Customer Success Analyst Jobs in USA with Visa Sponsorship
Customer Success Analyst roles are among the more sponsorship-accessible positions in the U.S., employers routinely file H-1B visa and E-3 visa petitions for analysts with degrees in business, information systems, or a related field. Most roles qualify as specialty occupations when tied to data analysis or technical account management. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsWe are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.
About Landmark
Landmark, a Halliburton business line, provides the industry’s most comprehensive suite of digital solutions for exploration, drilling, and production optimization. Its software and data platforms empower customers to model subsurface assets, manage drilling risk, and accelerate decision-making through cloud, AI, and advanced analytics.
About the Role
The Technical Support Analyst drives customer adoption, measurable value realization, retention and growth across a portfolio of customers. The CSM is the primary post-sale relationship owner and trusted advisor, coordinating the customer journey from onboarding through adoption, value realization, renewal readiness and expansion. The role orchestrates Sales, Technical Sales, Services, Support, Product and Engineering to provide clear ownership, consistent handoffs and proactive customer engagement.
Key Responsibilities
- Own post-sale customer relationships and develop success plans aligned with customer business objectives.
- Coordinate seamless transitions across onboarding, adoption, and ongoing operations.
- Monitor product usage and adoption, address barriers, and demonstrate measurable customer outcomes.
- Lead customer business reviews, engage key stakeholders, and track agreed actions.
- Assess account health, proactively manage risks, and coordinate cross-functional escalations and recovery plans.
- Partner with Sales on renewal readiness and retention and identify qualified expansion opportunities while Sales retains commercial ownership.
- Tailor engagement to customer needs and account segments.
Qualifications
Required
- Undergraduate degree.
- Minimum of 10 years of relevant professional experience.
- Experience in Customer Success, account management, consulting, professional services, technical account management or a comparable customer-facing role.
- Experience managing complex enterprise customer relationships and communicating with operational, technical and executive stakeholders.
- Demonstrated ability to influence and coordinate cross-functional teams without direct authority.
- Strong written and verbal communication, presentation, analytical, organizational and problem-solving skills.
- Ability to manage multiple accounts, priorities, risks and action plans in a global, matrixed environment.
Preferred
- Experience with enterprise software, digital transformation, cloud or industrial technology solutions.
- Knowledge of energy industry workflows, including upstream, subsurface, drilling, wells, production or data-management environments.
- Experience with customer health, adoption, value realization, renewal readiness and executive governance frameworks.
- Familiarity with CRM, product telemetry, analytics and reporting tools such as Salesforce and Power BI.
Candidates who possess qualifications exceeding the minimum job requirements may be considered for higher-level positions based on experience, additional qualifications, demonstrated capabilities, and current business needs. Depending on education, experience, and skill level, candidates may be eligible for roles ranging from Customer Success Analyst IV to Customer Success Analyst V or Customer Success Manager.
World Class Benefits
At Halliburton, we’re committed to supporting you and your family with a comprehensive and affordable benefits package that covers your physical, emotional, financial, and parental needs — now and in the future. When you join our team, you’ll gain access to a wide range of programs designed to help you thrive at work and at home.
Click here to review a summary of the benefits available once you join.
Core Competencies
Customer focus | Strategic relationship management | Executive communication | Business acumen | Cross-functional leadership | Data-driven decision making | Change and adoption management | Risk mitigation | Results-focused execution
Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
Location
3000 N Sam Houston Pkwy E, Houston, Texas, 77032, United States
Job Details
Requisition Number: 212594
Experience Level: Experienced Hire
Job Family: Support Services
Product Service Line: Landmark Software & Services
Full Time / Part Time: Full-time
Additional Locations for this position:
Compensation Information
Compensation is competitive and commensurate with experience.
We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.
About Landmark
Landmark, a Halliburton business line, provides the industry’s most comprehensive suite of digital solutions for exploration, drilling, and production optimization. Its software and data platforms empower customers to model subsurface assets, manage drilling risk, and accelerate decision-making through cloud, AI, and advanced analytics.
About the Role
The Technical Support Analyst drives customer adoption, measurable value realization, retention and growth across a portfolio of customers. The CSM is the primary post-sale relationship owner and trusted advisor, coordinating the customer journey from onboarding through adoption, value realization, renewal readiness and expansion. The role orchestrates Sales, Technical Sales, Services, Support, Product and Engineering to provide clear ownership, consistent handoffs and proactive customer engagement.
Key Responsibilities
- Own post-sale customer relationships and develop success plans aligned with customer business objectives.
- Coordinate seamless transitions across onboarding, adoption, and ongoing operations.
- Monitor product usage and adoption, address barriers, and demonstrate measurable customer outcomes.
- Lead customer business reviews, engage key stakeholders, and track agreed actions.
- Assess account health, proactively manage risks, and coordinate cross-functional escalations and recovery plans.
- Partner with Sales on renewal readiness and retention and identify qualified expansion opportunities while Sales retains commercial ownership.
- Tailor engagement to customer needs and account segments.
Qualifications
Required
- Undergraduate degree.
- Minimum of 10 years of relevant professional experience.
- Experience in Customer Success, account management, consulting, professional services, technical account management or a comparable customer-facing role.
- Experience managing complex enterprise customer relationships and communicating with operational, technical and executive stakeholders.
- Demonstrated ability to influence and coordinate cross-functional teams without direct authority.
- Strong written and verbal communication, presentation, analytical, organizational and problem-solving skills.
- Ability to manage multiple accounts, priorities, risks and action plans in a global, matrixed environment.
Preferred
- Experience with enterprise software, digital transformation, cloud or industrial technology solutions.
- Knowledge of energy industry workflows, including upstream, subsurface, drilling, wells, production or data-management environments.
- Experience with customer health, adoption, value realization, renewal readiness and executive governance frameworks.
- Familiarity with CRM, product telemetry, analytics and reporting tools such as Salesforce and Power BI.
Candidates who possess qualifications exceeding the minimum job requirements may be considered for higher-level positions based on experience, additional qualifications, demonstrated capabilities, and current business needs. Depending on education, experience, and skill level, candidates may be eligible for roles ranging from Customer Success Analyst IV to Customer Success Analyst V or Customer Success Manager.
World Class Benefits
At Halliburton, we’re committed to supporting you and your family with a comprehensive and affordable benefits package that covers your physical, emotional, financial, and parental needs — now and in the future. When you join our team, you’ll gain access to a wide range of programs designed to help you thrive at work and at home.
Click here to review a summary of the benefits available once you join.
Core Competencies
Customer focus | Strategic relationship management | Executive communication | Business acumen | Cross-functional leadership | Data-driven decision making | Change and adoption management | Risk mitigation | Results-focused execution
Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
Location
3000 N Sam Houston Pkwy E, Houston, Texas, 77032, United States
Job Details
Requisition Number: 212594
Experience Level: Experienced Hire
Job Family: Support Services
Product Service Line: Landmark Software & Services
Full Time / Part Time: Full-time
Additional Locations for this position:
Compensation Information
Compensation is competitive and commensurate with experience.
See all 258+ Customer Success Analyst Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Analyst roles.
Get Access To All JobsTips for Finding Visa Sponsorship as a Customer Success Analyst
Lead with your analytical tools
Employers sponsoring Customer Success Analysts expect proficiency in tools like Salesforce, SQL, or Tableau. Highlighting specific platforms on your resume signals technical depth, which strengthens the specialty occupation argument USCIS requires for H-1B approval.
Target companies with existing H-1B filings
Companies that have sponsored Customer Success or account management roles before are far more likely to do it again. Check Department of Labor LCA disclosure data to identify employers with a track record of sponsoring analysts in this function.
Connect your degree field to the role explicitly
USCIS scrutinizes whether your degree aligns with the specific job. A business analytics or information systems degree maps cleanly to this title. Make sure your resume reflects that connection clearly, not just your job duties.
Engage SaaS and enterprise software companies first
Technology companies with complex products, particularly SaaS businesses, sponsor Customer Success Analysts at higher rates. Their roles carry stronger specialty occupation arguments because the work requires domain-specific technical and analytical knowledge.
Raise sponsorship before the offer stage
Waiting until you have an offer to mention visa needs creates friction and sometimes loses the role. Mentioning sponsorship requirements early in conversations with recruiters filters for willing employers and avoids wasting time on companies that cannot help.
Browse sponsorship-open roles on Migrate Mate
Most general job boards do not filter by visa sponsorship availability. Migrate Mate lists Customer Success Analyst roles where employers have confirmed openness to sponsoring international candidates, saving you significant time in your search.
Frequently Asked Questions
Does a Customer Success Analyst role qualify for H-1B sponsorship?
Yes, in most cases, but the job description needs to demonstrate that a specific bachelor's degree is required, not just preferred. Roles that involve data analysis, CRM systems, or technical onboarding tend to clear this bar more easily than generalist account coordination positions. USCIS has approved thousands of petitions under this title.
What degree do I need to get sponsored as a Customer Success Analyst?
A bachelor's degree in business administration, information systems, computer science, marketing analytics, or a closely related field is the most common pathway. The key is that your degree field must logically connect to the technical and analytical duties in the specific role description, a general arts degree is unlikely to satisfy USCIS without substantial relevant experience.
How do I find Customer Success Analyst jobs that offer visa sponsorship?
Most job boards mix sponsored and non-sponsored listings without any filter, making it hard to tell which employers are actually open to international candidates. Migrate Mate focuses specifically on roles where sponsorship is available, so you can search Customer Success Analyst positions without sifting through companies that will reject you at the offer stage.
Are Australian citizens eligible for the E-3 visa in a Customer Success Analyst role?
Yes, and it's often a faster and more reliable path than the H-1B visa. The E-3 visa has no lottery, no annual cap pressures in practice, and renews indefinitely in two-year increments. The same specialty occupation standard applies, your degree needs to align with the role, but approvals for analyst-level positions are generally straightforward for qualified candidates.
Does prior work experience substitute for a degree in Customer Success Analyst sponsorship cases?
It can. USCIS allows three years of specialized work experience to substitute for one year of bachelor's-level education. If you have no degree, you'd typically need around 12 years of relevant experience, a high bar. A two-year associate's degree paired with six years of directly relevant experience is a more realistic pathway and has been approved in similar roles.
What is the prevailing wage requirement for sponsored Customer Success Analyst jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.