Assistant Box Office Manager Jobs
Assistant Box Office Manager jobs are open across performing arts venues, sports arenas, and entertainment complexes, covering ticketing operations, revenue management, and customer service, from entry-level coordinator to senior assistant manager. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 55+ Assistant Box Office Manager jobs
Position: Manager, Box Office & Guest Relations
Location: On-site in New York, NY at Magic Mike Live Theater (268 W. 47th Street)
Availability: Full-Time including nights and weekends
Salary: $75,000-$85,000
Reports to: Senior Manager, Hospitality & Guest Experience
About the Company
Originally inspired by the hit film franchise, Magic Mike Live has evolved into a global entertainment phenomenon. Designed as a "360-degree" dance and acrobatic spectacle, Magic Mike Live reimagines the traditional male revue for a modern audience. The production combines world-class choreography, live music, and specialized technical design to create an atmosphere that is equal parts exhilarating, sophisticated, and empowering. Magic Mike Live is the flagship immersive production of Free Association Live (FAL).
FAL currently oversees the global expansion of Magic Mike Live, which has entertained over 2 million guests from 70+ countries with over 6,000 performances across its Las Vegas and London experiences and past engagements in Miami, Dallas, and Berlin since debuting in 2017. Beyond Magic Mike, FAL develops original, IP-driven live experiences across dance, music, and immersive storytelling.
Bringing heart, humor, and world-class storytelling to every performance, each FAL experience is designed to move people, set a standard of excellence, and defy expectations of what live entertainment can be.
For New York City, Magic Mike Live partnered with Authentic Hospitality, a New York City based hospitality group behind some of the city's most revered venues (Pebble Bar, Jac's on Bond, Ray's), to create Greenlight Lounge, a cocktail experience that will sit adjacent to the theater. Welcoming guests for drinks and bites pre and post show, Greenlight at Magic Mike Live will bring Authentic's trademark quality, creativity and originality to an iconic environment.
Position Overview
The Magic Mike Live box office is critical to our guest journey—they are the first impression of the show and lounge, whether on the phone, over email, or in person. The Manager, Box Office & Guest Relations oversees New York's box office and lounge reservationist team, holding them to the highest standard of service and hospitality. This team member can easily handle ticketing and lounge reservations, sell the show and add-on experiences, while delivering an outstanding hospitality and guest experience. They'll also welcome guests at will call, help plan group celebrations, and work closely with the house, lounge team, and events teams so every guest's night feels effortless from first call to curtain.
Key Responsibilities
- Leads, trains, and supports a team of 3-4 full-time and part-time Box Office Associates and lounge reservationists, and builds schedules that cover every performance without overtime
- Manages the flow of emails and phone calls to the box office team through Zendesk so every guest hears back quickly
- Oversees Spektrix and Zendesk for the New York show, keeping information accurate and helping the team feel confident on both systems
- Tracks and shares box office reporting in Spektrix and Zendesk as needed or requested
- Looks after Greenlight Lounge reservations for pre-show and post-show guests, and connects VIP Room private event inquiries with the events team
- Welcomes guests at will call and check-in on show nights, helping with tickets, ID checks, late arrivals, and seating questions alongside the House Manager
- Helps guests plan group outings and celebrations, such as bachelorette parties, birthdays, and corporate groups, and shares premium seating and add-on experiences
- Oversees the nightly box office close-out, including reconciling sales, comps, refunds, and exchanges
- Handles guest concerns at the box office, over the phone, and by email with calm and care, finding thoughtful ways to make things right
- Maintains expert knowledge of the production, including venue and show policies and offerings, accessible seating, and other elements of the guest experience
- Supports the corporate FAL team in the rollout of sales initiatives and shares ideas to improve service and sales
- Helps set up the New York box office before opening, including policies, procedures, and team training
Qualifications
Required:
- Prior experience in box office, ticketing, retail, or guest services, ideally in a leadership role
- Familiarity with ticketing and guest service systems (Spektrix, Zendesk, or similar), or an eagerness to learn them
- Comfort with cash handling and end-of-night reconciliation
- Exceptional communication skills, both verbal and written
- Strong interpersonal skills with an optimistic warmth and empathy
- Ability to remain calm under pressure and adapt quickly to changing circumstances
- Curiosity and eagerness to learn for the sake of learning
- A strong work ethic and pride in their work
- Detail-oriented with excellent time management and problem-solving skills
- Comfort with Excel or Google Sheets
- Flexibility to work nights, weekends, and holidays with the show schedule
Preferred:
- Box office experience in theater or live entertainment
- Experience with group sales or VIP packages
- Experience helping open a new venue or production
- A second language
What We Offer
- A one-of-a-kind work environment at one of New York City's most exciting live entertainment destinations.
- Employee benefits package including health, dental, and vision coverage.
- Discounted tickets for friends and family.
- A culture built on inclusivity, respect, and fun.
Mike's Big Apple LLC. is an equal opportunity employer, and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Position: Manager, Box Office & Guest Relations
Location: On-site in New York, NY at Magic Mike Live Theater (268 W. 47th Street)
Availability: Full-Time including nights and weekends
Salary: $75,000-$85,000
Reports to: Senior Manager, Hospitality & Guest Experience
About the Company
Originally inspired by the hit film franchise, Magic Mike Live has evolved into a global entertainment phenomenon. Designed as a "360-degree" dance and acrobatic spectacle, Magic Mike Live reimagines the traditional male revue for a modern audience. The production combines world-class choreography, live music, and specialized technical design to create an atmosphere that is equal parts exhilarating, sophisticated, and empowering. Magic Mike Live is the flagship immersive production of Free Association Live (FAL).
FAL currently oversees the global expansion of Magic Mike Live, which has entertained over 2 million guests from 70+ countries with over 6,000 performances across its Las Vegas and London experiences and past engagements in Miami, Dallas, and Berlin since debuting in 2017. Beyond Magic Mike, FAL develops original, IP-driven live experiences across dance, music, and immersive storytelling.
Bringing heart, humor, and world-class storytelling to every performance, each FAL experience is designed to move people, set a standard of excellence, and defy expectations of what live entertainment can be.
For New York City, Magic Mike Live partnered with Authentic Hospitality, a New York City based hospitality group behind some of the city's most revered venues (Pebble Bar, Jac's on Bond, Ray's), to create Greenlight Lounge, a cocktail experience that will sit adjacent to the theater. Welcoming guests for drinks and bites pre and post show, Greenlight at Magic Mike Live will bring Authentic's trademark quality, creativity and originality to an iconic environment.
Position Overview
The Magic Mike Live box office is critical to our guest journey—they are the first impression of the show and lounge, whether on the phone, over email, or in person. The Manager, Box Office & Guest Relations oversees New York's box office and lounge reservationist team, holding them to the highest standard of service and hospitality. This team member can easily handle ticketing and lounge reservations, sell the show and add-on experiences, while delivering an outstanding hospitality and guest experience. They'll also welcome guests at will call, help plan group celebrations, and work closely with the house, lounge team, and events teams so every guest's night feels effortless from first call to curtain.
Key Responsibilities
- Leads, trains, and supports a team of 3-4 full-time and part-time Box Office Associates and lounge reservationists, and builds schedules that cover every performance without overtime
- Manages the flow of emails and phone calls to the box office team through Zendesk so every guest hears back quickly
- Oversees Spektrix and Zendesk for the New York show, keeping information accurate and helping the team feel confident on both systems
- Tracks and shares box office reporting in Spektrix and Zendesk as needed or requested
- Looks after Greenlight Lounge reservations for pre-show and post-show guests, and connects VIP Room private event inquiries with the events team
- Welcomes guests at will call and check-in on show nights, helping with tickets, ID checks, late arrivals, and seating questions alongside the House Manager
- Helps guests plan group outings and celebrations, such as bachelorette parties, birthdays, and corporate groups, and shares premium seating and add-on experiences
- Oversees the nightly box office close-out, including reconciling sales, comps, refunds, and exchanges
- Handles guest concerns at the box office, over the phone, and by email with calm and care, finding thoughtful ways to make things right
- Maintains expert knowledge of the production, including venue and show policies and offerings, accessible seating, and other elements of the guest experience
- Supports the corporate FAL team in the rollout of sales initiatives and shares ideas to improve service and sales
- Helps set up the New York box office before opening, including policies, procedures, and team training
Qualifications
Required:
- Prior experience in box office, ticketing, retail, or guest services, ideally in a leadership role
- Familiarity with ticketing and guest service systems (Spektrix, Zendesk, or similar), or an eagerness to learn them
- Comfort with cash handling and end-of-night reconciliation
- Exceptional communication skills, both verbal and written
- Strong interpersonal skills with an optimistic warmth and empathy
- Ability to remain calm under pressure and adapt quickly to changing circumstances
- Curiosity and eagerness to learn for the sake of learning
- A strong work ethic and pride in their work
- Detail-oriented with excellent time management and problem-solving skills
- Comfort with Excel or Google Sheets
- Flexibility to work nights, weekends, and holidays with the show schedule
Preferred:
- Box office experience in theater or live entertainment
- Experience with group sales or VIP packages
- Experience helping open a new venue or production
- A second language
What We Offer
- A one-of-a-kind work environment at one of New York City's most exciting live entertainment destinations.
- Employee benefits package including health, dental, and vision coverage.
- Discounted tickets for friends and family.
- A culture built on inclusivity, respect, and fun.
Mike's Big Apple LLC. is an equal opportunity employer, and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Find JobsAssistant Box Office Manager Job Market
Who's Hiring
- Oak View10
- Legends Global4
- CORT3
- Macomb Community College2
- Annapolis Symphony Orchestra2
What Employers Look For
The qualifications that appear most often in assistant box office manager jobs.
- Experience operating ticketing platforms such as Tessitura, AudienceView, or Ticketmaster
- Strong cash handling, reconciliation, and point-of-sale transaction management skills
- Availability for evenings, weekends, and holidays including high-volume event days
- Previous box office, ticket operations, or guest services supervisory experience
- Proficiency in Microsoft Excel or comparable spreadsheet tools for revenue reporting
- Associate or bachelor's degree in business, arts administration, or a related field
Tips for Your Assistant Box Office Manager Job Search
Quantify your ticketing volume experience
Hiring managers want to see scale, so note the number of transactions you processed per event or season, the size of venues you supported, and any point-of-sale systems you operated. Specific volume figures make your resume stand out from vague descriptions.
Highlight POS and ticketing software proficiency
Job listings for assistant box office managers frequently require hands-on experience with ticketing platforms like Tessitura, Ticketmaster, AudienceView, or Paciolan. Name the systems you know in a dedicated skills section so your application clears automated screening filters quickly.
Tailor your resume to venue type
A performing arts center and a minor-league ballpark have different priorities. Mirror the language in each posting, emphasizing group sales reconciliation for nonprofit theaters or season-ticket renewals for sports venues, so each application reads as purpose-built for that employer.
Apply early to roles that fit
Migrate Mate lists assistant box office manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for scenario-based interview questions
Interviewers often present real box office problems: a system outage on game day, a double-sold section, or a cash-drawer discrepancy. Rehearse concise stories using the situation, your action, and the outcome so you're ready to walk through your decision process under pressure.
Negotiate shift differentials and event-day premiums
Box office roles are heavy with evenings, weekends, and holidays. When an offer arrives, ask specifically about event-day pay rates, overtime policies, and comp-time options rather than focusing only on the base figure, since those additions often matter more in this role.
Assistant Box Office Manager Jobs: Frequently Asked Questions
Which companies are hiring the most assistant box office managers?
The companies hiring the most assistant box office managers right now include Oak View, Legends Global, and CORT, with the largest share of openings in California, Maryland, and Virginia, based on current listings on Migrate Mate as of November 2026. Performing arts organizations and professional sports franchises consistently account for the bulk of active postings.
How many assistant box office manager jobs are remote?
About 7% of assistant box office manager openings are fully remote or hybrid as of November 2026, reflecting that most duties require on-site presence at a venue. Administrative tasks like reporting, group sales coordination, and system configuration are the sub-areas most likely to allow any remote flexibility.
How do you become an assistant box office manager?
Start by building hands-on experience as a box office associate or ticket seller, learning point-of-sale systems and cash handling procedures. Develop supervisory skills by leading shifts or training new staff. Earning a degree in business or arts administration strengthens your candidacy, as does familiarity with industry ticketing platforms. Applying for assistant manager openings at mid-size venues is a common entry point.
Can you get hired as an assistant box office manager with little experience?
Yes, candidates with limited formal box office experience can get hired by emphasizing transferable skills in cash handling, customer service, and scheduling from retail, hospitality, or front-of-house entertainment roles. Smaller regional theaters and minor-league sports teams are more open to developing new managers than large-market venues. Demonstrating comfort with ticketing software through self-guided learning also helps close the experience gap.
What does the assistant box office manager interview process look like?
The process typically begins with a phone or video screen focused on your ticketing or customer service background, followed by an in-person interview with the box office manager and sometimes an HR representative. Expect scenario questions covering high-volume event days, system outages, or staff conflicts. Some venues include a short skills assessment on their ticketing platform or ask you to walk through a sample end-of-day reconciliation.
Where can I find and apply to assistant box office manager jobs?
You can find and apply to assistant box office manager jobs on Migrate Mate, which lists current openings from across the United States. Search the roles available, find the ones that match your experience and location preferences, and apply directly to each listing that fits.
See All 55 Assistant Box Office Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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