Business Operations Manager Jobs in Oak Brook, IL

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily.

Job Description:

• Design, configure, develop, test, implement, and support analytical and Business Intelligence applications that enable Finance and related business processes, focused on SAP BI/BOBJ
• and related applications.
• Analyze and support business processes related to finance.
• Work with business stakeholders to understand business processes data needs, gaps, pain points, and objectives; elicit, define, and analyze information analysis requirements.
• Implement SAP DesignStudio (or equivalent) interactive dashboard with Business Performance Metrics.
• Collaborate with colleagues to define and design proposed analytical and reporting solution that meet requirements and adhere to platform and application design guidelines, strategies,
• and industry best practices.
• Create and manage and managing Business Intelligence (BI) and Business Warehouse (BW) solutions, primarily within the SAP framework.
• Design, develop, and maintain business intelligence solutions using SAP BI and BusinessObjects, including hands-on report and dashboard development to support data analysis and
• decision-making.
• Collaborate with BI developers to create functional specifications for analytical development that adheres to design guidelines and industry best practices.
• Collaborate with Super Users to create test cases for end-to-end analytical and reporting solutions and system functions, ensuring traceability and coverage of requirements; execute tests;
• manage Super User test execution; analyze and resolve defects.
• Collaborate with business stakeholders to create documentation and training materials, support training delivery and organizational change management.
• Support production systems; proactively work to analyze and resolve production problems in a timely manner; resolve end user service requests; participate in production support
• processes including identification of issue severity, root cause, and path to resolution.
• Identify opportunities to leverage information and analysis to improve business processes, and support business digitization efforts.
• Research and represent industry best practices.
• Plan and manage small projects leveraging appropriate project management methodology.
• Comply with health and safety guidelines and rules.
• Protect Chamberlain Group’s reputation by keeping information confidential.
• Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional
• societies.
• Contribute to the team effort by accomplishing related results and participating on projects as needed.
• Teleworking permitted.

Job Requirements:

Education: Bachelor’s degree in Information Systems, Computer Science, or related field (foreign equivalent accepted)

Experience: 7 years of experience as a Business Intelligence Analyst, Business Systems Analyst, SAP

BI/BW Developer, or similar

Skills Required: Knowledge of SAP BI and Business Objects, Finance Business Processes, and At least one

full lifecycle implementation of SAP DesignStudio (or equivalent) interactive dashboard

with Business Performance Metrics

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence Recruiting@Chamberlain.com.

NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.