Account Resolution Specialist Jobs
Account Resolution Specialist jobs are open across healthcare, financial services, banking, and collections agencies, at every level from entry-level to senior and team lead, with specializations in medical billing, consumer debt, and commercial accounts. Find a role that fits below and apply directly.
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Showing 5 of 45+ Account Resolution Specialist jobs
Description
Under the direction of the Assistant Director Patient Accounts, Supervisor and Lead Account Resolution Team, performs functions involved in the billing and collection of professional receivables, customer service duties, and the processing of accounts. Is consistent, dependable and accurate in carrying out responsibilities to a successful conclusion. Clearly understands purpose, objectives, practices and procedures of the department. Performs other tasks that may be assigned by the Lead and Supervisor. Interacts with patients, insurance companies, various government agencies, physicians, and departments to address outstanding patient account balances.
Qualifications
Required:
High School Diploma or GED
Work Experience and Additional Information
Minimum of two (2) year billing and/or collection experience in a medical setting.
Primary Location
: TampaWork Locations
:Job
: Patient Financial ServicesOrganization
: Florida Health Sciences Center Tampa General HospitalShift
: Day JobJob Type
: Hybrid RemoteMinimum Salary
: 17.39Job Posting
: Nov 11, 2026, 9:26:21 AMDescription
Under the direction of the Assistant Director Patient Accounts, Supervisor and Lead Account Resolution Team, performs functions involved in the billing and collection of professional receivables, customer service duties, and the processing of accounts. Is consistent, dependable and accurate in carrying out responsibilities to a successful conclusion. Clearly understands purpose, objectives, practices and procedures of the department. Performs other tasks that may be assigned by the Lead and Supervisor. Interacts with patients, insurance companies, various government agencies, physicians, and departments to address outstanding patient account balances.
Qualifications
Required:
High School Diploma or GED
Work Experience and Additional Information
Minimum of two (2) year billing and/or collection experience in a medical setting.
Primary Location
: TampaWork Locations
:Job
: Patient Financial ServicesOrganization
: Florida Health Sciences Center Tampa General HospitalShift
: Day JobJob Type
: Hybrid RemoteMinimum Salary
: 17.39Job Posting
: Nov 11, 2026, 9:26:21 AMSee All 45 Account Resolution Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsAccount Resolution Specialist Job Market
Who's Hiring
Top Industries Hiring
- Education
- Waste Management & Environmental Services
What Employers Look For
The qualifications that appear most often in account resolution specialist jobs.
- 1-3 years of experience in collections, billing, or accounts receivable
- Knowledge of the Fair Debt Collection Practices Act and relevant compliance regulations
- Proficiency with collections or billing software such as CUBS, Salesforce, or similar platforms
- Strong written and verbal communication skills for negotiating payment arrangements
- High school diploma or equivalent required, associate or bachelor's degree preferred
- Experience working with medical billing codes or electronic health records for healthcare roles
Tips for Your Account Resolution Specialist Job Search
Tailor your resume to collections terminology
Hiring managers scan for specific language like account reconciliation, payment plans, skip tracing, and dispute resolution. Mirror the exact phrasing from each job posting so your resume passes applicant tracking systems and reads as immediately relevant to the role.
Highlight your compliance knowledge upfront
Employers in this field prioritize candidates familiar with the Fair Debt Collection Practices Act and HIPAA for healthcare roles. Call that knowledge out explicitly in your resume summary rather than burying it in a skills list at the bottom.
Apply early to roles that fit
Migrate Mate lists account resolution specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by account type and industry
Medical billing accounts, commercial debt, and consumer collections each require different skills and use different software. Filtering your search by industry saves time and puts you in front of employers whose day-to-day work matches your actual experience.
Prepare a metric-driven answer about recovery rates
Interviewers for account resolution roles almost always ask how you measure success. Know your average collection rate, the volume of accounts you managed, or how quickly you typically resolved disputes, and have a concrete example ready before the interview.
Follow up with a specific reference to the role
A follow-up email that references a specific detail from the interview, such as the account portfolio size or the software platform they use, demonstrates genuine interest and keeps you memorable when hiring managers compare finalists.
Account Resolution Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most account resolution specialists?
Accendra Health, Ovation Healthcare, and OnPath Federal Credit Union are hiring the most account resolution specialists right now, with openings concentrated in New York, Louisiana, and Utah, based on current listings on Migrate Mate as of November 2026. Healthcare systems, financial institutions, and third-party collections agencies consistently represent the largest share of active openings.
How many account resolution specialist jobs are remote?
About 71% of account resolution specialist openings are fully remote or hybrid as of November 2026, with remote availability concentrated in phone-based collections and medical billing dispute roles. Positions that require in-person access to patient records, branch-level banking systems, or on-site team supervision are more likely to be fully on-site.
How do you become an account resolution specialist?
Start by building experience in customer service, billing, or accounts receivable, since most employers want candidates who have handled payment disputes or account discrepancies directly. Familiarize yourself with the Fair Debt Collection Practices Act and, for healthcare roles, with medical billing codes and HIPAA requirements. Earning a certification in medical billing or credit and collections can strengthen your application, particularly if you're competing for roles at larger organizations.
Can you get hired as an account resolution specialist with little or no experience?
Yes, entry-level account resolution specialist roles exist, and employers frequently hire candidates from customer service, retail banking, or call center backgrounds because those jobs build negotiation and conflict resolution skills that transfer directly. Demonstrating familiarity with collections regulations, showing comfort handling difficult conversations, and passing a background check are often more important to hiring managers than prior collections experience specifically.
What does the account resolution specialist interview process look like?
Most hiring processes for this role include a phone screen focused on your experience handling disputes or past-due accounts, followed by one or two in-person or video interviews with a supervisor or team lead. Expect situational questions about how you handle uncooperative account holders or escalate unresolved cases. Some employers add a brief role-play exercise where you practice negotiating a payment arrangement with a mock customer.
Where can I find and apply to account resolution specialist jobs?
You can find and apply to account resolution specialist jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience and background, then apply directly to each listing that fits.
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