Technical Account Manager Jobs in USA with Visa Sponsorship
Technical Account Manager roles are among the more sponsorship-friendly positions in enterprise tech, with employers routinely filing H-1B and E-3 petitions for qualified candidates. Most openings require a bachelor's degree in a technical or business field, making specialty occupation status achievable for the right applicant. For detailed occupation requirements, see the O*NET profile.
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DESCRIPTION
Application deadline: Mar 20, 2026
AWS Global Services
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.
The TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly, you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.
Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.
You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy and resilient.
The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.
The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!
Key job responsibilities
The TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly, you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.
A day in the life
You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.
The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!
About the team
Why AWS?
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
About AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- Bachelor's degree in computer science, engineering, mathematics or equivalent, or 2+ years of technical work experience
- 2+ years of technical engineering experience
- Experience in informational technology operations
PREFERRED QUALIFICATIONS
- Experience in internal enterprise or external customer-facing environment as a technical lead
- Experience communicating and delivering presentations to customers, stakeholders, and/or teammates
- Experience with development in a distributed systems environment
- Experience in a 24x7 operational services or support environment
- Experience with AWS services or other cloud offerings
- Understanding of the AWS Well-Architected Framework pillars and ability to properly apply them to existing or new customer architecture, implementations, and/or solutions
- Experience applying technical or operational expertise to identify, balance trade-offs, and solve difficult challenges
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CO, Denver - 131,300.00 - 177,600.00 USD annually
USA, TX, Austin - 131,300.00 - 177,600.00 USD annually
USA, WA, Seattle - 131,300.00 - 177,600.00 USD annually

DESCRIPTION
Application deadline: Mar 20, 2026
AWS Global Services
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.
The TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly, you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.
Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.
You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy and resilient.
The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.
The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!
Key job responsibilities
The TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly, you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.
A day in the life
You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.
The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!
About the team
Why AWS?
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
About AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- Bachelor's degree in computer science, engineering, mathematics or equivalent, or 2+ years of technical work experience
- 2+ years of technical engineering experience
- Experience in informational technology operations
PREFERRED QUALIFICATIONS
- Experience in internal enterprise or external customer-facing environment as a technical lead
- Experience communicating and delivering presentations to customers, stakeholders, and/or teammates
- Experience with development in a distributed systems environment
- Experience in a 24x7 operational services or support environment
- Experience with AWS services or other cloud offerings
- Understanding of the AWS Well-Architected Framework pillars and ability to properly apply them to existing or new customer architecture, implementations, and/or solutions
- Experience applying technical or operational expertise to identify, balance trade-offs, and solve difficult challenges
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CO, Denver - 131,300.00 - 177,600.00 USD annually
USA, TX, Austin - 131,300.00 - 177,600.00 USD annually
USA, WA, Seattle - 131,300.00 - 177,600.00 USD annually
How to Get Visa Sponsorship as a Technical Account Manager
Emphasize the technical depth of your role
USCIS scrutinizes Technical Account Manager petitions because the title sounds relationship-focused. Lead with the technical components: architecture reviews, API integrations, or platform implementations. The more your resume reflects engineering judgment, the stronger the specialty occupation case.
Target employers with an active H-1B filing history
Not all TAM roles come with sponsorship. Enterprise software companies, cloud providers, and SaaS platforms file H-1B petitions regularly for this title. Prioritizing employers with a documented sponsorship track record significantly improves your chances of receiving an offer that includes visa support.
Align your degree to the role's technical requirements
A bachelor's degree in computer science, information systems, engineering, or business information technology directly supports a TAM specialty occupation claim. If your degree is in a different field, be prepared to document how your coursework or experience bridges to the technical demands of the position.
Get the job description right before the petition is filed
The employer's job description is the foundation of the H-1B petition. Ensure it specifies a degree requirement in a particular technical field, not just any bachelor's degree. Vague language like 'degree preferred' weakens the specialty occupation argument and invites USCIS scrutiny.
Understand the difference between E-3 and H-1B timelines
Australian nationals have a significant advantage: the E-3 visa can be obtained through a consular appointment in weeks, with no lottery. H-1B applicants face an annual lottery and a typical October 1 start date. Knowing which path applies to you shapes your job search timeline considerably.
Document your technical accomplishments with measurable outcomes
Petition officers and hiring managers both respond to specifics. Quantify the implementations you have led, the client environments you have managed, and the technical problems you have solved. Concrete outcomes demonstrate that the role demands specialized knowledge, not just account relationship skills.
Technical Account Manager jobs are hiring across the US. Find yours.
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Get Access To All JobsFrequently Asked Questions
Does a Technical Account Manager role qualify as a specialty occupation for H-1B purposes?
It can, but the petition needs to be built carefully. USCIS requires that the role normally requires a bachelor's degree in a specific technical discipline. TAM positions at enterprise software and cloud companies typically qualify when the job description emphasizes technical implementation, solution architecture, or platform integration rather than general account management. Roles where any bachelor's degree satisfies the requirement are more likely to receive a Request for Evidence.
What degree do I need to get H-1B sponsorship as a Technical Account Manager?
Most employers petition for TAMs with degrees in computer science, information systems, engineering, or business information technology. The specific field matters more than many applicants realize. A degree in a closely related technical discipline strengthens the specialty occupation argument. If your degree is in an unrelated field, three years of relevant technical work experience can substitute for one year of formal education under USCIS guidelines.
How likely is it that a Technical Account Manager petition will be approved?
Approval rates for TAM petitions are lower than for pure engineering roles because the title is inherently ambiguous. Petitions filed for TAMs at major cloud and enterprise software companies with detailed, technically specific job descriptions tend to perform better. Working with an experienced immigration attorney to craft the job description and support letter meaningfully improves outcomes. Petitions with vague descriptions or generic degree requirements face the highest denial and RFE rates.
Are there visa options outside the H-1B lottery for Technical Account Manager roles?
Yes. Australian citizens can apply for the E-3 visa, which has a 10,500 annual cap that has never been fully used, no lottery, and can be processed through a consular appointment in Australia within weeks. Canadian and Mexican nationals may qualify for the TN visa under the USMCA. O-1A is an option for TAMs with demonstrated extraordinary achievement, though the evidentiary bar is high. Migrate Mate lists sponsorship-open TAM roles filtered by visa type, which makes identifying the right opportunities faster.
Do Technical Account Manager roles typically require on-site work, and does that affect sponsorship?
Many enterprise TAM roles have shifted to hybrid or client-site arrangements, which can affect the H-1B petition if work is performed at a third-party client location rather than the petitioning employer's premises. Employers filing H-1B petitions for TAMs working at client sites must include an itinerary or worksite documentation. This is a known compliance area, so it is worth confirming with the employer's immigration counsel before the petition is filed.
What is the prevailing wage requirement for sponsored Technical Account Manager jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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