Alliances Manager Jobs
Alliances Manager jobs are open across software, cloud services, cybersecurity, and telecom, from associate to director level, with specializations in channel partnerships, technology alliances, and strategic ecosystem development. Find a role that fits from the openings below and apply directly.
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Now Brewing – Application Development Leaders! #tobeapartner
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
In this role, you will lead a team that designs, builds, tests, deploys, and supports the technology products used by Starbucks Licensees, Global Channel Development, and Legal partners. You will manage both application developers and technical product managers, and will be accountable for the success of the products and services the team delivers, from strategy and roadmap through engineering delivery and day-to-day operations.
You will lead a team that owns a portfolio of internal and external facing products built on Salesforce, including the CRM, Digital Hubs, and Contract Lifecycle Management, supporting the International Retail licensee and Global Channel Development businesses. Together, these products serve Licensees, Channel Partners, Legal, and internal Starbucks users across a global audience. You will also own the MuleSoft integration layer that connects these products to enterprise systems and lead the team’s adoption of AI capabilities, such as Salesforce Agentforce and AI-assisted development, to deliver new value for partners and improve engineering productivity.
As the leader, you will craft a technology vision and capability roadmap aligned to business objectives, ensure work is well resourced, structured, budgeted, and prioritized, and build a culture of engineering quality, customer service, and continuous improvement. You will lead, influence, and partner across business teams, Starbucks Technology functions, offshore delivery partners, and SaaS vendors.
As an application development manager, you will…
Leadership and Team Building
- Lead and manage a team of application developers and technical product managers, setting clear goals and team responsibilities.
- Hire, coach, and develop partners through regular feedback, performance management, talent planning, and career development, and make sound staffing decisions.
- Provide technical leadership and foster innovation, coaching cross-functional team members and ensuring compliance with Starbucks policies.
- Plan resources across internal partners, staff augmentation, and offshore delivery partners to meet demand.
Product Ownership, Strategy and Roadmap
- Own the vision, strategy, and capability roadmap for the technology products and services, aligned to International Retail, Global Channel Development, and Legal objectives.
- Serve as the focal point for the solutions, including application configuration and services, and champion user experience and user-centric design.
- Evaluate new technologies and solution approaches, assessing the benefits, costs, and viability of options before recommending investments.
- MuleSoft Integration Platform: Anypoint/MuleSoft APIs and integrations connecting Salesforce platforms to enterprise systems; includes runtime upgrades, API lifecycle, reuse, and platform health.
- AI & Agentic Capabilities: Salesforce Agentforce and related AI features across the Salesforce platform, including agent use cases for licensee, partner, and internal users, plus AI-assisted development practices for the engineering team.
Engineering Delivery (Design, Build, Test, Deploy)
- Lead planning and execution: decomposing work, estimating, scheduling, prioritizing, and allocating resources using agile and waterfall methods as appropriate.
- Drive the solution design process, including requirements, assessment, and backlog refinement, and coordinate architecture, development, QA, and dependencies across the delivery lifecycle.
- Deliver secure, durable, scalable, flexible, and accessible solutions, applying established design patterns and coding standards.
- Build a test-driven development culture with automated test coverage and continuous integration and delivery (CI/CD).
Platform Stewardship and Technical Excellence
- Steward the platform vision and investments, balancing innovation with the reduction of technical debt.
- Partner with Architecture, Security, Infrastructure, and QA, and follow enterprise governance processes.
- Lead exploratory efforts with new technology and represent the platform in Starbucks Technology planning.
Integration & AI Innovation
- Own the MuleSoft integration platform strategy and roadmap: API-led connectivity, reusable APIs, runtime currency and upgrades, monitoring/observability, security (e.g., client secret and certificate rotation) and capacity management.
- Partner with Enterprise Architecture, Security, and the MuleSoft/Salesforce account teams on technical health reviews, API value realization and integration standards.
- Identify, evaluate, and prioritize AI use cases, such as Agentforce agents for licensee and partner service, case handling, contract, and access workflows, through proofs of concept with clear success criteria, cost, and capacity trade-offs.
- Establish responsible-AI guardrails with Legal, Security, and Data partners: data access, privacy, AI contract terms, human-in-the-loop controls, and governance of agents in production.
- Drive adoption of AI-assisted development and testing (e.g., code generation, test automation, agent orchestration such as MuleSoft Agent Fabric) to improve team velocity and quality, and build the team's AI skills.
- Measure and communicate AI outcomes (adoption, productivity, cost, user experience) to business and technology leadership.
Production Support and Sustainment
- Own support processes and documentation for all products, including a 24x7 support model that leverages offshore options.
- Track operational metrics, KPIs, and uptime, and lead the response to high-severity incidents.
- Drive root cause analysis and trend review to prevent repeat issues and improve stability.
Vendor and Partner Management
- Manage offshore delivery partners (for example, TCS) and SaaS vendors such as Salesforce and Conga, including contracts, SLAs, and delivery quality.
- Influence vendor product roadmaps so platform capabilities keep pace with business needs.
Planning, Investment and Financial Management
- Partner with the PMO on project investments and initiation, defining scope, budget, business case, and resources.
- Manage team expenses and vendor spend, and ensure work is budgeted and prioritized against business value.
Business Partnership and Communication
- Build trusted partnerships with leaders in International Retail, Global Channel Development, and Legal, translating business needs into technology outcomes.
- Communicate plans, progress, risks, and trade-offs clearly to technical and business audiences, including senior leadership.
We’d love to hear from people with:
- 8-10+ years of experience in product management, software development, technology delivery and operations.
- 5 years of experience managing systems or application development projects, including large systems.
- 3-5 years of experience leading or managing technical teams.
- Experience managing enterprise integration platforms (e.g., MuleSoft) and APIs supporting SaaS applications.
- Bachelor's degree in computer science or a related field, or equivalent experience.
Technical Proficiency
- Experience with the Salesforce platform, including Service Cloud, Experience Cloud, and Sales Cloud.
- Experience with integrations and APIs, Mulesoft preferred.
- Working knowledge of DevOps and CI/CD, automated testing, and building high-quality, reusable software.
- Understanding of application architecture, infrastructure and security, service-oriented architecture and service management.
- Hands-on leadership of MuleSoft Anypoint Platform (API design, RAML/OAS, DataWeave, CloudHub/runtime management, API Manager) and enterprise integration patterns.
- Experience delivering Salesforce Agentforce, Einstein/generative AI or other agentic AI solutions in production, including prompt design, grounding on CRM/Data Cloud data, and the Einstein Trust Layer.
- Familiarity with AI governance, responsible-AI practices and AI-assisted software development tools.
Product and Domain
- Domain proficiency across APIs, data models, business rules, batch jobs, user interfaces and application configuration management.
- Strong grasp of the SDLC and technology operations, with user-centric design practiced through Agile Scrum.
- Awareness of industry trends, and experience with partner, licensee, channel or legal business processes.
Leadership and Interpersonal
- Proven ability to hire and grow a technical team, and to lead cross-functional teams of architects, analysts, technical product managers, developers and QA.
- Influences roadmaps and decisions, and communicates effectively with technical and business partners, including senior leadership.
- Analytical and decisive, comfortable with ambiguity, and able to balance competing priorities.
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.
- If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
We believe we do our best work when we're together, which is why we're onsite four days a week.
Join us and inspire with every cup. Apply today!
Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.
Now Brewing – Application Development Leaders! #tobeapartner
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
In this role, you will lead a team that designs, builds, tests, deploys, and supports the technology products used by Starbucks Licensees, Global Channel Development, and Legal partners. You will manage both application developers and technical product managers, and will be accountable for the success of the products and services the team delivers, from strategy and roadmap through engineering delivery and day-to-day operations.
You will lead a team that owns a portfolio of internal and external facing products built on Salesforce, including the CRM, Digital Hubs, and Contract Lifecycle Management, supporting the International Retail licensee and Global Channel Development businesses. Together, these products serve Licensees, Channel Partners, Legal, and internal Starbucks users across a global audience. You will also own the MuleSoft integration layer that connects these products to enterprise systems and lead the team’s adoption of AI capabilities, such as Salesforce Agentforce and AI-assisted development, to deliver new value for partners and improve engineering productivity.
As the leader, you will craft a technology vision and capability roadmap aligned to business objectives, ensure work is well resourced, structured, budgeted, and prioritized, and build a culture of engineering quality, customer service, and continuous improvement. You will lead, influence, and partner across business teams, Starbucks Technology functions, offshore delivery partners, and SaaS vendors.
As an application development manager, you will…
Leadership and Team Building
- Lead and manage a team of application developers and technical product managers, setting clear goals and team responsibilities.
- Hire, coach, and develop partners through regular feedback, performance management, talent planning, and career development, and make sound staffing decisions.
- Provide technical leadership and foster innovation, coaching cross-functional team members and ensuring compliance with Starbucks policies.
- Plan resources across internal partners, staff augmentation, and offshore delivery partners to meet demand.
Product Ownership, Strategy and Roadmap
- Own the vision, strategy, and capability roadmap for the technology products and services, aligned to International Retail, Global Channel Development, and Legal objectives.
- Serve as the focal point for the solutions, including application configuration and services, and champion user experience and user-centric design.
- Evaluate new technologies and solution approaches, assessing the benefits, costs, and viability of options before recommending investments.
- MuleSoft Integration Platform: Anypoint/MuleSoft APIs and integrations connecting Salesforce platforms to enterprise systems; includes runtime upgrades, API lifecycle, reuse, and platform health.
- AI & Agentic Capabilities: Salesforce Agentforce and related AI features across the Salesforce platform, including agent use cases for licensee, partner, and internal users, plus AI-assisted development practices for the engineering team.
Engineering Delivery (Design, Build, Test, Deploy)
- Lead planning and execution: decomposing work, estimating, scheduling, prioritizing, and allocating resources using agile and waterfall methods as appropriate.
- Drive the solution design process, including requirements, assessment, and backlog refinement, and coordinate architecture, development, QA, and dependencies across the delivery lifecycle.
- Deliver secure, durable, scalable, flexible, and accessible solutions, applying established design patterns and coding standards.
- Build a test-driven development culture with automated test coverage and continuous integration and delivery (CI/CD).
Platform Stewardship and Technical Excellence
- Steward the platform vision and investments, balancing innovation with the reduction of technical debt.
- Partner with Architecture, Security, Infrastructure, and QA, and follow enterprise governance processes.
- Lead exploratory efforts with new technology and represent the platform in Starbucks Technology planning.
Integration & AI Innovation
- Own the MuleSoft integration platform strategy and roadmap: API-led connectivity, reusable APIs, runtime currency and upgrades, monitoring/observability, security (e.g., client secret and certificate rotation) and capacity management.
- Partner with Enterprise Architecture, Security, and the MuleSoft/Salesforce account teams on technical health reviews, API value realization and integration standards.
- Identify, evaluate, and prioritize AI use cases, such as Agentforce agents for licensee and partner service, case handling, contract, and access workflows, through proofs of concept with clear success criteria, cost, and capacity trade-offs.
- Establish responsible-AI guardrails with Legal, Security, and Data partners: data access, privacy, AI contract terms, human-in-the-loop controls, and governance of agents in production.
- Drive adoption of AI-assisted development and testing (e.g., code generation, test automation, agent orchestration such as MuleSoft Agent Fabric) to improve team velocity and quality, and build the team's AI skills.
- Measure and communicate AI outcomes (adoption, productivity, cost, user experience) to business and technology leadership.
Production Support and Sustainment
- Own support processes and documentation for all products, including a 24x7 support model that leverages offshore options.
- Track operational metrics, KPIs, and uptime, and lead the response to high-severity incidents.
- Drive root cause analysis and trend review to prevent repeat issues and improve stability.
Vendor and Partner Management
- Manage offshore delivery partners (for example, TCS) and SaaS vendors such as Salesforce and Conga, including contracts, SLAs, and delivery quality.
- Influence vendor product roadmaps so platform capabilities keep pace with business needs.
Planning, Investment and Financial Management
- Partner with the PMO on project investments and initiation, defining scope, budget, business case, and resources.
- Manage team expenses and vendor spend, and ensure work is budgeted and prioritized against business value.
Business Partnership and Communication
- Build trusted partnerships with leaders in International Retail, Global Channel Development, and Legal, translating business needs into technology outcomes.
- Communicate plans, progress, risks, and trade-offs clearly to technical and business audiences, including senior leadership.
We’d love to hear from people with:
- 8-10+ years of experience in product management, software development, technology delivery and operations.
- 5 years of experience managing systems or application development projects, including large systems.
- 3-5 years of experience leading or managing technical teams.
- Experience managing enterprise integration platforms (e.g., MuleSoft) and APIs supporting SaaS applications.
- Bachelor's degree in computer science or a related field, or equivalent experience.
Technical Proficiency
- Experience with the Salesforce platform, including Service Cloud, Experience Cloud, and Sales Cloud.
- Experience with integrations and APIs, Mulesoft preferred.
- Working knowledge of DevOps and CI/CD, automated testing, and building high-quality, reusable software.
- Understanding of application architecture, infrastructure and security, service-oriented architecture and service management.
- Hands-on leadership of MuleSoft Anypoint Platform (API design, RAML/OAS, DataWeave, CloudHub/runtime management, API Manager) and enterprise integration patterns.
- Experience delivering Salesforce Agentforce, Einstein/generative AI or other agentic AI solutions in production, including prompt design, grounding on CRM/Data Cloud data, and the Einstein Trust Layer.
- Familiarity with AI governance, responsible-AI practices and AI-assisted software development tools.
Product and Domain
- Domain proficiency across APIs, data models, business rules, batch jobs, user interfaces and application configuration management.
- Strong grasp of the SDLC and technology operations, with user-centric design practiced through Agile Scrum.
- Awareness of industry trends, and experience with partner, licensee, channel or legal business processes.
Leadership and Interpersonal
- Proven ability to hire and grow a technical team, and to lead cross-functional teams of architects, analysts, technical product managers, developers and QA.
- Influences roadmaps and decisions, and communicates effectively with technical and business partners, including senior leadership.
- Analytical and decisive, comfortable with ambiguity, and able to balance competing priorities.
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.
- If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
We believe we do our best work when we're together, which is why we're onsite four days a week.
Join us and inspire with every cup. Apply today!
Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.
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Find Alliances Manager JobsAlliances Manager Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software
What Employers Look For
The qualifications that appear most often in alliances manager jobs.
- 5 or more years of experience in alliances, partnerships, or channel sales
- Demonstrated ability to build and manage co-sell or joint go-to-market programs
- Experience with CRM and partner relationship management tools such as Salesforce or Crossbeam
- Bachelor's degree in business, marketing, or a related field
- Familiarity with major technology ecosystems such as AWS, Microsoft Azure, or Google Cloud
- Relevant partner or cloud platform certifications from AWS, Microsoft, or Salesforce
Tips for Your Alliances Manager Job Search
Quantify partner-sourced pipeline on your resume
Hiring managers for alliances roles want to see revenue impact, not just relationship management. Replace vague bullets with concrete outcomes: partner-influenced deals closed, co-sell programs launched, or joint go-to-market motions you owned from design to execution.
Tailor your resume to the alliance tier
Technology alliances, channel alliances, and GSI partnerships each call for different proof points. Read the job posting carefully and front-load the experience that matches: ISV ecosystems for tech alliances roles, reseller program management for channel roles, and systems integrator relationships for GSI-focused positions.
Apply early to roles that fit
Migrate Mate lists alliances manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target companies by ecosystem maturity
A startup building its first partner program needs a generalist who can create structure from scratch. An enterprise vendor needs someone who can scale an existing motion. Identify where the company sits before you apply and frame your experience accordingly in your cover letter and interview.
Prep a co-sell story for your interview
Most alliances interviews include a scenario question about driving joint revenue with a partner. Prepare a specific example that covers how you aligned internal sales teams, engaged the partner's field reps, and moved a deal forward together. Vague answers about relationship building rarely land.
Negotiate using partner certification value
If you hold current cloud or platform certifications from AWS, Microsoft, or Salesforce, factor those into your compensation discussion. Partner-tier certifications directly affect a company's badge status and co-sell eligibility, which gives you measurable leverage that a generic credential does not.
Alliances Manager Jobs: Frequently Asked Questions
Which companies are hiring the most alliances managers?
The companies hiring the most alliances managers right now include JumpCloud, EY, and Exostar, with the largest share of openings in Texas, California, and Virginia, based on current listings on Migrate Mate as of November 2026. Demand is concentrated in companies with established partner ecosystems in cloud, cybersecurity, and enterprise software.
How many alliances manager jobs are remote?
About 100% of alliances manager openings are fully remote or hybrid as of November 2026, reflecting how much of the role centers on relationship management that can be handled across time zones. Technology alliances and cloud ecosystem roles tend to be the most remote-friendly, while channel and regional partner roles more often require travel or on-site presence.
How do you become an alliances manager?
Most alliances managers move into the role from sales, business development, or technical presales. Start by taking ownership of a partner relationship in your current role, even informally. Build familiarity with co-sell frameworks and partner portals used by major cloud platforms. Earning a relevant partner certification strengthens your candidacy and signals ecosystem fluency to hiring managers.
Can you get an alliances manager job with little experience?
Yes, but you need to reframe adjacent experience in terms that translate. Partner operations, channel marketing, and sales development roles all build skills that alliances teams use directly. Highlight any work involving third-party relationships, joint selling, or cross-functional program management. Targeting smaller companies building their first partner programs is a practical entry point.
What does the alliances manager interview process look like?
Expect a screening call focused on your partnership history, followed by a panel that typically includes sales leadership, a partner ops manager, and sometimes a product or marketing stakeholder. You will likely walk through a co-sell scenario or a case study on building a partner program. Final rounds often include a presentation on how you would approach the company's specific ecosystem strategy.
Where can I find and apply to alliances manager jobs?
You can find and apply to alliances manager jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience level and specialization, then apply directly to each one that fits.
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