Associate Service Manager Jobs
Associate Service Manager jobs are open across healthcare, technology, financial services, and retail, from entry-level to senior associate roles, with specializations in customer operations, field service coordination, and account management. See the openings below and apply to the ones that match your experience.
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Overview:
We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer-focused and business-oriented to achieve the financial, growth, compliance, and customer satisfaction goals of the CSC creating a positive impact on the Company. Reporting directly to the (Region) General Manager, you will be primarily responsible for planning and supervising the day-to-day operations of the CSC.
Responsibilities:
- Manage all aspects of the CSC’s profit and expense activity which includes sales, inventory, fleet, staffing and customer acquisition and retention
- Manage the CSC staff which includes interviewing, hiring, coaching, training and managing performance
- Monitor and assure compliance in areas including safety, health/environmental, human resources and financial/ ethical considerations
- Ensure all customer interaction and service is performed in a manner which consistently meets or exceeds customer expectations to support customer acquisition and retention
- Medical, dental, and vision (eligibility after just 30 days of employment)
- Paid time off that increases with tenure
- A 401(k) with company match and immediate vesting
- A new employee training program and many opportunities for continued learning and career development
- Disability and life insurance
- Employee recognition program
- Generous tuition assistance program
- Propane discounts
Qualifications:
- Minimum of 3 years of business experience
- Bachelor’s Degree in business preferred
- Delivery and/or distribution, sales and general management experience desired
- Exceptional written and interpersonal communication skills
- Ability to provide strong leadership through coaching and mentoring with a focus on customer service
Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment – showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares – highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane – promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit www.suburbanpropane.com.
It’s an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future!
Applications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. For more information about our hiring process, please visit: https://jobs.suburbanpropane.com/our-hiring-process/
At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual’s age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance.
In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: https://www.phila.gov/documents/fair-chance-hiring-law-posterOverview:
We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer-focused and business-oriented to achieve the financial, growth, compliance, and customer satisfaction goals of the CSC creating a positive impact on the Company. Reporting directly to the (Region) General Manager, you will be primarily responsible for planning and supervising the day-to-day operations of the CSC.
Responsibilities:
- Manage all aspects of the CSC’s profit and expense activity which includes sales, inventory, fleet, staffing and customer acquisition and retention
- Manage the CSC staff which includes interviewing, hiring, coaching, training and managing performance
- Monitor and assure compliance in areas including safety, health/environmental, human resources and financial/ ethical considerations
- Ensure all customer interaction and service is performed in a manner which consistently meets or exceeds customer expectations to support customer acquisition and retention
- Medical, dental, and vision (eligibility after just 30 days of employment)
- Paid time off that increases with tenure
- A 401(k) with company match and immediate vesting
- A new employee training program and many opportunities for continued learning and career development
- Disability and life insurance
- Employee recognition program
- Generous tuition assistance program
- Propane discounts
Qualifications:
- Minimum of 3 years of business experience
- Bachelor’s Degree in business preferred
- Delivery and/or distribution, sales and general management experience desired
- Exceptional written and interpersonal communication skills
- Ability to provide strong leadership through coaching and mentoring with a focus on customer service
Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment – showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares – highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane – promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit www.suburbanpropane.com.
It’s an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future!
Applications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. For more information about our hiring process, please visit: https://jobs.suburbanpropane.com/our-hiring-process/
At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual’s age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance.
In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: https://www.phila.gov/documents/fair-chance-hiring-law-posterSee All 84 Associate Service Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsAssociate Service Manager Job Market
Who's Hiring
- Whole Foods Market23
- Lam Research5
- Suburban Propane5
- Meijer4
- RBC3
Top Industries Hiring
- Energy
- Education
- Technology & Software
- Banking & Financial Services
What Employers Look For
The qualifications that appear most often in associate service manager jobs.
- One to three years of customer service, operations, or account management experience
- Proficiency with CRM platforms and ATS or ticketing systems
- Strong written and verbal communication skills for client-facing interactions
- ITIL Foundation certification preferred for technology and managed services roles
- Experience coordinating cross-functional teams or escalation workflows
- Bachelor's degree in business, communications, or a related field
Tips for Your Associate Service Manager Job Search
Tailor your resume to service metrics
Associate service managers are judged on outcomes, so your resume should lead with measurable results: customer satisfaction scores, ticket resolution rates, or team throughput improvements. Vague descriptions of duties won't stand out the way quantified wins do.
Apply early to roles that fit
Migrate Mate lists associate service manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Highlight cross-functional coordination experience
Hiring managers for associate service manager roles prioritize candidates who've worked between departments, such as bridging technical teams and clients or coordinating between operations and sales. Call out those experiences by name rather than burying them in general job descriptions.
Get your ITIL or CompTIA certification listed
Many associate service manager postings in tech and managed services list ITIL Foundation or CompTIA certifications as preferred. If you have them, put them in a dedicated credentials section near the top of your resume so recruiters don't miss them on a quick scan.
Prepare a service recovery story for interviews
Interviewers almost always ask how you've handled an escalated customer or a service failure. Have one specific, structured example ready that walks through the problem, your response, and the outcome. Generic answers about staying calm don't satisfy this question.
Negotiate scope before you negotiate salary
Before accepting an offer, clarify the team size you'll oversee, the account volume you're responsible for, and what success looks like in the first six months. Misaligned expectations on scope cause more early exits than salary does.
Associate Service Manager Jobs: Frequently Asked Questions
Which companies are hiring the most associate service managers?
Whole Foods Market, Lam Research, and Suburban Propane are hiring the most associate service managers right now, with openings concentrated in Florida, Texas, and New York, based on current listings on Migrate Mate as of November 2026. Industries with the highest volume of postings include healthcare administration, managed IT services, and financial services.
How many associate service manager jobs are remote?
About 71% of associate service manager openings are fully remote or hybrid as of November 2026, though availability varies significantly by industry. Customer success and software support roles tend to offer the most remote flexibility, while field service coordination and facilities-adjacent roles typically require on-site presence.
How do you become an associate service manager?
Start by building a foundation in customer service, operations, or technical support, since most associate service manager roles require direct experience handling client accounts or service workflows. From there, develop skills in cross-functional coordination and CRM tools. Earning a certification like ITIL Foundation strengthens your candidacy for tech and managed services roles. Applying to team lead or senior coordinator positions first is a common path into the associate manager tier.
Can you get an associate service manager job with little experience?
Yes, some associate service manager roles are explicitly entry-level and prioritize communication skills and customer orientation over years of management experience. Focus your applications on companies that call out training programs or development tracks. Internships, team lead experience in service or retail, and demonstrated ownership of a process or account all help offset limited formal management history.
What does the associate service manager interview process look like?
Most associate service manager interviews run two to three rounds. The first is typically a phone or video screen with HR covering your background and availability. The second round usually involves a hiring manager or panel asking behavioral questions focused on customer escalations, team coordination, and prioritization. Some employers add a written exercise or case scenario where you respond to a service failure or client complaint before making a final offer.
Where can I find and apply to associate service manager jobs?
You can find and apply to associate service manager jobs on Migrate Mate, which lists current openings from employers across the United States. Search for roles that match your industry background and experience level, then apply directly to each listing that fits. The openings on this page are updated regularly so you're seeing current opportunities, not stale postings.
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