Mid Level Application Support Analyst Jobs
Mid level application support analyst jobs go to professionals ready to own incident resolution end to end, mentor junior analysts, and drive system improvements with limited oversight. Hiring runs across Technology & Software, Investment & Asset Management, and Banking & Financial Services, with 40% of openings remote or hybrid, and employers like Citi, Arista Networks, and BNY competing for analysts at this level now.
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Showing 5 of 22+ Mid Level Application Support Analyst jobs
INTRODUCTION
Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.
Pay And Benefits
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
THE IMPACT YOU WILL HAVE IN THIS ROLE
The Development family is responsible for creating, designing, deploying, and supporting applications, programs, and software solutions. May include research, new development, prototyping, modification, reuse, re-engineering, maintenance, or any other activities related to software products used internally or externally on product platforms supported by the firm. The software development process requires in-depth subject matter expertise in existing and emerging development methodologies, tools, and programming languages. Software Developers work closely with business partners and/or external clients in defining requirements and implementing solutions. The Application Support Engineering role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations of the firm. Works closely with development teams, infrastructure partners, and internal/external clients to escalate and resolve technical support incidents.
YOUR PRIMARY RESPONSIBILITIES
- Support DTCC applications by providing monitoring, application, and system support for DTCC‘s production application services client facing environments.
- Provide 24x7 support for event monitoring, incident triage and critical issue
- Implementation of efficiencies and improvements to standard processes and procedures such as automation through scripting, programming, etc.
- Support for organizational change and execution of DTCC’s production application services
- Support disaster recovery test planning and execution - application environment review, shutdown, start, verification, troubleshooting
- Support risk and control processes into day to day responsibilities to monitor and mitigate risk; advance appropriately
BASIC QUALIFICATIONS
- Minimum of 4 years of related experience
- Bachelor's degree preferred or equivalent experience
PREFERRED QUALIFICATIONS
- Knowledge on application support – basic programming skills, log reading and analysis
- Distributed Application troubleshooting and Support skills.
- Familiarity working with relational databases (DB2, Oracle, Snowflake)
- Monitoring and Data Tools experience (Splunk, DynaTrace, Thousand Eyes, Grafana, Selenium, HiPam IBM Zolda)
- Familiarity with Cloud Technologies (AWS services (S3, EC2, Lambda, SQS, IAM roles), Azure, OpenShift, RDS Aurora, Postgress)
- Middleware experience (Solace, Tomcat, Liberty Server, WebSphere, WebLogic, JBoss)
- Messaging Queue Systems (IBM MQ, Oracle AQ, ActiveMQ, RabbitMQ, Kafka)
- Scripting languages (Bash, Python, Ruby, Shell, Perl, JavaScript)
- Strong problem-solving skills with the ability to think creatively.
- Familiarity with Mainframe troubleshooting and support skills (COBOL, JCL, DB2, DB2 Stored Procedures, CICS, SPUFI, File aid)
The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
INTRODUCTION
Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.
Pay And Benefits
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
THE IMPACT YOU WILL HAVE IN THIS ROLE
The Development family is responsible for creating, designing, deploying, and supporting applications, programs, and software solutions. May include research, new development, prototyping, modification, reuse, re-engineering, maintenance, or any other activities related to software products used internally or externally on product platforms supported by the firm. The software development process requires in-depth subject matter expertise in existing and emerging development methodologies, tools, and programming languages. Software Developers work closely with business partners and/or external clients in defining requirements and implementing solutions. The Application Support Engineering role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations of the firm. Works closely with development teams, infrastructure partners, and internal/external clients to escalate and resolve technical support incidents.
YOUR PRIMARY RESPONSIBILITIES
- Support DTCC applications by providing monitoring, application, and system support for DTCC‘s production application services client facing environments.
- Provide 24x7 support for event monitoring, incident triage and critical issue
- Implementation of efficiencies and improvements to standard processes and procedures such as automation through scripting, programming, etc.
- Support for organizational change and execution of DTCC’s production application services
- Support disaster recovery test planning and execution - application environment review, shutdown, start, verification, troubleshooting
- Support risk and control processes into day to day responsibilities to monitor and mitigate risk; advance appropriately
BASIC QUALIFICATIONS
- Minimum of 4 years of related experience
- Bachelor's degree preferred or equivalent experience
PREFERRED QUALIFICATIONS
- Knowledge on application support – basic programming skills, log reading and analysis
- Distributed Application troubleshooting and Support skills.
- Familiarity working with relational databases (DB2, Oracle, Snowflake)
- Monitoring and Data Tools experience (Splunk, DynaTrace, Thousand Eyes, Grafana, Selenium, HiPam IBM Zolda)
- Familiarity with Cloud Technologies (AWS services (S3, EC2, Lambda, SQS, IAM roles), Azure, OpenShift, RDS Aurora, Postgress)
- Middleware experience (Solace, Tomcat, Liberty Server, WebSphere, WebLogic, JBoss)
- Messaging Queue Systems (IBM MQ, Oracle AQ, ActiveMQ, RabbitMQ, Kafka)
- Scripting languages (Bash, Python, Ruby, Shell, Perl, JavaScript)
- Strong problem-solving skills with the ability to think creatively.
- Familiarity with Mainframe troubleshooting and support skills (COBOL, JCL, DB2, DB2 Stored Procedures, CICS, SPUFI, File aid)
The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Top Industries Hiring
- Technology & Software11
- Investment & Asset Management5
- Banking & Financial Services4
- Construction & Real Estate2
- Retail1
Mid Level Application Support Analyst Jobs: Frequently Asked Questions
How do I get a mid level application support analyst job?
Position yourself around ownership, not just task completion. Highlight situations where you diagnosed and resolved complex application issues independently, led a support process improvement, or reduced ticket volume through proactive monitoring. Employers at this level want evidence that you can handle escalations without hand-holding, so lead your resume and interviews with specific outcomes you drove rather than responsibilities you held.
Which companies hire mid level application support analysts?
Companies hiring mid level application support analysts right now include Citi, Arista Networks, and BNY, based on current listings on Migrate Mate as of August 2026. Hiring at this level covers both large enterprises managing complex application ecosystems and mid-size technology and services firms that need analysts capable of working independently across multiple systems.
Are there remote mid level application support analyst jobs?
Yes, and the share is meaningful. About 40% of mid level application support analyst openings are remote or hybrid as of August 2026, reflecting how much of this work centers on software systems rather than on-site infrastructure. Fully on-site roles tend to cluster in regulated industries like healthcare and finance where compliance requirements drive in-person expectations.
How do I move up to a mid level application support analyst role?
The path from entry level to mid level runs through demonstrated ownership. Build depth in a core application stack, take on tickets that require root-cause analysis rather than just workarounds, and document the impact of your fixes. Analysts who move up quickly tend to volunteer for cross-functional projects, develop familiarity with monitoring and alerting tools, and show they can communicate technical issues clearly to non-technical stakeholders.
Which industries hire the most mid level application support analysts?
Mid Level application support analyst roles concentrate in Technology & Software, Investment & Asset Management, and Banking & Financial Services, based on current listings on Migrate Mate as of August 2026. These sectors drive hiring at this level because they run large, business-critical application environments that require experienced analysts who can maintain stability, manage vendor relationships, and support continuous deployment without constant senior oversight.