Client Relations Manager Jobs in USA with Visa Sponsorship
Client Relations Manager roles attract H-1B visa and E-3 visa sponsorship from employers in financial services, tech, and consulting. Most positions require a bachelor's degree in business, communications, or a related field, and sponsorship approval rates are strong for candidates with demonstrable client-facing experience. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsJob no: 529776
Position Type: Staff Full Time
Campus: UMass Boston
Department: MGS-Collins Ctr for Public Mgt
Pay Grade: 34
Date opened: 01 May 2026 Eastern Daylight Time
Applications close: 01 Jun 2026 Eastern Daylight Time
General Summary:
The Edward J. Collins, Jr. Center for Public Management in the McCormack Graduate School of Policy and Global Studies at the University of Massachusetts Boston is dedicated to improving efficiency, effectiveness, governance, and accountability at all levels of government, with a particular focus on local and state government. Since its establishment at UMass Boston by the Commonwealth in 2008, the Center has provided a comprehensive set of services to scores of the Commonwealth’s cities, towns, school districts, and state agencies, as well as to a growing number of municipalities in other states. The Center’s work is guided by Massachusetts General Laws, Chapter 75, Section 45, which provides the Center’s formal mission.
This position is a key member of the Collins Center senior administrative leadership team and is responsible for managing Collins Center business development planning, overseeing all business development work, and serving as the Center’s client relationships representative. This role combines strategic business development with hands-on functional, project, and relationship management. The position works collaboratively with Center leadership and practice area leaders to drive continual systemic improvements in client relationships management and business development, and to grow the Center’s client base, while maintaining the highest level of service, project quality, client satisfaction, and client retention.
Examples of Duties:
Business Development Management and Oversight:
- Serves as primary point of contact on business development activities, including marketing and potential client outreach.
- Provides functional oversight of all business development and client relationship work across the organization. May supervise the work of a graduate assistant or other student.
- Responds to all inquiries and determines and assigns appropriate staff to involve in proposal development process; coordinates with other staff throughout process as needed.
- Develops tailored proposals, project scopes, and budgets aligned with client objectives and Center capabilities, in collaboration with appropriate Center staff and oversight of final business development deliverables.
- Presents proposals and service offerings to clients, articulating value, approach, and deliverables clearly and persuasively.
- Negotiates terms, pricing, and contracts to find agreeable terms for Center and client.
- Ensures that project staff communication with clients meets expectations for timeliness, thoroughness, and responsiveness throughout the business development process.
- Contributes to the creation of the Center’s business development and marketing materials and resources.
- Collaborates with other Center staff to design and implement business development strategies; for example, coordinating use of client testimonials, client satisfaction analytics, etc.
- Identifies and cultivates new client relationships through networking, referrals, presentations and targeted outreach.
- May represent the Collins Center at events for the purpose of business development.
Business Development and Client Relationship Systems:
- Drives and recommends innovation and systemic change in Center practices to improve the client experience; training full and part time staff on standards and systems.
- Serves as super-user of portfolio/project/customer management software system(s).
- Develops and manages process, procedures, and standardized templates for client communications from inquiry to signed contract ensuring timeliness, thoroughness, and responsiveness standards are met.
- Analyzes feedback survey data and other relevant data and generates reports with data-driven insights and recommendations to leadership for the purpose of improved customer relations.
- Partners with Center leadership and practice leaders to develop client growth strategies and enhance service offerings.
- Provides or arranges customer service-related professional development to Center staff, as determined necessary in consultation with Center leadership.
Client Relationships Management:
- Represents the Collins Center with clients.
- Serves as an ombudsperson for clients addressing any issues or concerns that go beyond the project manager.
- Serves as resource for project staff to address their concerns and obstacles with clients.
- Monitors project progress and ensures deliverables meet both Center’s standards and client goals.
- Identifies opportunities to grow existing client accounts by identifying client needs and offering strategic solutions, in partnership with other Center staff as needed.
- Manages the formal client feedback survey process, and develops strategies for obtaining customer testimonials and informal feedback.
- Proactively checks in with recent clients about follow-up projects or additional work.
- Handles requests from past clients regarding prior projects or work products.
Project Work and Other Duties:
- Serves as project team leader and/or member on a variety of projects as determined by Supervisor.
- Other related duties as required.
Qualifications
Bachelor’s degree, or equivalent professional experience in high stakes customer service, plus 7–10 years of consulting or professional high stakes customer service or customer relations experience with extensive direct client-facing responsibility, or any equivalent combination of education, training, or experience.
Supervisory skills for project and initiatives, directing the outcome of initiatives, and overseeing business development and client relationship work.
Ability to develop proposals, scopes of work, and to negotiate client contracts.
Demonstrated success in managing multiple projects and maintaining long-term client relationships.
Ability to quickly synthesize client needs or concerns and respond expeditiously.
Superior presentation, communication, and interpersonal skills with executive-level clients.
Familiarity with New England public sector operations and administration.
Technical proficiency with standard software packages (e.g., Microsoft Suite, OneDrive, Qualtrics) or demonstrated ability to gain proficiency.
Excellent analytical and organizational skills with attention to detail and accountability.
Knowledge, Skills, and Abilities
- Strategic thinker who can translate client goals into practical solutions.
- Proactive team member who displays a habit of taking initiative.
- Persuasive communicator with a strong client service orientation.
- Confident negotiator with sound business judgment.
- Collaborative leader who demonstrates strong project and people supervisory skills, interpersonal skills and the ability to work well with a diverse variety of people.
Additional Information:
Position requires occasional travel within the state as well as some evening and weekend work.
Application Instructions:
Please apply online with your resume, cover letter and list of three professional references.
Review of candidates will begin following the application closing date.
Only Internal candidates in the Professional Staff Bargaining Unit will be considered during the first 10 business days of the posting. All other candidates will be considered after that period.
Job no: 529776
Position Type: Staff Full Time
Campus: UMass Boston
Department: MGS-Collins Ctr for Public Mgt
Pay Grade: 34
Date opened: 01 May 2026 Eastern Daylight Time
Applications close: 01 Jun 2026 Eastern Daylight Time
General Summary:
The Edward J. Collins, Jr. Center for Public Management in the McCormack Graduate School of Policy and Global Studies at the University of Massachusetts Boston is dedicated to improving efficiency, effectiveness, governance, and accountability at all levels of government, with a particular focus on local and state government. Since its establishment at UMass Boston by the Commonwealth in 2008, the Center has provided a comprehensive set of services to scores of the Commonwealth’s cities, towns, school districts, and state agencies, as well as to a growing number of municipalities in other states. The Center’s work is guided by Massachusetts General Laws, Chapter 75, Section 45, which provides the Center’s formal mission.
This position is a key member of the Collins Center senior administrative leadership team and is responsible for managing Collins Center business development planning, overseeing all business development work, and serving as the Center’s client relationships representative. This role combines strategic business development with hands-on functional, project, and relationship management. The position works collaboratively with Center leadership and practice area leaders to drive continual systemic improvements in client relationships management and business development, and to grow the Center’s client base, while maintaining the highest level of service, project quality, client satisfaction, and client retention.
Examples of Duties:
Business Development Management and Oversight:
- Serves as primary point of contact on business development activities, including marketing and potential client outreach.
- Provides functional oversight of all business development and client relationship work across the organization. May supervise the work of a graduate assistant or other student.
- Responds to all inquiries and determines and assigns appropriate staff to involve in proposal development process; coordinates with other staff throughout process as needed.
- Develops tailored proposals, project scopes, and budgets aligned with client objectives and Center capabilities, in collaboration with appropriate Center staff and oversight of final business development deliverables.
- Presents proposals and service offerings to clients, articulating value, approach, and deliverables clearly and persuasively.
- Negotiates terms, pricing, and contracts to find agreeable terms for Center and client.
- Ensures that project staff communication with clients meets expectations for timeliness, thoroughness, and responsiveness throughout the business development process.
- Contributes to the creation of the Center’s business development and marketing materials and resources.
- Collaborates with other Center staff to design and implement business development strategies; for example, coordinating use of client testimonials, client satisfaction analytics, etc.
- Identifies and cultivates new client relationships through networking, referrals, presentations and targeted outreach.
- May represent the Collins Center at events for the purpose of business development.
Business Development and Client Relationship Systems:
- Drives and recommends innovation and systemic change in Center practices to improve the client experience; training full and part time staff on standards and systems.
- Serves as super-user of portfolio/project/customer management software system(s).
- Develops and manages process, procedures, and standardized templates for client communications from inquiry to signed contract ensuring timeliness, thoroughness, and responsiveness standards are met.
- Analyzes feedback survey data and other relevant data and generates reports with data-driven insights and recommendations to leadership for the purpose of improved customer relations.
- Partners with Center leadership and practice leaders to develop client growth strategies and enhance service offerings.
- Provides or arranges customer service-related professional development to Center staff, as determined necessary in consultation with Center leadership.
Client Relationships Management:
- Represents the Collins Center with clients.
- Serves as an ombudsperson for clients addressing any issues or concerns that go beyond the project manager.
- Serves as resource for project staff to address their concerns and obstacles with clients.
- Monitors project progress and ensures deliverables meet both Center’s standards and client goals.
- Identifies opportunities to grow existing client accounts by identifying client needs and offering strategic solutions, in partnership with other Center staff as needed.
- Manages the formal client feedback survey process, and develops strategies for obtaining customer testimonials and informal feedback.
- Proactively checks in with recent clients about follow-up projects or additional work.
- Handles requests from past clients regarding prior projects or work products.
Project Work and Other Duties:
- Serves as project team leader and/or member on a variety of projects as determined by Supervisor.
- Other related duties as required.
Qualifications
Bachelor’s degree, or equivalent professional experience in high stakes customer service, plus 7–10 years of consulting or professional high stakes customer service or customer relations experience with extensive direct client-facing responsibility, or any equivalent combination of education, training, or experience.
Supervisory skills for project and initiatives, directing the outcome of initiatives, and overseeing business development and client relationship work.
Ability to develop proposals, scopes of work, and to negotiate client contracts.
Demonstrated success in managing multiple projects and maintaining long-term client relationships.
Ability to quickly synthesize client needs or concerns and respond expeditiously.
Superior presentation, communication, and interpersonal skills with executive-level clients.
Familiarity with New England public sector operations and administration.
Technical proficiency with standard software packages (e.g., Microsoft Suite, OneDrive, Qualtrics) or demonstrated ability to gain proficiency.
Excellent analytical and organizational skills with attention to detail and accountability.
Knowledge, Skills, and Abilities
- Strategic thinker who can translate client goals into practical solutions.
- Proactive team member who displays a habit of taking initiative.
- Persuasive communicator with a strong client service orientation.
- Confident negotiator with sound business judgment.
- Collaborative leader who demonstrates strong project and people supervisory skills, interpersonal skills and the ability to work well with a diverse variety of people.
Additional Information:
Position requires occasional travel within the state as well as some evening and weekend work.
Application Instructions:
Please apply online with your resume, cover letter and list of three professional references.
Review of candidates will begin following the application closing date.
Only Internal candidates in the Professional Staff Bargaining Unit will be considered during the first 10 business days of the posting. All other candidates will be considered after that period.
See all 14+ Client Relations Manager jobs
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Get Access To All JobsTips for Finding Visa Sponsorship as a Client Relations Manager
Target industries with established sponsorship track records
Financial services, enterprise software, and management consulting firms sponsor Client Relations Managers at the highest rates. These industries have dedicated HR teams familiar with H-1B and E-3 processes, making visa conversations significantly more straightforward than with smaller employers.
Align your degree field to the role description
USCIS requires a direct connection between your degree and the position. A business administration, marketing, or communications degree maps cleanly to Client Relations Manager duties. If your degree is in an unrelated field, gather documentation showing how your coursework directly applies.
Quantify client portfolio impact in your application materials
Sponsoring employers need to justify specialty occupation status to USCIS. Metrics like revenue retained, accounts managed, and client satisfaction scores demonstrate the analytical complexity of your role, which strengthens the employer's petition and reduces the risk of a Request for Evidence.
Raise visa sponsorship early in the interview process
Bringing up sponsorship after an offer creates friction and can collapse negotiations. Mention your visa status in the first substantive interview. Employers who sponsor proactively will not be deterred, and you avoid wasting time with those who will not.
Understand the LCA prevailing wage requirement before negotiating
Your employer must file a Labor Condition Application certifying your compensation meets the prevailing wage for Client Relations Managers in your metropolitan area. Knowing the applicable wage level helps you negotiate from an informed position and ensures your offer will clear the LCA threshold.
Prioritize employers with cap-exempt H-1B filings if possible
Universities, research institutions, and certain nonprofits can file H-1B petitions outside the annual lottery. Client relations roles exist at these organizations in alumni engagement, partnerships, and development functions. Cap-exempt positions give you year-round filing eligibility and eliminate lottery uncertainty entirely.
Client Relations Manager jobs are hiring across the US. Find yours.
Find Client Relations Manager JobsFrequently Asked Questions
Does a Client Relations Manager role qualify as a specialty occupation for H-1B purposes?
It can, but it requires careful documentation. USCIS evaluates whether the position normally requires a bachelor's degree in a specific field. Client Relations Manager roles with clear analytical, financial, or technical components, especially at enterprise firms, qualify more consistently than generalist account management positions where any degree is accepted. Your employer's petition language matters significantly here.
Which visa types are most commonly sponsored for Client Relations Manager positions?
H-1B is the most common pathway for most nationalities, though the annual lottery creates uncertainty. Australian citizens can pursue the E-3 visa, which has no lottery, no annual cap in practice, and allows unlimited two-year renewals. TN status covers Canadian and Mexican nationals in certain management roles. L-1 is an option if you're transferring internally from an overseas office of the same employer.
What degree do I need to get visa sponsorship as a Client Relations Manager?
Most employers require a bachelor's degree in business administration, marketing, communications, finance, or a closely related field. A degree in an unrelated discipline can still work if you can document how the coursework applies to client relationship functions, but this requires more effort in the USCIS petition. A master's degree improves your H-1B lottery odds through the advanced degree exemption pool.
How do I find Client Relations Manager jobs that offer visa sponsorship?
Migrate Mate filters job listings specifically by visa sponsorship availability, so you can browse Client Relations Manager roles without sorting through positions that won't work for your situation. General job boards don't filter this way, which means significant time wasted on roles where sponsorship was never on the table. Searching Migrate Mate by role and visa type is the most efficient starting point.
Can I switch employers while on an H-1B as a Client Relations Manager?
Yes. H-1B portability allows you to start working for a new employer as soon as they file a new H-1B petition on your behalf, provided your current status is valid and your previous petition was approved. You don't need to wait for the new petition to be approved before starting. Your new employer handles the filing, and the process typically takes a few weeks to initiate.
What is the prevailing wage requirement for sponsored Client Relations Manager jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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