Claims Team Lead Jobs in USA with Visa Sponsorship
Claims Team Lead roles qualify for H-1B visa sponsorship as a specialty occupation when the position requires a bachelor's degree in a directly related field like insurance, business, or risk management. Employers file a Labor Condition Application before sponsorship begins, and the H-1B annual cap and selection process apply. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsINTRODUCTION
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
ROLE AND RESPONSIBILITIES
Claims Team Lead, Auto
PRIMARY PURPOSE OF THE ROLE
To supervise the operation of multiple teams of examiners and technical staff for liability claims for clients; to monitor colleagues' workloads, provide training, and monitor individual claim activities; to provide technical/jurisdictional direction to examiner reports on claims adjudication; and to maintain a diary on claims in the teams including frequent diaries on complex or high exposure claims.
ESSENTIAL RESPONSIBILITIES OF THE ROLE MAY INCLUDE
- Supervises multiple teams of examiners, multiple bodily injury and property damage examiners and/or several (minimum seven) technical operations colleagues for a wide span of control; may delegate some duties to others within the unit.
- Identifies and advises management of trends, problems, and issues as well as recommended course of action; informs management of new procedures and ideas for continuous process improvement; and coordinates with management projects for the office.
- Provides technical/jurisdictional direction to examiner reports on claims adjudication.
- Compiles reviews and analyzes management reports and takes appropriate action.
- Performs quality review on claims in compliance with audit requirements, service contract requirements, and quality standards.
- Acts as second level of appeal for client and claimant issues regarding claim specific, procedural or special requests; implements final disposition of the appeal.
- Reviews reserve amounts on high cost claims and claims over the authority of the individual examiner.
- Monitors third party claims; maintains periodical review of litigated claims, serious vocational rehabilitation claims, questionable claims and sensitive claims as determined by client.
- Maintains contact with the client on claims and promotes a professional client relationship; makes recommendations to client as suggested by the claim status; and provides written resumes of specific claims as requested by client.
- Assures that direct reports are properly licensed in the jurisdictions serviced.
- Ensures claims files are coded correctly and adequate documentation is made by claims examiners.
- Performs other duties as assigned.
- Supports the organization's quality program(s).
SUPERVISORY RESPONSIBILITIES
- Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
- Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
- Provides support, guidance, leadership and motivation to promote maximum performance.
QUALIFICATIONS
Experience: Six (6) years of claims experience or equivalent combination of education and experience required to include two (2) years claims supervisor experience.
- Bachelor's degree from an accredited college or university preferred.
- Licenses as required.
- Professional certifications as applicable to line of business preferred.
Skills & Knowledge
- Thorough knowledge of claims management processes and procedures for multiple product lines
- Excellent oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Leadership/management/motivational skills
- Analytical and interpretive skills
- Strong organizational skills
- Excellent interpersonal skills
- Excellent negotiation skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
Work environment requirements include –
Physical: Computer keyboarding
Auditory/visual: Hearing, vision and talking
Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
INTRODUCTION
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
ROLE AND RESPONSIBILITIES
Claims Team Lead, Auto
PRIMARY PURPOSE OF THE ROLE
To supervise the operation of multiple teams of examiners and technical staff for liability claims for clients; to monitor colleagues' workloads, provide training, and monitor individual claim activities; to provide technical/jurisdictional direction to examiner reports on claims adjudication; and to maintain a diary on claims in the teams including frequent diaries on complex or high exposure claims.
ESSENTIAL RESPONSIBILITIES OF THE ROLE MAY INCLUDE
- Supervises multiple teams of examiners, multiple bodily injury and property damage examiners and/or several (minimum seven) technical operations colleagues for a wide span of control; may delegate some duties to others within the unit.
- Identifies and advises management of trends, problems, and issues as well as recommended course of action; informs management of new procedures and ideas for continuous process improvement; and coordinates with management projects for the office.
- Provides technical/jurisdictional direction to examiner reports on claims adjudication.
- Compiles reviews and analyzes management reports and takes appropriate action.
- Performs quality review on claims in compliance with audit requirements, service contract requirements, and quality standards.
- Acts as second level of appeal for client and claimant issues regarding claim specific, procedural or special requests; implements final disposition of the appeal.
- Reviews reserve amounts on high cost claims and claims over the authority of the individual examiner.
- Monitors third party claims; maintains periodical review of litigated claims, serious vocational rehabilitation claims, questionable claims and sensitive claims as determined by client.
- Maintains contact with the client on claims and promotes a professional client relationship; makes recommendations to client as suggested by the claim status; and provides written resumes of specific claims as requested by client.
- Assures that direct reports are properly licensed in the jurisdictions serviced.
- Ensures claims files are coded correctly and adequate documentation is made by claims examiners.
- Performs other duties as assigned.
- Supports the organization's quality program(s).
SUPERVISORY RESPONSIBILITIES
- Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
- Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
- Provides support, guidance, leadership and motivation to promote maximum performance.
QUALIFICATIONS
Experience: Six (6) years of claims experience or equivalent combination of education and experience required to include two (2) years claims supervisor experience.
- Bachelor's degree from an accredited college or university preferred.
- Licenses as required.
- Professional certifications as applicable to line of business preferred.
Skills & Knowledge
- Thorough knowledge of claims management processes and procedures for multiple product lines
- Excellent oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Leadership/management/motivational skills
- Analytical and interpretive skills
- Strong organizational skills
- Excellent interpersonal skills
- Excellent negotiation skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
Work environment requirements include –
Physical: Computer keyboarding
Auditory/visual: Hearing, vision and talking
Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
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Get Access To All JobsTips for Finding Claims Team Lead Jobs
Document your supervisory scope precisely
Claims Team Lead roles sit at the boundary between management and specialist work. Your resume and any petition support letter must spell out the analytical and adjudication duties that require your degree, not just the team oversight functions.
Verify the specialty occupation link early
USCIS scrutinizes lead roles where a degree isn't always required industry-wide. Pull the O*NET profile for Claims Supervisors and confirm your offer letter specifies a bachelor's in insurance, business, or a directly related field as a minimum requirement.
Target insurers with active LCA filing history
Use Migrate Mate to find employers with verified Labor Condition Application filings for claims leadership roles. Focusing on companies that have filed before saves time and signals genuine sponsorship infrastructure within their HR and legal teams.
Check prevailing wage before salary negotiations
Your employer's LCA must certify a wage at or above the prevailing wage for your location and role level. Run the OFLC Wage Search for the claims supervisor occupation in your target metro before accepting an offer so you're not negotiating below the legal floor.
Align your offer letter to H-1B petition requirements
The offer letter must state the specific duties, minimum degree requirement, and work location. A vague letter describing only supervisory responsibilities without linking them to specialized knowledge is a common reason USCIS issues a Request for Evidence on claims lead petitions.
Plan around cap timing for mid-year transitions
If you're already in H-1B status with another employer, you can start with a new claims team lead employer once the new petition is filed, with no waiting period. If you're entering the H-1B cap for the first time, budget for the annual selection process timeline.
Frequently Asked Questions
Does a Claims Team Lead role qualify as a specialty occupation for H-1B sponsorship?
It can, but it depends on how the role is structured. USCIS requires the position to normally require a bachelor's degree in a specific field like insurance, risk management, or business administration. If the job description allows any degree or significant experience in lieu of education, the specialty occupation argument weakens. Employers strengthen the petition by tying claims adjudication and coverage analysis duties directly to the required degree.
Which visas are realistic for a Claims Team Lead seeking sponsorship?
H-1B is the primary path if the role qualifies as a specialty occupation. The H-1B is subject to an annual cap and selection process, so timing matters. If you're a Canadian or Mexican national, TN visa status is worth exploring, though claims roles must fit a qualifying USMCA profession. For current F-1 students, OPT or STEM OPT may bridge the gap while pursuing H-1B sponsorship.
How do I find employers willing to sponsor a Claims Team Lead visa?
Migrate Mate lists employers with verified sponsorship history for roles in claims and insurance operations, so you can focus your search on companies that have already navigated the filing process. This is more efficient than applying broadly and discovering late in the process that an employer doesn't support sponsorship for lead-level claims positions.
What degree does an employer typically require for H-1B sponsorship in this role?
USCIS expects the position to require at least a bachelor's degree in a directly related field. For claims team lead roles, that's most defensibly insurance, risk management, finance, business administration, or a related analytical discipline. A general liberal arts degree without direct connection to claims operations creates a harder specialty occupation argument and raises the risk of a Request for Evidence from USCIS.
Does the green card process work differently for a Claims Team Lead compared to individual contributor roles?
The EB-2 or EB-3 employment-based green card process follows the same PERM labor certification route regardless of seniority level. The employer must demonstrate no qualified U.S. workers are available for the specific role as defined. Lead and supervisory titles don't bypass PERM, but they can help define a narrower, more specialized position that's harder to fill with domestic candidates.
What is the prevailing wage requirement for sponsored Claims Team Lead jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.