Business Office Specialist Jobs
Business Office Specialist jobs are open across healthcare, education, government, and financial services, from entry-level administrative roles to senior billing and office operations positions, with specializations in medical billing, records management, and office coordination. Scan the live roles below and apply to whichever ones fit.
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Initial Posting Date:
11/10/2026Application Deadline:
11/22/2026Agency:
Employment DepartmentSalary Range:
$4,519 - $6,276Position Type:
EmployeePosition Title:
Business and Employment Specialist (BES2) in the Hermiston WorkSource OfficeJob Description:
Although not required, do you have bilingual Spanish/English skills? Are you passionate about serving diverse populations? Are you looking to be a part of meaningful and impactful work? Are you committed to exceeding customer expectations? If so, please consider joining our WorkSource Oregon team!
You do not need to have bilingual Spanish/English reading and speaking skills for this position. However, if you do have bilingual Spanish/English reading and speaking skills, we encourage you to apply! We serve diverse communities and recognize the importance of serving people in their preferred language.
At the Oregon Employment Department, we actively support a workforce that is representative of the people we serve including people from various races, genders, abilities, cultures, language skills, geographic locations, and justice system involvement. We value your life experiences and encourage everyone to apply with your transferable skills and qualifications from your work, school, and volunteer experiences. Please let us know if you need a reasonable accommodation.
WHAT YOU WILL DO:
As a Business and Employment Specialist, you will provide high-quality services to job seekers and employers. In this role you will:
- Interview a high volume of job seekers to identify goals/needs, transferable skills, and interests.
- Provide job seekers referrals for job listings, provide guidance for the application process, document writing, and interviewing techniques.
- Advise claimants of potential eligibility problems/issues to their claim.
- Provide progressive assessments to job seekers, as needed, to inform provision of services on an ongoing basis with other WorkSource staff.
- Assist claimants with training opportunities.
- Travel extensively throughout the state.
For a complete review of the position and responsibilities, please click here.
WHAT WE ARE LOOKING FOR:
Required Minimum Qualifications
- Two years of experience providing customer service, which included requesting and reviewing information, documentation, and deciding an action based on the information.
- Examples of qualifying experience are eligibility interviewer, application examiner, unemployment insurance, examination proctor, information clerk, insurance aide, public counter intake person, employment and claims aide, employment services, job placement, recruiter, vocational guidance, or retail industry if it involved the above stated experience.
- Two years of education or experience; listed above are examples of acceptable experience. 45‑quarter (30‑semester) college‑level credits in Human Resources, Vocational or Career Counseling, Social Services, Psychology, Education, Business or Public Administration, Communication or related field substitute for one year of experience.
Desired Attributes
- Responsibility: Demonstrated responsibility for your own actions and committed to performing assigned tasks. Ability to comply with requirements regarding sensitive and confidential data.
- Multi-tasking: Ability to attend to multiple tasks simultaneously and enthusiastically, deliver high‑quality work on time, and remain productive under pressure.
- Willingness to Learn: Demonstrated ability to being open to new experiences, seeking both positive and negative feedback, looking back on past experiences and considering alternate courses of action and finding patterns and order in complex information.
- Customer Focus: Ability to professionally interact with a high volume of diverse customers while providing exceptional service.
- Working with Information: Ability to use data, critical thinking, and analytical reasoning to gather information and apply laws, rules, and policies to solve problems and make decisions.
- Commitment to Valuing Diversity and Promoting Inclusion: Demonstrated ability to work effectively and respectfully with individuals from diverse backgrounds, experiences, perspectives, and identities. Commitment to fostering an inclusive environment where all customers and coworkers are treated with dignity and respect. Ability to recognize and address barriers to equitable access, services, and outcomes.
- Comfort in Working with Escalated Customers: Demonstrated ability to remain calm, professional, and solution-focused while interacting with upset, frustrated, or emotionally charged customers. Ability to use active listening, de-escalation techniques, conflict resolution skills, and sound judgment to resolve concerns while maintaining compliance with policies and procedures.
WHAT’S IN IT FOR YOU:
- A workplace that balances productivity with enjoyment and encourages learning and mentoring.
- Rewarding work in a dynamic and creative environment with colleagues who are passionate about public service.
- Work/life balance, 11 paid holidays a year, and a competitive benefits package.
- Public Service Loan Forgiveness opportunity!
- Get There - Oregon’s easy-to-use carpool matching tool and trip planner.
HOW TO APPLY:
- Required: Attach a resume and cover letter. Your cover letter must not exceed two (2) pages. Please make sure your cover letter clearly addresses the desired attributes and minimum qualifications you have under the “What We Are Looking For” section above. Please upload your documents in the “Resume/Cover Letter” section of the application. In addition to your related work experience and education, we will use the desired attributes and required minimum qualifications to determine who to interview.
- External Applicants: Click on the “Apply” link above to fill out the online application and submit by the posted closing date. Please use your preferred name on application materials.
- Current State of Oregon employees (this includes temporary employees): Apply through your employee Workday account. Please ensure the work history in your applicant profile is up-to-date and reflects your current position.
- Important: Please monitor both your email and Workday account for updates regarding this recruitment. You may be asked to submit additional information after initial application.
- The job posting closes at 11:59 PM (PDT/PST) on the close date. Immediately after you submit your application, be sure to respond to the two questionnaires relating to public records requests and veterans’ preference. These questions are necessary to complete the application process.
ADDITIONAL INFORMATION:
- During the application process, the State of Oregon does not request nor require information regarding an applicant’s age, date of birth, or educational attendance or graduation dates.
- The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
- This position is represented by the Service Employees International Union (SEIU).
- This recruitment may be used to fill current and future Permanent, Limited Duration, Job Rotation and Temporary vacancies as they occur.
- The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS‑qualifying, the salary range will reflect the additional 6.95%. Please review the Classification and Compensation page for more details.
- Eligible veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.
- Salary Determination: The information in your Workday profile will be used to complete an equal pay assessment to determine salary placement upon hire.
- Bilingual Pay Differential: Employees assigned to use Spanish/English bilingual skills in the regular performance of their duties will receive a monthly pay differential of 5% over their base salary pay.
- United States Employment Eligibility: The Oregon Employment Department does not offer visa sponsorship. Within three days of hire, all applicants will be required to complete the US Department of Homeland Security's Form I-9, confirming authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards. The Oregon Employment Department is an E-Verify employer. If you are the successful candidate you must present your I‑9 acceptable documents (See page 2) for employment verification.
WORK LOCATION INFORMATION:
This position will report to the Hermiston WorkSource Office and is not suitable for remote or hybrid remote work.
CRIMINAL RECORDS CHECK:
The Employment Department is committed to being a leader in providing its employees with fair and equal employment opportunities and recognizes that as a best practice in equity and inclusion, criminal background check policies shall be job related and consistent with business necessity. For positions with authorized access to FBI Criminal Justice Information Services (CJIS) information, a separate criminal records check is conducted by the Oregon State Police. If you would like further information on how each criminal records check is conducted, please read our Criminal Record Check Policy or contact us at the number below with any questions. Note: To verify identification, the successful candidate will be subject to a criminal background check which may require a fingerprint-based background check as a condition of employment.
CONTACT INFORMATION:
If you have questions about the position or need an alternate format to apply, please contact us at 503‑947‑1289; EmployeeServices@employ.oregon.gov. Please be sure to include the job requisition ID number.
HELPFUL LINKS & RESOURCES:
Reasonable Accommodations | Veterans Resources | How to Set Job Alerts | Workday Applicant FAQ Interview Scoring Criteria used during recruitment | What You Need to Know to Get the Job
Guidance our hiring managers use: Equity and Inclusion Recruitment Question Guide for Managers and Gender Identity and Expression Procedure
Come for a job. | Stay for a career. | Make a difference ... for a lifetime!
The Oregon Employment Department is an Equal Opportunity, Affirmative Action Employer, committed to workforce diversity. At the Oregon Employment Department, we foster fairness, equity, and inclusion to maintain a workplace environment where everyone is treated with respect and dignity regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age, veteran status, disability, or status as a victim of domestic violence, harassment, sexual assault, or stalking. This applies to every aspect of our employment practices, including recruitment, hiring, retention, promotion, and training.
Business Office Specialist Jobs by Experience Level
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Who's Hiring


Top Industries Hiring
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in business office specialist jobs.
- Associate or bachelor's degree in business administration, healthcare administration, or a related field
- Proficiency in Microsoft Office Suite, particularly Excel and Word
- Experience with billing software, EHR systems, or practice management platforms
- Knowledge of medical billing codes such as ICD-10 and CPT when working in healthcare settings
- Strong data entry accuracy and experience maintaining administrative records
- Familiarity with HIPAA compliance requirements or other regulatory standards relevant to the industry
Tips for Your Business Office Specialist Job Search
Tailor your resume to each setting
Healthcare business office specialist roles want billing codes and EHR familiarity, while government postings prioritize records compliance and procurement. Pull two or three keywords directly from each job description and work them into your bullet points before you apply.
Highlight billing and coding credentials early
If you hold a CPB, CBCS, or similar certification, put it in your resume header alongside your name. Many hiring managers screen on that credential before reading further, so burying it in the final section costs you interviews.
Apply early to roles that fit
Migrate Mate lists business office specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by department, not just title
Business office specialist roles in a hospital revenue cycle team differ significantly from those in a university registrar or a county clerk's office. Search by department or industry alongside the title to find openings where your specific experience transfers most directly.
Prepare for scenario-based interview questions
Interviewers frequently ask how you handled a billing dispute, a records discrepancy, or a backlog under deadline. Prepare two or three concrete examples from past work, using specific actions you took and the outcome, rather than describing general processes you followed.
Negotiate start date and training access
If an offer comes in at the lower end of what you expected, ask about early access to systems training or a 90-day review tied to a pay adjustment. Business office roles have measurable performance benchmarks, which makes that conversation easier to anchor to output.
Business Office Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most business office specialists?
Employment Department, Mountain View Hospital, and Dominium are hiring the most business office specialists right now, with openings concentrated in Texas, Oklahoma, and Oregon, based on current listings on Migrate Mate as of November 2026. Healthcare systems and large public-sector employers tend to post the highest volume of these roles consistently.
How many business office specialist jobs are remote?
About 67% of business office specialist openings are fully remote or hybrid as of November 2026, with remote availability concentrated in billing, coding, and administrative coordination functions. Roles that require in-person records management, front-desk coverage, or facility-specific compliance oversight remain predominantly on-site.
How do you become a business office specialist?
Start by completing an associate or bachelor's degree in business administration, healthcare administration, or office management. Build hands-on experience through internships or entry-level administrative roles that involve billing, records, or office operations. Earning a billing or coding certification strengthens your candidacy for healthcare settings. From there, applying to roles that match your specific experience level and industry background is the most direct path forward.
Can you get hired as a business office specialist with little experience?
Yes, many employers hire candidates with limited direct experience if you can demonstrate strong organizational skills, comfort with data entry, and familiarity with office software. Volunteering in a medical office, completing a billing certification course, or doing administrative work in any industry helps close the gap. Entry-level postings in healthcare clinics, school districts, and county offices are the most accessible starting points.
What does the business office specialist interview process look like?
Most hiring processes include a phone screening with HR, followed by one or two in-person or video interviews with an office manager or department supervisor. Expect questions about billing procedures, records accuracy, software you've used, and how you've handled high-volume administrative tasks under deadline. Some employers also give a short skills assessment covering data entry accuracy or basic spreadsheet work before extending an offer.
Where can I find and apply to business office specialist jobs?
You can find and apply to business office specialist jobs on Migrate Mate, which lists current openings from employers across the United States. Search the roles available, find the ones that match your experience and preferred setting, and apply directly to each listing that fits.
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