Branch Operations Assistant Jobs
Branch Operations Assistant jobs are open across banking, credit unions, financial services, and insurance, with specializations in teller operations, compliance support, and customer account management, at every level from entry-level to senior associate. Find a role that fits below and apply directly.
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Showing 5 of 479+ Branch Operations Assistant jobs
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top five on the 2026 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!
About this role:
Wells Fargo is seeking a Branch Operations Associate Manager (LO) for our National Branch Network as part of the Consumer Banking and Lending division. Learn more about the career areas and business divisions at wellsfargojobs.com.
In this role you will:
- Lead and supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and ensure timely completion, quality, and compliance in teller functions
- Provide feedback and present ideas for improving customer service and colleague experience, and related performance management process and tools
- Perform operational and customer support tasks
- Provide excellent customer service, engage customers in conversations, and build relationships with them
- Manage the schedule and the daily operations of the teller line
- Make decisions and resolve issues related to daily operations of the teller line, under direction of regional banking management
- Leverage interpretation of applicable regulations, policy and procedure requirements, and audit and escalation procedures
- Support customers and employees in resolving or escalating concerns or complaints
- Collaborate and consult with branch employees, colleagues, and mid-level managers
- Interact directly with customers
- Coach, motivate, and develop a diverse team of direct reports to achieve full potential and meet established business objectives
- Manage allocation of people and financial resources for branch operations
- Mentor and guide talent development of direct reports and assist in hiring talent
- This LO position has customer contact and job duties which may include needs assessing and referring those customers interested in a dwelling secured product to a SAFE team member. This position includes assisting customers without taking an application and without offering or negotiating terms of a dwelling secured transaction. Individuals in a LO position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below
Required Qualifications:
- 2+ years of experience assessing and meeting the needs of customers or helping with issue resolution, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 1+ years of Leadership experience
Desired Qualifications:
- Leadership skills including the ability to build, develop, and motivate a diverse work team
- Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues
- Customer service, operations, or financial services management experience within a high volume, fast-paced and constantly changing environment
- Ability to educate and connect customers to technology and share the value of mobile banking options
- Ability to interact with integrity and professionalism with customers and employees
- Knowledge and understanding of laws and regulations pertaining to the banking industry
- Knowledge and understanding of retail compliance controls, risk management, and loss prevention
- Ability to work effectively under pressure, meet deadlines, exercise independent judgment, and use critical thinking skills
- Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting
- Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
- Cash handling experience
Job Expectations:
- Ability to work a schedule that may include most Saturdays
- Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness, and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness. However, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary
- This position is not eligible for Visa sponsorship
Position location: 7107 N NAVARRO ST VICTORIA, TX 77904
Posting End Date:
- Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
c. Please be prepared to provide accurate information and supporting documentation in connection with any lawful employment and education verification conducted by Wells Fargo.
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top five on the 2026 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!
About this role:
Wells Fargo is seeking a Branch Operations Associate Manager (LO) for our National Branch Network as part of the Consumer Banking and Lending division. Learn more about the career areas and business divisions at wellsfargojobs.com.
In this role you will:
- Lead and supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and ensure timely completion, quality, and compliance in teller functions
- Provide feedback and present ideas for improving customer service and colleague experience, and related performance management process and tools
- Perform operational and customer support tasks
- Provide excellent customer service, engage customers in conversations, and build relationships with them
- Manage the schedule and the daily operations of the teller line
- Make decisions and resolve issues related to daily operations of the teller line, under direction of regional banking management
- Leverage interpretation of applicable regulations, policy and procedure requirements, and audit and escalation procedures
- Support customers and employees in resolving or escalating concerns or complaints
- Collaborate and consult with branch employees, colleagues, and mid-level managers
- Interact directly with customers
- Coach, motivate, and develop a diverse team of direct reports to achieve full potential and meet established business objectives
- Manage allocation of people and financial resources for branch operations
- Mentor and guide talent development of direct reports and assist in hiring talent
- This LO position has customer contact and job duties which may include needs assessing and referring those customers interested in a dwelling secured product to a SAFE team member. This position includes assisting customers without taking an application and without offering or negotiating terms of a dwelling secured transaction. Individuals in a LO position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below
Required Qualifications:
- 2+ years of experience assessing and meeting the needs of customers or helping with issue resolution, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 1+ years of Leadership experience
Desired Qualifications:
- Leadership skills including the ability to build, develop, and motivate a diverse work team
- Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues
- Customer service, operations, or financial services management experience within a high volume, fast-paced and constantly changing environment
- Ability to educate and connect customers to technology and share the value of mobile banking options
- Ability to interact with integrity and professionalism with customers and employees
- Knowledge and understanding of laws and regulations pertaining to the banking industry
- Knowledge and understanding of retail compliance controls, risk management, and loss prevention
- Ability to work effectively under pressure, meet deadlines, exercise independent judgment, and use critical thinking skills
- Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting
- Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
- Cash handling experience
Job Expectations:
- Ability to work a schedule that may include most Saturdays
- Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness, and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness. However, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary
- This position is not eligible for Visa sponsorship
Position location: 7107 N NAVARRO ST VICTORIA, TX 77904
Posting End Date:
- Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
c. Please be prepared to provide accurate information and supporting documentation in connection with any lawful employment and education verification conducted by Wells Fargo.
Branch Operations Assistant Jobs by Experience Level
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Find JobsBranch Operations Assistant Job Market
Who's Hiring
- JPMorganChase113
- Wells Fargo60
- Republic Finance39
- Worldpac24
- Motion & Flow Control Products13
Top Industries Hiring
- Staffing & Recruiting
- Automotive
- Manufacturing
- Chemicals & Materials
- Investment & Asset Management
What Employers Look For
The qualifications that appear most often in branch operations assistant jobs.
- High school diploma or equivalent required, associate degree preferred by many employers
- Experience with cash handling, vault balancing, and teller transaction processing
- Proficiency in banking core systems such as Fiserv, FIS, or Jack Henry
- Knowledge of BSA, AML, and regulatory compliance procedures for branch operations
- Strong customer service skills with experience resolving account issues directly
- Ability to pass a background check and bonding requirement as a condition of hire
Tips for Your Branch Operations Assistant Job Search
Tailor your resume to branch operations
Highlight cash handling accuracy, vault balancing, and customer account management rather than generic administrative tasks. Recruiters scanning branch operations assistant resumes want to see you understand daily operational workflows, not just that you've worked in an office.
Apply early to roles that fit
Migrate Mate lists branch operations assistant openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target roles by institution size and type
Community banks and credit unions often promote from within and value hands-on operational exposure over credentials. Regional and national banks prioritize compliance training and ATS familiarity. Knowing which type fits your background sharpens where you focus your search.
Demonstrate compliance awareness on your resume
Branch operations roles carry regulatory responsibility. Calling out your experience with BSA, AML procedures, or audit-ready documentation signals you can handle the compliance side of the role, which separates you from candidates who only list customer service skills.
Prepare for scenario-based interview questions
Interviewers for branch operations assistant roles often present cash discrepancy or policy conflict scenarios. Walk through your reasoning step by step rather than jumping to answers. They're evaluating your decision process under pressure, not just whether you get the right answer.
Follow up with a process-focused thank you note
After your interview, reference a specific operational challenge the branch mentioned and briefly explain how your background addresses it. Generic thank you notes don't stand out at institutions that interview multiple candidates for each branch opening.
Branch Operations Assistant Jobs: Frequently Asked Questions
Which companies are hiring the most branch operations assistants?
The most active employers for branch operations assistants right now are JPMorganChase, Wells Fargo, and Republic Finance, and the most openings are in California, Texas, and Florida, based on current listings on Migrate Mate as of November 2026. Demand tends to track with branch expansion and seasonal service volume at larger regional institutions.
How many branch operations assistant jobs are remote?
About 6% of branch operations assistant openings are fully remote or hybrid as of November 2026, reflecting the in-person nature of most branch roles. Sub-functions like back-office data entry, compliance documentation, and account reconciliation support are the most likely to offer hybrid flexibility, while front-line teller and vault duties remain fully on-site.
How do you become a branch operations assistant?
Start by building experience in customer-facing financial transactions, either through a teller role or a bank internship. Familiarize yourself with core banking software, cash handling procedures, and basic compliance frameworks like BSA. Earning a certificate in banking operations or financial services strengthens your application, and many branch operations assistants advance directly from teller positions within the same institution.
Can you get a branch operations assistant job with little experience?
Yes, many branch operations assistant positions are designed as entry points into banking careers. Employers look for cash handling accuracy, attention to detail, and customer service ability rather than years of banking experience. Highlighting retail or service roles where you managed transactions, resolved discrepancies, or followed compliance-style procedures helps demonstrate you're ready for branch operations responsibilities from day one.
What does the branch operations assistant interview process look like?
Most branch operations assistant interviews include a phone screen with a recruiter, followed by one or two in-person or video rounds with a branch manager or operations supervisor. Expect scenario questions about cash discrepancies, difficult customer situations, and compliance decisions. Some institutions also conduct a brief skills assessment covering math accuracy or core banking software familiarity before extending an offer.
Where can I find and apply to branch operations assistant jobs?
You can find and apply to branch operations assistant jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your background and apply directly to each one that fits your experience, location preference, and the type of institution you want to work for.
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