Business Analyst Manager Jobs in Atlanta, GA

Job Overview

We are seeking a motivated, customer-focused Land Clearing Sales & Scheduling Coordinator to serve as the primary point of contact for prospective customers.

This is a sales-driven position responsible for answering inbound calls and leads, understanding the customer's property and project needs, providing preliminary pricing when appropriate, qualifying opportunities, scheduling estimates, and converting qualified leads into booked land-clearing projects.

The ideal candidate is confident speaking with customers, comfortable discussing pricing, organized with follow-up, and motivated by achieving monthly sales and revenue goals.

You will manage the customer journey from the initial inquiry through estimate, follow-up, and job booking.

Primary Responsibilities

• Serve as the lead receptionist and first point of contact for incoming land-clearing leads via phone, text, website inquiries, and other lead sources.
• Speak with customers to understand the scope of their project, including property size, vegetation, trees, terrain, accessibility, desired outcome, and additional services needed.
• Qualify incoming leads to determine whether the project is a good fit for our equipment, services, service area, and pricing.
• Provide customers with preliminary pricing or price ranges for straightforward projects to determine whether they are prepared to move forward.
• Identify projects that require an in-person site evaluation and schedule an estimator or crew member to visit the property.
• Convert qualified customers into scheduled land-clearing projects whenever sufficient information is available to provide pricing remotely.
• Ask customers to provide photos, videos, property information, acreage, addresses, and other details necessary to develop accurate estimates.
• Present and recommend additional services when appropriate, including forestry mulching, brush clearing, tree removal, stump removal, grading, debris removal, driveway preparation, and other site-preparation services.
• Follow up consistently with customers who have received estimates but have not yet scheduled their project.
• Maintain accurate lead information, customer notes, estimates, follow-up dates, and sales status within the company's CRM.
• Manage the sales and project calendar to maintain a healthy pipeline of scheduled work and maximize crew and equipment utilization.
• Coordinate with field personnel to ensure the sales calendar reflects crew availability, equipment availability, project duration, and travel requirements.
• Monitor booked revenue throughout the month and proactively follow up with open opportunities when additional projects are needed to meet monthly revenue targets.
• Identify scheduling gaps and work the existing sales pipeline to fill available dates.
• Maintain professional and timely communication with customers throughout the sales process.

Key Performance Expectations

Performance in this position will be measured primarily by the ability to turn incoming opportunities into qualified estimates and booked revenue.

Key performance indicators may include:

• Monthly booked revenue
• Lead-to-estimate conversion rate
• Estimate-to-booking conversion rate
• Number of projects booked
• Average project value
• Speed of response to new leads
• Follow-up completion rate
• Percentage of available crew days booked
• Accuracy of customer and project information entered into the CRM

Skills & Qualifications

• Strong phone sales and customer service skills.
• Comfortable discussing pricing and asking customers for the sale.
• Ability to quickly understand customer needs and recommend appropriate services.
• Strong organization and calendar-management skills.
• Experience with CRM or sales pipeline management systems.
• Ability to follow a structured sales process while communicating naturally with customers.
• Strong written communication skills for customer text and email follow-ups.
• Ability to prioritize high-value and high-probability opportunities.
• Comfortable working toward monthly sales and revenue targets.
• Experience in landscaping, land clearing, tree services, construction, grading, excavation, home services, or equipment services is preferred but not required.

Ideal Candidate

The ideal candidate understands that this position is more than answering phones. The goal of every qualified customer interaction is to move the opportunity toward a booked project.

You should be comfortable asking questions, discussing budgets, overcoming basic objections, following up with undecided customers, and asking for the customer's business.

You will have significant responsibility for keeping our crews busy and ensuring the company maintains a strong pipeline of profitable work.

Example Customer Sales Process

New Lead → Qualification → Scope Project → Preliminary Pricing → In-Person Estimate if Needed → Follow-Up → Close Sale → Schedule Project → Confirm Job

The successful candidate will take ownership of this process and help ensure qualified opportunities do not fall through the cracks.

Compensation Opportunity

This position is well suited for a base pay + performance incentive structure, allowing employees to earn additional compensation based on booked revenue, conversion rates, and achievement of monthly sales targets.

If you are organized, persuasive, comfortable speaking with customers, and motivated by turning opportunities into revenue, we would like to hear from you.

Pay: $20.00 - $30.00 per hour

Expected hours: 20.0 per week

Work Location: In person