Customer Success Analyst Jobs in USA with Visa Sponsorship
Customer Success Analyst roles are among the more sponsorship-accessible positions in the U.S., employers routinely file H-1B visa and E-3 visa petitions for analysts with degrees in business, information systems, or a related field. Most roles qualify as specialty occupations when tied to data analysis or technical account management. For detailed occupation requirements, see the O*NET profile.
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Director of Recruitment, Enrollment, and Student Success
Position Type
Professional Staff
Employment Status
Full Time
Months
12
Campus
Portland, ME
Description
Be a part of our mission of preparing dentists that are committed to serving the underserved communities in northern New England and beyond. The University of New England College of Dental Medicine (UNE CDM) is seeking a Director of Recruitment, Enrollment, and Student Success to join our team.
The Director of Recruitment, Enrollment, and Student Success is responsible for overseeing all aspects of attracting, enrolling, and supporting students throughout their academic journey. The Director works collaboratively with the college's leadership including Assistant/Associate Deans, Department Chairs, and Assistant/Associate Directors as well as University colleagues.
Responsibilities include developing key relationships and liaising with a variety of institutional student support service areas and other internal and external stakeholders to collaboratively support program development and implement strategic initiatives.
Benefits Overview
Multiple health and dental plan options, plus vision coverage.
Up to 8% retirement plan match.
Generous leave time, including vacation, sick, and personal time, and 12+ holidays per year.
Educational benefits:
+ UNE tuition waiver for employees, spouses, and domestic partners.
+ UNE tuition waiver for dependents of employees with 1 year of full-time service.
- 50% tuition reduction if less than 1 year of full-time service.
For more information about our outstanding benefits, please visit: UNE Benefits Overview.
Responsibilities
Reporting to the Associate Dean of Student Affairs and Alumni Relations, the Director develops and implements comprehensive enrollment, recruitment, and student success plans and supports the academic mission of the CDM as follows:
Recruitment and Enrollment
Manages the admissions process for predoctoral and Advanced Standing Track candidates and serves as the liaison with the Office Graduate Admissions.
Oversees the development of enrollment pipeline programs to attract and expand the pool of qualified dental applicants.
* Manages recruitment initiatives to yield competitive, diverse candidates, in line with the College's mission.
Student Success and Retention
Implements strategies to support student retention, academic progress, and overall well-being.
Leads the Student Success Team initiative, which involves implementing early intervention strategies.
* Manages the academic advising framework and serves as the liaison with the University Student Academic Success Center.
Administrative
Serves on the CDM Leadership Council and other committees as assigned.
Travels to attend seminars, conferences, admissions and recruiting events, in-service training and professional staff or committee meetings as required. Estimated travel is 10-15% of the year.
Assists in orienting new faculty and professional staff to the college's student success initiatives and admissions processes.
Supports preparations for accreditation site visits and assists with tracking compliance with accreditation standards on an ongoing basis.
Networks with other professional staff, admissions directors, dental schools, and organizations to share and gain knowledge that would help improve the program.
Maintains regular attendance, reliability, and availability to students.
* Supervises the CDM Recruitment and Enrollment Coordinator.
Strategic
Monitors and evaluates programmatic and operational effectiveness of the student recruitment, enrollment, and success initiatives and works collaboratively with college administration and university departments to effect changes required for improvement.
Supports development of strategic pre-dental program relationships to enhance the quality of applications from institutions in northern New England.
Engages in a process of continuous quality improvement and data analyses that provide guidance for short and long-term programmatic goals that result in the achievement of measurable outcomes.
Participates in special projects and other activities as assigned.
Qualifications
Master's degree in a related discipline, such as education, psychology, administration, etc. Relevant experience in an academic administrative setting preferred, and/or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
10+ years of experience in higher education working with graduate and/or professional students.
Prior experience in a leadership role.
Strong, comprehensive understanding of academic administration in graduate and/or professional education.
Experience and knowledge of academic and student affairs workflows, including student recruitment, admissions, and support.
Ability to effectively represent the school and build relationships with both internal and external stakeholders.
Exceptional oral, written, and interpersonal communication skills to deal effectively with a wide range of individuals and groups within the University community and outside the University.
Experience advising students on complex and confidential matters.
Strong critical thinking skills and the ability to manage multiple projects and priorities.
Demonstrated experience working in and fostering a diverse faculty, staff, and student environment.
Demonstrated commitment to contributing to and advocating for a humanistic learning environment.
Familiarity with the unique needs of non-traditional adult learners and professional students.
Proven program planning, organizational, administrative, and supervisory skills.
Proficiency in Microsoft Word, Excel, PowerPoint, Brightspace (or similar LMS), and Google Suite.
Willingness and ability to travel as necessary, including significant periods during recruitment season; valid driver's license required.
* Ability to work evenings and weekends as needed.
EEO Statement Summary
Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran. Prohibited bias factors should not motivate decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers or participants in and/or users of institutional programs, services, and activities.
COVID Vaccination Statement (PLEASE NOTE)
Posting Number
2022PS1000P
Close Date
Open Until Filled
To apply, visit https://une.peopleadmin.com/postings/26901
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Get Access To All JobsTips for Finding Visa Sponsorship as a Customer Success Analyst
Lead with your analytical tools
Employers sponsoring Customer Success Analysts expect proficiency in tools like Salesforce, SQL, or Tableau. Highlighting specific platforms on your resume signals technical depth, which strengthens the specialty occupation argument USCIS requires for H-1B approval.
Target companies with existing H-1B filings
Companies that have sponsored Customer Success or account management roles before are far more likely to do it again. Check Department of Labor LCA disclosure data to identify employers with a track record of sponsoring analysts in this function.
Connect your degree field to the role explicitly
USCIS scrutinizes whether your degree aligns with the specific job. A business analytics or information systems degree maps cleanly to this title. Make sure your resume reflects that connection clearly, not just your job duties.
Engage SaaS and enterprise software companies first
Technology companies with complex products, particularly SaaS businesses, sponsor Customer Success Analysts at higher rates. Their roles carry stronger specialty occupation arguments because the work requires domain-specific technical and analytical knowledge.
Raise sponsorship before the offer stage
Waiting until you have an offer to mention visa needs creates friction and sometimes loses the role. Mentioning sponsorship requirements early in conversations with recruiters filters for willing employers and avoids wasting time on companies that cannot help.
Browse sponsorship-open roles on Migrate Mate
Most general job boards do not filter by visa sponsorship availability. Migrate Mate lists Customer Success Analyst roles where employers have confirmed openness to sponsoring international candidates, saving you significant time in your search.
Frequently Asked Questions
Does a Customer Success Analyst role qualify for H-1B sponsorship?
Yes, in most cases, but the job description needs to demonstrate that a specific bachelor's degree is required, not just preferred. Roles that involve data analysis, CRM systems, or technical onboarding tend to clear this bar more easily than generalist account coordination positions. USCIS has approved thousands of petitions under this title.
What degree do I need to get sponsored as a Customer Success Analyst?
A bachelor's degree in business administration, information systems, computer science, marketing analytics, or a closely related field is the most common pathway. The key is that your degree field must logically connect to the technical and analytical duties in the specific role description, a general arts degree is unlikely to satisfy USCIS without substantial relevant experience.
How do I find Customer Success Analyst jobs that offer visa sponsorship?
Most job boards mix sponsored and non-sponsored listings without any filter, making it hard to tell which employers are actually open to international candidates. Migrate Mate focuses specifically on roles where sponsorship is available, so you can search Customer Success Analyst positions without sifting through companies that will reject you at the offer stage.
Are Australian citizens eligible for the E-3 visa in a Customer Success Analyst role?
Yes, and it's often a faster and more reliable path than the H-1B visa. The E-3 visa has no lottery, no annual cap pressures in practice, and renews indefinitely in two-year increments. The same specialty occupation standard applies, your degree needs to align with the role, but approvals for analyst-level positions are generally straightforward for qualified candidates.
Does prior work experience substitute for a degree in Customer Success Analyst sponsorship cases?
It can. USCIS allows three years of specialized work experience to substitute for one year of bachelor's-level education. If you have no degree, you'd typically need around 12 years of relevant experience, a high bar. A two-year associate's degree paired with six years of directly relevant experience is a more realistic pathway and has been approved in similar roles.
What is the prevailing wage requirement for sponsored Customer Success Analyst jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.