Workflow Specialist Jobs
Workflow Specialist jobs are open across healthcare, financial services, logistics, and technology, from entry-level coordinator roles to senior process leads, with specializations in business process automation, document control, and operational efficiency. Find a role that fits below and apply directly.
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Showing 5 of 20+ Workflow Specialist jobs
About Matter Health
Matter Health delivers primary and preventive healthcare directly to older adults living in public housing communities. Our mission is simple: to improve healthcare access by meeting patients where they are and building trusted relationships within the communities we serve. We are rapidly expanding and are seeking mission-driven professionals who thrive in fast-paced, people-centered environments.
We Lead with Love in Everything We Do.
About the Role
Matter Health is seeking a hands-on, mission-driven AI Automation Workflow Specialist to join our Information Technology team. This individual contributor role is responsible for building and deploying AI-assisted workflow automations that support our operations, clinical, care support, and field-based teams, helping them spend less time on repetitive tasks and more time on the patients and work that matter most.
Working directly with business and clinical stakeholders, you will identify day-to-day workflow opportunities, configure and deploy automations using Matter Health's established AI tools and platform, and support adoption across the organization. This is a building and operational role, not a platform architecture or people management position.
This role is ideal for someone who learns new AI tools quickly, enjoys partnering with non-technical teams to solve real problems, and is excited about applying emerging AI capabilities in service of a genuine mission. This position reports to the Chief Technology Officer. This is a fully remote role with up to 10% travel for occasional in-person meetings or team offsites.
Key Responsibilities
- Partner with clinical, care support, operations, and field-based teams to understand day-to-day workflows, pain points, and opportunities for AI-driven automation
- Gather requirements from stakeholders with varying levels of technical fluency and translate real operational problems into automation ideas that can be built and tested quickly
- Collect structured and informal feedback from clinicians, care support agents, operations staff, and field-based teams to guide ongoing iteration of deployed automations
- Submit identified opportunities into the team's intake process and collaborate with the AI Platform Engineer and requesting-team leadership to define priorities
- Use approved AI tools, agent platforms, and automation software to configure, build, and deploy workflow automations and AI-assisted processes for operations, clinical, care support, and field-based teams
- Write and refine prompts and configure workflow logic within existing platform tooling, templates, and standards to automate repetitive day-to-day tasks
- Test and refine deployed automations with real users, iterating based on usage feedback and observed performance
- Monitor day-to-day performance of deployed automations and escalate issues related to accuracy, reliability, or unexpected behavior to the AI Platform Engineer or Engineering team
- Follow established platform standards, prompt and context templates, and controls when building and deploying automations, including those handling protected health information (PHI)
- Create documentation, training materials, and enablement content to support successful adoption of new AI-driven workflows
- Maintain a library of deployed automations, prompts, and workflow configurations to support consistency, reuse, and knowledge sharing across the organization
- Support change management and adoption efforts as new automations are rolled out across operational teams
- Partner with the AI Platform Engineer and stakeholders to evaluate when a deployed automation is ready to expand, refine, or retire
Qualifications
Required
- Associate's or Bachelor's degree, or equivalent practical experience
- 1-3 years of experience in business operations, process improvement, workflow automation, or a related operational role
- Hands-on experience using AI tools, chatbots, or no-code/low-code automation platforms to build or configure workflows
- Strong ability to gather requirements from business and clinical stakeholders with varying levels of technical fluency
- Comfortable working within established technical standards, prompt and context templates, and controls without needing to design underlying platform architecture
- Experience documenting workflows and automation configurations clearly for both technical and non-technical audiences
- Basic understanding of responsible AI practices and safe handling of sensitive data, including protected health information (PHI)
- Excellent written and verbal communication skills, with the ability to explain new tools clearly to non-technical audiences
Preferred
- Experience in the healthcare industry; familiarity with clinical operations, call center or care support workflows, or field-based care models is a plus
- Experience with EMR systems, healthcare data, or clinical workflow tools
- Familiarity with value-based care, Medicare, or Medicare Advantage environments
- Experience supporting distributed, remote, or field-based teams
- Background in change management, user training, or internal enablement
- Comfort working in a fast-paced, high-growth organization where priorities evolve
What Success Looks Like
- Meaningful hours saved for operational, clinical, and field-based teams through deployed automations
- Strong adoption of deployed automations by their target teams and users
- A growing library of automations successfully built, deployed, and actively maintained in production
- Efficient intake-to-launch cycle time from approved automation request to deployment
- Collaborative, trusted relationships with clinical and operational stakeholders across the organization
- Clear and accessible documentation that enables teams to understand and build on deployed workflows
- Active contribution to a growing culture of AI-native thinking across the organization
Why Matter Health
At Matter Health, we believe that where you live should never determine the quality of care you receive. Every team member is vital in improving healthcare access for older adults who have historically been underserved by traditional healthcare systems.
This isn't just a mission statement. It's the work we do every day.
We Lead with Love in Everything We Do.
Working at Matter Health
We're committed to supporting our team both professionally and personally. Benefits for full-time team members begin on the first of the month after your start date.
Health & Wellness
- Medical, dental, and vision coverage
- Employer-funded HSA options
- Employer-paid life and disability insurance
- Voluntary illness, accident, and hospitalization coverage
- Access to Matter Health's in-person and virtual care services
Financial Security
- Competitive compensation
- 401(k) with company match starting on Day 60
- Financial wellness resources and support
Time Away
- Up to 4 weeks of PTO
- 10 paid company holidays
- 2 volunteer days annually for meaningful causes
Eligibility is based on full-time employment status. Additional details will be shared during the interview process.
Equal Opportunity Employer
Matter Health is committed to building a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences and foster an environment where every team member feels valued, respected, and supported.
About Matter Health
Matter Health delivers primary and preventive healthcare directly to older adults living in public housing communities. Our mission is simple: to improve healthcare access by meeting patients where they are and building trusted relationships within the communities we serve. We are rapidly expanding and are seeking mission-driven professionals who thrive in fast-paced, people-centered environments.
We Lead with Love in Everything We Do.
About the Role
Matter Health is seeking a hands-on, mission-driven AI Automation Workflow Specialist to join our Information Technology team. This individual contributor role is responsible for building and deploying AI-assisted workflow automations that support our operations, clinical, care support, and field-based teams, helping them spend less time on repetitive tasks and more time on the patients and work that matter most.
Working directly with business and clinical stakeholders, you will identify day-to-day workflow opportunities, configure and deploy automations using Matter Health's established AI tools and platform, and support adoption across the organization. This is a building and operational role, not a platform architecture or people management position.
This role is ideal for someone who learns new AI tools quickly, enjoys partnering with non-technical teams to solve real problems, and is excited about applying emerging AI capabilities in service of a genuine mission. This position reports to the Chief Technology Officer. This is a fully remote role with up to 10% travel for occasional in-person meetings or team offsites.
Key Responsibilities
- Partner with clinical, care support, operations, and field-based teams to understand day-to-day workflows, pain points, and opportunities for AI-driven automation
- Gather requirements from stakeholders with varying levels of technical fluency and translate real operational problems into automation ideas that can be built and tested quickly
- Collect structured and informal feedback from clinicians, care support agents, operations staff, and field-based teams to guide ongoing iteration of deployed automations
- Submit identified opportunities into the team's intake process and collaborate with the AI Platform Engineer and requesting-team leadership to define priorities
- Use approved AI tools, agent platforms, and automation software to configure, build, and deploy workflow automations and AI-assisted processes for operations, clinical, care support, and field-based teams
- Write and refine prompts and configure workflow logic within existing platform tooling, templates, and standards to automate repetitive day-to-day tasks
- Test and refine deployed automations with real users, iterating based on usage feedback and observed performance
- Monitor day-to-day performance of deployed automations and escalate issues related to accuracy, reliability, or unexpected behavior to the AI Platform Engineer or Engineering team
- Follow established platform standards, prompt and context templates, and controls when building and deploying automations, including those handling protected health information (PHI)
- Create documentation, training materials, and enablement content to support successful adoption of new AI-driven workflows
- Maintain a library of deployed automations, prompts, and workflow configurations to support consistency, reuse, and knowledge sharing across the organization
- Support change management and adoption efforts as new automations are rolled out across operational teams
- Partner with the AI Platform Engineer and stakeholders to evaluate when a deployed automation is ready to expand, refine, or retire
Qualifications
Required
- Associate's or Bachelor's degree, or equivalent practical experience
- 1-3 years of experience in business operations, process improvement, workflow automation, or a related operational role
- Hands-on experience using AI tools, chatbots, or no-code/low-code automation platforms to build or configure workflows
- Strong ability to gather requirements from business and clinical stakeholders with varying levels of technical fluency
- Comfortable working within established technical standards, prompt and context templates, and controls without needing to design underlying platform architecture
- Experience documenting workflows and automation configurations clearly for both technical and non-technical audiences
- Basic understanding of responsible AI practices and safe handling of sensitive data, including protected health information (PHI)
- Excellent written and verbal communication skills, with the ability to explain new tools clearly to non-technical audiences
Preferred
- Experience in the healthcare industry; familiarity with clinical operations, call center or care support workflows, or field-based care models is a plus
- Experience with EMR systems, healthcare data, or clinical workflow tools
- Familiarity with value-based care, Medicare, or Medicare Advantage environments
- Experience supporting distributed, remote, or field-based teams
- Background in change management, user training, or internal enablement
- Comfort working in a fast-paced, high-growth organization where priorities evolve
What Success Looks Like
- Meaningful hours saved for operational, clinical, and field-based teams through deployed automations
- Strong adoption of deployed automations by their target teams and users
- A growing library of automations successfully built, deployed, and actively maintained in production
- Efficient intake-to-launch cycle time from approved automation request to deployment
- Collaborative, trusted relationships with clinical and operational stakeholders across the organization
- Clear and accessible documentation that enables teams to understand and build on deployed workflows
- Active contribution to a growing culture of AI-native thinking across the organization
Why Matter Health
At Matter Health, we believe that where you live should never determine the quality of care you receive. Every team member is vital in improving healthcare access for older adults who have historically been underserved by traditional healthcare systems.
This isn't just a mission statement. It's the work we do every day.
We Lead with Love in Everything We Do.
Working at Matter Health
We're committed to supporting our team both professionally and personally. Benefits for full-time team members begin on the first of the month after your start date.
Health & Wellness
- Medical, dental, and vision coverage
- Employer-funded HSA options
- Employer-paid life and disability insurance
- Voluntary illness, accident, and hospitalization coverage
- Access to Matter Health's in-person and virtual care services
Financial Security
- Competitive compensation
- 401(k) with company match starting on Day 60
- Financial wellness resources and support
Time Away
- Up to 4 weeks of PTO
- 10 paid company holidays
- 2 volunteer days annually for meaningful causes
Eligibility is based on full-time employment status. Additional details will be shared during the interview process.
Equal Opportunity Employer
Matter Health is committed to building a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences and foster an environment where every team member feels valued, respected, and supported.
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Find Workflow Specialist JobsWorkflow Specialist Job Market
Who's Hiring
Top Industries Hiring
- Education
- News & Publishing
- Science & Research
- Transportation & Logistics
- Consulting & Professional Services
What Employers Look For
The qualifications that appear most often in workflow specialist jobs.
- Experience mapping, documenting, and improving end-to-end business processes
- Proficiency with BPM or workflow automation platforms such as low-code tools or enterprise process software
- Ability to analyze process data, identify bottlenecks, and present findings to stakeholders
- Familiarity with project management methodologies including Agile, Lean, or Six Sigma principles
- Strong written communication skills for creating SOPs, process guides, and workflow diagrams
- Bachelor's degree in business administration, operations management, information systems, or a related field
Tips for Your Workflow Specialist Job Search
Tailor your resume to process outcomes
Workflow specialists are hired for results, not just activity. For each role you've held, describe the process you mapped, the bottleneck you resolved, and what improved afterward. Hiring managers need to see that you move work forward, not just document it.
List your automation and BPM tools explicitly
Job postings for this role vary widely in the tools they expect. Call out every platform you've used, whether that's low-code automation builders, BPM software, or ticketing systems. Vague references to 'process tools' won't get you past an applicant tracking system screen.
Apply early to roles that fit
Migrate Mate lists workflow specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings that name your industry vertical
Workflow specialists in healthcare operate under compliance constraints that differ sharply from those in fintech or manufacturing. Search by industry, not just job title. A posting that names your vertical means the employer already understands the domain context you bring.
Prepare a process improvement example for every interview
Interviewers for this role almost always ask you to walk through a workflow you redesigned. Prepare two or three concrete examples with a clear before-and-after. Generic answers about 'identifying inefficiencies' won't hold up when the interviewer probes for specifics.
Negotiate scope before negotiating anything else
Before discussing compensation, clarify whether the role owns process design, or only documents processes others design. These are very different jobs with the same title. Getting scope in writing protects you from landing in a documentation role when you wanted a redesign role.
Workflow Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most workflow specialists?
The companies hiring the most workflow specialists right now include Thermo Fisher Scientific, UNIS, and Octus, with the largest share of openings in New York, California, and Missouri, based on current listings on Migrate Mate as of November 2026. Healthcare systems, financial services firms, and large logistics operations tend to maintain the most consistent demand for this role.
How many workflow specialist jobs are remote?
About 44% of workflow specialist openings are fully remote or hybrid as of November 2026, reflecting strong demand for distributed process work. Roles focused on digital process automation and documentation tend to be the most remote-friendly, while positions requiring on-site observation of physical workflows or direct team facilitation are more likely to be in-person.
How do you become a workflow specialist?
Start by building a foundation in business operations, project coordination, or a process-heavy administrative role. Learn at least one process mapping method, such as Lean or business process modeling, and get hands-on with workflow or automation tools. Document a process improvement you led, even in a volunteer or internal capacity, because interviewers consistently ask for a concrete example. A degree in business, operations, or information systems strengthens your candidacy, though demonstrated process experience often carries more weight.
Can you get hired as a workflow specialist with little experience?
Yes, entry-level workflow specialist roles do exist, particularly at larger organizations that have dedicated process improvement teams. The most effective approach is to come in with transferable experience from operations, project support, or administrative coordination and pair it with demonstrated knowledge of process mapping concepts. Building a simple portfolio, even one process you've documented and improved in a previous role or side project, gives you something concrete to discuss in interviews and separates you from candidates with only coursework to show.
What does the workflow specialist interview process look like?
Most employers run two to three interview rounds for this role. The first is typically a screening call with a recruiter or hiring manager focused on your background and tool familiarity. A second round often includes a structured behavioral interview where you walk through a process you've improved in detail. Some employers add a practical exercise, such as mapping a provided scenario or reviewing an existing workflow and identifying gaps. Final rounds may involve meeting cross-functional stakeholders the role would support.
Where can I find and apply to workflow specialist jobs?
You can find and apply to workflow specialist jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your background and apply directly to each listing.
See All 20 Workflow Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
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