Customer Service Technician Jobs
Customer Service Technician jobs are open across telecommunications, utilities, healthcare, and manufacturing, at levels from entry-level to senior and lead, with specializations in field service, technical support, and equipment repair. Scan the live roles below and apply to whichever ones fit.
Find JobsOverview
Showing 5 of 362+ Customer Service Technician jobs
Entity: CSL Plasma
Job Category: Plasma Operations
Job Family: Plasma Center Operations
Job Type: Part Time
Location: Northglenn, Colorado, United States
Employer Reference: R-295977
Job Description
- Responsible for preparing the donor, donor area and equipment for the pheresis process.
- Prepares the autopheresis machine for the pheresis process.
- Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
- Disconnects the donor when the process is complete.
- Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
- Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
- Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
- Alerts Group Leader or Supervisor of donor flow issues.
- Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
- Understands the policies and procedures associated with hyper immune programs at the center if applicable.
- Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
- Maintains confidentiality of all personnel, donor and center information.
- May be cross-trained in other areas to meet the needs of the business.
- Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
- Perform job-related duties as assigned.
Qualifications:
- High school diploma or equivalent required
- Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience
- Must be able to perform basic math calculations
Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.
The expected base pay for this position at hiring is $16.61/hour - $19.65/hour. Please note this wage range reflects what CSL expects to pay for this position at the listed location as of the time of this posting. Individual base pay for a successful candidate within this range is determined by qualifications, skill level, experience, competencies and other relevant factors.
About CSL Plasma
CSL Plasma operates one of the world's largest and most sophisticated plasma donation networks, with nearly 330 donation centers in the U.S. and Europe. CSL Plasma is a subsidiary of CSL, a global biopharma company. Plasma collected at CSL Plasma facilities is used by CSL for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL (ASX:CSL; USOTC:CSLLY), headquartered in Melbourne, Australia, employs 29,000+ people. For more information about CSL Plasma visit, https://www.cslplasma.com/.
Our Benefits
For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp.
You Belong at CSL
At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.
To learn more visit https://www.csl.com/careers/inclusion-and-belonging
Equal Opportunity Employer
CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.
Entity: CSL Plasma
Job Category: Plasma Operations
Job Family: Plasma Center Operations
Job Type: Part Time
Location: Northglenn, Colorado, United States
Employer Reference: R-295977
Job Description
- Responsible for preparing the donor, donor area and equipment for the pheresis process.
- Prepares the autopheresis machine for the pheresis process.
- Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
- Disconnects the donor when the process is complete.
- Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
- Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
- Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
- Alerts Group Leader or Supervisor of donor flow issues.
- Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
- Understands the policies and procedures associated with hyper immune programs at the center if applicable.
- Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
- Maintains confidentiality of all personnel, donor and center information.
- May be cross-trained in other areas to meet the needs of the business.
- Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
- Perform job-related duties as assigned.
Qualifications:
- High school diploma or equivalent required
- Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience
- Must be able to perform basic math calculations
Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.
The expected base pay for this position at hiring is $16.61/hour - $19.65/hour. Please note this wage range reflects what CSL expects to pay for this position at the listed location as of the time of this posting. Individual base pay for a successful candidate within this range is determined by qualifications, skill level, experience, competencies and other relevant factors.
About CSL Plasma
CSL Plasma operates one of the world's largest and most sophisticated plasma donation networks, with nearly 330 donation centers in the U.S. and Europe. CSL Plasma is a subsidiary of CSL, a global biopharma company. Plasma collected at CSL Plasma facilities is used by CSL for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL (ASX:CSL; USOTC:CSLLY), headquartered in Melbourne, Australia, employs 29,000+ people. For more information about CSL Plasma visit, https://www.cslplasma.com/.
Our Benefits
For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp.
You Belong at CSL
At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.
To learn more visit https://www.csl.com/careers/inclusion-and-belonging
Equal Opportunity Employer
CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.
See All 362+ Customer Service Technician Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsCustomer Service Technician Job Market
Who's Hiring
- CSL Plasma245
- AVI Foodsystems11
- Uniti8
- Smith Group - AFC Urgent Care & Big O Tires7S
- Agiliti6
Top Industries Hiring
- Chemicals & Materials
- Manufacturing
What Employers Look For
The qualifications that appear most often in customer service technician jobs.
- High school diploma or GED equivalent with one or more years of technical support experience
- Proficiency troubleshooting hardware, software, or networked equipment in a customer-facing environment
- Experience using ticketing or case management systems to log and resolve service requests
- Valid driver's license and ability to travel to customer sites or perform field service calls
- CompTIA A+, manufacturer certification, or equivalent technical credential preferred or required
- Strong verbal communication skills for explaining technical issues to non-technical customers
Tips for Your Customer Service Technician Job Search
Tailor your resume to each listing
Customer service technician postings vary widely, so match your resume's skills section to the exact tools and systems named in each job description. Employers scan for specific equipment brands, ticketing systems, and certifications, not just generic technical ability.
List certifications above your work history
CompTIA A+, CCNA, or manufacturer-specific credentials often act as hard filters during resume screening. Placing them in a dedicated section near the top ensures hiring managers and automated systems catch them before reading your experience.
Apply early to roles that fit
Migrate Mate lists customer service technician openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by service environment
Field-based and bench-repair roles require different skills and attract different employers. Filter your search by on-site, field service, or in-house support to avoid applying to roles that don't match your hands-on experience or preferred work environment.
Prepare for scenario-based interview questions
Interviewers frequently ask you to walk through how you would diagnose a specific failure or handle an escalated customer during a service call. Practice structured answers that show both your technical diagnostic process and your communication approach under pressure.
Negotiate total compensation, not just base pay
Many customer service technician roles include tools, vehicle allowances, on-call pay, or overtime that form a significant part of total earnings. Before accepting an offer, ask the hiring manager to clarify which of these are standard, guaranteed, or discretionary.
Customer Service Technician Jobs: Frequently Asked Questions
Which companies are hiring the most customer service technicians?
CSL Plasma, AVI Foodsystems, and Uniti are hiring the most customer service technicians right now, with openings concentrated in Texas, Florida, and Indiana, based on current listings on Migrate Mate as of November 2026. Volume tends to be highest among telecommunications providers, utilities, and equipment manufacturers with large installed customer bases.
How many customer service technician jobs are remote?
About 21% of customer service technician openings are fully remote or hybrid as of November 2026, with remote work most common in phone-based technical support and software troubleshooting roles. Field service and equipment repair positions almost always require on-site work at customer locations and are rarely offered remotely.
How do you become a customer service technician?
Start with a high school diploma and develop foundational technical skills through vocational training, community college coursework, or self-study in networking and hardware. Earn an entry-level certification such as CompTIA A+ to validate your skills. Apply for junior support or help desk roles to build hands-on experience, then pursue employer-sponsored or manufacturer-specific training as you advance.
Can you get a customer service technician job with little or no experience?
Yes, many employers hire entry-level customer service technicians who demonstrate strong problem-solving ability and a willingness to learn technical systems on the job. Highlighting relevant coursework, personal repair projects, or any customer-facing work strengthens your application. Roles in retail electronics support or internal IT help desks are common starting points that build the diagnostic and communication skills employers want.
What does the customer service technician interview process look like?
Most hiring processes start with a phone or video screen focused on your technical background and customer service experience. A second round typically involves scenario or behavioral questions where you describe how you handled a difficult service situation or diagnosed a specific issue. Some employers add a brief practical assessment or ask you to walk through a troubleshooting process step by step before extending an offer.
Where can I find and apply to customer service technician jobs?
You can find and apply to customer service technician jobs on Migrate Mate, which lists current openings from employers across the United States. Search for roles that match your experience level, preferred work environment, and location, then apply directly to each listing that fits.
See All 362+ Customer Service Technician Jobs
Find roles that match your experience and apply in just a few clicks.
Find Jobs