Business Process Analyst Jobs in Fort Worth, TX

INTRODUCTION

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

WHY YOU'LL LOVE THIS JOB

As a member of the Corporate and Agency Reporting team, the reporting analyst focuses on building production level performance reporting for both internal and external use in support of American’s corporate and agency sales programs. The job is a member of the Sales Performance and Planning Analysis team within Sales Operations. Supports Sales programs and performance including Managed Corporate, Agency, and AAdvantage Business programs.

• As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Responsibilities include the following: Responsible for the creation, enhancement, testing and development of productionized reporting solutions. Once the business intelligence solutions are devised, the reporting analyst works with our data teams and IT to implement into full production.
• Create business intelligence reports and analytical models that empower understanding of the performance of existing partnerships, evaluate new partnerships, and craft creative solutions that drive continuous improvement.
• Leads communications directly with business units to understand their business problems and reporting needs.
• Maintains reliability of solutions by developing and implementing standards and/or process for database maintenance, documentation and configuration.
• Apply judgment to statistical performance measures and predictive analytics tools in support of sales programs to improve performance, profitability, and planning processes.
• Adaptive to new ideas and changes to business processes in a fast-paced and high pressure environment.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Data Science, Information Systems, Engineering, or similar degree; or equivalent experience/training.
• 3 years in similar role.

PREFERRED QUALIFICATIONS

• MIS or MBA/MS with focus on business technology.
• 5 years development experience in an airline function.
• 4 years of Power BI experience.

SKILLS, LICENSES & CERTIFICATIONS

• Microsoft Certification or Microsoft Programming Certificate.
• Technical skills including Azure, R, Microsoft SQL, Python, Microsoft Power BI, Tableau, Anaplan.
• Ability to communicate directly with users.

WHAT YOU'LL GET

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.

FEEL FREE TO BE YOURSELF AT AMERICAN

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.