Branch Operations Supervisor Jobs
Branch Operations Supervisor jobs are open across banking, credit unions, retail financial services, and insurance, from entry-level team lead roles to senior branch manager positions, with specializations in teller operations, compliance oversight, and consumer lending. Find a role that fits below and apply directly.
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Position Overview:
The Branch Operation Supervisor will work with the Branch Operation Manager to manage daily driver route assignments while utilizing technology provided by the Logistics Department. The Supervisor has the responsibility to ensure the Service Technicians meet the needs of the customers while complying with DOT regulations including time worked and time-driven as well as all applicable regulations.
Essential Functions
- The Branch Operation Supervisor is responsible for understanding the P&L for his/her area of responsibility with the assistance of the BOM and is to assist in staying within the budgeted expenses and to meet the revenue goals each month for the branch.
- The Branch Operation Supervisor is to perform Route Observations (up to 4 per month).
- Perform vehicle Inspections on all vehicles monthly.
- Actively learn and shadow BOM for proactive approach to customers, build a relationship, communicate, visit face to face and by phone, prevent issues before they become a problem, resolve any issues, and keep their business.
- Ensure that the Service Technicians are in uniform, the vehicles are clean, and that both represent a professional and positive image of the company at all times.
- Work closely with the BOM on understanding the Fleet maintenance team and other vendors in the area to ensure the best possible service for the vehicles and equipment (visit once or twice monthly).
- Work closely with drivers and troubleshoot equipment issues.
- Keep an on-hand inventory of supplies/tools and commonly needed equipment and supplies to minimize lost time due to outages while preventing an overstocked situation. Relay all needs to the BOM for final approval.
- Monitor and provide performance feedback on a consistent and timely basis.
- Know, understand, and comply with the regulations & permitting requirements for all entities in your area of responsibility.
- Work closely with the BOM to understand every piece of equipment in your fleet.
- In the event of an emergency or accident follow the protocol and have the ability to take the lead if the BOM is unavailable. Maintain a listing of emergency contacts as well as team member contact numbers.
- Complete and/or check the daily, weekly, and monthly paperwork (I.e. logs, work orders, DVCR’s, payroll, downtime reports, missed services, etc.).
- Must be familiar with standard Company practices and procedures when assigning routes or taking customer calls.
- Must be able to solve problems, resolve differences, and prioritize and multi-task.
- Conform with and abide by all regulations, policies, work procedures, and instructions.
- Ensure that drivers conform to all safety, and DOT regulations and use appropriate safety equipment.
- Communicate with co-workers, management, clients, vendors, and others in a courteous and professional manner.
- Coordinate with other departments.
- Be able to drive when emergencies arise.
- Be able to train and develop employees.
- On-call nights and weekends
- Leader and Facilitator.
- Other duties as assigned
Knowledge and Skills
- Demonstrated good decision making and problem-solving skills
- Knowledge of DOT regulations
- Knowledge of CDL regulations
- Knowledge of multiple types of trucks
- Must have the ability to prioritize and be organized
- Must have a working knowledge of Microsoft Office Suite (Word, Excel, Outlook)
Education and Experience
- Bachelor’s degree preferred
- 5 years of management experience
- Transportation industry experience
- Auto maintenance experience
Working Environment:
- Professional appearance and demeanor
- General office conditions
- Some stress with multiple phone calls, problem-solving, and timelines
- Some light lifting and bending
- Periods of sitting
This job description in no way states of implies these are the only duties to be performed by the employee incumbent in the position. Employees will be required to follow any other legal or ethical job-related duties requested by any person authorized to give instructions or assignments. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties.
This document does not create an employment contract, implied or otherwise. Liquid Environmental Solutions has an “at will” relationship with team members.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Branch Operations Supervisor Jobs by Experience Level
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Who's Hiring
What Employers Look For
The qualifications that appear most often in branch operations supervisor jobs.
- Three to five years of experience in banking or financial services branch operations
- Demonstrated supervisory or team lead experience managing front-line staff
- Knowledge of BSA, AML, and federal banking compliance requirements
- Proficiency with core banking platforms and teller transaction systems
- Strong cash management skills including vault balancing and cash ordering
- Associate or bachelor's degree in business, finance, or a related field
Tips for Your Branch Operations Supervisor Job Search
Quantify operational results on your resume
Branch operations roles are performance-driven, so your resume needs numbers that show impact. Replace vague bullet points with specifics: teller error rates reduced, cash balancing accuracy improved, or audits passed without findings. Hiring managers in this field scan for proof of operational control.
Highlight compliance and audit experience early
Employers in banking and financial services weight regulatory familiarity heavily for this role. Lead your resume's summary with any direct exposure to internal audits, BSA compliance, or branch examination prep. Burying it in job descriptions is a common mistake that costs interviews.
Apply early to roles that fit
Migrate Mate lists branch operations supervisor openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by institution type and size
Community banks, regional credit unions, and large national banks each run branch operations differently. When searching, filter by institution type to find roles where your experience maps cleanly. A community bank supervisor role demands generalist range that a big-bank specialist position does not.
Prepare scenario answers around staff conflicts
Interviewers for branch operations supervisor roles almost always ask behavioral questions about managing underperforming tellers or resolving customer escalations. Prepare two or three specific stories using the situation-action-result structure before your first screen.
Negotiate start date and training access, not just pay
When you receive an offer, ask about onboarding structure and access to internal systems training before your first day. Branch operations supervisors who ramp faster get better early performance reviews, and demonstrating that awareness in negotiations signals operational maturity to the hiring team.
Branch Operations Supervisor Jobs: Frequently Asked Questions
Which companies are hiring the most branch operations supervisors?
The most active employers for branch operations supervisors right now are Penn Apartment Staffing, California Bank & Trust, and Worldpac, and the most openings are in Texas, Florida, and Michigan, based on current listings on Migrate Mate as of November 2026. Regional banks and credit unions account for a large share of open roles alongside national financial institutions.
How many branch operations supervisor jobs are remote?
About 0% of branch operations supervisor openings are fully remote or hybrid as of November 2026, reflecting the in-person nature of most branch environments. The sub-areas most likely to offer remote or hybrid flexibility include back-office operations, compliance oversight roles, and multi-branch regional supervisor positions that do not require daily on-site presence.
How do you become a branch operations supervisor?
Start by building direct experience as a teller, personal banker, or operations associate inside a bank or credit union. Take on team lead responsibilities whenever they become available, and document results around compliance, efficiency, and staff performance. Earning a relevant certification such as a Certified Bank Operations Professional credential strengthens your candidacy, as does building familiarity with core banking systems and regulatory requirements before applying to supervisor-level postings.
Can you get a branch operations supervisor job with little experience?
Yes, some employers hire candidates into junior or assistant branch operations supervisor roles with limited direct supervisory background if they have strong front-line branch experience as a teller or banker. Demonstrating knowledge of cash management, compliance basics, and an ability to coach peers goes a long way. Smaller community banks and credit unions are often more open to developing first-time supervisors than large national institutions.
What does the branch operations supervisor interview process look like?
The process typically starts with a phone screen from a recruiter or HR contact, followed by an in-person or video interview with a branch manager or district operations leader. Candidates should expect behavioral questions about handling staff performance issues, managing compliance findings, and resolving customer escalations. A final round often involves meeting senior leadership and may include a tour of the branch or a brief role-play scenario.
Where can I find and apply to branch operations supervisor jobs?
You can find and apply to branch operations supervisor jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your background and apply directly to each listing that fits your experience, location preference, and institution type.
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