Business Process Consultant Jobs in Texas
Business Process Consultant jobs in Texas are among the most active in the country, concentrated in enterprise technology, energy, financial services, and healthcare sectors, with openings at every level from junior analyst through senior principal consultant. Houston, Dallas, and Austin anchor the market, where employers such as Dell Technologies, Deloitte, and ExxonMobil maintain large consulting and operations teams that hire continuously. The most in-demand specialties are ERP implementation, process automation, and change management tied to digital transformation programs. Find a role that fits below and apply directly.
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Remote Position - USA
About us
CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.
Position Summary
Sr. WRAP Consultant for dealership to assess, optimize, and implement best-practice operational processes using CDK applications and tools focusing on Parts and Service. This role focuses on improving throughput, profitability, technician and advisor productivity, inventory accuracy, pricing discipline, and system utilization to drive measurable improvements in departmental performance. The consultant applies deep Parts & Service operational knowledge, CDK product expertise, and analytical insight to identify workflow gaps, define solutions, and coach dealership personnel through sustainable, data-driven improvements that maximize return on their investment in CDK solutions. This role also supports OEM warranty labor rate optimization and uplift initiatives by ensuring dealership processes, documentation, and system configurations support compliant and successful submissions.
Responsibilities
- Lead virtual and on-site consulting engagements with dealership Parts and Service departments.
- Conduct comprehensive operational assessments covering:
+ Advisor workflows
+ Technician productivity
+ Pricing, labor matrix, and op codes
+ Inventory controls and reconciliation
+ Warranty and internal processes
- Identify inefficiencies, risks, and opportunities, and develop tailored improvement roadmaps aligned with CDK best practices.
- Facilitate structured working sessions with managers, advisors, and technicians to implement process and system improvements.
- Maintain executive-level communication with dealership leadership to report progress, results, and next steps.
OEM Warranty Labor Uplift & Compliance
- Support OEM warranty labor rate uplift initiatives by preparing, validating, and aligning dealership operational data, documentation, and system configurations.
- Assess dealership labor operations to ensure compliance with OEM and state regulatory requirements related to warranty reimbursement.
- Partner with internal WRAP, legal, and compliance teams to support warranty submissions and respond to OEM inquiries.
- Ensure dealership Parts & Service processes (op codes, labor lines, dispatching, time standards, and documentation) support defensible warranty claims.
- Educate dealership leadership on operational best practices that improve warranty recoverability and long-term reimbursement sustainability.
System & Process Optimization
Evaluate And Enhance Utilization Of CDK Solutions Including
- Process Mapping (Service & Parts)
- Simple ID (Service & Parts) Optional-Not Required
- ePayments / CDK OnePay Optional-Not Required
- AOMD (Service & Parts)
- Enhanced Report Generator
- PDM Optional-Not Required
- Inventory Reconciliation
- Parts Pricing / OEM Field Mapping
- Drive Service Drive & SOR workflows
- Core Tracking and Parts Scan Optional-Not Required
Optimize
- Service pricing structures, labor matrices, and op code discipline
- Dispatching, appointment, and write-up processes
- Technician efficiency and productivity reporting
- Parts inventory accuracy, stocking policies, and obsolescence control
- Map end-to-end workflows across Service and Parts to identify automation and standardization opportunities.
- Optimize labor operations, op codes, technician time tracking, and documentation practices to support warranty compliance and labor reimbursement uplift.
Client Advocacy & Collaboration
- Serve as a trusted advisor to dealership leadership and staff. Act as liaison between the dealership and CDK product, support, and consulting teams.
- Identify expansion opportunities and collaborate with Sales and Consulting leadership on follow-on engagements.
- Stay current on OEM requirements, warranty trends, and retail automotive operational best practices.
Reporting & Documentation
- Track key KPIs, including:
- Effective labor rate
- Hours per RO
- Technician efficiency and productivity
- Parts gross, obsolescence, and inventory accuracy
- Warranty recovery and internal cost controls
- Maintain documentation, visit summaries, action plans, and follow-up reports.
- Contribute to internal knowledge sharing and continuous improvement initiatives.
Qualifications
- Minimum 5 to 7 years of experience in dealership Parts and/or Service operations.
- Strong understanding of:
+ Service pricing, dispatch, and technician productivity
+ Parts inventory management and reconciliation
+ Warranty and internal repair processes
- Proven experience in process improvement or operational leadership.
- Proficiency in CDK Drive, Parts, Service, and reporting tools.
- Strong analytical, facilitation, and presentation skills.
- Ability to manage multiple engagements simultaneously.
- Willingness to travel up to 10%.
- Working knowledge of OEM warranty reimbursement programs, warranty labor rate submissions, or related dealership compliance processes.
- Experience supporting OEM warranty labor rate uplift, WRAP-style engagements, or dealership warranty compliance initiatives.
Success Indicators
- Measurable improvement in dealership KPIs (gross, efficiency, inventory accuracy, throughput).
- Strong NPS and client satisfaction.
- Increased adoption and utilization of CDK Parts & Service tools.
- Repeat engagements and positive client advocacy.
- Successful support of OEM warranty labor rate uplift or reimbursement improvement initiatives.
Preferred Qualifications
- Prior experience with CDK Parts & Service solutions (PDM-Optional, AOMD, OnePay-Optional, ERG, Drive, Parts Scan-Optional, etc.).
- Experience leading consulting or performance improvement engagements.
- Familiarity with OEM programs, warranty processes, and retail automotive benchmarks.
- Excellent written and verbal communication skills.
- Excellent interpersonal skills.
- Proficiency with MS Office products.
- Ability to work independently in a fast-paced environment.
- Ability to transition for working remotely with clients.
- Bachelor’s degree in Business, Operations, Automotive Management, or related field.
Salary Range: $83,500 - $106,000 + Annual Target Bonus
CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans. We offer Medical, dental, and vision benefits in addition to:
- Paid Time Off (PTO)
- 401K Matching Program
- Tuition Reimbursement
At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.
CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.
Applicants must be legally authorized to work in the United States without the need for current or future employment-based visa sponsorship. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
CDK retains the right to change or assign other duties to this position as needed.
Remote Position - USA
About us
CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.
Position Summary
Sr. WRAP Consultant for dealership to assess, optimize, and implement best-practice operational processes using CDK applications and tools focusing on Parts and Service. This role focuses on improving throughput, profitability, technician and advisor productivity, inventory accuracy, pricing discipline, and system utilization to drive measurable improvements in departmental performance. The consultant applies deep Parts & Service operational knowledge, CDK product expertise, and analytical insight to identify workflow gaps, define solutions, and coach dealership personnel through sustainable, data-driven improvements that maximize return on their investment in CDK solutions. This role also supports OEM warranty labor rate optimization and uplift initiatives by ensuring dealership processes, documentation, and system configurations support compliant and successful submissions.
Responsibilities
- Lead virtual and on-site consulting engagements with dealership Parts and Service departments.
- Conduct comprehensive operational assessments covering:
+ Advisor workflows
+ Technician productivity
+ Pricing, labor matrix, and op codes
+ Inventory controls and reconciliation
+ Warranty and internal processes
- Identify inefficiencies, risks, and opportunities, and develop tailored improvement roadmaps aligned with CDK best practices.
- Facilitate structured working sessions with managers, advisors, and technicians to implement process and system improvements.
- Maintain executive-level communication with dealership leadership to report progress, results, and next steps.
OEM Warranty Labor Uplift & Compliance
- Support OEM warranty labor rate uplift initiatives by preparing, validating, and aligning dealership operational data, documentation, and system configurations.
- Assess dealership labor operations to ensure compliance with OEM and state regulatory requirements related to warranty reimbursement.
- Partner with internal WRAP, legal, and compliance teams to support warranty submissions and respond to OEM inquiries.
- Ensure dealership Parts & Service processes (op codes, labor lines, dispatching, time standards, and documentation) support defensible warranty claims.
- Educate dealership leadership on operational best practices that improve warranty recoverability and long-term reimbursement sustainability.
System & Process Optimization
Evaluate And Enhance Utilization Of CDK Solutions Including
- Process Mapping (Service & Parts)
- Simple ID (Service & Parts) Optional-Not Required
- ePayments / CDK OnePay Optional-Not Required
- AOMD (Service & Parts)
- Enhanced Report Generator
- PDM Optional-Not Required
- Inventory Reconciliation
- Parts Pricing / OEM Field Mapping
- Drive Service Drive & SOR workflows
- Core Tracking and Parts Scan Optional-Not Required
Optimize
- Service pricing structures, labor matrices, and op code discipline
- Dispatching, appointment, and write-up processes
- Technician efficiency and productivity reporting
- Parts inventory accuracy, stocking policies, and obsolescence control
- Map end-to-end workflows across Service and Parts to identify automation and standardization opportunities.
- Optimize labor operations, op codes, technician time tracking, and documentation practices to support warranty compliance and labor reimbursement uplift.
Client Advocacy & Collaboration
- Serve as a trusted advisor to dealership leadership and staff. Act as liaison between the dealership and CDK product, support, and consulting teams.
- Identify expansion opportunities and collaborate with Sales and Consulting leadership on follow-on engagements.
- Stay current on OEM requirements, warranty trends, and retail automotive operational best practices.
Reporting & Documentation
- Track key KPIs, including:
- Effective labor rate
- Hours per RO
- Technician efficiency and productivity
- Parts gross, obsolescence, and inventory accuracy
- Warranty recovery and internal cost controls
- Maintain documentation, visit summaries, action plans, and follow-up reports.
- Contribute to internal knowledge sharing and continuous improvement initiatives.
Qualifications
- Minimum 5 to 7 years of experience in dealership Parts and/or Service operations.
- Strong understanding of:
+ Service pricing, dispatch, and technician productivity
+ Parts inventory management and reconciliation
+ Warranty and internal repair processes
- Proven experience in process improvement or operational leadership.
- Proficiency in CDK Drive, Parts, Service, and reporting tools.
- Strong analytical, facilitation, and presentation skills.
- Ability to manage multiple engagements simultaneously.
- Willingness to travel up to 10%.
- Working knowledge of OEM warranty reimbursement programs, warranty labor rate submissions, or related dealership compliance processes.
- Experience supporting OEM warranty labor rate uplift, WRAP-style engagements, or dealership warranty compliance initiatives.
Success Indicators
- Measurable improvement in dealership KPIs (gross, efficiency, inventory accuracy, throughput).
- Strong NPS and client satisfaction.
- Increased adoption and utilization of CDK Parts & Service tools.
- Repeat engagements and positive client advocacy.
- Successful support of OEM warranty labor rate uplift or reimbursement improvement initiatives.
Preferred Qualifications
- Prior experience with CDK Parts & Service solutions (PDM-Optional, AOMD, OnePay-Optional, ERG, Drive, Parts Scan-Optional, etc.).
- Experience leading consulting or performance improvement engagements.
- Familiarity with OEM programs, warranty processes, and retail automotive benchmarks.
- Excellent written and verbal communication skills.
- Excellent interpersonal skills.
- Proficiency with MS Office products.
- Ability to work independently in a fast-paced environment.
- Ability to transition for working remotely with clients.
- Bachelor’s degree in Business, Operations, Automotive Management, or related field.
Salary Range: $83,500 - $106,000 + Annual Target Bonus
CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans. We offer Medical, dental, and vision benefits in addition to:
- Paid Time Off (PTO)
- 401K Matching Program
- Tuition Reimbursement
At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.
CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.
Applicants must be legally authorized to work in the United States without the need for current or future employment-based visa sponsorship. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
CDK retains the right to change or assign other duties to this position as needed.
See All 7 Business Process Consultant Jobs in Texas
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Find JobsBusiness Process Consultant Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
Business Process Consultant Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
- Amazon1
- CDK Global1
- Driscoll Children's Hospital1
- Intuit1
- McKesson1
Top Industries Hiring
- Technology & Software3
- Consulting & Professional Services2
- Healthcare & Medical Services1
- Manufacturing1
What Texas Employers Look For
The qualifications that appear most often in business process consultant jobs across Texas.
- Bachelor's degree in business administration, industrial engineering, or a related field required
- Three or more years of experience mapping and improving business processes in a corporate environment
- Proficiency with process modeling tools such as Visio, Lucidchart, or BPMN software
- Hands-on experience with ERP platforms including SAP, Oracle, or Microsoft Dynamics
- Lean Six Sigma Green Belt or Black Belt certification strongly preferred by Texas employers
- Strong stakeholder communication skills with experience presenting to executive-level audiences
Business Process Consultant Jobs in Texas: Frequently Asked Questions
How do you become a business process consultant in Texas?
The path in Texas typically starts with a bachelor's degree in business, industrial engineering, or management information systems, followed by entry-level analyst roles at large employers in Houston, Dallas, or Austin. Texas does not require a state-issued license for this role. Most hiring managers look for a Lean Six Sigma certification from a recognized body such as ASQ, along with demonstrated experience improving measurable business outcomes in a corporate or consulting setting.
How much do business process consultants make in Texas?
Business process consultants in Texas earn a median of about $101,400 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $62,730 for the lowest 10% to over $168,420 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire business process consultants in Texas?
Employers hiring business process consultants in Texas right now include Amazon, CDK Global, and Driscoll Children's Hospital, based on current listings on Migrate Mate as of June 2026. Texas's concentration of energy headquarters, major financial institutions, and global technology companies means demand stays consistent across multiple industries year-round.
Which Texas cities have the most business process consultant jobs?
Irving, Austin, and Corpus Christi have the most business process consultant openings in Texas. Houston leads because of its density of energy and petrochemical headquarters, Dallas draws demand from financial services and logistics firms based in the Metroplex, and Austin's rapid technology sector growth has created a steady pipeline of process improvement roles at both large enterprises and scaling companies.
Are there remote business process consultant jobs in Texas?
Yes, and more than most fields, since the work centers on analysis, documentation, and stakeholder workshops that translate well to virtual delivery. About 14% of business process consultant openings tied to Texas are remote or hybrid as of June 2026, reflecting the role's desk-and-analytical nature. Discovery phases and executive alignment sessions are most commonly conducted remotely, while implementation and go-live support often require on-site presence.
How can I get hired as a business process consultant in Texas with little or no experience?
The most realistic entry path is through a business analyst or operations analyst role at a large Texas employer such as a major energy company, health system, or regional bank, then transitioning into process consulting after demonstrating measurable improvement work. Rotational analyst programs at Dallas-area financial firms and Houston energy companies regularly hire candidates without direct consulting experience. Earning a Lean Six Sigma Yellow or Green Belt through ASQ while still in school or early in your career gives you a concrete credential Texas hiring managers recognize.
Where can I find and apply to business process consultant jobs in Texas?
You can find and apply to business process consultant jobs in Texas on Migrate Mate, which lists current Texas openings across Houston, Dallas, Austin, and beyond. Find the roles that fit your experience and specialization and apply directly from each listing.
See All 7 Business Process Consultant Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
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