Entry Level Benefits Specialist Jobs
New grad benefits specialist jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong internship or coursework in HR or benefits administration can matter more than a long resume. Most openings are on-site roles across Government & Public Sector, Insurance, and Healthcare & Medical Services, with employers like State of Washington, State of Wyoming, and Aon hiring at this level now.
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Description
DSHS ESA – Public Benefits Specialist 1-3
Economic Services Administration’s Community Service Division has an exciting entry-level opportunity for a Public Benefits Specialist, with training provided. This full-time position works on-site at our Community Services Office in Bellingham, WA, where you’ll help individuals and families access the benefits and resources they need. If you’re looking for a rewarding career in public service where your compassion and dedication can make a difference in the lives of fellow Washingtonians, this could be a great opportunity to get started.
As a Public Benefits Specialist, you will help people applying for public assistance services through face-to-face interactions and over the phone. You'll determine eligibility for all public assistance programs by conducting interviews, obtaining information from individuals and third parties. You will also process applications received online and process all case actions using the appropriate computer programs.
Note: This is an in person only position, remote or hybrid is not available.
Some more of what you will do:
- Using internal software, learn to process applications for initial and on-going eligibility determinations for Financial, Child Care, Supplemental Nutrition Assistance Program, and Medicaid Assistance programs.
- Conduct intensive interviews and independently determine eligibility.
- Gather and review data, applications, and verification for each benefit program as it relates to each person's circumstances.
- Process all applications and case actions in accordance with federal and state requirements based on household income and size.
Explain program requirements, application procedures, and verification needs, as well as answer questions regarding benefits or available services to clients. -
A career in public service can be demanding yet rewarding. Your customers come from diverse backgrounds and speak many languages. There is a lot to learn, and classroom training is a big part of the beginning. We'll be with you every step of the way.
See why others like you have chosen a career with us:
Who should apply?
We’re looking for dedicated individuals who meet the minimum qualifications below and are eager to make a difference.
- Four years in a customer service job where the major duties involved public contact or a job providing staff support in financial eligibility determination such as examining/processing loan applications, medical insurance or rehabilitation claims, or unemployment insurance claims.
(College education can substitute year-for-year for experience).
OR
One year of equivalent, out-of-state experience conducting financial eligibility determination for public assistance to include financial, medical and food benefit programs. -
We’re looking for someone who:
- Understands and applies complex technical regulations, policies, and procedures while analyzing individual circumstances and making eligibility determinations objectively.
- Communicates effectively with people from diverse backgrounds and in a variety of situations, including de-escalating difficult situations and communicating with individuals who may have communication challenges.
- Provides respectful and supportive service to underserved populations while discussing confidential, sensitive, or difficult topics in person and over the phone.
- Thrives in a structured and standardized work environment.
- Learns and effectively uses a variety of computer programs and systems.
Prioritizes and manages multiple tasks in a busy office environment with frequent interruptions. -
Those hired into the Public Benefits Specialist 1-3 training plan with ESA CSD can expect a minimum monthly salary of $4,517 (Range 43, Step G). This salary will increase as the employee successfully progresses in their training. Projected timelines and ranges for this progression are shown below.
- Public Benefits Specialist 1: $4,517.00 Step G – $5,111.00 Step L (6 months)
- Public Benefits Specialist 2: $4,746.00 Step F – $5,506.00 Step L (6 months)
- Public Benefits Specialist 3: $5,240.00 Step G – $5,928.00 Step L
Interested?
Along with your application, please include:
- An updated resume
Three professional references with contact information -
Please reach out to DSHS Recruiter Vincent Hamilton at vincent.hamilton@dshs.wa.gov and reference job number #07908.
The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security
Supplemental Information
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
Relationship and Reporting Structure (Nepotism) Disclosure: If you are selected for hire, you must disclose whether you have a relative, household member, close friend, or romantic partner within your potential supervisory chain of command. DSHS has a Relationships and the Reporting Structure policy that prohibits nepotism and can be reviewed here. Applicants whose appointment would result in a prohibited reporting relationship are not eligible for appointment to that position.
E-Verify® is a registered trademark of the U.S. Department of Homeland Security
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Entry Level Benefits Specialist Jobs: Frequently Asked Questions
How do I get an entry level benefits specialist job?
Employers hiring at this level look for candidates with HR coursework, a benefits or payroll internship, or hands-on experience processing enrollments, even in a volunteer or administrative capacity. Familiarity with HRIS platforms, strong attention to detail, and an understanding of health, dental, and retirement plan basics give entry level applicants a clear edge over candidates who list only general office skills.
Which companies hire entry level benefits specialists?
Companies hiring entry level benefits specialists right now include State of Washington, State of Wyoming, and Aon, based on current listings on Migrate Mate as of September 2026. A mix of large employers with dedicated benefits teams and HR outsourcing firms tend to hire most actively at this level, since both need junior staff to support open enrollment cycles and day-to-day employee inquiries.
Are there remote entry level benefits specialist jobs?
Yes, though on-site roles still make up the majority at this stage. About 33% of entry level benefits specialist openings are remote or hybrid as of September 2026, concentrated largely at companies that run centralized HR operations or benefits administration platforms where in-person presence is less critical for junior staff.
Are these new grad benefits specialist jobs?
Yes, many of these openings are new grad and junior roles that explicitly welcome recent graduates and candidates with little or no professional experience. A new grad friendly posting typically requires zero to two years of experience and accepts internships, relevant coursework, or a demonstrated understanding of benefits enrollment as a substitute for a long work history.
Which industries hire the most entry level benefits specialists?
Entry Level benefits specialist roles concentrate in Government & Public Sector, Insurance, and Healthcare & Medical Services, based on current listings on Migrate Mate as of September 2026. These sectors tend to have large, distributed workforces with complex benefits packages, which creates steady demand for junior specialists who can support enrollment, answer employee questions, and help manage vendor relationships under senior HR guidance.