Technical Account Manager Jobs in USA with Visa Sponsorship
Technical Account Manager roles are among the more sponsorship-friendly positions in enterprise tech, with employers routinely filing H-1B visa and E-3 visa petitions for qualified candidates. Most openings require a bachelor's degree in a technical or business field, making specialty occupation status achievable for the right applicant. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsINTRODUCTION
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
ABOUT THE ROLE:
Are you passionate about Cloud Security and Customer Advocacy? Do you want to work where the people are as committed and as passionate as you are? As a Senior Technical Account Manager with CrowdStrike you will provide proactive technical support to our Strategic Premium Support customers.
At CrowdStrike, you will be working with people who “wrote the book” on hacking and internet security. We care deeply about our customers’ success. We ensure they are protected, stable, and empowered to stop breaches. To be successful in this role, you must be a motivated self-starter, be committed to ongoing self-education, possess strong customer service skills and have excellent technical problem-solving skills.
WHAT YOU'LL DO:
- Serve as primary technical contact and augment our customer support teams
- Onboard new customers to the CrowdStrike platforms
- Ensure customer success through proactive periodic health checks, product training, and developing and sharing best practices
- Serve as customer advocate with internal CrowdStrike stakeholders to ensure needed customer feedback is adequately documented and assessed by internal parties
- Engage with customers at all levels of their organization, from the front lines of the SOC to the C-suite
- Research customers’ technical issues in a timely manner and follow up with recommendations and action plans
- Escalate customer issues to management when appropriate
- Maintain control of the overall resolution for any escalated case, leading cross-functional groups as needed
- Leverage internal technical expertise, including development engineers, knowledge base, and other internal tools to provide the most effective solutions to customer issues
- Create knowledge base content to capture new learning for reuse throughout the company and user base
- Participate in technical communications within the team to share best practices and learn about new technologies and complimentary security applications
- Identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal
- Support the sales teams in identifying account expansion opportunities
- Drive support cases to ensure issues are being resolved in a timely manner
WHAT YOU'LL NEED:
- Bachelor’s Degree or equivalent experience
- Experience with cloud-native services, infrastructure, and environments
- Knowledge of enterprise application technologies, security and cutting-edge infrastructures
- Technical understanding of incident response, computer forensics, network administration and management and cloud architecture and workload security technologies
- Excellent customer service skills and ability to quickly establish technical credibility with customers
- Excellent communication skills, written and verbal
- Ability to manage complex success plans for our largest customers
- Proven problem-solving and organizational skills
- Coachable and collaborative attitude
- Ability to travel up to 25%
- Commitment to customer success
- Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes
BONUS POINTS:
- Bachelor’s Degree in Computer Science or equivalent
- CISSP or ITIL Certification
- 5+ years of Customer Success/Support/Technical Account Management experience in SaaS organization
- Deep expertise in Cloud and Application Infrastructure
- Experience in scaling large organizations
LOCATION:
LI-Remote
LI-RL1
BENEFITS OF WORKING AT CROWDSTRIKE:
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified™ across the globe
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions—including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs—on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
CrowdStrike participates in the E-Verify program.
COMPENSATION:
CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $110,000 - $160,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.
Expected Close Date of Job Posting is: 11-24-2026
INTRODUCTION
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
ABOUT THE ROLE:
Are you passionate about Cloud Security and Customer Advocacy? Do you want to work where the people are as committed and as passionate as you are? As a Senior Technical Account Manager with CrowdStrike you will provide proactive technical support to our Strategic Premium Support customers.
At CrowdStrike, you will be working with people who “wrote the book” on hacking and internet security. We care deeply about our customers’ success. We ensure they are protected, stable, and empowered to stop breaches. To be successful in this role, you must be a motivated self-starter, be committed to ongoing self-education, possess strong customer service skills and have excellent technical problem-solving skills.
WHAT YOU'LL DO:
- Serve as primary technical contact and augment our customer support teams
- Onboard new customers to the CrowdStrike platforms
- Ensure customer success through proactive periodic health checks, product training, and developing and sharing best practices
- Serve as customer advocate with internal CrowdStrike stakeholders to ensure needed customer feedback is adequately documented and assessed by internal parties
- Engage with customers at all levels of their organization, from the front lines of the SOC to the C-suite
- Research customers’ technical issues in a timely manner and follow up with recommendations and action plans
- Escalate customer issues to management when appropriate
- Maintain control of the overall resolution for any escalated case, leading cross-functional groups as needed
- Leverage internal technical expertise, including development engineers, knowledge base, and other internal tools to provide the most effective solutions to customer issues
- Create knowledge base content to capture new learning for reuse throughout the company and user base
- Participate in technical communications within the team to share best practices and learn about new technologies and complimentary security applications
- Identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal
- Support the sales teams in identifying account expansion opportunities
- Drive support cases to ensure issues are being resolved in a timely manner
WHAT YOU'LL NEED:
- Bachelor’s Degree or equivalent experience
- Experience with cloud-native services, infrastructure, and environments
- Knowledge of enterprise application technologies, security and cutting-edge infrastructures
- Technical understanding of incident response, computer forensics, network administration and management and cloud architecture and workload security technologies
- Excellent customer service skills and ability to quickly establish technical credibility with customers
- Excellent communication skills, written and verbal
- Ability to manage complex success plans for our largest customers
- Proven problem-solving and organizational skills
- Coachable and collaborative attitude
- Ability to travel up to 25%
- Commitment to customer success
- Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes
BONUS POINTS:
- Bachelor’s Degree in Computer Science or equivalent
- CISSP or ITIL Certification
- 5+ years of Customer Success/Support/Technical Account Management experience in SaaS organization
- Deep expertise in Cloud and Application Infrastructure
- Experience in scaling large organizations
LOCATION:
LI-Remote
LI-RL1
BENEFITS OF WORKING AT CROWDSTRIKE:
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified™ across the globe
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions—including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs—on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
CrowdStrike participates in the E-Verify program.
COMPENSATION:
CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $110,000 - $160,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.
Expected Close Date of Job Posting is: 11-24-2026
See all 812+ Technical Account Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Technical Account Manager roles.
Get Access To All JobsTips for Finding Visa Sponsorship as a Technical Account Manager
Emphasize the technical depth of your role
USCIS scrutinizes Technical Account Manager petitions because the title sounds relationship-focused. Lead with the technical components: architecture reviews, API integrations, or platform implementations. The more your resume reflects engineering judgment, the stronger the specialty occupation case.
Target employers with an active H-1B filing history
Not all TAM roles come with sponsorship. Enterprise software companies, cloud providers, and SaaS platforms file H-1B petitions regularly for this title. Prioritizing employers with a documented sponsorship track record significantly improves your chances of receiving an offer that includes visa support.
Align your degree to the role's technical requirements
A bachelor's degree in computer science, information systems, engineering, or business information technology directly supports a TAM specialty occupation claim. If your degree is in a different field, be prepared to document how your coursework or experience bridges to the technical demands of the position.
Get the job description right before the petition is filed
The employer's job description is the foundation of the H-1B petition. Ensure it specifies a degree requirement in a particular technical field, not just any bachelor's degree. Vague language like 'degree preferred' weakens the specialty occupation argument and invites USCIS scrutiny.
Understand the difference between E-3 and H-1B timelines
Australian nationals have a significant advantage: the E-3 visa can be obtained through a consular appointment in weeks, with no lottery. H-1B applicants face an annual lottery and a typical October 1 start date. Knowing which path applies to you shapes your job search timeline considerably.
Document your technical accomplishments with measurable outcomes
Petition officers and hiring managers both respond to specifics. Quantify the implementations you have led, the client environments you have managed, and the technical problems you have solved. Concrete outcomes demonstrate that the role demands specialized knowledge, not just account relationship skills.
Frequently Asked Questions
Does a Technical Account Manager role qualify as a specialty occupation for H-1B purposes?
It can, but the petition needs to be built carefully. USCIS requires that the role normally requires a bachelor's degree in a specific technical discipline. TAM positions at enterprise software and cloud companies typically qualify when the job description emphasizes technical implementation, solution architecture, or platform integration rather than general account management. Roles where any bachelor's degree satisfies the requirement are more likely to receive a Request for Evidence.
What degree do I need to get H-1B sponsorship as a Technical Account Manager?
Most employers petition for TAMs with degrees in computer science, information systems, engineering, or business information technology. The specific field matters more than many applicants realize. A degree in a closely related technical discipline strengthens the specialty occupation argument. If your degree is in an unrelated field, three years of relevant technical work experience can substitute for one year of formal education under USCIS guidelines.
How likely is it that a Technical Account Manager petition will be approved?
Approval rates for TAM petitions are lower than for pure engineering roles because the title is inherently ambiguous. Petitions filed for TAMs at major cloud and enterprise software companies with detailed, technically specific job descriptions tend to perform better. Working with an experienced immigration attorney to craft the job description and support letter meaningfully improves outcomes. Petitions with vague descriptions or generic degree requirements face the highest denial and RFE rates.
Are there visa options outside the H-1B lottery for Technical Account Manager roles?
Yes. Australian citizens can apply for the E-3 visa, which has a 10,500 annual cap that has never been fully used, no lottery, and can be processed through a consular appointment in Australia within weeks. Canadian and Mexican nationals may qualify for the TN visa under the USMCA. O-1A is an option for TAMs with demonstrated extraordinary achievement, though the evidentiary bar is high. Migrate Mate lists sponsorship-open TAM roles filtered by visa type, which makes identifying the right opportunities faster.
Do Technical Account Manager roles typically require on-site work, and does that affect sponsorship?
Many enterprise TAM roles have shifted to hybrid or client-site arrangements, which can affect the H-1B visa petition if work is performed at a third-party client location rather than the petitioning employer's premises. Employers filing H-1B petitions for TAMs working at client sites must include an itinerary or worksite documentation. This is a known compliance area, so it is worth confirming with the employer's immigration counsel before the petition is filed.
What is the prevailing wage requirement for sponsored Technical Account Manager jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.