User Experience Manager Jobs in USA with Visa Sponsorship
User Experience Manager roles qualify for H-1B visa sponsorship as a specialty occupation requiring a bachelor's degree in human-computer interaction, design, or a related field. Employers file a Labor Condition Application before sponsoring, and the annual H-1B cap and lottery apply, so timing your job search to the registration window matters.
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The Freeman Company is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, The Freeman Company's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 99-year legacy in event management as well as new technologies to deliver moments that matter.
Summary
The Freeman Company is building a consumer-grade digital shopping experience for trade show exhibitors — one that makes it simple and intuitive for them to plan, purchase, and manage what they need for every event. That means raising the bar on the digital experience: reducing friction, surfacing the right products and services at the right time, and giving exhibitors confidence that they have everything they need to show up and succeed.
The User Experience Research Manager is critical to that mission. This role will deliver the customer insights needed to prioritize the most impactful solutions across the exhibitor journey, discovering where exhibitors struggle, validating ideas before they are built, and measuring whether what we ship improves the experience. Because the digital experience exists to help exhibitors succeed at live events, this research must connect what exhibitors do online with what happens on the show floor, before, during, and after each event.
The ideal candidate is a hands-on researcher with a proven track record of using qualitative and quantitative methods to shape complex, customer-facing digital products in an enterprise environment. They should be comfortable operating across research strategy, discovery, usability testing, analytics, and executive communication. This role will partner closely with product, UX design, marketing, and merchandising to improve the end-to-end exhibitor experience.
This position will sit within the Commerce product management team within Technology Services. It is eligible to work a hybrid schedule, generally requiring work in-office 1-2 days per week. The ideal candidate will be based out of the following locations:
- Chicago, IL
- Dallas, TX
- Las Vegas, NV
Essential Duties & Responsibilities
- Plan, conduct, and analyze hands-on UX research on how exhibitors and customers use the digital experience at live events, using methods such as diary studies, moderated and unmoderated testing, intercept surveys, and prototype testing.
- Select the right method for each question, balancing speed, rigor, and business need, and translate findings into clear, actionable recommendations for product and design partners.
- Moderate sessions and interviews, and develop screeners, discussion guides, test protocols, and prototypes.
- Conduct field research at live events, including on-site observation and exhibitor interviews, partnering with Exhibitor Services to connect digital improvements to the in-person experience.
- Lead UX research for a cross-functional product and design team, embedding research into discovery, design, and delivery.
- Prioritize the research roadmap based on business priorities, product roadmap, customer feedback, and stakeholder input.
- Serve as the voice of the customer for the digital experience, combining quantitative analytics, secondary research, and qualitative findings into insights, personas, journey maps, and prioritized recommendations.
- Manage customer satisfaction metrics (OSAT, CSAT) and develop KPIs and measurement plans for new features, such as task success and ease of use, partnering with development, design, analytics, and QA to measure post-release outcomes.
- Establish UXR best practices, including study design standards, recruitment, data privacy, and a shared research repository.
- Coach and mentor researchers, designers, and product partners, while remaining a hands-on practitioner.
- Manage research tools, recruitment vendors, and budget, and work with insights teams to align customer surveys.
- Present findings to executive leaders with clear storytelling that drives evidence-based decisions and identifies new opportunities.
Education & Experience
- Bachelor’s degree in Human-Computer Interaction, Psychology, Cognitive Science, Design, Business, or a related field required, or equivalent experience. Masters Degree Preferred.
- Required: 5-8 years’ experience in UX research, including hands-on experience conducting studies end to end and demonstrated ability to lead user research for digital products.
- Hands-on experience planning, conducting, and synthesizing qualitative and quantitative UX research, such as usability testing, interviews, diary studies, and surveys, with a portfolio showing research that influenced product decisions.
- Proficiency with UX research and prototyping tools such as UserTesting, Qualtrics, Dovetail, Figma, or similar platforms.
- Demonstrated ability to turn research findings into clear deliverables, including journey maps, personas, and design recommendations, and to partner with designers and engineers to act on them.
- Strong written and verbal communication skills, with the ability to understand and act on complex business needs.
- Demonstrated ability to leverage behavioral psychology concepts into the approach and design recommendations to solve observed user challenges.
- Familiarity with ecommerce and data platforms or related digital commerce capabilities.
- Preferred: Experience in a B2C Ecommerce environment and demonstrated success using research insights to improve digital experiences and customer outcomes.
- Experience with user research, analytics and work management tools such as Qualtrics, UserTesting, Dovetail, Adobe Analytics, GA4, Jira, Confluence, or similar platforms preferred.
Travel Requirements
Travel up to 25%
What We Offer
The Freeman Company provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.
- Medical, Dental, Vision Insurance
- Tuition Reimbursement
- Paid Parental Leave
- Life, Accident and Disability
- Retirement with Company Match
- Paid Time Off
- Salary range of $110,000-$135,000 based upon experience
- Eligible for an annual bonus of up to 5% of the base salary
Diversity Commitment
At The Freeman Company, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.
LI-Hybrid
TFCBrand
About us
The Freeman Company is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, The Freeman Company's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 99-year legacy in event management as well as new technologies to deliver moments that matter.
Summary
The Freeman Company is building a consumer-grade digital shopping experience for trade show exhibitors — one that makes it simple and intuitive for them to plan, purchase, and manage what they need for every event. That means raising the bar on the digital experience: reducing friction, surfacing the right products and services at the right time, and giving exhibitors confidence that they have everything they need to show up and succeed.
The User Experience Research Manager is critical to that mission. This role will deliver the customer insights needed to prioritize the most impactful solutions across the exhibitor journey, discovering where exhibitors struggle, validating ideas before they are built, and measuring whether what we ship improves the experience. Because the digital experience exists to help exhibitors succeed at live events, this research must connect what exhibitors do online with what happens on the show floor, before, during, and after each event.
The ideal candidate is a hands-on researcher with a proven track record of using qualitative and quantitative methods to shape complex, customer-facing digital products in an enterprise environment. They should be comfortable operating across research strategy, discovery, usability testing, analytics, and executive communication. This role will partner closely with product, UX design, marketing, and merchandising to improve the end-to-end exhibitor experience.
This position will sit within the Commerce product management team within Technology Services. It is eligible to work a hybrid schedule, generally requiring work in-office 1-2 days per week. The ideal candidate will be based out of the following locations:
- Chicago, IL
- Dallas, TX
- Las Vegas, NV
Essential Duties & Responsibilities
- Plan, conduct, and analyze hands-on UX research on how exhibitors and customers use the digital experience at live events, using methods such as diary studies, moderated and unmoderated testing, intercept surveys, and prototype testing.
- Select the right method for each question, balancing speed, rigor, and business need, and translate findings into clear, actionable recommendations for product and design partners.
- Moderate sessions and interviews, and develop screeners, discussion guides, test protocols, and prototypes.
- Conduct field research at live events, including on-site observation and exhibitor interviews, partnering with Exhibitor Services to connect digital improvements to the in-person experience.
- Lead UX research for a cross-functional product and design team, embedding research into discovery, design, and delivery.
- Prioritize the research roadmap based on business priorities, product roadmap, customer feedback, and stakeholder input.
- Serve as the voice of the customer for the digital experience, combining quantitative analytics, secondary research, and qualitative findings into insights, personas, journey maps, and prioritized recommendations.
- Manage customer satisfaction metrics (OSAT, CSAT) and develop KPIs and measurement plans for new features, such as task success and ease of use, partnering with development, design, analytics, and QA to measure post-release outcomes.
- Establish UXR best practices, including study design standards, recruitment, data privacy, and a shared research repository.
- Coach and mentor researchers, designers, and product partners, while remaining a hands-on practitioner.
- Manage research tools, recruitment vendors, and budget, and work with insights teams to align customer surveys.
- Present findings to executive leaders with clear storytelling that drives evidence-based decisions and identifies new opportunities.
Education & Experience
- Bachelor’s degree in Human-Computer Interaction, Psychology, Cognitive Science, Design, Business, or a related field required, or equivalent experience. Masters Degree Preferred.
- Required: 5-8 years’ experience in UX research, including hands-on experience conducting studies end to end and demonstrated ability to lead user research for digital products.
- Hands-on experience planning, conducting, and synthesizing qualitative and quantitative UX research, such as usability testing, interviews, diary studies, and surveys, with a portfolio showing research that influenced product decisions.
- Proficiency with UX research and prototyping tools such as UserTesting, Qualtrics, Dovetail, Figma, or similar platforms.
- Demonstrated ability to turn research findings into clear deliverables, including journey maps, personas, and design recommendations, and to partner with designers and engineers to act on them.
- Strong written and verbal communication skills, with the ability to understand and act on complex business needs.
- Demonstrated ability to leverage behavioral psychology concepts into the approach and design recommendations to solve observed user challenges.
- Familiarity with ecommerce and data platforms or related digital commerce capabilities.
- Preferred: Experience in a B2C Ecommerce environment and demonstrated success using research insights to improve digital experiences and customer outcomes.
- Experience with user research, analytics and work management tools such as Qualtrics, UserTesting, Dovetail, Adobe Analytics, GA4, Jira, Confluence, or similar platforms preferred.
Travel Requirements
Travel up to 25%
What We Offer
The Freeman Company provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.
- Medical, Dental, Vision Insurance
- Tuition Reimbursement
- Paid Parental Leave
- Life, Accident and Disability
- Retirement with Company Match
- Paid Time Off
- Salary range of $110,000-$135,000 based upon experience
- Eligible for an annual bonus of up to 5% of the base salary
Diversity Commitment
At The Freeman Company, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.
LI-Hybrid
TFCBrand
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Get Access To All JobsTips for Finding Visa Sponsorship as an User Experience Manager
Frame your portfolio around measurable outcomes
Consular officers and USCIS reviewers aren't designers. Restructure your portfolio to lead with business impact metrics, conversion lifts, task completion rates, revenue attributed to UX changes, so the specialty occupation case is self-evident without design literacy.
Verify your degree aligns with the job description
H-1B specialty occupation requires a directly related bachelor's degree. A degree in graphic design supporting a UX Manager role can draw an RFE. Confirm the job description explicitly references your field of study before accepting an offer tied to sponsorship.
Target companies with dedicated UX leadership tracks
Employers who already distinguish UX Manager from Product Designer in their org charts are far more likely to have filed LCAs for this exact title before. Use Migrate Mate to browse verified sponsors with active UX Manager filing history by location and role.
Check prevailing wage before salary negotiations
Your employer must certify on the LCA that your salary meets the prevailing wage for UX Manager roles in your work location. Run your job title and metro area through the OFLC Wage Search before you negotiate so you know the DOL floor they're bound by.
Ask HR about their LCA filing timeline upfront
The LCA must be certified by DOL before USCIS can receive the H-1B petition. Some employers haven't filed for design leadership roles before and underestimate the lead time. Confirm whether their legal team has handled UX Manager petitions and what their typical filing schedule looks like.
Prepare a degree equivalency letter for three-year degrees
If your UX or design qualification is a three-year bachelor's degree from outside the U.S., get a credential evaluation from a NACES-member evaluator before interviews. Many employers won't initiate sponsorship paperwork until equivalency to a U.S. four-year degree is documented.
Frequently Asked Questions
Does a User Experience Manager role qualify as a specialty occupation for H-1B purposes?
Yes, in most cases. USCIS evaluates specialty occupation based on whether the role normally requires a bachelor's degree or higher in a specific related field. UX Manager roles that require a degree in human-computer interaction, psychology, design, or computer science typically qualify. Roles where any bachelor's degree is accepted regardless of field are more vulnerable to an RFE, so the job description wording matters significantly.
Which visa types are realistic for a User Experience Manager seeking sponsorship?
H-1B is the primary path for most nationalities, subject to the annual cap and lottery. Australian citizens can pursue the E-3 visa, which has its own annual allocation and no lottery. Chilean and Singaporean nationals may qualify for the H-1B1 visa. For candidates with an extraordinary portfolio or industry recognition, the O-1A is worth exploring as a cap-exempt alternative. Each option requires employer sponsorship and an LCA filed with DOL.
How do I find employers who have sponsored User Experience Manager roles before?
Migrate Mate lists employers with verified LCA sponsorship history for UX and design leadership roles, searchable by city and role type. This lets you focus your outreach on companies that have already navigated the H-1B process for this job category rather than approaching employers who may be unfamiliar with sponsoring design management positions.
Can a UX Manager with a graphic design degree get H-1B approval?
Potentially, but it depends on how well the degree connects to the job duties. USCIS looks for a direct relationship between the field of study and the specific role. A graphic design degree supporting a UX Manager title that emphasizes user research, information architecture, and cross-functional leadership can draw scrutiny. Supporting documentation linking design coursework to UX competencies, and a carefully worded job description, strengthens the petition considerably.
What happens to my H-1B status if my employer goes through a redesign or layoff?
If your employer terminates your position, you enter a grace period of up to 60 days or the end of your authorized validity period, whichever is shorter. During that window you can find a new sponsoring employer and have a new H-1B petition filed on your behalf. Once the new petition is filed with USCIS, you can begin working for the new employer. Acting quickly is essential because the 60-day window runs from the termination date regardless of notice periods.
What is the prevailing wage requirement for sponsored User Experience Manager jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.