Agency Operations Manager Jobs
Agency Operations Manager jobs are open across marketing, advertising, and staffing agencies, as well as consulting and media firms, at every level from coordinator-level promotions to senior director, with specializations in process optimization, vendor management, and account operations. Find a role that fits below and apply directly.
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The NFL Films Commercial Operations and Business Affairs Department oversees business operations, strategy, and deal negotiations for NFL Films. We are seeking a Business Operations Associate who thrives in a creative, collaborative, and fast-paced environment and can provide operational support across key areas of the NFL Films business. This role will manage essential systems and workflows, coordinate employee and business partner initiatives, and work closely with NFL Films leadership, League departments, external vendors, and business partners.
Responsibilities
- Manage the creation of POGA contracts for production projects and syndication Review incoming requests, manually create new project contracts, and distribute assigned contract numbers to the internal stakeholders who need them to keep projects on track.
- Facilitate deal-execution workflows and new vendor onboarding through the contract lifecycle management system, partnering with internal teams to move agreements through execution. Create purchase orders and process invoices for Business Operations in line with company policies.
- Lead the planning and execution of internal employee events and engagement programs, from concept, budgeting, and vendor coordination through day-of execution. Manage timelines, invitations, RSVPs, logistics, and post-event follow-up to deliver a well-organized experience for employees.
- Track event-related vendors, such as caterers, through the onboarding process and maintain an accurate, up-to-date record of all onboarded vendors.
- Provide cross-functional operational support for tax credit reporting and analysis.
- Develop and maintain Airtable systems that support business operations across multiple groups, including project billing readiness and status updates for timely invoice preparation, budget and expenditure tracking, revenue reporting, ACA tracking, and third-party Entertainment Requests for use of NFL intellectual property.
- Maintain production and footage usage trackers to ensure accurate project information, licensing compliance, and timely reporting across the NFL Films business.
- Monitor licensing and website inquiries, route requests to the appropriate internal contacts, and maintain accurate client and vendor records to support ongoing business relationships.
- Manage internal employee communications by drafting, editing, and distributing content for newsletters, the NFL Films Intranet, and informational monitors throughout the building.
- Facilitate senior leadership business partner visits, including scheduling meetings, developing day-of itineraries, arranging building tours, coordinating internal participation, and providing on-site support to deliver a polished, professional experience.
- Support additional business operations initiatives, special projects, and other responsibilities as assigned
Required Qualifications
- 3-5+ years’ experience in a business operations environment.
- Bachelor's degree or equivalent experience.
- General knowledge of the production and media industry
Preferred Qualifications
- Working knowledge of Airtable or comparable databases and workflow platforms, as well as contract lifecycle management systems.
- Proven ability to enhance processes and workflows by implementing solutions that increase efficiency and reduce manual effort.
- Familiarity with production and media operations, including production tracking and footage usage compliance.
- Background planning and executing internal employee events and coordinating business partner visits, including timelines, invitations, RSVPs, vendors, catering, logistics, and day-of execution.
- Ability to support internal communications, including newsletters, intranet content, and digital signage.
- Ability to partner across departments on agreements, requisitions, payment processing, and other operational needs.
- Excellent organizational, prioritization, verbal, and written communication skills.
- Detail-oriented and able to work independently and collaboratively while managing multiple priorities in a fast-paced, deadline-driven environment.
Terms / Expected Hours of Work
- 40 Hours per week in office.
- This job posting is for a position with one of the NFL’s third-party agency partners that provides services to the NFL. The individual selected for this role will be an employee of that third-party agency and not the NFL.
- All compensation, benefits, and other terms and conditions of employment are handled by the agency.
- The assignment to provide services to the NFL will be limited in duration but may be extended for an additional period by agreement between the NFL and the agency.
Salary / Pay Range
This job posting contains a pay range, which represents the range of salaries or hourly rates that the NFL believes, in good faith, at the time of this posting that it might be willing to pay for the posted job in the location(s) specified. The NFL expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would the NFL consider paying a salary or rate near the higher end of the range.
Benefits Information
At the NFL, in-person work at our offices is a top priority because it allows us to collaborate more effectively, build stronger connections, and maintain the culture that drives our success. This role requires onsite presence at an NFL office or stadium location, and remote and/or hybrid working options are not offered.
NO RELOCATION ASSISTANCE WILL BE PROVIDED.
The NFL is committed to building an inclusive work environment that reflects our incredible fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, and local laws.
WHO WE ARE:
NFL Core Values:
- Respect: Everyone matters. We celebrate diverse opinions, honor hard work, and value every contribution.
- Integrity: We do what's right, even when it's tough. We hold ourselves accountable and always follow through.
- Team Responsibility: We support each other and our communities. No one is bigger than the game, and every action impacts others.
- Resiliency: We set high standards, overcome adversity, and adapt to challenges, always striving for excellence.
NFL Leadership Attributes:
- Build Talent: We develop and nurture potential, empowering individuals to grow and succeed.
- Execute: We take action with precision, delivering results that drive our goals forward.
- Inspire: We motivate others through vision, energy, and a commitment to excellence.
- Live Our Values: We embody our core principles in every decision and action.
- Know the Business: We stay informed, understand our industry, and make decisions that strengthen our position.
- Think Big: We challenge the status quo, envision bold possibilities, and strive for transformative impact
WHO YOU ARE:
Talent Attributes: What we expect for our employees:
- Embody an enthusiastic, proactive can-do attitude
- Embrace grit, free from ego or entitlement
- Excel as a relationship builder, with the ability to influence
- Eager learner, driven by passion rather than just ambition
- Encompasses an incredible work ethic with an agile mindset
The NFL Films Commercial Operations and Business Affairs Department oversees business operations, strategy, and deal negotiations for NFL Films. We are seeking a Business Operations Associate who thrives in a creative, collaborative, and fast-paced environment and can provide operational support across key areas of the NFL Films business. This role will manage essential systems and workflows, coordinate employee and business partner initiatives, and work closely with NFL Films leadership, League departments, external vendors, and business partners.
Responsibilities
- Manage the creation of POGA contracts for production projects and syndication Review incoming requests, manually create new project contracts, and distribute assigned contract numbers to the internal stakeholders who need them to keep projects on track.
- Facilitate deal-execution workflows and new vendor onboarding through the contract lifecycle management system, partnering with internal teams to move agreements through execution. Create purchase orders and process invoices for Business Operations in line with company policies.
- Lead the planning and execution of internal employee events and engagement programs, from concept, budgeting, and vendor coordination through day-of execution. Manage timelines, invitations, RSVPs, logistics, and post-event follow-up to deliver a well-organized experience for employees.
- Track event-related vendors, such as caterers, through the onboarding process and maintain an accurate, up-to-date record of all onboarded vendors.
- Provide cross-functional operational support for tax credit reporting and analysis.
- Develop and maintain Airtable systems that support business operations across multiple groups, including project billing readiness and status updates for timely invoice preparation, budget and expenditure tracking, revenue reporting, ACA tracking, and third-party Entertainment Requests for use of NFL intellectual property.
- Maintain production and footage usage trackers to ensure accurate project information, licensing compliance, and timely reporting across the NFL Films business.
- Monitor licensing and website inquiries, route requests to the appropriate internal contacts, and maintain accurate client and vendor records to support ongoing business relationships.
- Manage internal employee communications by drafting, editing, and distributing content for newsletters, the NFL Films Intranet, and informational monitors throughout the building.
- Facilitate senior leadership business partner visits, including scheduling meetings, developing day-of itineraries, arranging building tours, coordinating internal participation, and providing on-site support to deliver a polished, professional experience.
- Support additional business operations initiatives, special projects, and other responsibilities as assigned
Required Qualifications
- 3-5+ years’ experience in a business operations environment.
- Bachelor's degree or equivalent experience.
- General knowledge of the production and media industry
Preferred Qualifications
- Working knowledge of Airtable or comparable databases and workflow platforms, as well as contract lifecycle management systems.
- Proven ability to enhance processes and workflows by implementing solutions that increase efficiency and reduce manual effort.
- Familiarity with production and media operations, including production tracking and footage usage compliance.
- Background planning and executing internal employee events and coordinating business partner visits, including timelines, invitations, RSVPs, vendors, catering, logistics, and day-of execution.
- Ability to support internal communications, including newsletters, intranet content, and digital signage.
- Ability to partner across departments on agreements, requisitions, payment processing, and other operational needs.
- Excellent organizational, prioritization, verbal, and written communication skills.
- Detail-oriented and able to work independently and collaboratively while managing multiple priorities in a fast-paced, deadline-driven environment.
Terms / Expected Hours of Work
- 40 Hours per week in office.
- This job posting is for a position with one of the NFL’s third-party agency partners that provides services to the NFL. The individual selected for this role will be an employee of that third-party agency and not the NFL.
- All compensation, benefits, and other terms and conditions of employment are handled by the agency.
- The assignment to provide services to the NFL will be limited in duration but may be extended for an additional period by agreement between the NFL and the agency.
Salary / Pay Range
This job posting contains a pay range, which represents the range of salaries or hourly rates that the NFL believes, in good faith, at the time of this posting that it might be willing to pay for the posted job in the location(s) specified. The NFL expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would the NFL consider paying a salary or rate near the higher end of the range.
Benefits Information
At the NFL, in-person work at our offices is a top priority because it allows us to collaborate more effectively, build stronger connections, and maintain the culture that drives our success. This role requires onsite presence at an NFL office or stadium location, and remote and/or hybrid working options are not offered.
NO RELOCATION ASSISTANCE WILL BE PROVIDED.
The NFL is committed to building an inclusive work environment that reflects our incredible fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, and local laws.
WHO WE ARE:
NFL Core Values:
- Respect: Everyone matters. We celebrate diverse opinions, honor hard work, and value every contribution.
- Integrity: We do what's right, even when it's tough. We hold ourselves accountable and always follow through.
- Team Responsibility: We support each other and our communities. No one is bigger than the game, and every action impacts others.
- Resiliency: We set high standards, overcome adversity, and adapt to challenges, always striving for excellence.
NFL Leadership Attributes:
- Build Talent: We develop and nurture potential, empowering individuals to grow and succeed.
- Execute: We take action with precision, delivering results that drive our goals forward.
- Inspire: We motivate others through vision, energy, and a commitment to excellence.
- Live Our Values: We embody our core principles in every decision and action.
- Know the Business: We stay informed, understand our industry, and make decisions that strengthen our position.
- Think Big: We challenge the status quo, envision bold possibilities, and strive for transformative impact
WHO YOU ARE:
Talent Attributes: What we expect for our employees:
- Embody an enthusiastic, proactive can-do attitude
- Embrace grit, free from ego or entitlement
- Excel as a relationship builder, with the ability to influence
- Eager learner, driven by passion rather than just ambition
- Encompasses an incredible work ethic with an agile mindset
Agency Operations Manager Jobs by Experience Level
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Find JobsAgency Operations Manager Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software
- Automotive
- Banking & Financial Services
- E-Commerce & Online Marketplaces
What Employers Look For
The qualifications that appear most often in agency operations manager jobs.
- 3 or more years of operations or project management experience within an agency environment
- Proficiency with project management tools such as Asana, Monday.com, or similar platforms
- Experience managing agency workflows, resource planning, and cross-team coordination
- Strong skills in budgeting, vendor management, and contract administration
- Familiarity with agency reporting, traffic management, and client delivery processes
- Bachelor's degree in business administration, marketing, communications, or a related field
Tips for Your Agency Operations Manager Job Search
Tailor your resume to agency workflows
Highlight cross-functional coordination wins, not just job duties. Agency operations managers are judged on throughput and efficiency, so quantify how many concurrent projects you managed, how you reduced bottlenecks, or how you improved resource allocation across teams.
Apply early to roles that fit
Migrate Mate lists agency operations manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Demonstrate fluency with agency tech stacks
Job postings for this role almost always list project management platforms, traffic systems, and reporting tools. Name the specific tools you've used in your resume and frame your experience around outcomes they enabled, not just familiarity with the software.
Target postings by agency size and model
A boutique creative agency and a large media holding company operate very differently. Filter your search by company size and read the job description for signals like retainer management, client volume, or vendor oversight to match your background to the right environment.
Prepare case studies around process improvement
Interviewers for agency operations roles ask for specific examples of broken processes you fixed. Walk in with two or three tight narratives covering the problem, what you changed, and the measurable result, so you aren't constructing answers under pressure.
Negotiate scope alongside compensation
Agency operations managers often absorb responsibilities outside the original job description within months of starting. During offer discussions, clarify team size, reporting structure, and which departments you'll coordinate with so your comp reflects the actual scope from day one.
Agency Operations Manager Jobs: Frequently Asked Questions
Which companies are hiring the most agency operations managers?
TikTok, Travelers, and Farmers Insurance are hiring the most agency operations managers right now, with openings concentrated in California, Texas, and Pennsylvania, based on current listings on Migrate Mate as of November 2026. Demand is especially active at mid-size independent agencies and large holding company networks expanding their operational teams.
How many agency operations manager jobs are remote?
About 66% of agency operations manager openings are fully remote or hybrid as of November 2026, reflecting how many agencies have restructured their back-office and coordination functions since shifting to distributed teams. Sub-specializations focused on vendor management and reporting tend to offer the highest share of remote arrangements, while roles tied closely to in-person client services or studio production are more likely to require on-site presence.
How do you become an agency operations manager?
Most agency operations managers move into the role after two to four years in a coordinator, project manager, or account management position inside an agency. Build a foundation in project workflow tools, resource scheduling, and cross-department communication. Demonstrating that you can own a process end-to-end, reduce friction between creative and account teams, and improve delivery timelines is what gets you considered for operations leadership.
Can you get hired as an agency operations manager with little experience?
Some agencies hire candidates into junior operations roles with limited direct experience if they show strong organizational instincts and familiarity with agency workflows. Internships, coordinator roles, or account support positions inside any agency type give you the exposure that hiring managers look for. Framing transferable experience around process ownership, stakeholder coordination, and tool proficiency helps close the gap when your agency operations title count is low.
What does the agency operations manager interview process look like?
Most agencies run two to four rounds, starting with a recruiter or HR screen focused on your agency background and tool familiarity. A hiring manager conversation follows, centered on how you've managed competing priorities, resolved workflow breakdowns, and collaborated across departments. Some agencies add a practical exercise, such as a resource planning scenario or a process audit brief, before a final round with senior leadership or department heads.
Where can I find and apply to agency operations manager jobs?
You can find and apply to agency operations manager jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience level, agency type preference, and location, then apply directly to each opening that fits.
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