Resolution Specialist Jobs in USA with Visa Sponsorship
Resolution Specialist roles in customer dispute management, claims processing, and account recovery qualify for H-1B visa sponsorship when the position requires a relevant bachelor's degree. Employers in banking, insurance, and healthcare regularly file LCAs for these roles, and the E-3 visa offers Australian nationals a cap-free alternative with no lottery.
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Get Access To All JobsINTRODUCTION
NTT DATA, Inc. is currently seeking a Remote – Provider Research & Resolution Specialist with 2+ years of experience in medical claims, provider credentialing, or medical billing/coding. This role supports a leading U.S. health plan.
LOCATION: Fully Remote
PAY RATE: $16.75/hour
KEY RESPONSIBILITIES
- Analyze and process provider-related transactions in accordance with plan guidelines
- Research and resolve pended claims by identifying missing or incorrect information
- Apply critical thinking and problem-solving to ensure accurate claims processing
- Maintain compliance with PHI and HIPAA standards
- Follow established policies and procedures while identifying improvement opportunities
- Handle non-routine, research-based tasks requiring independent judgment
REQUIRED QUALIFICATIONS
- 2+ years of experience in medical claims, provider credentialing, or medical billing/coding
- 2+ years of experience in a role requiring analysis, critical thinking, independent research, with the ability to investigate issues and resolve discrepancies in complex information (Strong attention to detail and accuracy)
- 3+ years of computer experience, including Microsoft Office (Outlook, Excel, Word)
PREFERRED EXPERIENCE
- Experience with provider data management or credentialing
- Facets experience is a plus
- Typing speed of 40+ WPM
Education
- High School Diploma or equivalent
NTT DATA provides a reasonable range of compensation for specific roles. The hourly rate for this remote role is $16.75/hourly. This rate reflects the target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.
This position may also be eligible for incentive compensation based on individual and/or company performance.
This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401K program, and additional voluntary or legally required benefits.
ABOUT NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
INTRODUCTION
NTT DATA, Inc. is currently seeking a Remote – Provider Research & Resolution Specialist with 2+ years of experience in medical claims, provider credentialing, or medical billing/coding. This role supports a leading U.S. health plan.
LOCATION: Fully Remote
PAY RATE: $16.75/hour
KEY RESPONSIBILITIES
- Analyze and process provider-related transactions in accordance with plan guidelines
- Research and resolve pended claims by identifying missing or incorrect information
- Apply critical thinking and problem-solving to ensure accurate claims processing
- Maintain compliance with PHI and HIPAA standards
- Follow established policies and procedures while identifying improvement opportunities
- Handle non-routine, research-based tasks requiring independent judgment
REQUIRED QUALIFICATIONS
- 2+ years of experience in medical claims, provider credentialing, or medical billing/coding
- 2+ years of experience in a role requiring analysis, critical thinking, independent research, with the ability to investigate issues and resolve discrepancies in complex information (Strong attention to detail and accuracy)
- 3+ years of computer experience, including Microsoft Office (Outlook, Excel, Word)
PREFERRED EXPERIENCE
- Experience with provider data management or credentialing
- Facets experience is a plus
- Typing speed of 40+ WPM
Education
- High School Diploma or equivalent
NTT DATA provides a reasonable range of compensation for specific roles. The hourly rate for this remote role is $16.75/hourly. This rate reflects the target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.
This position may also be eligible for incentive compensation based on individual and/or company performance.
This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401K program, and additional voluntary or legally required benefits.
ABOUT NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
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Get Access To All JobsTips for Finding Visa Sponsorship as a Resolution Specialist
Frame your degree as directly relevant
H-1B eligibility hinges on a specialty occupation tie between your degree field and the role. A degree in business administration, finance, or communications directly supports Resolution Specialist duties and strengthens the employer's LCA position with USCIS.
Target industries with LCA filing histories
Banking, health insurance, and consumer finance employers file LCAs for Resolution Specialist roles far more consistently than retail or hospitality. Narrowing your search to these sectors puts you in front of employers already familiar with the sponsorship workflow.
Use Migrate Mate to find verified sponsors
Search Migrate Mate's database of employers with confirmed LCA filing history for Resolution Specialist and related titles. This filters out companies that post open roles but have never actually sponsored a work visa, saving you weeks of dead-end applications.
Verify prevailing wage tier before negotiating
Your offered salary must meet the DOL prevailing wage for your specific metro area. Run the OFLC Wage Search for your job title and location before the offer stage so you can flag any gap before the LCA is filed, not after.
Ask about cap-exempt filing during interviews
Some Resolution Specialist roles at nonprofit hospitals or university-affiliated financial aid offices fall under cap-exempt H-1B petitions, bypassing the annual selection process entirely. Confirm the employer's tax status early so you understand your actual filing timeline.
Get your credentials evaluated before the offer
If you completed your degree outside the U.S., have a credential evaluation completed by a NACES-member organization before the employer files. Gaps in equivalency documentation are a common source of requests for evidence from USCIS on Resolution Specialist petitions.
Frequently Asked Questions
Does a Resolution Specialist role qualify as a specialty occupation for H-1B purposes?
It depends on how the employer defines the position. If the job description requires a bachelor's degree in a specific field such as business, finance, or communications, USCIS will typically recognize it as a specialty occupation. Roles framed as general customer service without a degree requirement don't qualify, so the job posting language matters significantly.
Which visa types are realistic for Resolution Specialist sponsorship candidates?
H-1B is the most common path, subject to an annual cap and selection process. Australian nationals can apply for the E-3 visa, which has a separate annual allocation that has never been fully used and requires no lottery. TN visa status is not available for Resolution Specialist roles because the occupation doesn't appear on the USMCA profession list.
What degree field do I need for a sponsored Resolution Specialist position?
Business administration, finance, economics, communications, and psychology are all degree fields that employers have used to support H-1B petitions for Resolution Specialist roles. The key is that the employer's petition must demonstrate a direct relationship between your specific degree field and the duties of the position, not just any bachelor's degree.
How do I find employers who actively sponsor Resolution Specialist roles?
Migrate Mate lists employers with verified sponsorship histories for Resolution Specialist and comparable titles, so you can focus on companies that have actually filed for these roles rather than those that say they're 'open to sponsorship.' This distinction saves significant time during your job search.
Can my employer include a probationary period before filing my H-1B petition?
USCIS requires that the sponsored employment begin on the petition's requested start date, so employers can't legally delay filing until after a probationary period ends. Some employers misunderstand this. If a company offers to sponsor you but wants to wait six months to file, clarify that the petition needs to be filed for your actual start date, not a future review milestone.
What is the prevailing wage requirement for sponsored Resolution Specialist jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.