Regional Operations Director Jobs in Illinois
Regional Operations Director jobs in Illinois are consistently active, with demand concentrated in distribution and logistics, manufacturing, retail operations, and healthcare administration, covering everything from high-potential operations managers stepping into their first director role to senior directors overseeing multi-state portfolios. Chicago, Peoria, and Rockford anchor most of the hiring, where major employers such as Walgreens Boots Alliance, Caterpillar, and United Parcel Service maintain deep regional footprints and regularly seek directors to lead field operations, supply chain execution, and multi-site performance. The most sought-after specialties in Illinois are last-mile logistics oversight, retail network management, and manufacturing plant coordination. Find a role that fits below and apply directly.
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Showing 5 of 21+ Regional Operations Director jobs
As the business continues to evolve, expand, and optimize its network footprint, this leader serves as a critical bridge between strategy and execution. The Regional Director identifies operational inefficiencies, strengthens performance standards, improves service reliability, and develops data-driven solutions that enhance both customer satisfaction and financial performance.
Success in this role means creating standardized operating practices across the network, proactively identifying performance gaps before they become business disruptions, improving operational efficiency through process optimization, and enabling the organization to achieve sustainable growth while meeting or exceeding profit objectives.
This is a highly visible leadership position requiring strong analytical capabilities, systems thinking, operational expertise, and the ability to influence stakeholders across multiple functions and locations.
What you’ll do
1. Lead Network Operational Excellence
- Evaluate and continuously improve operational processes, procedures, and service standards across the regional network.
- Establish operational consistency and accountability through standardized practices and performance management frameworks.
- Identify operational risks and implement corrective actions that improve efficiency, reliability, and customer experience.
- Ensure operational execution supports company profitability, scalability, and long-term strategic objectives.
- Provide leadership and guidance to operations management teams and engineering resources across the organization.
2. Drive Performance Analytics and Business Intelligence
- Analyze daily, weekly, and monthly operational performance reports to identify trends, opportunities, and emerging risks.
- Develop actionable recommendations to address operational shortfalls and improve business performance.
- Create and maintain a comprehensive Balanced Scorecard that delivers visibility into key operational and financial metrics.
- Monitor budget performance and operational efficiency measures to ensure alignment with organizational goals.
- Present performance insights and strategic recommendations to executive leadership and key stakeholders.
3. Improve Service Reliability and Customer Outcomes
- Review service performance metrics and ensure service standards remain aligned with customer expectations and industry benchmarks.
- Evaluate transportation lanes and network performance to optimize transit commitments and operational efficiency.
- Implement proactive measures to prevent significant service disruptions and catastrophic service failures.
- Develop operational solutions and recommendations in response to customer requests, market changes, and business opportunities.
- Partner with sales, customer service, terminal leadership, and other cross-functional teams to strengthen customer outcomes.
4. Optimize Network Design and Capacity Strategy
- Conduct operational and financial analyses to support geographic expansion, contraction, and network optimization decisions.
- Assess freight flow patterns and develop solutions that reduce bottlenecks and improve network velocity.
- Evaluate resource allocation and operational capacity to ensure efficient movement throughout the transportation network.
- Support strategic planning initiatives by providing data-driven recommendations related to service footprint, operational investments, and market opportunities.
- Align operational capabilities with evolving customer demand and profitability objectives.
5. Lead Continuous Improvement and Process Innovation
- Utilize Six Sigma methodologies, statistical process control, flow charting, and other process improvement disciplines to drive measurable results.
- Develop and implement performance improvement programs across multiple operational functions.
- Establish best practices that improve productivity, service quality, operational consistency, and cost management.
- Foster a culture of continuous improvement, accountability, and operational excellence.
- Share knowledge, mentor team members, and strengthen organizational capabilities through leadership and coaching.
What you bring
Required Experience
- Bachelor’s degree from an accredited four-year college or university.
- Minimum of 10 years of progressive operations and engineering experience within transportation, logistics, distribution, supply chain, or related industries.
- Demonstrated experience leading operations management personnel, engineering teams, or cross-functional operational organizations.
- Proven track record driving operational performance improvements, process optimization initiatives, and business transformation efforts.
Functional Expertise
- Deep understanding of transportation operations, network management, service performance, and operational planning.
- Experience developing and implementing operational processes, procedures, and performance standards across multi-site environments.
- Strong financial acumen with the ability to analyze budgets, forecasts, profit drivers, and operational performance metrics.
- Experience evaluating network expansion, service footprint optimization, and capacity planning initiatives.
Technical Skills
- Advanced proficiency with Microsoft Excel, PowerPoint, and Word.
- Experience developing executive-level reporting, dashboards, balanced scorecards, and performance measurement systems.
- Strong analytical and quantitative problem-solving capabilities.
- Ability to apply statistical analysis, probability, statistical inference, ratios, percentages, and modeling techniques to operational challenges.
- Experience working with enterprise operational systems; AS/400 experience preferred.
Leadership Experience
- Experience leading, developing, coaching, and evaluating high-performing operational teams.
- Ability to effectively influence executive leadership, terminal operations, sales teams, customers, and external stakeholders.
- Demonstrated success leading complex initiatives across multiple departments and locations.
- Strong communication and presentation skills with the ability to convey complex operational concepts to diverse audiences.
Preferred Qualifications
- Six Sigma certification or demonstrated experience applying Six Sigma methodologies.
- Experience within less-than-truckload (LTL), freight, transportation, or logistics operations environments.
- Experience with continuous improvement, operational engineering, and network optimization disciplines.
Industry Expertise
- Strong understanding of transportation service standards, freight flow management, network performance measurement, and operational best practices.
- Knowledge of industry trends, customer expectations, and competitive operating models.
How you operate
- You think in systems, not tasks.
- You use data to drive decisions, prioritize actions, and measure outcomes.
- You balance customer experience, operational execution, and profitability.
- You identify root causes instead of treating symptoms.
- You move quickly while maintaining discipline and operational control.
- You challenge assumptions constructively and bring forward better solutions.
- You take ownership of outcomes and hold yourself accountable for results.
- You communicate clearly, confidently, and decisively across all levels of the organization.
- You thrive in complex environments where strategic thinking and hands-on execution are equally important.
- You build credibility through consistency, expertise, and follow-through.
About Roadrunner
We’re not just moving freight; we’re reimagining long-haul shipping. Our Smart Network™ offers more direct long-haul metro-to-metro routes than any other nationwide LTL carrier in the United States, with service extending into Canada and Mexico and terminals across 40+ metro markets. Powered by AI and machine learning, our operations platform ensures real-time tracking, custodial control, and full shipment visibility. With driver teams executing over-the-road (OTR) moves — and no freight moving on rail — customers experience industry-leading transit times, minimal rehandling, and dramatically reduced risk of loss or damage.
Our 900+ owner-operators benefit from scheduled freight, fewer touches by design, consistent long-haul density, and a differentiated metro-to-metro model that creates predictable earning opportunities.
This precision and performance have earned Roadrunner national recognition by over 3,000 shippers, and was ranked this year #1 in Operations, #1 in Technology, and #1 in Value in the Quest for Quality Awards, as well as honors as a Top 100 Trucking Company by Inbound Logistics and a Top Tier Service Carrier by Mastio.
We’re growing fast. Roadrunner is building something special with great people, a winning culture and a differentiated service offering in the marketplace. Join us today to grow your career!
We Run Safe. We Run Smart. We Run Together.
Compensation & Setup
- Pay: $150,000 - $180,000 base salary
- Location: Hybrid work environment - Central Region
- Travel: Periodic regional travel required
- Benefits: Comprehensive benefits package including medical, dental, vision, life insurance, disability coverage, 401(k), paid time off, and company-sponsored wellness programs
Physical Demands and Work Environment
The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Physical Demands
- Light physical activity performing non-strenuous daily activities of an administrative nature. While performing the duties of the job, the employee is regularly required to sit, stand, walk, reach/handle items, work with the fingers, see clearly at 20 feet or more, and have depth perception, peripheral vision, and ability to adjust focus and talk and hear others in conversations via the phone or in person.
Work Environment
- The noise level is moderate based on general conversation tones, ringing phones, and laser printer operation. Noise level can be elevated while working performing observations in the dock operations due to freight movement by propane powered fork trucks. Works in well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation most of the time, but is subject to highly fluctuating temperatures on our non-temperature controlled dock. Can be subject to occasional wet or humid conditions (non-weather), fumes or airborne particles, extreme cold (non-weather), and outdoor weather conditions when touring agent partner operations or our company dock warehouse operations.
- Overnight travel (50%) by land and/or air required.
- The above statements reflect the general details necessary to describe the principal functions of the position and are not intended to be all inclusive. The position and any of the requirements listed above are subject to change at any time according to the changing needs of the company.
- Roadrunner is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.
- We will not accept unsolicited candidates from external recruiters or recruiting agencies. Thank you!
#LI-HybridChicago, IL
#LI-HybridCincinnati, OH
#LI-HybridCleveland, OH
#LI-HybridDetroit, MI
#LI-HybridIndianapolis, IN
#LI-HybridLouisville, KY
#LI-HybridMilwaukee, WI
#LI-HybridSaint Paul, MN
As the business continues to evolve, expand, and optimize its network footprint, this leader serves as a critical bridge between strategy and execution. The Regional Director identifies operational inefficiencies, strengthens performance standards, improves service reliability, and develops data-driven solutions that enhance both customer satisfaction and financial performance.
Success in this role means creating standardized operating practices across the network, proactively identifying performance gaps before they become business disruptions, improving operational efficiency through process optimization, and enabling the organization to achieve sustainable growth while meeting or exceeding profit objectives.
This is a highly visible leadership position requiring strong analytical capabilities, systems thinking, operational expertise, and the ability to influence stakeholders across multiple functions and locations.
What you’ll do
1. Lead Network Operational Excellence
- Evaluate and continuously improve operational processes, procedures, and service standards across the regional network.
- Establish operational consistency and accountability through standardized practices and performance management frameworks.
- Identify operational risks and implement corrective actions that improve efficiency, reliability, and customer experience.
- Ensure operational execution supports company profitability, scalability, and long-term strategic objectives.
- Provide leadership and guidance to operations management teams and engineering resources across the organization.
2. Drive Performance Analytics and Business Intelligence
- Analyze daily, weekly, and monthly operational performance reports to identify trends, opportunities, and emerging risks.
- Develop actionable recommendations to address operational shortfalls and improve business performance.
- Create and maintain a comprehensive Balanced Scorecard that delivers visibility into key operational and financial metrics.
- Monitor budget performance and operational efficiency measures to ensure alignment with organizational goals.
- Present performance insights and strategic recommendations to executive leadership and key stakeholders.
3. Improve Service Reliability and Customer Outcomes
- Review service performance metrics and ensure service standards remain aligned with customer expectations and industry benchmarks.
- Evaluate transportation lanes and network performance to optimize transit commitments and operational efficiency.
- Implement proactive measures to prevent significant service disruptions and catastrophic service failures.
- Develop operational solutions and recommendations in response to customer requests, market changes, and business opportunities.
- Partner with sales, customer service, terminal leadership, and other cross-functional teams to strengthen customer outcomes.
4. Optimize Network Design and Capacity Strategy
- Conduct operational and financial analyses to support geographic expansion, contraction, and network optimization decisions.
- Assess freight flow patterns and develop solutions that reduce bottlenecks and improve network velocity.
- Evaluate resource allocation and operational capacity to ensure efficient movement throughout the transportation network.
- Support strategic planning initiatives by providing data-driven recommendations related to service footprint, operational investments, and market opportunities.
- Align operational capabilities with evolving customer demand and profitability objectives.
5. Lead Continuous Improvement and Process Innovation
- Utilize Six Sigma methodologies, statistical process control, flow charting, and other process improvement disciplines to drive measurable results.
- Develop and implement performance improvement programs across multiple operational functions.
- Establish best practices that improve productivity, service quality, operational consistency, and cost management.
- Foster a culture of continuous improvement, accountability, and operational excellence.
- Share knowledge, mentor team members, and strengthen organizational capabilities through leadership and coaching.
What you bring
Required Experience
- Bachelor’s degree from an accredited four-year college or university.
- Minimum of 10 years of progressive operations and engineering experience within transportation, logistics, distribution, supply chain, or related industries.
- Demonstrated experience leading operations management personnel, engineering teams, or cross-functional operational organizations.
- Proven track record driving operational performance improvements, process optimization initiatives, and business transformation efforts.
Functional Expertise
- Deep understanding of transportation operations, network management, service performance, and operational planning.
- Experience developing and implementing operational processes, procedures, and performance standards across multi-site environments.
- Strong financial acumen with the ability to analyze budgets, forecasts, profit drivers, and operational performance metrics.
- Experience evaluating network expansion, service footprint optimization, and capacity planning initiatives.
Technical Skills
- Advanced proficiency with Microsoft Excel, PowerPoint, and Word.
- Experience developing executive-level reporting, dashboards, balanced scorecards, and performance measurement systems.
- Strong analytical and quantitative problem-solving capabilities.
- Ability to apply statistical analysis, probability, statistical inference, ratios, percentages, and modeling techniques to operational challenges.
- Experience working with enterprise operational systems; AS/400 experience preferred.
Leadership Experience
- Experience leading, developing, coaching, and evaluating high-performing operational teams.
- Ability to effectively influence executive leadership, terminal operations, sales teams, customers, and external stakeholders.
- Demonstrated success leading complex initiatives across multiple departments and locations.
- Strong communication and presentation skills with the ability to convey complex operational concepts to diverse audiences.
Preferred Qualifications
- Six Sigma certification or demonstrated experience applying Six Sigma methodologies.
- Experience within less-than-truckload (LTL), freight, transportation, or logistics operations environments.
- Experience with continuous improvement, operational engineering, and network optimization disciplines.
Industry Expertise
- Strong understanding of transportation service standards, freight flow management, network performance measurement, and operational best practices.
- Knowledge of industry trends, customer expectations, and competitive operating models.
How you operate
- You think in systems, not tasks.
- You use data to drive decisions, prioritize actions, and measure outcomes.
- You balance customer experience, operational execution, and profitability.
- You identify root causes instead of treating symptoms.
- You move quickly while maintaining discipline and operational control.
- You challenge assumptions constructively and bring forward better solutions.
- You take ownership of outcomes and hold yourself accountable for results.
- You communicate clearly, confidently, and decisively across all levels of the organization.
- You thrive in complex environments where strategic thinking and hands-on execution are equally important.
- You build credibility through consistency, expertise, and follow-through.
About Roadrunner
We’re not just moving freight; we’re reimagining long-haul shipping. Our Smart Network™ offers more direct long-haul metro-to-metro routes than any other nationwide LTL carrier in the United States, with service extending into Canada and Mexico and terminals across 40+ metro markets. Powered by AI and machine learning, our operations platform ensures real-time tracking, custodial control, and full shipment visibility. With driver teams executing over-the-road (OTR) moves — and no freight moving on rail — customers experience industry-leading transit times, minimal rehandling, and dramatically reduced risk of loss or damage.
Our 900+ owner-operators benefit from scheduled freight, fewer touches by design, consistent long-haul density, and a differentiated metro-to-metro model that creates predictable earning opportunities.
This precision and performance have earned Roadrunner national recognition by over 3,000 shippers, and was ranked this year #1 in Operations, #1 in Technology, and #1 in Value in the Quest for Quality Awards, as well as honors as a Top 100 Trucking Company by Inbound Logistics and a Top Tier Service Carrier by Mastio.
We’re growing fast. Roadrunner is building something special with great people, a winning culture and a differentiated service offering in the marketplace. Join us today to grow your career!
We Run Safe. We Run Smart. We Run Together.
Compensation & Setup
- Pay: $150,000 - $180,000 base salary
- Location: Hybrid work environment - Central Region
- Travel: Periodic regional travel required
- Benefits: Comprehensive benefits package including medical, dental, vision, life insurance, disability coverage, 401(k), paid time off, and company-sponsored wellness programs
Physical Demands and Work Environment
The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Physical Demands
- Light physical activity performing non-strenuous daily activities of an administrative nature. While performing the duties of the job, the employee is regularly required to sit, stand, walk, reach/handle items, work with the fingers, see clearly at 20 feet or more, and have depth perception, peripheral vision, and ability to adjust focus and talk and hear others in conversations via the phone or in person.
Work Environment
- The noise level is moderate based on general conversation tones, ringing phones, and laser printer operation. Noise level can be elevated while working performing observations in the dock operations due to freight movement by propane powered fork trucks. Works in well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation most of the time, but is subject to highly fluctuating temperatures on our non-temperature controlled dock. Can be subject to occasional wet or humid conditions (non-weather), fumes or airborne particles, extreme cold (non-weather), and outdoor weather conditions when touring agent partner operations or our company dock warehouse operations.
- Overnight travel (50%) by land and/or air required.
- The above statements reflect the general details necessary to describe the principal functions of the position and are not intended to be all inclusive. The position and any of the requirements listed above are subject to change at any time according to the changing needs of the company.
- Roadrunner is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.
- We will not accept unsolicited candidates from external recruiters or recruiting agencies. Thank you!
#LI-HybridChicago, IL
#LI-HybridCincinnati, OH
#LI-HybridCleveland, OH
#LI-HybridDetroit, MI
#LI-HybridIndianapolis, IN
#LI-HybridLouisville, KY
#LI-HybridMilwaukee, WI
#LI-HybridSaint Paul, MN
See All 21 Regional Operations Director Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
Find JobsRegional Operations Director Jobs by City in Illinois
Where Illinois roles are concentrated, by current openings.
Regional Operations Director Job Market in Illinois
A snapshot from current Illinois openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What Illinois Employers Look For
The qualifications that appear most often in regional operations director jobs across Illinois.
- Bachelor's degree in business administration, operations management, or a related field required
- Five or more years of progressive operations leadership experience across multiple locations
- Demonstrated ability to manage P&L accountability and drive cost efficiencies at a regional level
- Experience leading cross-functional teams of fifty or more employees across geographically dispersed sites
- Proficiency with operations management systems, ERP platforms, and performance reporting tools
- Strong knowledge of Illinois labor regulations, OSHA compliance standards, and supply chain logistics
Regional Operations Director Jobs in Illinois: Frequently Asked Questions
How do you become a regional operations director in Illinois?
Most regional operations directors in Illinois reach the role by progressing through operations management positions, typically starting as a site manager, operations manager, or district manager before moving into a regional director title. Illinois employers broadly expect a bachelor's degree in business, supply chain, or operations management, and many prefer an MBA for senior-level director roles. Industries like healthcare and transportation may also require familiarity with Illinois-specific regulatory frameworks before candidates are considered for director-level oversight.
How much do regional operations directors make in Illinois?
Regional operations directors in Illinois earn a median of about $103,570 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $53,240 for the lowest 10% to over $269,320 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire regional operations directors in Illinois?
Employers hiring regional operations directors in Illinois right now include Pearl Healthcare, BayMark Health Services, and DaVita, based on current listings on Migrate Mate as of August 2026. Illinois's concentration of distribution hubs, manufacturing headquarters, and large retail networks means regional director openings tend to appear consistently throughout the year rather than only during peak hiring seasons.
Which Illinois cities have the most regional operations director jobs?
Chicago, Dixon, and Lyons have the most regional operations director openings in Illinois. Chicago dominates because it serves as the headquarters base for major logistics, retail, and healthcare companies with Midwest-wide footprints, while Peoria draws consistent demand from Caterpillar's global manufacturing operations and Rockford benefits from its dense cluster of industrial manufacturers and distribution centers anchoring the northern Illinois corridor.
Are there remote regional operations director jobs in Illinois?
Yes, but they're rare. Because the role is fundamentally tied to overseeing physical locations, on-site teams, and in-person operational performance, most positions require regular travel to sites across the region. About 100% of regional operations director openings tied to Illinois are remote or hybrid as of August 2026, and those tend to cover reporting, planning, and vendor coordination responsibilities rather than hands-on site leadership.
How can I get hired as a regional operations director in Illinois with little or no experience?
The most realistic entry path is landing a multi-site operations manager or district manager role first, then building toward a director promotion. Large Illinois employers such as Walgreens Boots Alliance and United Parcel Service run structured management development programs designed for high-performing associates without director-level experience. Coming from roles like logistics coordinator, production supervisor, or supply chain analyst gives candidates a strong foundation, and an MBA from an Illinois institution or a Certified Supply Chain Professional credential measurably improves your candidacy.
Where can I find and apply to regional operations director jobs in Illinois?
You can find and apply to regional operations director jobs in Illinois on Migrate Mate, which lists current Illinois openings updated in real time. Search the listings to see roles that match your experience level, preferred location, and industry focus, then apply directly to the ones that fit.
See All 21 Regional Operations Director Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
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