Customer Success Visa Sponsorship Jobs in Nebraska
Nebraska's customer success hiring is anchored in Omaha, where financial services firms like TD Ameritrade, Mutual of Omaha, and Union Pacific maintain large operations with ongoing needs for client-facing professionals. Lincoln's growing tech sector adds further opportunity. International candidates will find H-1B and TN visas the most common sponsorship paths for these roles.
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Milliman Omaha is an office of intelligent, hard-working, creative minds and we are anything but corporate. Our unique structure allows for the best of both worlds: a flexible local office that recognizes individual value within a large, national firm that gives stability and structure. We offer an environment conducive to building strong relationships, while allowing independence for each person to gauge their success. As a Customer Success Representative, you will champion customer outcomes through training, onboarding, and ongoing communication and use these experiences to create retention strategies. Your strengths in soft skills will foster key relationships and enhance our customers’ experiences. In this role, you will be involved in training and educating customers, demonstrating Milliman’s value to customers at every touch point, and delivering proactive support and guidance leading to our customers’ success. Through these responsibilities you will bring new life to an organization’s health plan and be a key influencer in our internal efficiency. At Milliman we strive to deliver the best products and services so that people can live for today and plan for tomorrow with confidence. We are looking for someone to build with us in that mission.
We Are Looking For
- Relationship builders. We are fanatical about serving our customers leading to their success. We are looking for someone with strong listening, written, and verbal communication skills to create dynamic relationships, both internally and externally.
- Confident professionals. We aim for 100% in everything we do which means being accurate, on-time and on-point for our customer’s needs.
- Trend-setters. Innovation is at the core of our DNA, and that stems from the work ethic of our people. We proactively respond to client feedback to understand and change the landscape of health insurance with new and extraordinary ideas.
- Future leaders. We believe in our people and take the time to invest in our people. Encouraging them to deepen skillsets and broaden abilities. We will always have new opportunities and responsibilities for those who want to assume them.
Qualities Specific To You
- Innate ability to organize and self-direct, even though there may be a method to your madness, you get things done in a timely and efficient manner
- Asking for guidance and direction when the path is not clear is not a problem for you
- Naturally curious, embracing innovation, always hungry to learn new things especially from your peers
- You understand customer success is never self-made, and it requires a team. The motto you live by: “Teamwork makes the dream work; my win is your win, and your win is my win.”
- 2+ years in Customer Success, Advocacy, Relationship Management, Account Management, or a similar role (official title is not required, it’s your experience we are after)
- Exceptional communication skills are easy, but here at Milliman, we are more interested in exceptional listening skills. Which, when mastered, lead to intentional and effective communication with our stakeholders, but you knew that already
- Passionate about building and maintaining relationships, you advocate for our customers and you always think outside of the box, even when popular opinion may be against you
- At every customer touchpoint you use the opportunity to deliver Milliman’s value to the customer’s definition of success, not yours
- Empathy is not something you practice; it is something you cannot help
- You have tough skin, a positive attitude, and a desire to understand what success means to our customers, so you can deliver it
- An elevated level of accuracy and attention to detail is required
- Flexible in your approach, collaborative in your nature, and as crazy as it may seem, you look for environments full of uncertainty because your reward is the opportunity to shape it
- Driven, self-motivated, enthusiastic, with a “can do”, ”will do” attitude
- Experience working with SaaS customers, or the willingness to learn the industry
- Experience with SaaS products and customer success processes, preferred
- Experience with insure-tech platforms or benefits administration is welcomed
- Insurance experience in employee benefits and/or personal insurance a could give you an edge
- Candidates hired into this position will be required to obtain a Health & Life Insurance license
- Bilingual in English/Spanish required
Location
This position is based out of the Milliman office in Omaha, Nebraska. Candidates hired into this role must be willing to work onsite full-time.
Compensation
This is a full-time, non-exempt position. Employees in this role are eligible for overtime pay for hours worked beyond 40 in a workweek.
Benefits
We offer a comprehensive benefits package designed to support employees’ health, financial security, and well-being. Benefits include:
- Medical, Dental and Vision – Coverage for employees, dependents, and domestic partners
- Employee Assistance Program (EAP) – Confidential support for personal and work-related challenges
- 401(k) Plan – Includes a company matching program and profit-sharing contributions.
- Discretionary Bonus Program – Recognizing employee contributions
- Flexible Spending Accounts (FSA) – Pre-tax savings for dependent care, transportation, and eligible medical expenses
- Paid Time Off (PTO) – Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis
- Holidays – A minimum of 10 paid holidays per year
- Family Building Benefits – Includes adoption and fertility assistance
- Paid Parental Leave – Up to 12 weeks of paid leave for employees who meet eligibility criteria
- Life Insurance & AD&D – 100% of premiums covered by Milliman
- Short-Term and Long-Term Disability – Fully paid by Milliman
About Milliman
Milliman is an international consulting firm with over 5,100 employees and $1.6 billion in annual revenue. With over 75 years in the consulting business, we have an excellent reputation for superior tools and service to our clients. The Omaha Health & Welfare practice was started 25 years ago to serve large employers in the design and administration of their employee benefit insurance plans. Much of our success depends on our employees and our culture that recognizes and rewards employees for the value they bring to our business in general and our clients in particular. The atmosphere is business casual with 75 other professionals in an upscale office setting at 180th and Dodge Street in Omaha, Nebraska.
Equal Opportunity
All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.
Description
Milliman Omaha is an office of intelligent, hard-working, creative minds and we are anything but corporate. Our unique structure allows for the best of both worlds: a flexible local office that recognizes individual value within a large, national firm that gives stability and structure. We offer an environment conducive to building strong relationships, while allowing independence for each person to gauge their success. As a Customer Success Representative, you will champion customer outcomes through training, onboarding, and ongoing communication and use these experiences to create retention strategies. Your strengths in soft skills will foster key relationships and enhance our customers’ experiences. In this role, you will be involved in training and educating customers, demonstrating Milliman’s value to customers at every touch point, and delivering proactive support and guidance leading to our customers’ success. Through these responsibilities you will bring new life to an organization’s health plan and be a key influencer in our internal efficiency. At Milliman we strive to deliver the best products and services so that people can live for today and plan for tomorrow with confidence. We are looking for someone to build with us in that mission.
We Are Looking For
- Relationship builders. We are fanatical about serving our customers leading to their success. We are looking for someone with strong listening, written, and verbal communication skills to create dynamic relationships, both internally and externally.
- Confident professionals. We aim for 100% in everything we do which means being accurate, on-time and on-point for our customer’s needs.
- Trend-setters. Innovation is at the core of our DNA, and that stems from the work ethic of our people. We proactively respond to client feedback to understand and change the landscape of health insurance with new and extraordinary ideas.
- Future leaders. We believe in our people and take the time to invest in our people. Encouraging them to deepen skillsets and broaden abilities. We will always have new opportunities and responsibilities for those who want to assume them.
Qualities Specific To You
- Innate ability to organize and self-direct, even though there may be a method to your madness, you get things done in a timely and efficient manner
- Asking for guidance and direction when the path is not clear is not a problem for you
- Naturally curious, embracing innovation, always hungry to learn new things especially from your peers
- You understand customer success is never self-made, and it requires a team. The motto you live by: “Teamwork makes the dream work; my win is your win, and your win is my win.”
- 2+ years in Customer Success, Advocacy, Relationship Management, Account Management, or a similar role (official title is not required, it’s your experience we are after)
- Exceptional communication skills are easy, but here at Milliman, we are more interested in exceptional listening skills. Which, when mastered, lead to intentional and effective communication with our stakeholders, but you knew that already
- Passionate about building and maintaining relationships, you advocate for our customers and you always think outside of the box, even when popular opinion may be against you
- At every customer touchpoint you use the opportunity to deliver Milliman’s value to the customer’s definition of success, not yours
- Empathy is not something you practice; it is something you cannot help
- You have tough skin, a positive attitude, and a desire to understand what success means to our customers, so you can deliver it
- An elevated level of accuracy and attention to detail is required
- Flexible in your approach, collaborative in your nature, and as crazy as it may seem, you look for environments full of uncertainty because your reward is the opportunity to shape it
- Driven, self-motivated, enthusiastic, with a “can do”, ”will do” attitude
- Experience working with SaaS customers, or the willingness to learn the industry
- Experience with SaaS products and customer success processes, preferred
- Experience with insure-tech platforms or benefits administration is welcomed
- Insurance experience in employee benefits and/or personal insurance a could give you an edge
- Candidates hired into this position will be required to obtain a Health & Life Insurance license
- Bilingual in English/Spanish required
Location
This position is based out of the Milliman office in Omaha, Nebraska. Candidates hired into this role must be willing to work onsite full-time.
Compensation
This is a full-time, non-exempt position. Employees in this role are eligible for overtime pay for hours worked beyond 40 in a workweek.
Benefits
We offer a comprehensive benefits package designed to support employees’ health, financial security, and well-being. Benefits include:
- Medical, Dental and Vision – Coverage for employees, dependents, and domestic partners
- Employee Assistance Program (EAP) – Confidential support for personal and work-related challenges
- 401(k) Plan – Includes a company matching program and profit-sharing contributions.
- Discretionary Bonus Program – Recognizing employee contributions
- Flexible Spending Accounts (FSA) – Pre-tax savings for dependent care, transportation, and eligible medical expenses
- Paid Time Off (PTO) – Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis
- Holidays – A minimum of 10 paid holidays per year
- Family Building Benefits – Includes adoption and fertility assistance
- Paid Parental Leave – Up to 12 weeks of paid leave for employees who meet eligibility criteria
- Life Insurance & AD&D – 100% of premiums covered by Milliman
- Short-Term and Long-Term Disability – Fully paid by Milliman
About Milliman
Milliman is an international consulting firm with over 5,100 employees and $1.6 billion in annual revenue. With over 75 years in the consulting business, we have an excellent reputation for superior tools and service to our clients. The Omaha Health & Welfare practice was started 25 years ago to serve large employers in the design and administration of their employee benefit insurance plans. Much of our success depends on our employees and our culture that recognizes and rewards employees for the value they bring to our business in general and our clients in particular. The atmosphere is business casual with 75 other professionals in an upscale office setting at 180th and Dodge Street in Omaha, Nebraska.
Equal Opportunity
All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.
Customer Success Job Roles in Nebraska
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Search Customer Success Jobs in NebraskaCustomer Success Jobs in Nebraska: Frequently Asked Questions
Which companies in Nebraska sponsor visas for customer success roles?
Omaha-based employers are the most active sponsors for customer success positions in Nebraska. Financial services firms like Mutual of Omaha and TD Ameritrade, along with technology companies and healthcare organizations operating in the region, have historically filed H-1B petitions for client-facing roles. Sponsorship availability varies by company size and hiring cycle, so confirming with individual employers directly is always recommended.
Which visa types are most common for customer success roles in Nebraska?
The H-1B is the most common visa for customer success managers and similar roles in Nebraska, provided the position qualifies as a specialty occupation requiring a bachelor's degree in a relevant field such as business, communications, or information technology. Canadian and Mexican nationals may also qualify for the TN visa under the 'Management Consultant' or related categories, depending on the specific job duties.
Which cities in Nebraska have the most customer success sponsorship jobs?
Omaha accounts for the majority of customer success sponsorship activity in Nebraska, driven by its concentration of financial services, insurance, and technology employers. Lincoln is a secondary market with growing opportunities, particularly through its university-affiliated tech ecosystem and state government contractors. Smaller markets like Bellevue occasionally see openings tied to defense and logistics sector employers.
How to find customer success visa sponsorship jobs in Nebraska?
Migrate Mate is built specifically for international job seekers and filters customer success roles in Nebraska by visa sponsorship eligibility, so you're not sorting through listings from employers who won't sponsor. Searching by state and role on Migrate Mate surfaces positions from companies that have demonstrated sponsorship willingness, which is particularly useful in a mid-sized market like Nebraska where sponsored openings are less frequent than in coastal tech hubs.
Are there any Nebraska-specific considerations for customer success visa sponsorship?
Nebraska is a lower cost-of-living state, which affects prevailing wage determinations under H-1B Labor Condition Application requirements. Employers must pay at least the DOL prevailing wage for the specific role and location, which in Nebraska's market will differ from rates in San Francisco or New York. Candidates from University of Nebraska graduate programs sometimes have existing OPT or STEM OPT authorization, which can bridge the gap before an employer files an H-1B petition.
What is the prevailing wage for sponsored customer success jobs in Nebraska?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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