Entry Level Application Support Technician Jobs
New grad application support technician jobs attract recent graduates and entry level candidates with zero to two years of experience, where a strong portfolio or internship background can carry more weight than a lengthy resume. Most openings mix on-site, remote, and hybrid settings across Technology & Software, Banking & Financial Services, and Investment & Asset Management, with employers like Software Technology, Ryder System, and Kellton hiring at this level now.
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Job Title: Application Support Specialist
Location: Remote
Assignment Type: 9 month contract w/ potential to extend or convert
Position Summary:
Client is seeking a detail-oriented and service-focused Application Support & Configuration Specialist to support the configuration, administration, and ongoing operation of the enterprise suites and catering applications. The role partners closely with the Premium Business and location teams to configure F&B menus, maintain application data, administer user access and provide day-to-day application support across the organization. The ASC Specialist will ensure menus, users, roles and system settings are accurately established and maintained in accordance with business requirements and configuration standards. The specialist will ensure menus, users, roles, permissions, financial details, legal language, and system settings are accurately established and maintained in accordance with business requirements, operational timelines, and enterprise configuration standards. This role also partners with Product to support enhancements, testing, issue resolution, and continuous process improvement.
Duties and Responsibilities:
- Provide timely Level 1 and Level 2 support for application questions, menu configuration requests, user access inquiries, and system issues.
- Build and maintain accurate F&B menus and related application configurations across Suites and Catering venues.
- Maintain consistent enterprise configuration standards across menu, item, pricing, financial, legal, and operational data.
- Manage application content and data updates, including menu items, descriptions, pricing, service charges, financial information, and required legal language.
- Coordinate seasonal planning timelines, submission deadlines, intake processes, and configuration readiness activities.
- Review and validate menu submissions for completeness, accuracy, and compliance with established standards.
- Facilitate process training and provide guidance to location operators and business users through applicable communication and training channels.
- Provision and maintain user accounts, roles, and permissions in accordance with access standards and business requirements.
- Support recurring access reviews and audits to help ensure appropriate and compliant system access.
- Troubleshoot application defects and configuration issues, document findings, and coordinate communication and resolution with impacted users.
Qualifications
- Two to three experience supporting POS, catering, hospitality, FUB or enterprise application software
- Experience with menu planning, F&B operations, hospitality technology, or application configuration preferred.
- Associate or bachelor’s degree in information systems, hospitality, business or related field; equivalent professional experience may be considered.
- Strong customer service orientation and a user-focused approach to application support.
- Highly organized, detail-oriented and able to manage multiple priorities and deadlines.
- Ability to work independently while collaborating effectively with business, location and product teams.
- Strong written and verbal communication skills, including the ability to facilitate training and explain configuration concepts in clear business language.
- Proficient in Microsoft Office suite of products
Job Title: Application Support Specialist
Location: Remote
Assignment Type: 9 month contract w/ potential to extend or convert
Position Summary:
Client is seeking a detail-oriented and service-focused Application Support & Configuration Specialist to support the configuration, administration, and ongoing operation of the enterprise suites and catering applications. The role partners closely with the Premium Business and location teams to configure F&B menus, maintain application data, administer user access and provide day-to-day application support across the organization. The ASC Specialist will ensure menus, users, roles and system settings are accurately established and maintained in accordance with business requirements and configuration standards. The specialist will ensure menus, users, roles, permissions, financial details, legal language, and system settings are accurately established and maintained in accordance with business requirements, operational timelines, and enterprise configuration standards. This role also partners with Product to support enhancements, testing, issue resolution, and continuous process improvement.
Duties and Responsibilities:
- Provide timely Level 1 and Level 2 support for application questions, menu configuration requests, user access inquiries, and system issues.
- Build and maintain accurate F&B menus and related application configurations across Suites and Catering venues.
- Maintain consistent enterprise configuration standards across menu, item, pricing, financial, legal, and operational data.
- Manage application content and data updates, including menu items, descriptions, pricing, service charges, financial information, and required legal language.
- Coordinate seasonal planning timelines, submission deadlines, intake processes, and configuration readiness activities.
- Review and validate menu submissions for completeness, accuracy, and compliance with established standards.
- Facilitate process training and provide guidance to location operators and business users through applicable communication and training channels.
- Provision and maintain user accounts, roles, and permissions in accordance with access standards and business requirements.
- Support recurring access reviews and audits to help ensure appropriate and compliant system access.
- Troubleshoot application defects and configuration issues, document findings, and coordinate communication and resolution with impacted users.
Qualifications
- Two to three experience supporting POS, catering, hospitality, FUB or enterprise application software
- Experience with menu planning, F&B operations, hospitality technology, or application configuration preferred.
- Associate or bachelor’s degree in information systems, hospitality, business or related field; equivalent professional experience may be considered.
- Strong customer service orientation and a user-focused approach to application support.
- Highly organized, detail-oriented and able to manage multiple priorities and deadlines.
- Ability to work independently while collaborating effectively with business, location and product teams.
- Strong written and verbal communication skills, including the ability to facilitate training and explain configuration concepts in clear business language.
- Proficient in Microsoft Office suite of products
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Entry Level Application Support Technician Jobs: Frequently Asked Questions
How do I get an entry level application support technician job?
Entry level application support technician roles reward candidates who can demonstrate hands-on troubleshooting, even from coursework, internships, or personal projects. Employers at this stage look for familiarity with ticketing systems, basic networking concepts, and clear communication skills. Certifications like CompTIA A+ or ITIL Foundation can give a junior candidate a concrete edge, and any help desk or desktop support experience, however brief, strengthens an application significantly.
Which companies hire entry level application support technicians?
Companies hiring entry level application support technicians right now include Software Technology, Ryder System, and Kellton, based on current listings on Migrate Mate as of November 2026. At this experience level, hiring comes from a wide range of organizations, including technology firms, healthcare systems, financial services companies, and managed service providers that regularly onboard junior support staff.
Are there remote entry level application support technician jobs?
Yes, though many entry level roles are on-site or hybrid to allow for closer mentorship and hands-on training. About 50% of entry level application support technician openings are remote or hybrid as of November 2026, giving new candidates meaningful flexibility while still entering the field. Fully remote openings at this level tend to favor candidates with prior help desk or IT support experience.
Are these new grad application support technician jobs?
Yes, the listings on this page include new grad, recent graduate, and junior application support technician roles. A posting is new-grad friendly when it welcomes zero to two years of experience, accepts internship or academic project work in place of professional history, or lists a portfolio or certification as an alternative credential. Searching for roles that explicitly mention entry level or junior in the title is the clearest signal.
Which industries hire the most entry level application support technicians?
Entry level application support technician roles concentrate in Technology & Software, Banking & Financial Services, and Investment & Asset Management, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they operate large application environments, run complex software stacks, and need steady support staff to handle end-user issues and system maintenance at scale.