Customer Success Analyst Jobs in USA with Visa Sponsorship
Customer Success Analyst roles are among the more sponsorship-accessible positions in the U.S., employers routinely file H-1B and E-3 petitions for analysts with degrees in business, information systems, or a related field. Most roles qualify as specialty occupations when tied to data analysis or technical account management. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsWhat we want to accomplish and why we need you
Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations. Suki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year 1. Suki also offers its proprietary AI and speech platform, Suki Platform, to partners who want to create best-in-class ambient and voice experiences for their solutions. Clinicians that use Suki already spend over 70% less time on administrative tasks, and we’re striving to do even better. Come and join us! We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctors. We’re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We’re confident enough to move fast and talented enough not to break things. Check out this short video to learn more about our mission and our culture.
About The Role
We are looking for a data-savvy Storyteller to join our Analytics team. While our Engineering team builds the pipelines, you will be the bridge between the data and the customer. In this role, you won't just report numbers; you will explain what they mean. You will dig into complex EMR datasets from our Strategic Accounts, identify trends in usage and adoption, and craft compelling narratives that prove the ROI of Suki. You will empower our Customer Success Managers with the insights they need to drive retention and expansion.
Key Responsibilities
Data Storytelling & Client Insights:
- Analyze usage patterns, adoption trends, and user behavior to identify "At-Risk" accounts before they churn.
- Design and build high-impact Quarterly Business Review (QBR) decks that clearly demonstrate value (ROI) to Executives.
- Translate complex data into simple, actionable insights for non-technical stakeholders.
Strategic Analysis:
- Act as the "Data Detective" for our complex strategic accounts, investigating anomalies in usage or drop-offs in engagement.
- EMR Workflow Analysis: Investigate how Suki interacts with different EMR environments (Epic, Cerner, etc.) to identify friction points or opportunities for deeper integration.
- Partner with Customer Success Managers to define success metrics for new pilots and track progress against them.
- Develop and maintain the "ROI Calculator" methodology, ensuring our value assumptions (like burnout costs or documentation speed) remain defensible and grounded in data.
Dashboarding & Enablement:
- Build and maintain intuitive dashboards in Tableau that allow CSMs to self-serve answers to common client questions.
- Collaborate with the Data Engineering team to define requirements for new data tables or metrics needed for business analysis.
Qualifications
- Experience: 1-2 years as a Business Analyst, Data Analyst, or Strategy Consultant, with a healthcare analytics background
- Storytelling: Exceptional ability to visualize data. You know the difference between a "chart" and an "insight." Expert proficiency in Google Slides is required.
- Tooling: Strong proficiency in SQL (you can query the data yourself) and Tableau (you can build the dashboard).
- Healthcare Analytics: Experience working with healthcare data (EHRs, Claims) or usage-based SaaS metrics.
- Analytical Mindset: You are curious. When you see a number drop, you don't just report it—you dig in to find out why.
- Communication: Comfortable presenting findings to internal leadership and occasionally joining external client calls to explain methodologies.
Why This Role Matters
Suki is poised for exponential growth, and our Analytics function is evolving from a reactive reporting team to a proactive intelligence engine. You will play a pivotal role in this transformation. By moving us beyond simple CSV exports and into deep, strategic analysis, you will help us predict churn before it happens and identify expansion opportunities we would have otherwise missed. You are building the analytical brain that will guide our Customer Success strategy as we scale.
Tell Me More About Suki
- On a roll: Named by Fast Company as one of the most innovative companies, named Google’s Partner of the Year for AI/ML, named by Forbes as one of the top 50 companies in AI.
- Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems.
- Great investors: We’re backed by Venrock, First Round Capital, Flare Capital, March Capital, Hedosophia and others. With our $165M raised so far, we have the resources to scale.
- Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it.
- Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties. Check out what one of our users says about how Suki has helped his practice.
- Impact: You’ll make an impact from day one. You’ll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better.
Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way and we look forward to growing our team with these shared values.
In compliance with the State of California Pay Transparency Law, the base salary range for this role is between $100,000 - $120,000 in CA. This range is not inclusive of any discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.
What we want to accomplish and why we need you
Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations. Suki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year 1. Suki also offers its proprietary AI and speech platform, Suki Platform, to partners who want to create best-in-class ambient and voice experiences for their solutions. Clinicians that use Suki already spend over 70% less time on administrative tasks, and we’re striving to do even better. Come and join us! We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctors. We’re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We’re confident enough to move fast and talented enough not to break things. Check out this short video to learn more about our mission and our culture.
About The Role
We are looking for a data-savvy Storyteller to join our Analytics team. While our Engineering team builds the pipelines, you will be the bridge between the data and the customer. In this role, you won't just report numbers; you will explain what they mean. You will dig into complex EMR datasets from our Strategic Accounts, identify trends in usage and adoption, and craft compelling narratives that prove the ROI of Suki. You will empower our Customer Success Managers with the insights they need to drive retention and expansion.
Key Responsibilities
Data Storytelling & Client Insights:
- Analyze usage patterns, adoption trends, and user behavior to identify "At-Risk" accounts before they churn.
- Design and build high-impact Quarterly Business Review (QBR) decks that clearly demonstrate value (ROI) to Executives.
- Translate complex data into simple, actionable insights for non-technical stakeholders.
Strategic Analysis:
- Act as the "Data Detective" for our complex strategic accounts, investigating anomalies in usage or drop-offs in engagement.
- EMR Workflow Analysis: Investigate how Suki interacts with different EMR environments (Epic, Cerner, etc.) to identify friction points or opportunities for deeper integration.
- Partner with Customer Success Managers to define success metrics for new pilots and track progress against them.
- Develop and maintain the "ROI Calculator" methodology, ensuring our value assumptions (like burnout costs or documentation speed) remain defensible and grounded in data.
Dashboarding & Enablement:
- Build and maintain intuitive dashboards in Tableau that allow CSMs to self-serve answers to common client questions.
- Collaborate with the Data Engineering team to define requirements for new data tables or metrics needed for business analysis.
Qualifications
- Experience: 1-2 years as a Business Analyst, Data Analyst, or Strategy Consultant, with a healthcare analytics background
- Storytelling: Exceptional ability to visualize data. You know the difference between a "chart" and an "insight." Expert proficiency in Google Slides is required.
- Tooling: Strong proficiency in SQL (you can query the data yourself) and Tableau (you can build the dashboard).
- Healthcare Analytics: Experience working with healthcare data (EHRs, Claims) or usage-based SaaS metrics.
- Analytical Mindset: You are curious. When you see a number drop, you don't just report it—you dig in to find out why.
- Communication: Comfortable presenting findings to internal leadership and occasionally joining external client calls to explain methodologies.
Why This Role Matters
Suki is poised for exponential growth, and our Analytics function is evolving from a reactive reporting team to a proactive intelligence engine. You will play a pivotal role in this transformation. By moving us beyond simple CSV exports and into deep, strategic analysis, you will help us predict churn before it happens and identify expansion opportunities we would have otherwise missed. You are building the analytical brain that will guide our Customer Success strategy as we scale.
Tell Me More About Suki
- On a roll: Named by Fast Company as one of the most innovative companies, named Google’s Partner of the Year for AI/ML, named by Forbes as one of the top 50 companies in AI.
- Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems.
- Great investors: We’re backed by Venrock, First Round Capital, Flare Capital, March Capital, Hedosophia and others. With our $165M raised so far, we have the resources to scale.
- Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it.
- Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties. Check out what one of our users says about how Suki has helped his practice.
- Impact: You’ll make an impact from day one. You’ll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better.
Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way and we look forward to growing our team with these shared values.
In compliance with the State of California Pay Transparency Law, the base salary range for this role is between $100,000 - $120,000 in CA. This range is not inclusive of any discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.
How to Get Visa Sponsorship as a Customer Success Analyst
Lead with your analytical tools
Employers sponsoring Customer Success Analysts expect proficiency in tools like Salesforce, SQL, or Tableau. Highlighting specific platforms on your resume signals technical depth, which strengthens the specialty occupation argument USCIS requires for H-1B approval.
Target companies with existing H-1B filings
Companies that have sponsored Customer Success or account management roles before are far more likely to do it again. Check Department of Labor LCA disclosure data to identify employers with a track record of sponsoring analysts in this function.
Connect your degree field to the role explicitly
USCIS scrutinizes whether your degree aligns with the specific job. A business analytics or information systems degree maps cleanly to this title. Make sure your resume reflects that connection clearly, not just your job duties.
Engage SaaS and enterprise software companies first
Technology companies with complex products, particularly SaaS businesses, sponsor Customer Success Analysts at higher rates. Their roles carry stronger specialty occupation arguments because the work requires domain-specific technical and analytical knowledge.
Raise sponsorship before the offer stage
Waiting until you have an offer to mention visa needs creates friction and sometimes loses the role. Mentioning sponsorship requirements early in conversations with recruiters filters for willing employers and avoids wasting time on companies that cannot help.
Browse sponsorship-open roles on Migrate Mate
Most general job boards do not filter by visa sponsorship availability. Migrate Mate lists Customer Success Analyst roles where employers have confirmed openness to sponsoring international candidates, saving you significant time in your search.
Customer Success Analyst jobs are hiring across the US. Find yours.
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Get Access To All JobsFrequently Asked Questions
Does a Customer Success Analyst role qualify for H-1B sponsorship?
Yes, in most cases, but the job description needs to demonstrate that a specific bachelor's degree is required, not just preferred. Roles that involve data analysis, CRM systems, or technical onboarding tend to clear this bar more easily than generalist account coordination positions. USCIS has approved thousands of petitions under this title.
What degree do I need to get sponsored as a Customer Success Analyst?
A bachelor's degree in business administration, information systems, computer science, marketing analytics, or a closely related field is the most common pathway. The key is that your degree field must logically connect to the technical and analytical duties in the specific role description, a general arts degree is unlikely to satisfy USCIS without substantial relevant experience.
How do I find Customer Success Analyst jobs that offer visa sponsorship?
Most job boards mix sponsored and non-sponsored listings without any filter, making it hard to tell which employers are actually open to international candidates. Migrate Mate focuses specifically on roles where sponsorship is available, so you can search Customer Success Analyst positions without sifting through companies that will reject you at the offer stage.
Are Australian citizens eligible for the E-3 visa in a Customer Success Analyst role?
Yes, and it's often a faster and more reliable path than the H-1B. The E-3 has no lottery, no annual cap pressures in practice, and renews indefinitely in two-year increments. The same specialty occupation standard applies, your degree needs to align with the role, but approvals for analyst-level positions are generally straightforward for qualified candidates.
Does prior work experience substitute for a degree in Customer Success Analyst sponsorship cases?
It can. USCIS allows three years of specialized work experience to substitute for one year of bachelor's-level education. If you have no degree, you'd typically need around 12 years of relevant experience, a high bar. A two-year associate's degree paired with six years of directly relevant experience is a more realistic pathway and has been approved in similar roles.
What is the prevailing wage requirement for sponsored Customer Success Analyst jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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