Business Analyst Manager Jobs in McLean, VA

Job Overview

PenFed is hiring a (Hybrid) Business Analyst, Core Engineering at our Tysons, Virginia location. This IT position drives strategic business analysis, incident triaging, and system testing for core money movement infrastructure across Fedwire, ACH, and Consumer Banking networks including Credit and Debit Cards. Tasked with bridging the gap between legacy COBOL frameworks and modern software solutions, the analyst extracts strategic requirements from business SMEs and translates them into precise system specifications. The successful candidate will pioneer AI methodologies within the IT team, leveraging ROVO for rapid requirement generation and deploying AI-validated test scripts to accelerate delivery cycles.

Responsibilities

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties, and the position will perform other duties as assigned.

• Support multiple projects by completing and updating project documentation, managing project scope, adjusting schedules as needed, determining daily priorities, and ensuring efficient, on-time delivery of project tasks and milestones; follow proper escalation paths, and leverage AI for requirement gathering, analysis, and testing.
• Understand and develop process flows related to IT applications and core engineering systems, including key decision points; analyze process flows with the goal of identifying opportunities for improvement, re-engineering, and/or elimination while utilizing a high level of expertise in ACH, Wires, and Money Movement networks.
• Coordinate the evaluation, scope, and completion of new development/enhancement requests; maintain a sharp ability to distinguish complex system behaviors and accurately classify baseline requirements versus system defects.
• Deploy advanced AI methodologies to be able to generate requirements using ROVO from raw concepts, transforming unstructured business notes into structured requirements.
• Build test scripts using AI against the requirements and remain well versed in using MS VS Copilot to accelerate software quality assurance cycles.
• Perform both certification and/or user acceptance testing and/or coordination for changes affecting the assigned stakeholders, directly managing Requirement, Incident, and Hogan testing on COBOL and similar legacy languages.
• Effectively function as the liaison between the application development teams by maintaining clear, effective communication with business SMEs to map IT requirements precisely.
• Research, document, and troubleshoot issues within the platform assigned, executing comprehensive Business Analysis, triaging, and testing to ensure fixes adequately address root issues and updates are communicated with affected users.
• Work with business users and IT teams comprised of varying backgrounds to produce deliverables which meet business needs whilst aligning with the direction or vision of the strategy team.
• Support occasional late-night deployments for production validation to guarantee stable upgrades across core financial legacy networks.
• Conduct stakeholder demos, presentations, and assist in business development initiatives; produce proofs of concept to better demonstrate potential and/or proposed solutions to both business stakeholders and IT review boards, ensuring alignment with overall organizational vision and immediate business needs.
• Complete ongoing extracurricular research, training, and other activities to keep apprised of the latest industry trends, legacy platform optimization, and modern AI analysis best practices.

Qualifications

Equivalent combination of education and experience is considered.

• Bachelor's degree in business, Information Technology, Computer Science or a related field is required.
• A solid background in Banking and Financial Services (BFS) is a strict requirement.
• Minimum of 8-10 years of experience performing foundational business analysis within legacy systems environments, including eliciting requirements, managing stakeholders, and mapping business processes.
• Experience gathering technical and business requirements, and documenting User Stories in Jira.
• Proven expertise in global and domestic payment processing, with deep knowledge of core infrastructure across Fedwire, ACH, and Consumer Banking networks including Credit and Debit Cards, as well as transaction routing.
• Demonstrated experience managing end-to-end technical QA cycles, including defect triage and requirements verification.
• Experience acting as the primary liaison between technical development teams, and business Subject Matter Experts (SMEs).
• Excellent verbal and written communication skills; comfortable and self-assured communicating and delivering presentations to all levels of the organization, across both business and IT divisions.
• Effective problem-solving, and multi-tasking skills with the ability to manage priorities effectively and move between multiple projects as needed.

Preferred Experience & AI Proficiency

• Experience working with Hogan core banking systems, mainframe architectures, and applications written in COBOL or similar legacy languages.
• Hands-on experience leveraging AI tools for requirement gathering, analysis, and testing optimization.
• Advanced proficiency using ROVO for automated requirement generation and MS Visual Studio Copilot for script generation and system analysis.
• Experience mapping complex IT application workflows and participating in legacy system modernization or migration initiatives within a BFS environment.

Supervisory Responsibility

This position will not supervise employees.

Licenses and Certifications

No additional licenses or certification are required.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

Travel

Occasional travel to headquarters or other IT office locations may be required to support system testing or feature onboarding initiatives.

Pay Transparency
The anticipated starting salary range for this role is $69,000.00 - $147,477.00
This position is eligible for an organizational performance based annual bonus, subject to board discretion and approval.
This position is eligible for an individual performance based annual bonus.

#LI-Hybrid

Benefits

At PenFed, we offer a robust benefits package designed to support you both personally and professionally. You'll have access to comprehensive health, dental, and vision plans; paid time off; and family-friendly benefits like paid parental leave, care support, and fitness center access. Financial wellness is encouraged through features like a 401(k) match, employee loan discounts, and fully paid life and disability coverage. We also support growth via education assistance, community involvement, and volunteer opportunities.

Our Purpose

Helping members achieve their dreams since 1935. Pentagon Federal Credit Union (PenFed) is one of America's largest federal credit unions, serving 2.8 million members worldwide with $29 billion in assets. PenFed offers market-leading certificates, checking and savings, credit cards, personal loans, mortgages, auto loans, and a wide range of other financial services, always with members' interests in mind. PenFed is federally insured by the NCUA and is an Equal Housing Lender.

Berkshire Hathaway HomeServices PenFed Realty, LLC is a full-service real estate company ready to assist our clients with buying, selling and renting a home. The company is a wholly owned subsidiary of PenFed Credit Union and is the largest independently-owned brokerage in the Berkshire Hathaway HomeServices network, placing us in the top 1% of all real estate brokerages in the country. With almost 60 offices and nearly 2,000 world-class sales professionals, we offer complete service coverage in Virginia, Maryland, the District of Columbia, Delaware, Pennsylvania, West Virginia, Florida, Tennessee, Kansas and Texas. In addition, we also offer specialized client services which include management of vacation properties and long-term rentals, corporate relocation services and national referral network.

Equal Employment Opportunity

PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at Careers@PenFed.org .