Reservation Agent Jobs in USA with Visa Sponsorship
Reservation agents handle hotel, airline, and travel bookings, often requiring customer service skills and system proficiency. Most positions qualify for H-1B visa sponsorship when requiring hospitality management or related degrees, though approval rates vary by employer size and wage levels. For detailed occupation requirements, see the O*NET profile.
Find Reservation Agent JobsOverview
Showing 5 of 259+ Reservation Agent jobs
See all 259+ Reservation Agent Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Reservation Agent roles.
Get Access To All JobsYOUR MISSION (The Job Description):
The Group Reservation Coordinator will play an important role in handling reservations for contracted rooms through our Group Sales department specializing in managing group rooming lists, building Passkey links and setting up room billing. The Group Reservation Coordinator will be responsible for managing all group rooms as indicated in contracts and executing accordingly.
THE NITTY-GRITTY (The Essential Job Duties):
- Build and manage group links via Passkey Group Booking Engine and LMS (property management system)
- Input all rooming lists for sales groups and balance room blocks by releasing any remaining inventory not contracted
- Ensuring billing for contacted nights, as well as shoulder dates are accurate and displaying correctly
- Manage rooming list changes for guest names, arrival/departure dates, and billing per clients requested within contract guidelines
- Print room delegate list for client and sales managers upon request
- Act as liaison between client and hotel Junction to ensure rooming needs are met
- Remain in constant communication with Revenue Management, Sales Managers, and CSMs
- Maintaining a list of individual Call-In Groups for Reservation Agents to refer to
- Maintain a file for each sales group entered in LMS (property management system). All rooming lists, block adjustments, and delegate changes are kept in this file. Once a group has been checked out, the group folders are stored
- Attend pre-convention meetings with clients to welcome them and address any concerns before the arrival of their guests
- Responsible for analyzing group room pick-up and attrition and communicating this information to clients in a professional and courteous manner
- Responsible for following up with Revenue Management and Sales to make sure that all rooming lists are received by the cut-off date or as soon as possible
- Effectively handle multiple priorities and reporting relationships
- Keep informed of all room types, packages and rates; describes rooms, venues and amenities
- Assist with answering guest calls and booking reservations based on business needs
- Keep up on all functions and special events pertaining to Virgin Hotels Las Vegas
- Follow through on all changes pertaining to guest reservations and requests
- Cooperate and coordinate with all related departments to provide the best possible service
- Provide superior service to all guests and clients. Demonstrates resiliency when dealing with a difficult customer
- Perform other duties as assigned to assist the Reservations, Revenue Management and Front Office departments
WHAT IT TAKES (The Qualities We Look For):
- Great team player with the ability to create excellent working relationships
- Ability to break down barriers and resolving potential conflicts swiftly and effortlessly
- Strong communication and presentation skills to all levels of management
- Creativity and innovation are essential!
- Ability to think outside the box and approach all issues with a completely fresh approach
- Ability to anticipate needs and over-deliver whenever possible
- Candidates must think on their feet and use their initiative to solve problems and deliver solutions
- Excellent customer relations, communication, presentation and organization skills of utmost importance
- Able to change direction and work on multiple project aspects at once
- Enthusiastic, passionate, and able to motivate others
- Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service
MUST HAVE'S:
- Minimum one year experience in Hospitality (Hotel Group Sales, Reservations or Front Desk operations preferred)
- Current, legal, and unrestricted ability to work in the United States
- Ability to communicate clearly in verbal and written English
- Use all equipment associated with the position in an effective and efficient manner
- Review, comprehend, and respond to all necessary documentation with a strong attention to detail
- Must be able to sit for long periods of time
- Ability to operate in a working environment that is sedentary in nature and subject to varying levels of noise
- Must have excellent time management and administrative skills to complete execution of all planning details in an effective and efficient manner
- Use all equipment associated with the position, including but not limited to: Microsoft Word, Excel and Outlook
- The skills and abilities necessary for this position are typically acquired through the completion of a high school degree or equivalent, as well as two months of on-the-job training
WOULD BE NICE TO HAVE'S:
- Minimum typing speed of 45 WPM preferred
- Familiarity with the equipment and computer systems associated with the position, including but not limited to Agilysys LMS (PMS), Delphi and Passkey helpful
WORKING CONDITIONS:
- Use a computer, keyboard, and 10-key or calculator
- Solve basic mathematical oriented problems
- Accurately follow established filing parameters
- Communicate effectively with co-workers, management, and hotel guests
- Accurately review, post, and audit relevant information
- Accurately accept and process verbal and written instruction
- Respond and quickly adapt to changing work situations and environments
- Ability to work under stringent deadlines and pressure
- Lift at least 50 pounds
- Follow all safety rules and regulations
- Operate a multi-line phone
VALUABLE TRAITS:
- 50% logical / 50% creative / 100% AWESOME
- Enjoy working with a team and alone as the situation dictates
- Adaptive, Flexible!
- Embody "great attitude"
- Enjoy process improvement
- Evoke inspiration in those around you and encourage them to create their best work.
- Results oriented
- Unwavering integrity and endless work ethic
- Appreciate constructive feedback, as well as graciously providing the same
- Tenacious and self-motivated
This is not an exhaustive list of duties, responsibilities, and conditions.
Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer.
YOUR MISSION (The Job Description):
The Group Reservation Coordinator will play an important role in handling reservations for contracted rooms through our Group Sales department specializing in managing group rooming lists, building Passkey links and setting up room billing. The Group Reservation Coordinator will be responsible for managing all group rooms as indicated in contracts and executing accordingly.
THE NITTY-GRITTY (The Essential Job Duties):
- Build and manage group links via Passkey Group Booking Engine and LMS (property management system)
- Input all rooming lists for sales groups and balance room blocks by releasing any remaining inventory not contracted
- Ensuring billing for contacted nights, as well as shoulder dates are accurate and displaying correctly
- Manage rooming list changes for guest names, arrival/departure dates, and billing per clients requested within contract guidelines
- Print room delegate list for client and sales managers upon request
- Act as liaison between client and hotel Junction to ensure rooming needs are met
- Remain in constant communication with Revenue Management, Sales Managers, and CSMs
- Maintaining a list of individual Call-In Groups for Reservation Agents to refer to
- Maintain a file for each sales group entered in LMS (property management system). All rooming lists, block adjustments, and delegate changes are kept in this file. Once a group has been checked out, the group folders are stored
- Attend pre-convention meetings with clients to welcome them and address any concerns before the arrival of their guests
- Responsible for analyzing group room pick-up and attrition and communicating this information to clients in a professional and courteous manner
- Responsible for following up with Revenue Management and Sales to make sure that all rooming lists are received by the cut-off date or as soon as possible
- Effectively handle multiple priorities and reporting relationships
- Keep informed of all room types, packages and rates; describes rooms, venues and amenities
- Assist with answering guest calls and booking reservations based on business needs
- Keep up on all functions and special events pertaining to Virgin Hotels Las Vegas
- Follow through on all changes pertaining to guest reservations and requests
- Cooperate and coordinate with all related departments to provide the best possible service
- Provide superior service to all guests and clients. Demonstrates resiliency when dealing with a difficult customer
- Perform other duties as assigned to assist the Reservations, Revenue Management and Front Office departments
WHAT IT TAKES (The Qualities We Look For):
- Great team player with the ability to create excellent working relationships
- Ability to break down barriers and resolving potential conflicts swiftly and effortlessly
- Strong communication and presentation skills to all levels of management
- Creativity and innovation are essential!
- Ability to think outside the box and approach all issues with a completely fresh approach
- Ability to anticipate needs and over-deliver whenever possible
- Candidates must think on their feet and use their initiative to solve problems and deliver solutions
- Excellent customer relations, communication, presentation and organization skills of utmost importance
- Able to change direction and work on multiple project aspects at once
- Enthusiastic, passionate, and able to motivate others
- Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service
MUST HAVE'S:
- Minimum one year experience in Hospitality (Hotel Group Sales, Reservations or Front Desk operations preferred)
- Current, legal, and unrestricted ability to work in the United States
- Ability to communicate clearly in verbal and written English
- Use all equipment associated with the position in an effective and efficient manner
- Review, comprehend, and respond to all necessary documentation with a strong attention to detail
- Must be able to sit for long periods of time
- Ability to operate in a working environment that is sedentary in nature and subject to varying levels of noise
- Must have excellent time management and administrative skills to complete execution of all planning details in an effective and efficient manner
- Use all equipment associated with the position, including but not limited to: Microsoft Word, Excel and Outlook
- The skills and abilities necessary for this position are typically acquired through the completion of a high school degree or equivalent, as well as two months of on-the-job training
WOULD BE NICE TO HAVE'S:
- Minimum typing speed of 45 WPM preferred
- Familiarity with the equipment and computer systems associated with the position, including but not limited to Agilysys LMS (PMS), Delphi and Passkey helpful
WORKING CONDITIONS:
- Use a computer, keyboard, and 10-key or calculator
- Solve basic mathematical oriented problems
- Accurately follow established filing parameters
- Communicate effectively with co-workers, management, and hotel guests
- Accurately review, post, and audit relevant information
- Accurately accept and process verbal and written instruction
- Respond and quickly adapt to changing work situations and environments
- Ability to work under stringent deadlines and pressure
- Lift at least 50 pounds
- Follow all safety rules and regulations
- Operate a multi-line phone
VALUABLE TRAITS:
- 50% logical / 50% creative / 100% AWESOME
- Enjoy working with a team and alone as the situation dictates
- Adaptive, Flexible!
- Embody "great attitude"
- Enjoy process improvement
- Evoke inspiration in those around you and encourage them to create their best work.
- Results oriented
- Unwavering integrity and endless work ethic
- Appreciate constructive feedback, as well as graciously providing the same
- Tenacious and self-motivated
This is not an exhaustive list of duties, responsibilities, and conditions.
Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer.
See all 259+ Reservation Agent Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Reservation Agent roles.
Get Access To All JobsTips for Finding Reservation Agent Jobs
Target hospitality management employers
Hotel chains, resort companies, and large travel agencies are more likely to sponsor H-1B visas for reservation agents than small independent properties or local travel shops.
Emphasize specialized system expertise
Highlight experience with reservation systems like Amadeus, Sabre, or Opera. Technical proficiency with booking platforms strengthens your case for specialty occupation classification under immigration law.
Consider related visa-friendly roles
Guest services coordinator, travel consultant, or hospitality operations analyst often have higher H-1B approval rates than basic reservation agent positions due to increased complexity requirements.
Focus on degree-required positions
Look for postings explicitly requiring hospitality management, tourism, or business degrees. Generic customer service roles without degree requirements won't qualify for H-1B specialty occupation status.
Research employer visa history
Check DOL disclosure data to identify companies that previously filed LCAs for reservation agents or similar hospitality roles. Past sponsorship indicates future willingness to sponsor.
Build multilingual skills advantage
Fluency in multiple languages, especially for international destinations, can differentiate your application and justify higher wage levels that improve H-1B lottery selection odds under new rules.
Frequently Asked Questions
Do reservation agents qualify for H-1B visas?
Reservation agents can qualify for H-1B visas if the position requires a bachelor's degree in hospitality management, tourism, business, or related field. The role must demonstrate specialty occupation complexity beyond basic customer service, such as corporate travel coordination or specialized booking system management.
How to find Reservation Agent jobs with visa sponsorship?
To find Reservation Agent jobs with visa sponsorship, use Migrate Mate, which specializes in connecting international candidates with sponsoring employers. Focus on hotels, airlines, cruise lines, and travel agencies that frequently hire reservation agents on H-1B, TN visa, or other work visas. These companies often need multilingual staff and regularly sponsor international talent for customer service roles.
What degree do I need for reservation agent H-1B sponsorship?
Most successful H-1B petitions for reservation agents require degrees in hospitality management, tourism administration, business administration, or related fields. The degree field should directly relate to the specialized knowledge needed for complex reservation management, travel planning, or hospitality operations.
Which employers sponsor reservation agents for work visas?
Major hotel chains like Marriott and Hilton, large travel agencies, corporate travel management companies, and international airlines are most likely to sponsor H-1B visas for reservation agents. These employers typically have established immigration processes and can justify degree-level position requirements.
What's the H-1B approval rate for reservation agent positions?
H-1B approval rates for reservation agents vary significantly based on job complexity and employer documentation. Basic customer service roles have lower approval rates, while specialized positions involving corporate accounts, complex itinerary planning, or system administration see higher success rates when properly documented.
Can I get sponsored as a reservation agent without hospitality experience?
Yes, but you'll need to demonstrate relevant transferable skills like customer service, attention to detail, and system proficiency. Employers may sponsor candidates with business, communications, or related degrees if they can show the role requires specialized knowledge beyond basic reservation taking.
What is the prevailing wage requirement for sponsored Reservation Agent jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.