Funds Transfers to various taxing authorities
- Uploads payment file details to Taxing Authorities Vendor Websites (Auto Agent, GovTech, and Grant Street) and ensure that procedures and policies are followed for excess funds during upload
Customer Service
- Demonstrates professional telephone mannerism when speaking to LERETA’s mortgage lenders and taxing authorities
- Demonstrates professionalism in representing LERETA LLC to internal and external customers
- Responds to mortgage lenders and taxing authorities by utilizing effective verbal and written communication in a prompt and accurate manner
Quality Control
- Provides details of quality issues found throughout process to immediate Team Lead or Supervisor
- Accurately prepares production/statistical reports as applicable
Training
Assists with training of fellow team members, specifically Temporary Team Members that are brought on during peak cycles.
Team Player
- Adapts well to constant change and receptive to feedback in work procedures and policies
- Communicates effectively ideas and opportunities to increase processing efficiencies
Lead Responsibilities
- Assists Payment & Correspondence Supervisor with:
- Identifying issues with team members
- Delegating of work during peak cycles
- Gathering and recording Daily/Weekly/Monthly statistics for Management
- Gathering statistics for Employee One on One’s
- Establishing and monitoring productivity measurement standards
- Monitoring the monthly temporary budget
- Developing of training materials
- Assists Payment & Correspondence Processor I, Payment & Correspondence Processor II, and Senior Payment & Correspondence Processor with difficult and/or exceptions to the normal process
- Attends meetings during absence of Payment & Correspondence Supervisor when applicable
- Prioritizes assignments and report request based on department goals to ensure deadlines are consistently met
- Assists team with decision making issues related to determining liability and processing concerns
- Assumes Payment & Correspondence Supervisor role in their absence
This position will perform other duties as assigned based on the needs of the department.
BASIC QUALIFICATIONS
- High School Diploma or equivalent
- Must be able to type 50 wpm
- Must be able to use 10 key by touch; 10k or above with 98% accuracy
- Must have basic knowledge of Real Estate Tax Servicing
- Twelve (12) to eighteen (18) months experience as TDT Tax Processor II or equivalent
- Intermediate knowledge and understanding of TDT Databases (Bill Acquisition and/or Payment)
- Intermediate knowledge of LERETA’s tax cycles including higher level of complexity pertaining to state and agency requirements.
PREFERRED QUALIFICATIONS
- Proficiency with Microsoft Word, Access, and Excel
- Data entry experience
- Experience working with internal and external customers
SALARY RANGE
$19.46 - $24.33
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
See all 6,807+ Correspondence Representative Jobs
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Get Access To All JobsTips for Finding Correspondence Representative Jobs
Emphasize specialized correspondence expertise
Highlight experience with regulatory filings, legal correspondence, or technical documentation. Generic customer service skills won't qualify, focus on specialized written communication requiring degree-level knowledge and expertise.
Target companies with complex compliance needs
Insurance companies, healthcare organizations, and financial services firms need specialized correspondence representatives for regulatory communications. These employers understand the degree requirement and sponsor visas more readily.
Demonstrate degree relevance clearly
Connect your communications, English, journalism, or business degree directly to the role requirements. Show how your education enables you to handle complex written communications that require specialized knowledge.
Research industry-specific correspondence requirements
Different sectors have unique correspondence standards, medical communications, legal correspondence, or financial disclosures. Understanding these specialized requirements strengthens your case for requiring degree-level expertise in the position.
Highlight multilingual or technical writing skills
Companies often need correspondence representatives who can handle complex technical documentation or communicate in multiple languages. These specialized skills justify the degree requirement for visa sponsorship purposes.
Focus on process improvement and efficiency
Show how you've streamlined correspondence processes, implemented new systems, or improved response times. This demonstrates the analytical and problem-solving skills that justify requiring a college degree.
Frequently Asked Questions
Do correspondence representative jobs qualify for H-1B visa sponsorship?
Yes, when the role requires a bachelor's degree in a specific field like communications, English, or business administration and involves specialized correspondence work. Generic customer service roles typically don't qualify, but positions handling regulatory filings, technical documentation, or complex client communications can meet the specialty occupation requirement.
What degree do I need for correspondence representative visa sponsorship?
Most positions require a bachelor's degree in communications, English, journalism, business administration, or a related field. The key is showing how your specific degree relates to the specialized correspondence duties, whether that's technical writing, regulatory communications, or complex customer relationship management requiring analytical skills.
Which industries sponsor correspondence representatives for work visas?
Healthcare organizations, insurance companies, financial services firms, and government contractors frequently sponsor these roles. These industries have complex regulatory correspondence requirements that justify needing degree-level expertise. Tech companies also sponsor for technical documentation and customer communication roles requiring specialized knowledge.
Can correspondence representatives get TN visa sponsorship?
Canadians and Mexicans may qualify under the TN visa "Management Consultant" category if the role involves analyzing correspondence processes and recommending improvements, or "Technical Writer" if focused on technical documentation. The position must clearly require degree-level expertise in business analysis or technical communication.
What makes a correspondence representative role visa-eligible versus regular customer service?
Visa-eligible roles require specialized knowledge like regulatory compliance, technical documentation, or complex analysis of correspondence patterns. They involve degree-level skills in writing, analysis, and process improvement. Basic customer service or simple response templates typically don't meet the specialty occupation requirement for visa sponsorship.
What is the prevailing wage requirement for sponsored Correspondence Representative jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
How to find Correspondence Representative jobs with visa sponsorship?
To find Correspondence Representative jobs with visa sponsorship, use Migrate Mate, which specializes in connecting international candidates with sponsoring employers. Focus your search on healthcare organizations, insurance companies, customer service centers, and government agencies that commonly hire correspondence representatives. These employers often sponsor H-1B, TN, and other work visas for qualified candidates with strong written communication skills and relevant experience.