Event Supervisor Jobs in USA with Visa Sponsorship
Event Supervisor roles can qualify for H-1B visa sponsorship when the position requires a bachelor's degree in hospitality management, event management, or a closely related field. Employers in hotel groups, convention centers, and corporate events firms have an established track record of filing Labor Condition Applications for this occupation.
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Get Access To All JobsPOSITION OVERVIEW
The Operations Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Operations Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for career development. This position reports to the DET, DOO, or Operations Manager.
KEY JOB RESPONSIBILITIES
Operations Management
- Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment.
- Performs daily floor management including directing the workflow of technicians and assisting management with suggestions for operational efficiencies to venue management and Workforce.
- Ensures flowsheets are updated and properly completed.
- Works with team to establish coordinated communications for the management of events.
- Attends venue meetings as needed (examples: daily banquet event order meetings, pre and post conferences).
Customer Service
- Provides excellent service and strives to exceed the expectations and needs of internal and external customers by following and upholding Encore’s Service Standards and Operational Excellence through the modeling of proper behavior and adherence to Encore procedures.
- Maintains a positive relationship with all clients through effective communication.
- Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly.
- Monitors events and checks in on customers throughout the day.
Training/Staff Development
- Assists in training technicians on all floor activities.
- Assists in training technicians on the venue’s operational standards and Encore’s service and operational standards.
- Serves as a mentor for new hires by providing guidance and understanding of the technician career journey.
- Models and reinforces a positive working environment centered around company values.
Event Technology
- Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment.
- Troubleshoot technical issues and resolve problems quickly as they arise.
- Complies with all Company security and safety measures.
- Ensures equipment is secure from theft and/or damage when in use.
- Performs preventative maintenance on equipment to keep it presentable and in good working condition.
- Leads the team in proper security, storage, transportation, and maintenance of equipment.
- Participates in physical inventory count processes as requested.
JOB QUALIFICATIONS
- Bachelor’s degree is preferred.
- 3-5 years of customer service or hospitality experience is preferred.
- 3-5 years of audio-visual experience is required.
- External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date. For technical external requirements, view our career path at jobs.encoreglobal.com and "career path" or the direct link below https://jobs.encoreglobal.com/en/career-paths
- Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to. Navigate to Connect, HR, Recruiting and Internal Employee Resources to review technical requirements.
- Knowledge of technical theory.
- Advanced problem-solving skills.
- Experience leading workflow and team members.
- A valid driver’s license is required for team members in positions that may operate Company vehicles.
- Additional DOT requirement may need to be met if applicable.
- Must be able to lift 50 lbs.
COMPETENCIES
Deliver World Class Service
- Hospitality
- Ownership
Do The Right Thing
- Manages Ambiguity
Drive Results
- Directs Work
- Achieves Goals
See The Big Picture
- Financial Acumen
Value People
- Builds Effective Teams
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).
Physical Requirements
Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are: Continuously, Frequently, Occasionally, and Never.
Physical Activities
- Sitting: 2-3 Hours
- Standing: 4-5 Hours
- Walking: 4-5 Hours
- Stooping: 2-3 Hours
- Crawling: 2-3 Hours
- Kneeling: 2-3 Hours
- Bending: 2-3 Hours
- Reaching (above your head): 2-3 Hours
- Climbing: 0-1 Hours
- Grasping: 4-5 Hours
Lifting Requirements
- 0 - 15 lbs*: Continuously
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs: Occasionally
- Over 100 lbs: Occasionally
Carrying Requirements
- 0 - 15 lbs*: Continuously
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs: Occasionally
- Over 100 lbs: Never
Auditory/Visual Requirements
- Close Vision: Continuously
- Distance Vision: Continuously
- Color Vision: Frequently
- Peripheral Vision: Occasionally
- Depth Perception: Frequently
- Hearing: Continuously
Pushing/Pulling Requirements
- 0 - 15 lbs*: Continuously
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs*: Frequently
- Over 100 lbs: Occasionally
Note: The physical requirements marked with an asterisk (*) indicate activities performed without assistance.
WORK ENVIRONMENT
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
Warehouse
Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
COMPENSATION
- Hourly Pay Range: $18.93 - $24.60
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
Encore is committed to providing the best benefits options for our employees and families. We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences.
POSITION OVERVIEW
The Operations Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Operations Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for career development. This position reports to the DET, DOO, or Operations Manager.
KEY JOB RESPONSIBILITIES
Operations Management
- Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment.
- Performs daily floor management including directing the workflow of technicians and assisting management with suggestions for operational efficiencies to venue management and Workforce.
- Ensures flowsheets are updated and properly completed.
- Works with team to establish coordinated communications for the management of events.
- Attends venue meetings as needed (examples: daily banquet event order meetings, pre and post conferences).
Customer Service
- Provides excellent service and strives to exceed the expectations and needs of internal and external customers by following and upholding Encore’s Service Standards and Operational Excellence through the modeling of proper behavior and adherence to Encore procedures.
- Maintains a positive relationship with all clients through effective communication.
- Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly.
- Monitors events and checks in on customers throughout the day.
Training/Staff Development
- Assists in training technicians on all floor activities.
- Assists in training technicians on the venue’s operational standards and Encore’s service and operational standards.
- Serves as a mentor for new hires by providing guidance and understanding of the technician career journey.
- Models and reinforces a positive working environment centered around company values.
Event Technology
- Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment.
- Troubleshoot technical issues and resolve problems quickly as they arise.
- Complies with all Company security and safety measures.
- Ensures equipment is secure from theft and/or damage when in use.
- Performs preventative maintenance on equipment to keep it presentable and in good working condition.
- Leads the team in proper security, storage, transportation, and maintenance of equipment.
- Participates in physical inventory count processes as requested.
JOB QUALIFICATIONS
- Bachelor’s degree is preferred.
- 3-5 years of customer service or hospitality experience is preferred.
- 3-5 years of audio-visual experience is required.
- External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date. For technical external requirements, view our career path at jobs.encoreglobal.com and "career path" or the direct link below https://jobs.encoreglobal.com/en/career-paths
- Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to. Navigate to Connect, HR, Recruiting and Internal Employee Resources to review technical requirements.
- Knowledge of technical theory.
- Advanced problem-solving skills.
- Experience leading workflow and team members.
- A valid driver’s license is required for team members in positions that may operate Company vehicles.
- Additional DOT requirement may need to be met if applicable.
- Must be able to lift 50 lbs.
COMPETENCIES
Deliver World Class Service
- Hospitality
- Ownership
Do The Right Thing
- Manages Ambiguity
Drive Results
- Directs Work
- Achieves Goals
See The Big Picture
- Financial Acumen
Value People
- Builds Effective Teams
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).
Physical Requirements
Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are: Continuously, Frequently, Occasionally, and Never.
Physical Activities
- Sitting: 2-3 Hours
- Standing: 4-5 Hours
- Walking: 4-5 Hours
- Stooping: 2-3 Hours
- Crawling: 2-3 Hours
- Kneeling: 2-3 Hours
- Bending: 2-3 Hours
- Reaching (above your head): 2-3 Hours
- Climbing: 0-1 Hours
- Grasping: 4-5 Hours
Lifting Requirements
- 0 - 15 lbs*: Continuously
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs: Occasionally
- Over 100 lbs: Occasionally
Carrying Requirements
- 0 - 15 lbs*: Continuously
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs: Occasionally
- Over 100 lbs: Never
Auditory/Visual Requirements
- Close Vision: Continuously
- Distance Vision: Continuously
- Color Vision: Frequently
- Peripheral Vision: Occasionally
- Depth Perception: Frequently
- Hearing: Continuously
Pushing/Pulling Requirements
- 0 - 15 lbs*: Continuously
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs*: Frequently
- Over 100 lbs: Occasionally
Note: The physical requirements marked with an asterisk (*) indicate activities performed without assistance.
WORK ENVIRONMENT
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
Warehouse
Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
COMPENSATION
- Hourly Pay Range: $18.93 - $24.60
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
Encore is committed to providing the best benefits options for our employees and families. We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences.
See all Event Supervisor Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Event Supervisor roles.
Get Access To All JobsTips for Finding Event Supervisor Jobs
Document your degree's direct relevance
Consular officers and USCIS scrutinize whether your degree field ties directly to event supervision. Pull your official transcripts and map coursework in venue operations, logistics, or hospitality management to the specific duties listed in your job offer.
Target employers with LCA filing history
Use Migrate Mate to find event and hospitality employers who have already filed Labor Condition Applications for Event Supervisor roles, so you're applying to companies where the sponsorship pathway is proven rather than untested.
Verify prevailing wage before accepting an offer
Your employer must pay at least the DOL prevailing wage for your location and role level. Run the OFLC Wage Search for the Event Supervisor occupation before you sign anything, so you can flag a shortfall before the LCA is filed.
Distinguish yourself from general coordinators
Event Supervisor roles face more specialty-occupation scrutiny than senior titles. Ask your employer to write the offer letter with direct references to supervisory authority, budget oversight, and specialized vendor management, not just generic coordination duties.
Plan your H-1B timeline around the annual cap
H-1B petitions are subject to an annual cap and a lottery with rules that have changed recently. Your employer needs to file the LCA well before registration opens, so work backward from USCIS's published registration window to set your offer-letter deadline.
Align your O*NET profile to your offer letter
Pull the O*NET profile for Event Supervisors and compare the core tasks listed there against your offer letter's duties. Any gap between the two gives USCIS grounds for a Request for Evidence, so flag mismatches to your employer before the petition is prepared.
Frequently Asked Questions
Does an Event Supervisor role qualify as a specialty occupation for H-1B purposes?
It can, but it's not automatic. USCIS requires the position to normally demand at least a bachelor's degree in a directly related field, such as hospitality management or event management. Generic coordination duties without supervisory authority or budget responsibility tend to draw Requests for Evidence, so the offer letter needs to reflect the genuine complexity of the role.
Which visa types realistically apply to Event Supervisor candidates?
H-1B is the primary path for most nationalities. Australian nationals can use the E-3 visa instead, which has a separate cap that has never been exhausted and doesn't require a lottery. TN visa status is unavailable for this occupation because Event Supervisor doesn't appear on the USMCA profession list. J-1 visa may apply for short-term training programs through a designated sponsor organization.
What degree does my employer need to prove I hold for an H-1B Event Supervisor petition?
Your degree must be in a field directly related to event supervision, typically hospitality management, hotel and tourism management, or event management. A general business degree is a harder argument. If your degree is in a loosely related field, supplementing the petition with professional certifications and detailed work history that maps to the role's duties strengthens the case considerably.
How do I find employers who have sponsored Event Supervisor roles before?
Browse Migrate Mate to identify hospitality companies, convention centers, and corporate event firms that have an established history of sponsoring workers in this occupation. Targeting employers who've already navigated the process reduces the risk of an employer backing out midway through filing.
Can my employer start the sponsorship process while I'm already working in the U.S. on a different visa?
Yes, in most cases. If you're in valid H-1B status with another employer, your new employer can file a new petition and you can begin work once it's filed, without waiting for approval. If you're on F-1 OPT or STEM OPT, the timing depends on your OPT expiration date and the H-1B cap-gap rules, so your employer's immigration counsel needs to map the exact sequence before your EAD expires.
What is the prevailing wage requirement for sponsored Event Supervisor jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.