Back of House Manager Jobs
Back of House Manager jobs are open across full-service restaurants, hotels, catering operations, and food service contractors, at every level from shift supervisor to multi-unit director, with specializations in kitchen operations, inventory control, and food safety compliance. Scan the live roles below and apply to whichever ones fit.
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Senior Back of House Shift Lead
Chick-fil-A The Villages | Full-Time Leadership Opportunity
Position Overview
Reports To: Executive Director and Owner/Operator
About the Role
Chick-fil-A The Villages is seeking an experienced, driven, and dependable Senior Back of House Shift Lead to provide exceptional leadership and operational oversight within our kitchen.
This individual serves as the primary operational leader during assigned shifts and acts as an important connection between senior leadership and the kitchen team. The Senior BOH Shift Lead must be capable of independently leading high-volume kitchen operations, managing food preparation and assembly systems, developing other kitchen leaders, and maintaining the highest standards of food safety, cleanliness, speed, and quality.
We are looking for a leader who leads by example, takes ownership, develops others, and thrives in a fast-paced environment.
Our mission is \Achieving Excellence Through Relentless Execution.\ This leader plays a critical role in bringing that mission to life every day.
KEY RESPONSIBILITIES
1. Strategic Leadership & Culture
- Model and uphold our Shared Vision, Purpose, and Core Values: Customers First, Hustle, Optimism, Curiosity, Continuous Improvement, and Safety First.
- Lead with humility, integrity, confidence, urgency, optimism, and a servant's heart.
- Build a positive, respectful, and accountable kitchen culture through clear communication and consistent leadership.
- Take ownership of the overall culture, cleanliness, and performance of each assigned shift.
- Address inappropriate behavior, bullying, discrimination, harassment, and other cultural concerns promptly and professionally.
- Partner with Front of House leadership to promote effective communication and seamless restaurant operations.
- Escalate significant team, safety, equipment, or operational concerns to the appropriate senior leadership.
2. Operational & Financial Excellence
- Serve as the Manager on Duty for the Back of House when assigned.
- Independently lead kitchen opening, shift transitions, closing, and high-volume operations.
- Ensure thorough shift handoffs and leave the kitchen fully prepared for the next daypart.
- Review staffing, catering commitments, anticipated business volume, and food preparation needs before each shift.
- Strategically assign kitchen positions based on operational demands and Team Member strengths, including breading, boards, and machines.
- Maintain Chick-fil-A standards for Safety, Courtesy, Accuracy, and Speed.
- Monitor and improve key performance indicators, including kitchen speed of service, order accuracy, labor productivity, food cost, and food waste (LEAN).
- Manage inventory throughout the shift, monitor waste, ensure proper FIFO rotation, and protect restaurant resources.
- Identify equipment and maintenance concerns and report them promptly.
3. Leadership Development & Team Accountability
- Provide consistent, on-the-floor coaching to kitchen Shift Leads, Senior Team Leads, Team Leads, and Team Members.
- Deliver timely, specific, and constructive feedback to strengthen individual and team performance.
- Support one-on-one development conversations, training evaluations, kitchen orientations, and Pathway training completion.
- Identify and develop future kitchen leadership talent by delegating responsibilities and building confidence.
- Hold Team Members accountable for attendance, punctuality, uniform standards, food safety practices, and restaurant policies.
- Document significant attendance, safety, and performance concerns appropriately.
- Participate actively in leadership meetings, providing BOH performance updates, reviewing metrics, and presenting solutions for operational improvement.
- Maintain confidentiality regarding team matters and leadership discussions.
4. Systems, Food Safety & Compliance
- Ensure consistent execution of food safety guidelines, ServSafe standards, Daily Criticals, store checklists, and Chick-fil-A Recipes and Service standards.
- Maintain compliance with all temperature, food handling, preparation, and recipe requirements.
- Oversee completion of BOH opening, transition, closing, cleaning, dishwashing, and specialized task lists.
- Maintain a clean, organized, and inspection-ready kitchen environment.
- Respond appropriately to emergencies, including equipment failures, medical incidents, fire safety situations, and other unexpected events.
- Prioritize the safety of Team Members and guests in all operational decisions.
QUALIFICATIONS & EXPERIENCE
Leadership Experience
- Proven experience successfully leading high-volume kitchen shifts with minimal supervision.
- Demonstrated ability to manage kitchen operations independently and make sound operational decisions.
- Comprehensive knowledge of all essential kitchen positions, food preparation, breading, and Chick-fil-A quality standards.
Character & Leadership Qualities
- High integrity, maturity, and emotional intelligence.
- Strong commitment to servant leadership and developing others.
- Ability to coach, redirect, delegate, and hold others accountable.
- Demonstrates ownership, initiative, dependability, and a commitment to continuous improvement.
Communication & Professionalism
- Excellent verbal, written, and interpersonal communication skills.
- Ability to communicate expectations clearly and professionally.
- Accepts feedback positively and demonstrates a willingness to learn and grow.
- Ability to build positive working relationships across all levels of the restaurant.
Technical Competencies
- Proficiency in Pathway, kitchen screen routing software, cash management systems (where applicable), and required restaurant operating applications.
Availability Requirements
- Flexible, open availability consistent with restaurant business needs.
- Availability to work Saturdays.
- Ability to work opening, closing, and peak operational shifts as needed.
THE OPPORTUNITY
This is an important leadership position for someone who takes pride in operational excellence, enjoys developing people, and wants to make a meaningful impact on the success of a growing kitchen team.
If you are an experienced kitchen leader who leads by example, thrives under pressure, takes ownership, and is passionate about building a strong team, we would love to hear from you!
Join the Chick-fil-A The Villages team and help us achieve excellence through relentless execution.
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay: $16.00 - $17.00 / hour
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k)
- Employee discount
- Paid training
Job Type: fulltime
Education: High school degree
Work location: On-site
Chick-fil-A The Villages. 730 US-441, The Villages, FL, 32159
Senior Back of House Shift Lead
Chick-fil-A The Villages | Full-Time Leadership Opportunity
Position Overview
Reports To: Executive Director and Owner/Operator
About the Role
Chick-fil-A The Villages is seeking an experienced, driven, and dependable Senior Back of House Shift Lead to provide exceptional leadership and operational oversight within our kitchen.
This individual serves as the primary operational leader during assigned shifts and acts as an important connection between senior leadership and the kitchen team. The Senior BOH Shift Lead must be capable of independently leading high-volume kitchen operations, managing food preparation and assembly systems, developing other kitchen leaders, and maintaining the highest standards of food safety, cleanliness, speed, and quality.
We are looking for a leader who leads by example, takes ownership, develops others, and thrives in a fast-paced environment.
Our mission is \Achieving Excellence Through Relentless Execution.\ This leader plays a critical role in bringing that mission to life every day.
KEY RESPONSIBILITIES
1. Strategic Leadership & Culture
- Model and uphold our Shared Vision, Purpose, and Core Values: Customers First, Hustle, Optimism, Curiosity, Continuous Improvement, and Safety First.
- Lead with humility, integrity, confidence, urgency, optimism, and a servant's heart.
- Build a positive, respectful, and accountable kitchen culture through clear communication and consistent leadership.
- Take ownership of the overall culture, cleanliness, and performance of each assigned shift.
- Address inappropriate behavior, bullying, discrimination, harassment, and other cultural concerns promptly and professionally.
- Partner with Front of House leadership to promote effective communication and seamless restaurant operations.
- Escalate significant team, safety, equipment, or operational concerns to the appropriate senior leadership.
2. Operational & Financial Excellence
- Serve as the Manager on Duty for the Back of House when assigned.
- Independently lead kitchen opening, shift transitions, closing, and high-volume operations.
- Ensure thorough shift handoffs and leave the kitchen fully prepared for the next daypart.
- Review staffing, catering commitments, anticipated business volume, and food preparation needs before each shift.
- Strategically assign kitchen positions based on operational demands and Team Member strengths, including breading, boards, and machines.
- Maintain Chick-fil-A standards for Safety, Courtesy, Accuracy, and Speed.
- Monitor and improve key performance indicators, including kitchen speed of service, order accuracy, labor productivity, food cost, and food waste (LEAN).
- Manage inventory throughout the shift, monitor waste, ensure proper FIFO rotation, and protect restaurant resources.
- Identify equipment and maintenance concerns and report them promptly.
3. Leadership Development & Team Accountability
- Provide consistent, on-the-floor coaching to kitchen Shift Leads, Senior Team Leads, Team Leads, and Team Members.
- Deliver timely, specific, and constructive feedback to strengthen individual and team performance.
- Support one-on-one development conversations, training evaluations, kitchen orientations, and Pathway training completion.
- Identify and develop future kitchen leadership talent by delegating responsibilities and building confidence.
- Hold Team Members accountable for attendance, punctuality, uniform standards, food safety practices, and restaurant policies.
- Document significant attendance, safety, and performance concerns appropriately.
- Participate actively in leadership meetings, providing BOH performance updates, reviewing metrics, and presenting solutions for operational improvement.
- Maintain confidentiality regarding team matters and leadership discussions.
4. Systems, Food Safety & Compliance
- Ensure consistent execution of food safety guidelines, ServSafe standards, Daily Criticals, store checklists, and Chick-fil-A Recipes and Service standards.
- Maintain compliance with all temperature, food handling, preparation, and recipe requirements.
- Oversee completion of BOH opening, transition, closing, cleaning, dishwashing, and specialized task lists.
- Maintain a clean, organized, and inspection-ready kitchen environment.
- Respond appropriately to emergencies, including equipment failures, medical incidents, fire safety situations, and other unexpected events.
- Prioritize the safety of Team Members and guests in all operational decisions.
QUALIFICATIONS & EXPERIENCE
Leadership Experience
- Proven experience successfully leading high-volume kitchen shifts with minimal supervision.
- Demonstrated ability to manage kitchen operations independently and make sound operational decisions.
- Comprehensive knowledge of all essential kitchen positions, food preparation, breading, and Chick-fil-A quality standards.
Character & Leadership Qualities
- High integrity, maturity, and emotional intelligence.
- Strong commitment to servant leadership and developing others.
- Ability to coach, redirect, delegate, and hold others accountable.
- Demonstrates ownership, initiative, dependability, and a commitment to continuous improvement.
Communication & Professionalism
- Excellent verbal, written, and interpersonal communication skills.
- Ability to communicate expectations clearly and professionally.
- Accepts feedback positively and demonstrates a willingness to learn and grow.
- Ability to build positive working relationships across all levels of the restaurant.
Technical Competencies
- Proficiency in Pathway, kitchen screen routing software, cash management systems (where applicable), and required restaurant operating applications.
Availability Requirements
- Flexible, open availability consistent with restaurant business needs.
- Availability to work Saturdays.
- Ability to work opening, closing, and peak operational shifts as needed.
THE OPPORTUNITY
This is an important leadership position for someone who takes pride in operational excellence, enjoys developing people, and wants to make a meaningful impact on the success of a growing kitchen team.
If you are an experienced kitchen leader who leads by example, thrives under pressure, takes ownership, and is passionate about building a strong team, we would love to hear from you!
Join the Chick-fil-A The Villages team and help us achieve excellence through relentless execution.
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay: $16.00 - $17.00 / hour
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k)
- Employee discount
- Paid training
Job Type: fulltime
Education: High school degree
Work location: On-site
Chick-fil-A The Villages. 730 US-441, The Villages, FL, 32159
Back of House Manager Jobs by Experience Level
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Find Back of House Manager JobsBack of House Manager Job Market
Who's Hiring
- Chick-fil-A Restaurants37
- Gotts Partners Lp4G
- Shark Club3
- Brooks Running2
- Mendocino Farms2
What Employers Look For
The qualifications that appear most often in back of house manager jobs.
- Three or more years of kitchen management or back of house supervisory experience
- ServSafe Manager certification or equivalent food handler credential
- Demonstrated ability to manage food cost and control inventory shrinkage
- Experience scheduling kitchen staff and managing labor to budget
- Proficiency with restaurant management or point-of-sale software
- High school diploma or GED required, culinary or hospitality degree preferred
Tips for Your Back of House Manager Job Search
Quantify kitchen output on your resume
Hiring managers want numbers, not just duties. List covers per shift, food cost percentages you managed, or waste reduction results you drove. Specific figures from your kitchen experience make your resume stand out from vague operational descriptions.
List every food safety certification you hold
ServSafe Manager, HACCP training, and local health department certifications belong in a dedicated credentials section. Many applicant tracking systems screen for these exact terms, so spelling them out in full increases your chances of clearing the first filter.
Apply early to roles that fit
Migrate Mate lists back of house manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by service model and volume
A fast-casual chain and a fine-dining group expect very different back of house skills. Filter your search by service style and average covers so your experience maps closely to what the posting describes, and tailor your resume language to match.
Prepare a food cost scenario for interviews
Interviewers for this role almost always ask how you have controlled food cost or handled vendor price increases. Walk in with a real example that includes the original cost percentage, what you changed, and the outcome. Vague answers about teamwork will not hold up.
Follow up after the working interview
Many restaurant groups use a paid trial shift as the final hiring stage. Send a brief note within 24 hours that references one specific thing you observed or improved during the shift. It signals initiative and reinforces that you paid attention to their actual operation.
Back of House Manager Jobs: Frequently Asked Questions
Which companies are hiring the most back of house managers?
The most active employers for back of house managers right now are Chick-fil-A Restaurants, Gotts Partners Lp, and Shark Club, and the most openings are in California, Florida, and Texas, based on current listings on Migrate Mate as of November 2026. Full-service restaurant groups and hotel food and beverage departments consistently post the highest volume of these roles.
How many back of house manager jobs are remote?
About 2% of back of house manager openings are fully remote or hybrid as of November 2026, reflecting the hands-on nature of most kitchen operations roles. The sub-areas most likely to offer remote or hybrid arrangements include food service consulting, menu development, and corporate training roles within larger hospitality groups.
How do you become a back of house manager?
Start by building hands-on kitchen experience as a line cook or prep cook, then move into a lead or sous chef role to develop scheduling and cost control skills. Earning a ServSafe Manager certification strengthens your candidacy. Most employers promote from within, so demonstrating reliability, food safety knowledge, and the ability to train others accelerates the path to a management title.
Can you get hired as a back of house manager without prior management experience?
Yes, especially at smaller independent restaurants or fast-casual chains that promote from within. Highlight any informal leadership you have done, such as training new hires, running a station solo during a rush, or covering for a supervisor. A ServSafe certification and a clear grasp of food cost basics can offset a resume that lacks a formal management title.
What does the back of house manager interview process look like?
Most hiring processes include an initial phone screen with a recruiter or general manager, followed by an in-person interview focused on operational scenarios like staffing shortages, food cost overruns, and health inspections. Many employers add a working interview or paid trial shift so they can observe how you move through a live kitchen before extending an offer.
Where can I find and apply to back of house manager jobs?
You can find and apply to back of house manager jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level and preferred service style, then apply directly to each listing that fits your background.
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