Customer Success Jobs in USA with Visa Sponsorship
There are 34,706+ customer success positions currently offering visa sponsorship in the United States. The most common visa types for these roles include H-1B, Green Card, TN. Top hiring companies include JPMorganChase, Northwestern Mutual, & USI Insurance Services, among others. Salaries for sponsored positions range from $120K – $170K.
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Get Access To All JobsCOMPENSATION
- For this U.S. based position, the expected compensation range is $174,000 - $213,600 per year, which includes base pay and short-term incentive.
The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits), flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.
You must submit an online application to be considered for the position. The Company will accept applications on an ongoing basis until the position is filled.
SUMMARY
The Customer Success Manager (CSM) will independently work with the existing install base to expand Schneider Electric Ecocare add-ons through direct customer engagement at all levels. This role will involve aligning Schneider Electric and AVEVA solutions to optimize client profitability by mitigating risk, creating a safe and secure facility, optimizing production quality and throughput, and minimizing maintenance costs. The goal is to increase client Return on Assets, Return on Equity, and Total Overall Personnel Effectiveness.
What will you do?
- Manage Customer Quality Management lifecycle and Project, Service and Sales audits and reviews with high profile customers.
- Engage directly with customers at various levels to promote Schneider Electric Ecocare program and related service add-ons.
- Identify and understand client needs and service quality management to align Schneider Electric and AVEVA solutions accordingly.
- Optimize client profitability by mitigating risks and creating safe and secure facilities with a key focus on upselling Schneider Electric Managed Security and advanced consulting services.
- Enhance production quality and throughput through promoting and coordinating engagement with advanced software solutions for APC, OTS, and ROMS software suites.
- Minimize client maintenance costs to improve Return on Assets and Return on Equity through optimizing advantage material upgrades and system expansions through leveraging flex service funds to perform FEED studies for DCS & PLC migrations and replacement assessments and proposals.
- Increase Total Overall Personnel Effectiveness by implementing AVEVA digital industrial solutions.
- Establish effective business cases based on technical experience and empathy to customer business challenges.
- Create effective Cost Benefit Analysis with clear Rate of Return on Investment.
- Responsible for total client engagement with attainable sales of $6 million annually.
- Experience in Design, Engineering, Configuration, Commissioning, Startup, Plant Operations, and Maintenance is ideal.
- Experience on multiple control platforms for PLC, DCS, SIS, F&G, BMS, SCADA, HMI, Historian including Pi.
Travel: Travel will be 50% and willing to enter industrial process facilities.
This is a full-time position based on direct customer engagement and solution optimization. The Customer Success Manager will report to the Industrial Performance Director of Operations Services Sales and work closely with the sales and technical teams to ensure client satisfaction and success.
QUALIFICATIONS
What qualifications will make you successful for this role?
- Bachelor's degree preferred or 15 years of proven progressive track record.
- Proven experience in customer success management or a similar role.
- Strong understanding of Schneider Electric and AVEVA solutions.
- Excellent communication and interpersonal skills.
- Ability to work independently and manage multiple client engagements.
- Problem-solving skills with a focus on client profitability and operational efficiency.
Let us learn about you! Apply today.
ABOUT OUR COMPANY
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric – apply today!
€36 billion global revenue
+13% organic growth
150,000+ employees in 100+ countries
1 on the Global 100 World’s most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
How to Get Visa Sponsorship in Customer Success
Target enterprise SaaS companies with dedicated CS teams
Companies with established customer success organizations - Salesforce, Gainsight, HubSpot, Snowflake, Databricks - are more likely to sponsor because they understand CS as a strategic revenue function, not a cost center. Enterprise-tier CSM roles carry higher salaries and involve complex account management that clearly qualifies as a specialty occupation. Look for companies where customer success reports to a VP or C-suite executive.
Quantify retention and expansion metrics on your resume
Customer success is measured by numbers - net revenue retention, churn reduction, expansion ARR, NPS improvements, and time-to-value. Present concrete metrics from previous roles, such as portfolio size, retention rates, and revenue expansion percentages. Employers evaluating sponsorship costs want to see clear ROI potential from your track record.
Get certified in customer success platforms
Certifications in tools like Gainsight, Totango, ChurnZero, or Salesforce demonstrate specialized knowledge that supports the H-1B specialty occupation argument. The Gainsight Level 1-3 certifications and Salesforce Certified Administrator credential are particularly recognized in the industry. These certifications also signal to employers that you can be productive quickly without extensive tool training.
Position your technical background as a differentiator
CSMs who can read API documentation, understand data integrations, and speak credibly with engineering teams are in high demand at technical SaaS companies. If you have a degree in computer science, engineering, or data analytics, emphasize how this technical foundation makes you effective in customer success. Technical CSM roles command higher salaries and have stronger H-1B eligibility arguments.
Time applications to coincide with company growth phases
Companies that recently raised Series B or later funding rounds are scaling their customer success teams to support growing customer bases. These high-growth phases create urgent hiring needs where employers are more willing to invest in sponsorship. Track funding announcements on Crunchbase and target companies 2-4 months after a major funding round.
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Get Access To All JobsFrequently Asked Questions
Do SaaS companies sponsor H-1B visas for customer success managers?
Yes, many SaaS and technology companies sponsor H-1B visas for customer success managers, particularly when the role requires a bachelor's degree in business, technology, or a related field. Customer success is a strategic function in SaaS companies because it directly impacts revenue retention and expansion. Companies like Salesforce, HubSpot, Gainsight, and ServiceNow have established customer success teams that include sponsored employees.
What makes customer success roles qualify as H-1B specialty occupations?
Customer success manager roles at technology companies typically require a bachelor's degree, deep understanding of complex software products, and skills in data analysis, project management, and strategic account planning. USCIS evaluates whether the role genuinely requires specialized knowledge. CSM positions at enterprise SaaS companies that involve technical onboarding, product adoption analytics, and executive business reviews tend to meet this standard.
Is customer success considered a STEM role for OPT purposes?
Customer success roles themselves are not STEM-designated, so the 24-month STEM OPT extension typically does not apply. However, if your degree is in a STEM field (computer science, data analytics, information systems) and your customer success role directly relates to that degree, you may be able to make a case for STEM OPT eligibility. Consult your university's international student office for guidance on your specific situation.
What is the typical career progression for sponsored customer success professionals?
Customer success managers often advance to senior CSM, team lead, director of customer success, or VP of customer experience. Some transition into product management, solutions engineering, or revenue operations. Each promotion can support continued H-1B status as long as the new role also qualifies as a specialty occupation, though a significant role change may require filing an amended petition.
What is the prevailing wage requirement for sponsored Customer Success jobs?
When a U.S. employer sponsors a foreign worker for a work visa, they are legally required to pay at least the "prevailing wage" — the average wage paid to workers in the same occupation, in the same geographic area, with similar experience. This is set by the Department of Labor to prevent employers from hiring foreign workers at below-market rates. The prevailing wage varies significantly by role, location, and experience level — for example, a customer success in California will have a different prevailing wage than the same role in a smaller state. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search.
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