Customer Solutions Specialist Jobs in USA with Visa Sponsorship
Customer Solutions Specialist roles attract H-1B visa and TN visa sponsorship from employers in tech, SaaS, and financial services. Most positions qualify as specialty occupations when they require a bachelor's degree in business, communications, or a related field. For detailed occupation requirements, see the O*NET profile.
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INTRODUCTION
Linde Gas & Equipment Inc. is seeking a Customer Solutions Specialist.
ROLE AND RESPONSIBILITIES
- You will maintain ongoing relationships with regional customers and sales staff by handling calls, correcting order issues, processing orders, and resolving product or service issues.
- Process sales orders and changes, confirm shipment/delivery dates, and handle cancellations.
- Provide specialty gas/supplies sales and support to customers, Customer Solutions Specialists, and the outside sales team.
- You will use business software systems to retrieve customer information, verify inventory levels, and process orders.
- Verify customer credit status and complete paperwork for issuing credits or debits.
- You will provide quotes and assistance to sales force and management within set parameters.
- Suggest additional or alternative products and services to meet customer needs, following pricing guidelines.
- Build and maintain effective working relationships with all internal Linde customers, meeting call center performance metrics.
BASIC QUALIFICATIONS
- You have a high school diploma; college or equivalent experience preferred.
- You possess a minimum of two to four (2 – 4) years of customer service or in-store sales experience.
- Prior industry experience with knowledge of company products such as hardgoods, welding supplies, industrial gas, specialty gas, and medical gas is required.
- Hands-on experience in Specialty Gas/Hydrocarbon industries is required.
- Strong computer skills, including proficiency in Microsoft applications and Lotus Notes are essential for this role.
- You should possess excellent verbal and written communication skills.
- Further, you should demonstrate the ability to work independently and be self-motivated and work flexible hours.
PREFERRED QUALIFICATIONS
Linde is a leading global industrial gases and engineering company with 2025 sales of $34 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet.
Linde serves a variety of end markets such as chemicals & energy, food & beverage, electronics, healthcare, manufacturing, metals and mining. Linde’s industrial gases and technologies are used in countless applications, enabling space exploration and launch technologies, delivering ultra-high-purity and specialty gases for semiconductor manufacturing, providing life-saving medical oxygen and enabling clean hydrogen production and carbon capture to reduce greenhouse gas emissions. Linde also delivers state-of-the-art gas processing solutions to support customer growth, efficiency improvements and emissions reductions.
WHAT WE OFFER YOU!
At Linde, the sky is not the limit. If you’re looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.
Linde offers competitive compensation and an outstanding benefits package. Enjoy access to health, dental, disability, and life insurance, paid holidays and vacation, an employee discount program, and opportunities for educational and professional growth. Additional compensation may vary depending on the position and organizational level. Build your future with us while making an impact every day!
COMPENSATION
- Pay Range: $23-$30 per hour, depending on experience.
Have we inspired you? Let´s talk about it
We are looking forward to receiving your complete application.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.
Linde Gas & Equipment Inc. acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.
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Get Access To All JobsTips for Finding Visa Sponsorship as a Customer Solutions Specialist
Confirm the degree requirement is explicit
Sponsorship depends on the role qualifying as a specialty occupation. Check that the job posting requires a specific bachelor's degree field, not just 'any degree', vague requirements weaken the H-1B petition and can trigger a Request for Evidence.
Target employers with H-1B filing history
Companies that have sponsored Customer Solutions Specialists before are far more likely to do it again. Employers with established immigration infrastructure move faster and understand the LCA and I-129 process, reducing delays on your end.
Raise sponsorship before the offer stage
Bring up your visa status during the second or third interview round, not after an offer is made. This saves both sides time and signals professionalism. Most employers who sponsor are accustomed to this conversation and will appreciate the directness.
Australian citizens should ask about the E-3
The E-3 visa is available exclusively to Australian citizens and has no lottery. For a Customer Solutions Specialist role, it follows the same specialty occupation standard as the H-1B but is faster, cheaper, and available year-round.
Canadian and Mexican nationals can use TN status
TN visa eligibility requires your role to match an approved USMCA profession. Customer Solutions Specialists may qualify under management consultant or related categories depending on job duties, confirm the correct classification with your employer's immigration counsel.
Browse sponsorship-friendly openings on Migrate Mate
Not all Customer Solutions Specialist postings are open to sponsored candidates. Migrate Mate filters job listings specifically for visa sponsorship, so you spend less time on roles that won't move forward and more time on employers already prepared to sponsor.
Frequently Asked Questions
Can a Customer Solutions Specialist role qualify for H-1B sponsorship?
Yes, but the role must qualify as a specialty occupation, meaning it normally requires at least a bachelor's degree in a specific field like business, communications, information systems, or a related discipline. If the job description accepts any degree regardless of field, USCIS may push back during adjudication. Roles with defined technical or analytical responsibilities tied to a specific field of study have the strongest cases.
What degree do I need to get sponsored as a Customer Solutions Specialist?
A bachelor's degree in business administration, communications, information technology, or a closely related field is the most common basis for sponsorship in this role. The key is that your degree must align with the specific duties in the job description. A general liberal arts degree may not be sufficient unless your employer can demonstrate the connection to USCIS. Some employers also accept equivalent experience under the three-for-one rule.
How do I find Customer Solutions Specialist jobs that offer visa sponsorship?
The most efficient approach is to search on Migrate Mate, which curates job listings specifically for candidates who need visa sponsorship. Broader job searches waste time on postings from employers who haven't considered sponsorship at all. Look for mid-to-large SaaS companies, enterprise software firms, and financial services businesses, these industries sponsor Customer Solutions Specialists most consistently and tend to have immigration counsel already in place.
Does the H-1B lottery affect my chances of getting sponsored for this role?
Yes. The standard H-1B visa has an annual cap of 85,000 slots, and registration selection is random. In recent fiscal years, selection rates have been around 25%, meaning most registrations don't result in an approval. If you're an Australian citizen, the E-3 visa bypasses the lottery entirely. TN visa status is also lottery-exempt for Canadian and Mexican nationals. For everyone else, employers willing to sponsor should be aware of the odds and plan accordingly.
Do Customer Solutions Specialist roles have strong H-1B approval rates?
Approval rates for this title vary depending on how the employer structures the petition. Roles framed around technical customer implementation, SaaS product support, or enterprise solutions with clear degree requirements tend to get approved more consistently than broadly defined support roles. USCIS scrutinizes petitions where the specialty occupation connection is weak. A well-documented job description that ties specific duties to a required field of study significantly improves the outcome.
What is the prevailing wage requirement for sponsored Customer Solutions Specialist jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.