Wholesale Account Manager Jobs in USA with Visa Sponsorship
Wholesale Account Manager roles attract H-1B visa and E-3 visa sponsorship from distributors, manufacturers, and consumer goods companies. Most positions require a bachelor's degree in business or a related field, making them solid candidates for specialty occupation classification. For detailed occupation requirements, see the O*NET profile.
Find Wholesale Account Manager JobsOverview
Showing 5 of 832+ Wholesale Account Manager jobs
See all 832+ Wholesale Account Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Wholesale Account Manager roles.
Get Access To All JobsCustomer Care Manager
Location: Tire Rack – South Bend, IN
Department: Customer Care
Employment Type: Full-Time, Exempt
Reports To: Vice President of Customer Care
At Tire Rack, we believe exceptional customer service is at the heart of everything we do. We're looking for an experienced Customer Care Manager to lead and develop a high-performing team dedicated to delivering outstanding support to our customers. This leadership role is ideal for someone who is passionate about coaching others, improving processes, using data to drive decisions, and creating an exceptional customer experience. You'll oversee daily call center operations, mentor Customer Care Representatives, collaborate with cross-functional teams, and help shape the future of our customer service organization. If you're an experienced customer service leader who thrives in a fast-paced environment and enjoys building strong teams, we'd love to hear from you.
What You'll Do
- Lead, coach, and develop a team of Customer Care Representatives, fostering a positive, high-performance culture.
- Ensure customer inquiries and concerns are resolved professionally, accurately, and in a timely manner.
- Monitor call center performance, service levels, and key performance indicators (KPIs) to improve efficiency and customer satisfaction.
- Develop, implement, and maintain customer service policies, procedures, and best practices that promote consistency and quality.
- Analyze customer feedback, trends, and operational data to identify opportunities for continuous improvement.
- Handle complex or escalated customer concerns with professionalism while ensuring positive resolutions.
- Review customer care reports, productivity metrics, and quality assurance results to drive performance improvements.
- Provide ongoing coaching, mentoring, and training to strengthen associate performance and professional development.
- Recruit, onboard, train, and conduct performance evaluations for Customer Care team members.
- Approve employee timecards, manage attendance, and oversee vacation and personal time scheduling.
- Ensure order reminders and customer follow-up activities are completed accurately and on time.
- Partner with Sales, Credit, Warehouse Operations, Technology, and other departments to deliver a seamless customer experience.
- Promote a culture of accountability, continuous improvement, and exceptional customer service.
- Perform additional duties and projects as assigned.
What We're Looking For
- Minimum of 5 years of leadership experience in Customer Service, Customer Care, or Call Center Management.
- Proven ability to lead, motivate, and develop high-performing customer service teams.
- Excellent communication, coaching, conflict resolution, and interpersonal skills.
- Strong analytical and problem-solving abilities with experience using metrics to improve performance.
- Experience managing customer service software, workforce management systems, and reporting tools.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Ability to build collaborative relationships across departments while maintaining a customer-first mindset.
- Proficiency with Microsoft Office Suite and experience using AI productivity tools such as Microsoft Copilot or ChatGPT is a plus.
Education
- High school diploma or equivalent required.
- Bachelor's degree in Business Administration, Communications, Marketing, or a related field preferred.
Schedule
- Monday through Friday
- Typical hours: 8:00 a.m. – 6:00 p.m.
- Additional hours, occasional weekends, and limited local travel may be required based on business needs.
Why Tire Rack?
At Tire Rack, you'll have the opportunity to lead a talented team while making a direct impact on the customer experience. We invest in our people by providing opportunities for professional growth, leadership development, and continuous learning in a collaborative and innovative environment. If you're ready to inspire a team, improve operations, and help deliver world-class customer service, we'd love to hear from you. Apply today and help shape the future of Customer Care at Tire Rack.
Customer Care Manager
Location: Tire Rack – South Bend, IN
Department: Customer Care
Employment Type: Full-Time, Exempt
Reports To: Vice President of Customer Care
At Tire Rack, we believe exceptional customer service is at the heart of everything we do. We're looking for an experienced Customer Care Manager to lead and develop a high-performing team dedicated to delivering outstanding support to our customers. This leadership role is ideal for someone who is passionate about coaching others, improving processes, using data to drive decisions, and creating an exceptional customer experience. You'll oversee daily call center operations, mentor Customer Care Representatives, collaborate with cross-functional teams, and help shape the future of our customer service organization. If you're an experienced customer service leader who thrives in a fast-paced environment and enjoys building strong teams, we'd love to hear from you.
What You'll Do
- Lead, coach, and develop a team of Customer Care Representatives, fostering a positive, high-performance culture.
- Ensure customer inquiries and concerns are resolved professionally, accurately, and in a timely manner.
- Monitor call center performance, service levels, and key performance indicators (KPIs) to improve efficiency and customer satisfaction.
- Develop, implement, and maintain customer service policies, procedures, and best practices that promote consistency and quality.
- Analyze customer feedback, trends, and operational data to identify opportunities for continuous improvement.
- Handle complex or escalated customer concerns with professionalism while ensuring positive resolutions.
- Review customer care reports, productivity metrics, and quality assurance results to drive performance improvements.
- Provide ongoing coaching, mentoring, and training to strengthen associate performance and professional development.
- Recruit, onboard, train, and conduct performance evaluations for Customer Care team members.
- Approve employee timecards, manage attendance, and oversee vacation and personal time scheduling.
- Ensure order reminders and customer follow-up activities are completed accurately and on time.
- Partner with Sales, Credit, Warehouse Operations, Technology, and other departments to deliver a seamless customer experience.
- Promote a culture of accountability, continuous improvement, and exceptional customer service.
- Perform additional duties and projects as assigned.
What We're Looking For
- Minimum of 5 years of leadership experience in Customer Service, Customer Care, or Call Center Management.
- Proven ability to lead, motivate, and develop high-performing customer service teams.
- Excellent communication, coaching, conflict resolution, and interpersonal skills.
- Strong analytical and problem-solving abilities with experience using metrics to improve performance.
- Experience managing customer service software, workforce management systems, and reporting tools.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Ability to build collaborative relationships across departments while maintaining a customer-first mindset.
- Proficiency with Microsoft Office Suite and experience using AI productivity tools such as Microsoft Copilot or ChatGPT is a plus.
Education
- High school diploma or equivalent required.
- Bachelor's degree in Business Administration, Communications, Marketing, or a related field preferred.
Schedule
- Monday through Friday
- Typical hours: 8:00 a.m. – 6:00 p.m.
- Additional hours, occasional weekends, and limited local travel may be required based on business needs.
Why Tire Rack?
At Tire Rack, you'll have the opportunity to lead a talented team while making a direct impact on the customer experience. We invest in our people by providing opportunities for professional growth, leadership development, and continuous learning in a collaborative and innovative environment. If you're ready to inspire a team, improve operations, and help deliver world-class customer service, we'd love to hear from you. Apply today and help shape the future of Customer Care at Tire Rack.
See all 832+ Wholesale Account Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Wholesale Account Manager roles.
Get Access To All JobsTips for Finding Visa Sponsorship as a Wholesale Account Manager
Target industries with established sponsorship track records
Distributors, manufacturers, and consumer packaged goods companies sponsor Wholesale Account Managers more consistently than smaller regional firms. Focus your search on mid-to-large employers with dedicated HR infrastructure and prior H-1B or E-3 filing history.
Frame your degree as central to the role
USCIS requires a specific degree connection for specialty occupation approval. Emphasize how your business, marketing, or supply chain degree directly informs your account management responsibilities rather than treating it as a general qualification on your resume.
Quantify your revenue impact before interviews
Sponsoring employers want to justify the cost and effort of a visa petition. Coming prepared with specific portfolio growth numbers, retention rates, or revenue figures makes the business case for sponsorship significantly stronger during hiring conversations.
Raise sponsorship early, not after the offer
Waiting until offer stage to mention visa needs creates friction and can collapse deals. Bring it up after initial interest is confirmed but before deep interview rounds so employers who won't sponsor exit the process without wasting your time.
Understand the LCA requirement before your first conversation
Your employer must file a Labor Condition Application with the Department of Labor before any H-1B petition. Knowing this process exists and roughly how long it takes signals seriousness and helps you set accurate timelines with hiring managers unfamiliar with sponsorship.
Use Migrate Mate to filter for sponsorship-willing employers
Generic job boards surface roles without any indication of visa sponsorship openness. Migrate Mate is built specifically for visa seekers, so every listing is sourced with sponsorship context, saving you from applying to positions where your situation will never be considered.
Frequently Asked Questions
Does a Wholesale Account Manager role qualify as a specialty occupation for H-1B purposes?
It can, but it requires careful documentation. USCIS looks for roles where a specific bachelor's degree is a standard industry requirement. Wholesale Account Managers who work in technical product lines, supply chain-heavy industries, or complex B2B environments are better positioned than those in general sales. Your employer's job description must tie the degree requirement to the actual duties performed.
What degree do I need to get sponsored as a Wholesale Account Manager?
A bachelor's degree in business administration, marketing, supply chain management, or a related field is the most defensible foundation for sponsorship. Degrees in unrelated disciplines can still work if your coursework or experience connects directly to the role's analytical or commercial demands. Immigration attorneys often help bridge marginal degree-to-job matches with supporting documentation.
Which types of employers are most likely to sponsor Wholesale Account Managers?
Mid-to-large manufacturers, national distributors, and consumer goods companies with established HR teams sponsor most consistently. Smaller regional wholesalers rarely have the infrastructure or willingness to navigate a visa petition. Employers who have filed H-1B visa or E-3 visa petitions before are far more likely to do so again. You can browse sponsorship-focused listings on Migrate Mate to identify employers already open to visa candidates.
How does the H-1B lottery affect my chances of getting sponsored in this role?
The H-1B lottery selects roughly 25% of registrations each year, meaning approval isn't guaranteed even with a strong petition. Australian citizens can avoid the lottery entirely through the E-3 visa, which has a 10,500 annual cap that has never been fully used. If you're subject to the lottery and not selected, cap-exempt employers such as universities and nonprofit research institutions offer an alternative path worth exploring.
Can I transfer my H-1B to a new Wholesale Account Manager role without starting over?
Yes. H-1B portability lets you start working for a new employer as soon as they file a transfer petition, without waiting for approval, provided you've been in valid H-1B status for at least 180 days. The new employer still needs to file their own H-1B petition and LCA, but you don't re-enter the lottery. The new role must still qualify as a specialty occupation under the same standards.
What is the prevailing wage requirement for sponsored Wholesale Account Manager jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.