Fulfillment Manager Jobs

Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.

Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring what’s special about each local marketplace.

KOHLER is one of those trade names and is looking for a Fulfillment Center Manager at their San Diego, CA location.

Pay for Fulfillment Center Manager is between $75,000 and $125,000 per hour at this location.

Do you have a strong work ethic and a high standard of integrity? Are you decisive and safety-conscious? Are you a natural leader who enjoys coaching and developing a team of enthusiastic professionals? If so, we’d like you to join our team as a Fulfillment Center Manager.

About the Role:
You will:

• Manage and hire a team of fulfillment center teammates.
• Set clear performance expectations and goals for teammates and conduct regular performance evaluations to assess progress and provide feedback and development.
• Manage, schedule, and train staff to ensure safe and efficient operation of all fulfillment center functions.
• Oversee the end-to-end order fulfillment process to ensure timely and accurate delivery of products to internal and external showrooms.
• Monitor inventory levels to ensure sufficient stock for order fulfillment. Implement inventory controls to minimize discrepancies and losses.
• Manage the purchasing and procurement of stock.
• Schedule outbound deliveries via freight carriers.
• Develop strategies and goals for the fulfillment center, such as process improvements, and cost-saving initiatives.
• Analyze key performance indicators (KPIs) and operational metrics to assess fulfillment center performance, identify trends, and make data-driven decisions.
• Lead continuous improvement efforts to optimize processes, streamline workflows, and enhance operational efficiency.
• Communicate effectively with suppliers, vendors, profit centers and showrooms to ensure smooth operations and timely deliveries.
• Oversee online ordering and fulfillment process.
• Identify potential risks and implement risk mitigation strategies to protect assets, minimize liability, and ensure business continuity.
• Ensure that merchandise is received and stored in an efficient and economical manner and maintain required records in conformance with company policy.
• Supervise the proper routing, loading, and preparation of orders for shipment and delivery in accordance with customer instructions.
• Review and maintain appropriate DOT records and physical examination certificates for drivers and ensure current training certification for forklift/material handling equipment operators.
• Supervise and schedule the maintenance of all company delivery vehicles and material handling equipment in use in the warehouse.
• Maintain the safety of warehouse operations and teammates in compliance with the company’s Safety Standards, OSHA and any other applicable regulations.
• Maintain the security of warehouse and grounds to protect the Profit Center’s assets.
• Resolve all delivery complaints and receiving disputes quickly and effectively.
• Perform all job functions in accordance with the company’s Safety Standards.
• Successfully complete required safety and compliance training programs as assigned.
• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

About You:

• 5+ years of purchasing and order fulfillment experience
• 1+ year of leadership experience
• Knowledge of products sold at the Profit Center preferred

Our ideal candidate will also:

• Demonstrate excellent leadership and communication skills, with the ability to effectively manage and motivate a team.
• Have experience in warehouse management or a similar role, with a strong understanding of warehouse operations and inventory management.
• Have experience working with vendors on purchasing and inventory management.
• Be able to operate a forklift and other material handling equipment in use at the Profit Center.
• Possess a comprehensive knowledge of and be able to apply and enforce OSHA, DOT, and other warehouse and material handling safety regulations.
• Be able to build and maintain positive working relationships with customers, vendors and co-workers.
• Remain calm and function effectively in stressful, unexpected, and/or emergency situations.
• Be able to quickly develop comprehensive knowledge of products sold at the Profit Center.
• Be able to learn and operate the computer-related systems used for sales and warehouse operations.
• Be able to learn Microsoft Office Outlook to communicate via email.
• Read, write, speak, and understand English.
• Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.

The benefits of working with us:
Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:

Full-time benefits (for team members working 30 or more hours per week):

• Medical, dental, vision, and prescription coverage
• Accident, Hospital Indemnity, and critical care coverage
• Life insurance and Long Term Disability
• Pre-tax accounts for healthcare, dependent care, and commuter benefits
• Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)
• Paid pregnancy and parental leave
• Paid day of community service

Full-time and part-time benefits:

• 401(k)
• Retirement cash account with company contributions
• Targeted training programs focused on your personal and professional growth
• Company wellness program
• Employee discounts
• College tuition benefits
• Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program.

EEOC Statement
Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.

We are a drug free workplace. Employment is contingent upon pre-employment drug screening, subject to any federal, state and local laws.

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