Service Advisor Jobs in USA with Visa Sponsorship
Service Advisor roles qualify for H-1B visa sponsorship when the position requires a bachelor's degree in automotive technology, business, or a related field. Employers in dealership groups and fleet service networks file Labor Condition Applications with the DOL, certifying prevailing wages before sponsoring foreign nationals in this customer-facing technical role. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsABOUT ASBURY
Koons Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Service Advisor at Koons Buick GMC Woodbridge, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused Service Advisor who will help us redefine the car-buying experience.
ROLE AND RESPONSIBILITIES
The Service Advisor is the face of the dealership for service customers. It is the Service Advisor’s responsibility to present and sell needed products, and or, services to the customer in a professional manner while adhering to the manufacturer’s published maintenance schedule and requirements. In doing so it is expected that the Service Advisor will build rapport with the customer to promote customer satisfaction and customer retention.
- Greet customers in a timely, friendly manner and obtain pertinent vehicle information
- Actively promote and build rapport with the customer
- Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers’ specifications
- Generate and provide customer with a complete and accurate estimate of repair
- Establish and communicate completion time of repair with customer and technician
- Answer incoming service calls
- Maintain and schedule service appointments
- Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI (Customer Satisfaction Index)
- Strictly follow the manufacturer’s warranty guidelines and procedures
- Conduct business in an honest manner that maintains the manufacturer Customer Satisfaction Index (CSI) at or above Asbury's specified goal(s) in service for district, regional and national scores
- Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property
- Must be able to manage in a fast paced work environment with limited supervision
- Must have great customer service, phone and computer skills
- Previous automotive Service Advisor experience heavily preferred
- Must be a minimum of eighteen years of age
- Must have a valid driver's license
- Must be able to pass pre-employment screening (background & drug test)
COMPANY BENEFITS:
Pay and Recognition:
- Weekly pay
- From $70,000 to $100,000
- Paid holidays & paid time off
- Paid training
- Stock Awards (select management and front-line team members eligible)
Insurance / Retirement:
- Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
- Up to 12 weeks paid pregnancy leave (disability leave)
- Paid Parental Leave
- Health savings
- Flex spending accounts (tax-free)
- Short-term and Long-term disability plans
- Life Insurance (Whole Life and Term)
- 401k with company match
- Pet Insurance
Learning, Tuition Assistance and Career Development:
- Digital career path tool to assist with career development
- Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities. Additional advantages:
- Technician Student loan relief resources
- Employee assistance program
- Employee discounts on parts and service repairs
- Scholarship awards
- Opportunities to join our community service initiatives, which includes paid volunteer hours
- Employee referral program with bonus opportunities
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, citizenship, age, disability, pregnancy, sexual orientation, gender identity, military leave or veteran status, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace. We are a Drug-Free workplace. Upon hire, you will be asked to complete a Pre-Employment Drug Screen, and Criminal Background Check. Complying with a background check will not automatically disqualify a candidate from employment. We participate in E-Verify.
ABOUT ASBURY
Koons Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Service Advisor at Koons Buick GMC Woodbridge, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused Service Advisor who will help us redefine the car-buying experience.
ROLE AND RESPONSIBILITIES
The Service Advisor is the face of the dealership for service customers. It is the Service Advisor’s responsibility to present and sell needed products, and or, services to the customer in a professional manner while adhering to the manufacturer’s published maintenance schedule and requirements. In doing so it is expected that the Service Advisor will build rapport with the customer to promote customer satisfaction and customer retention.
- Greet customers in a timely, friendly manner and obtain pertinent vehicle information
- Actively promote and build rapport with the customer
- Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers’ specifications
- Generate and provide customer with a complete and accurate estimate of repair
- Establish and communicate completion time of repair with customer and technician
- Answer incoming service calls
- Maintain and schedule service appointments
- Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI (Customer Satisfaction Index)
- Strictly follow the manufacturer’s warranty guidelines and procedures
- Conduct business in an honest manner that maintains the manufacturer Customer Satisfaction Index (CSI) at or above Asbury's specified goal(s) in service for district, regional and national scores
- Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property
- Must be able to manage in a fast paced work environment with limited supervision
- Must have great customer service, phone and computer skills
- Previous automotive Service Advisor experience heavily preferred
- Must be a minimum of eighteen years of age
- Must have a valid driver's license
- Must be able to pass pre-employment screening (background & drug test)
COMPANY BENEFITS:
Pay and Recognition:
- Weekly pay
- From $70,000 to $100,000
- Paid holidays & paid time off
- Paid training
- Stock Awards (select management and front-line team members eligible)
Insurance / Retirement:
- Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
- Up to 12 weeks paid pregnancy leave (disability leave)
- Paid Parental Leave
- Health savings
- Flex spending accounts (tax-free)
- Short-term and Long-term disability plans
- Life Insurance (Whole Life and Term)
- 401k with company match
- Pet Insurance
Learning, Tuition Assistance and Career Development:
- Digital career path tool to assist with career development
- Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities. Additional advantages:
- Technician Student loan relief resources
- Employee assistance program
- Employee discounts on parts and service repairs
- Scholarship awards
- Opportunities to join our community service initiatives, which includes paid volunteer hours
- Employee referral program with bonus opportunities
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, citizenship, age, disability, pregnancy, sexual orientation, gender identity, military leave or veteran status, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace. We are a Drug-Free workplace. Upon hire, you will be asked to complete a Pre-Employment Drug Screen, and Criminal Background Check. Complying with a background check will not automatically disqualify a candidate from employment. We participate in E-Verify.
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Get Access To All JobsTips for Finding Service Advisor Jobs
Verify your degree matches the role
Service Advisor positions qualify for H-1B sponsorship only as a specialty occupation, meaning your bachelor's degree must relate directly to the job. An automotive technology, business administration, or engineering degree strengthens your petition far more than an unrelated field.
Target dealership groups with LCA history
Large dealership networks and fleet service companies file Labor Condition Applications more consistently than independent shops. Search the OFLC Wage Search tool to confirm whether a prospective employer has certified LCAs for Service Advisor or service management titles previously.
Clarify your OPT or STEM OPT timeline upfront
Service Advisor roles don't typically appear on STEM-designated degree lists, so a 24-month STEM OPT extension is unlikely. Plan your H-1B petition timing around your 12-month OPT window to avoid a gap between your authorization expiry and cap-selection results.
Find sponsors through Migrate Mate by role
Search Migrate Mate to browse Service Advisor postings from employers with verified LCA sponsorship history. Filtering by role lets you skip outreach to companies that have never filed for this title and focus your applications where sponsorship is already established.
Get the offer letter to reference specialty occupation
Ask your employer to draft an offer letter that explicitly states a bachelor's degree in a specific field is required, not preferred. USCIS uses the job description and offer letter together to evaluate whether the Service Advisor role qualifies as a specialty occupation.
Confirm the LCA wage tier before accepting
Your employer files an LCA certifying your wage meets at least the Level I prevailing wage for the Service Advisor occupation in your metro area. Cross-check the offered salary against the OFLC Wage Search for your location before signing, so you're not underpaid relative to DOL requirements.
Frequently Asked Questions
Does a Service Advisor role qualify as a specialty occupation for H-1B purposes?
It can, but it's not automatic. USCIS requires that the position normally demands a bachelor's degree in a specific, directly related field. Service Advisor roles at large dealership groups or fleet service organizations are more likely to qualify when the employer documents that a degree in automotive technology, business administration, or engineering is genuinely required, not just preferred.
Which visa types are realistic for a Service Advisor seeking sponsorship?
H-1B is the primary option if the role qualifies as a specialty occupation. TN visa is not available for Service Advisor roles, as the USMCA profession list doesn't include this occupation. H-2B visa covers temporary non-agricultural workers but requires the employer to demonstrate a seasonal or peak-load need, which rarely fits a permanent Service Advisor position. For Australian nationals, the E-3 visa is worth exploring if specialty occupation criteria are met.
What degree do I need to get sponsored as a Service Advisor?
USCIS looks for a bachelor's degree in a field directly related to the job duties. Automotive technology, mechanical engineering, or business administration are the strongest fits. A degree in an unrelated field weakens the petition significantly. If your degree doesn't align, your employer may need to document industry-wide degree requirements through O*NET or wage survey data to support the specialty occupation argument.
How do I find Service Advisor jobs where employers will sponsor visas?
Browse Migrate Mate to find Service Advisor roles from employers with verified LCA sponsorship history. Sponsoring for this title is less common at independent shops than at large dealership groups or national fleet management companies, so focusing your search on those employer types improves your odds of finding a genuine sponsorship opportunity.
What does the employer actually have to do to sponsor a Service Advisor on an H-1B?
The employer files a Labor Condition Application with DOL through the FLAG system, certifying that your offered wage meets the prevailing wage for the occupation and location, and that hiring you won't adversely affect similarly employed U.S. workers. Once the LCA is certified, the employer files Form I-129 with USCIS. The H-1B is subject to an annual cap and selection process, so timing matters.
What is the prevailing wage requirement for sponsored Service Advisor jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.