Community General Manager Jobs
Community General Manager jobs are open across residential real estate, mixed-use developments, homeowner associations, and coworking operators, at levels from assistant to senior and regional, with specializations in HOA governance, amenity programming, and operations management. Find a role that fits below and apply directly.
Find JobsOverview
Showing 5 of 51+ Community General Manager jobs
Description
Position Summary
FirstService Residential is seeking a proven executive leader to oversee a premier, highly amenities luxury condominium complex in Alexandria, VA . As the senior leader of the community, the General Manager serves as the face of the organization, working closely with Board leadership, residents, associates, and key stakeholders to shape the strategic direction of the community and deliver an exceptional resident experience.
This is a unique opportunity to lead a premier community, build and develop a high-performing team, and drive the long-term vision, culture, and performance of a multifaceted organization. The ideal candidate is a relationship-driven leader who excels at operating strategically while empowering experienced department leaders to manage day-to-day operations. Success in this role requires executive presence, strong business acumen, and the ability to build trust, create alignment, and lead through influence across a broad range of stakeholders.
Essential Duties & Responsibilities
- Serve as the senior operational and strategic leader for the community.
- Partner closely with the Board of Directors to develop and execute the community's long-term vision and strategic objectives.
- Provide leadership and oversight to a team of experienced managers responsible for community operations, resident services, facilities, lifestyle programming, amenities, and other key functions.
- Build a culture of accountability, service excellence, collaboration, and continuous improvement.
- Lead through influence and delegation, ensuring department leaders are equipped to effectively manage day-to-day operations.
- Develop strong relationships with residents, volunteers, business partners, vendors, and community stakeholders.
- Oversee the preparation, execution, and management of operating and reserve budgets.
- Monitor financial performance and provide recommendations that support the community's strategic and fiscal goals.
- Present recommendations, operational reports, and strategic initiatives to Board leadership and committee members.
- Ensure compliance with governing documents, policies, procedures, and applicable regulations.
- Identify opportunities to improve operational efficiency, resident satisfaction, and overall community performance.
- Support recruiting, succession planning, leadership development, and associate engagement efforts across the community.
- Maintain a visible presence throughout the community and serve as a trusted leader and ambassador for the organization.
- Lead special projects, transitions, and strategic initiatives as assigned.
Education & Experience
- Bachelor's degree preferred or equivalent combination of education and relevant leadership experience.
- Minimum of 10 years of progressive leadership experience in community management, hospitality, private club management, real estate operations, association management, resort operations, or a similarly complex service-driven environment.
- Experience leading large teams through multiple layers of leadership and management.
- Demonstrated success working closely with Boards, governing bodies, ownership groups, or executive stakeholders.
- Strong financial management experience, including budgeting, forecasting, reserve planning, and operational oversight.
- Proven track record of leading organizational change, developing talent, and driving operational excellence.
- Professional designations such as PCAM, CMCA, AMS, CCM, or related certifications are preferred.
Knowledge, Skills & Abilities
- Exceptional leadership and relationship-building skills.
- Executive presence with the ability to influence and inspire confidence across diverse stakeholder groups.
- Strong strategic planning and organizational development capabilities.
- Sound business judgment and decision-making skills.
- Excellent written, verbal, and presentation communication skills.
- Ability to balance long-term planning with operational execution.
- Demonstrated ability to build consensus and navigate complex stakeholder relationships.
- Strong analytical and financial acumen.
- Ability to manage multiple priorities while maintaining a high level of professionalism and responsiveness.
- Commitment to delivering an outstanding resident experience.
Physical Requirements / Working Environment:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary.
- Must be able to sit and stand for extended periods of time.
- Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business.
- Must have finger dexterity for typing/using a keyboard.
- Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates.
- Capable of working extended hours, to include evenings, weekends and holidays as necessary.
- This position may alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting.
- Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills.
- Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns.
- Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties.
The work environment characteristics are normal office conditions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $175,000 - $200,000 annually
Disclaimer Statement:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.
Description
Position Summary
FirstService Residential is seeking a proven executive leader to oversee a premier, highly amenities luxury condominium complex in Alexandria, VA . As the senior leader of the community, the General Manager serves as the face of the organization, working closely with Board leadership, residents, associates, and key stakeholders to shape the strategic direction of the community and deliver an exceptional resident experience.
This is a unique opportunity to lead a premier community, build and develop a high-performing team, and drive the long-term vision, culture, and performance of a multifaceted organization. The ideal candidate is a relationship-driven leader who excels at operating strategically while empowering experienced department leaders to manage day-to-day operations. Success in this role requires executive presence, strong business acumen, and the ability to build trust, create alignment, and lead through influence across a broad range of stakeholders.
Essential Duties & Responsibilities
- Serve as the senior operational and strategic leader for the community.
- Partner closely with the Board of Directors to develop and execute the community's long-term vision and strategic objectives.
- Provide leadership and oversight to a team of experienced managers responsible for community operations, resident services, facilities, lifestyle programming, amenities, and other key functions.
- Build a culture of accountability, service excellence, collaboration, and continuous improvement.
- Lead through influence and delegation, ensuring department leaders are equipped to effectively manage day-to-day operations.
- Develop strong relationships with residents, volunteers, business partners, vendors, and community stakeholders.
- Oversee the preparation, execution, and management of operating and reserve budgets.
- Monitor financial performance and provide recommendations that support the community's strategic and fiscal goals.
- Present recommendations, operational reports, and strategic initiatives to Board leadership and committee members.
- Ensure compliance with governing documents, policies, procedures, and applicable regulations.
- Identify opportunities to improve operational efficiency, resident satisfaction, and overall community performance.
- Support recruiting, succession planning, leadership development, and associate engagement efforts across the community.
- Maintain a visible presence throughout the community and serve as a trusted leader and ambassador for the organization.
- Lead special projects, transitions, and strategic initiatives as assigned.
Education & Experience
- Bachelor's degree preferred or equivalent combination of education and relevant leadership experience.
- Minimum of 10 years of progressive leadership experience in community management, hospitality, private club management, real estate operations, association management, resort operations, or a similarly complex service-driven environment.
- Experience leading large teams through multiple layers of leadership and management.
- Demonstrated success working closely with Boards, governing bodies, ownership groups, or executive stakeholders.
- Strong financial management experience, including budgeting, forecasting, reserve planning, and operational oversight.
- Proven track record of leading organizational change, developing talent, and driving operational excellence.
- Professional designations such as PCAM, CMCA, AMS, CCM, or related certifications are preferred.
Knowledge, Skills & Abilities
- Exceptional leadership and relationship-building skills.
- Executive presence with the ability to influence and inspire confidence across diverse stakeholder groups.
- Strong strategic planning and organizational development capabilities.
- Sound business judgment and decision-making skills.
- Excellent written, verbal, and presentation communication skills.
- Ability to balance long-term planning with operational execution.
- Demonstrated ability to build consensus and navigate complex stakeholder relationships.
- Strong analytical and financial acumen.
- Ability to manage multiple priorities while maintaining a high level of professionalism and responsiveness.
- Commitment to delivering an outstanding resident experience.
Physical Requirements / Working Environment:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary.
- Must be able to sit and stand for extended periods of time.
- Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business.
- Must have finger dexterity for typing/using a keyboard.
- Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates.
- Capable of working extended hours, to include evenings, weekends and holidays as necessary.
- This position may alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting.
- Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills.
- Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns.
- Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties.
The work environment characteristics are normal office conditions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $175,000 - $200,000 annually
Disclaimer Statement:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.
Community General Manager Jobs by Experience Level
See All 51 Community General Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsCommunity General Manager Job Market
Who's Hiring
- The E. W. Scripps Company11
- National Community Renaissance5
- Old National Bank4
- FirstService Residential4
- Access Management3
What Employers Look For
The qualifications that appear most often in community general manager jobs.
- Five or more years of property or community management experience
- Certified Manager of Community Associations (CMCA) or similar professional credential
- Demonstrated experience managing HOA or condominium association boards
- Proficiency with community management or property management software platforms
- Strong budget management and financial reporting skills
- Bachelor's degree in business, real estate, hospitality, or a related field
Tips for Your Community General Manager Job Search
Tailor your resume to property type
Hiring managers for community general manager roles differentiate sharply between HOA, multifamily, and commercial mixed-use experience. Lead your resume with the exact property type you've managed and call out unit count, budget size, and board or vendor relationships you owned directly.
Apply early to roles that fit
Migrate Mate lists community general manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Highlight your compliance and governance work
Community general manager postings consistently screen for candidates who have navigated CC&R enforcement, reserve fund studies, or municipal code compliance. Document specific situations where you resolved a governance dispute or steered a board through a regulatory issue.
Prepare a portfolio of community programs
Bring documented examples of amenity programming, resident events, or service improvements you launched. Interviewers for this role want evidence you can build community culture, not just manage operations, so concrete outcomes carry more weight than a list of responsibilities.
Research the management company before your interview
Many community general managers are employed by third-party property management firms rather than the community itself. Understand whether the company manages HOAs, multifamily, or commercial portfolios and prepare questions about how they handle board relations and performance reviews.
Negotiate scope alongside compensation
When you receive an offer, clarify the number of communities you will oversee, your authority over vendor contracts, and whether capital project decisions require board approval. These scope questions affect your day-to-day autonomy and are easier to resolve before you accept.
Community General Manager Jobs: Frequently Asked Questions
Which companies are hiring the most community general managers?
The most active employers for community general managers right now are The E. W. Scripps Company, National Community Renaissance, and Old National Bank, and the most openings are in Florida, California, and Texas, based on current listings on Migrate Mate as of November 2026. Demand is strongest at large third-party HOA and multifamily management companies operating across multiple states.
How many community general manager jobs are remote?
About 25% of community general manager openings are fully remote or hybrid as of November 2026, reflecting the on-site nature of most community oversight work. Administrative functions like budgeting, board communication, and vendor coordination are most likely to be performed remotely within otherwise on-site roles.
How do you become a community general manager?
Start in an assistant or community manager role to build direct experience with resident relations, vendor oversight, and board meetings. Earn a recognized credential such as the CMCA through the Community Association Managers International Certification Board. Progress by taking on larger or more complex communities, demonstrating budget management, and building a record of effective board collaboration before stepping into a general manager seat.
Can you get hired as a community general manager with limited experience?
Candidates with limited direct experience improve their chances by targeting smaller HOA communities or properties managed by regional firms willing to develop talent. Relevant backgrounds in hospitality management, facilities coordination, or customer service translate well. Earning an entry-level credential and volunteering on a local HOA board are concrete ways to close the experience gap before applying.
What does the community general manager interview process look like?
Most employers run two to three rounds beginning with a phone or video screen focused on property type experience and credentials. A second round typically involves a panel with a regional manager and sometimes a board representative who will ask situational questions about resident disputes or budget scenarios. Final rounds often include a site visit to the community you would manage.
Where can I find and apply to community general manager jobs?
You can find and apply to community general manager jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience and preferred property type, then apply directly to each opening that fits.
See All 51 Community General Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find Jobs