Business Operations Manager Jobs in North Chicago, IL

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

Purpose:

The SBO Contracting Team provides comprehensive procurement, contracting, and vendor management support across Clinical Sciences. Their work supports organizational goals such as accelerating research, reducing financial and operational risks, enabling business agility, and fostering strong stakeholder partnerships.

This individual will support these goals by executing advanced/complex contract categories, provides SAP/SRM and process troubleshooting expertise, and supports onboarding, continuous improvement, and invoice/PO management in Clinical Sciences.

Role Responsibilities:

• Manage advanced contracting categories: training, consulting, CRO, CDA, collaboration, membership/sponsorship and oversee process-specific ownership (per matrix).
• Lead troubleshooting and resolution for SAP/SRM, shopping carts, invoice upload/resolution, vendor master data, DSP requests.
• Alternate bi-weekly invoice management, addressing related payment issues and coordinating DSP requests/reviews.
• Fulfill PO/agreement documentation requests from business owners.
• Support onboarding/training for advanced contract types and exception scenarios; guide team on best practices for process documentation.
• Advise on templates, centralized recordkeeping (SET/ADCT forms, contract templates), and process improvement.

Qualifications

• Bachelor’s Degree required; science/business preferred.
• Minimum 3 years’ relevant experience in business strategy and operational support.
• Advanced knowledge of Conga, iHub, dashboard/reporting tools is a plus.
• Strong process troubleshooting and escalation skills.
• Excellent training and onboarding capabilities.
• Must have attention to detail along with an understanding of the quality/compliance environment.
• Proficiency as a user of Microsoft Excel, Power Point, Microsoft Word, and SRM/SAP.
• Demonstrated strong communication skills, written and verbal.
• The ability to manage internal and external relationships is a key success factor for this position.
• Must be goal oriented; work with minimal supervision and show ability to work on multiple tasks at the same time.
• Demonstrate excellent organizational skills and attention to detail.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
• This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html