Business Process Consultant Jobs
Business Process Consultant jobs are open across financial services, healthcare, technology, and manufacturing, from analyst-level to senior and principal roles, with specializations in process mapping, ERP implementation, and operational efficiency. Find a role that fits from the openings below and apply directly.
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Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of JPMorgan Chase's commitment to operational excellence. The team partners with strategic and functional leaders to improve and enhance core components of our business, from designing innovative, streamlined ways of working to piloting cutting-edge AI solutions. Our mission is to optimize end-to-end processes, elevate the customer experience, and foster a vibrant culture of continuous improvement. We are committed to shaping a future where innovation and excellence are at the heart of everything we do.
As an Internal Strategy & Process Consulting Associate II, you will independently lead one or more workstreams within complex consulting engagements. You will translate ambiguous business questions into hypotheses, analyses, stakeholder plans, milestones, and high-quality deliverables; determine what evidence is needed to answer the question; and synthesize qualitative and quantitative findings into decision-ready recommendations. You will manage workstream stakeholders, contribute directly to senior-leader discussions, coach junior colleagues, and identify opportunities to apply GenAI, automation, and advanced analytics to business challenges.
Job Responsibilities
- Independently lead one or more engagement workstreams from planning through execution, translating ambiguous business questions into hypotheses, analyses, stakeholder plans, milestones, and deliverables while creating clarity, alignment, and accountability across the team
- Determine the analyses and evidence required to answer key business questions; synthesize qualitative and quantitative findings into insights, implications, and recommendations.
- Manage workstream stakeholders, conduct senior stakeholder interviews, resolve dependencies, and demonstrate leadership through influence to advance decisions and outcomes without direct authority
- Own the workstream storyline and develop executive-ready presentations that communicate complex analysis clearly and drive decisions.
- Collaborate with project teams to conduct stakeholder interviews, develop frameworks, and generate insights that inform process optimization, organizational transformation, and functional strategy development efforts.
- Analyze and visualize key business processes, identifying inefficiencies and areas for improvement using advanced data analytics and statistical inference techniques.
- Design and facilitate working sessions or workshops to diagnose issues, align stakeholders, develop solutions, and advance decisions.
- Identify opportunities where GenAI, automation, and advanced analytics can improve business processes or customer/employee experiences; translate needs into use cases and partner with Product, Data, and Technology to assess feasibility and value.
- Use GenAI/LLM tools effectively and responsibly across the consulting lifecycle, including research, synthesis, analysis, ideation, and deliverable development.
- Coach and develop junior team members through day-to-day guidance, feedback, and quality review; foster knowledge sharing and continuous learning, and actively contribute to an inclusive, collaborative, and high-performing consulting culture
Required Qualifications, Capabilities, and Skills
- Approximately 3+ years of relevant experience in management consulting, internal consulting, strategy, transformation, or a comparable problem-solving environment.
- Demonstrated experience independently owning and delivering a meaningful workstream or equivalent body of work.
- Demonstrated ability to lead collaboratively, develop junior colleagues, and foster an inclusive team environment while balancing individual ownership with shared accountability for engagement outcomes
- Strong structured problem-solving skills, including hypothesis development, workplan design, analytical prioritization, and synthesis.
- Strong analytical capability and comfort working with data to diagnose issues, quantify impact, and support recommendations.
- Strong stakeholder management, influencing, and executive communication skills.
- Demonstrated ability to use GenAI/LLM tools effectively in professional problem solving and to critically evaluate outputs.
- Experience in team building, with a focus on constructing diverse teams with varied experiences, skills, and backgrounds.
- Proficiency in using digital process tools and AI systems to optimize operational efficiency and service delivery.
- Experienced in creating presentations, both written and verbal, tailored for senior audiences.
- Intellectual curiosity and ability to develop SME-level understanding of new topics quickly.
Preferred Qualifications, Capabilities, and Skills
- External management consulting experience.
- Financial services or experience delivering transformation in a regulated environment.
- Foster cross-functional collaboration to identify and implement process improvement opportunities across departments.
- Experience with operating model design, process visualization, process redesign, customer journeys, organizational transformation, automation, advanced analytics, or AI-enabled transformation.
- Demonstrated foundational understanding of AI concepts, with the ability to identify business processes and opportunities where AI solutions can be effectively implemented to drive operational improvement and innovation.
- Ability to travel up to 10%.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of JPMorgan Chase's commitment to operational excellence. The team partners with strategic and functional leaders to improve and enhance core components of our business, from designing innovative, streamlined ways of working to piloting cutting-edge AI solutions. Our mission is to optimize end-to-end processes, elevate the customer experience, and foster a vibrant culture of continuous improvement. We are committed to shaping a future where innovation and excellence are at the heart of everything we do.
As an Internal Strategy & Process Consulting Associate II, you will independently lead one or more workstreams within complex consulting engagements. You will translate ambiguous business questions into hypotheses, analyses, stakeholder plans, milestones, and high-quality deliverables; determine what evidence is needed to answer the question; and synthesize qualitative and quantitative findings into decision-ready recommendations. You will manage workstream stakeholders, contribute directly to senior-leader discussions, coach junior colleagues, and identify opportunities to apply GenAI, automation, and advanced analytics to business challenges.
Job Responsibilities
- Independently lead one or more engagement workstreams from planning through execution, translating ambiguous business questions into hypotheses, analyses, stakeholder plans, milestones, and deliverables while creating clarity, alignment, and accountability across the team
- Determine the analyses and evidence required to answer key business questions; synthesize qualitative and quantitative findings into insights, implications, and recommendations.
- Manage workstream stakeholders, conduct senior stakeholder interviews, resolve dependencies, and demonstrate leadership through influence to advance decisions and outcomes without direct authority
- Own the workstream storyline and develop executive-ready presentations that communicate complex analysis clearly and drive decisions.
- Collaborate with project teams to conduct stakeholder interviews, develop frameworks, and generate insights that inform process optimization, organizational transformation, and functional strategy development efforts.
- Analyze and visualize key business processes, identifying inefficiencies and areas for improvement using advanced data analytics and statistical inference techniques.
- Design and facilitate working sessions or workshops to diagnose issues, align stakeholders, develop solutions, and advance decisions.
- Identify opportunities where GenAI, automation, and advanced analytics can improve business processes or customer/employee experiences; translate needs into use cases and partner with Product, Data, and Technology to assess feasibility and value.
- Use GenAI/LLM tools effectively and responsibly across the consulting lifecycle, including research, synthesis, analysis, ideation, and deliverable development.
- Coach and develop junior team members through day-to-day guidance, feedback, and quality review; foster knowledge sharing and continuous learning, and actively contribute to an inclusive, collaborative, and high-performing consulting culture
Required Qualifications, Capabilities, and Skills
- Approximately 3+ years of relevant experience in management consulting, internal consulting, strategy, transformation, or a comparable problem-solving environment.
- Demonstrated experience independently owning and delivering a meaningful workstream or equivalent body of work.
- Demonstrated ability to lead collaboratively, develop junior colleagues, and foster an inclusive team environment while balancing individual ownership with shared accountability for engagement outcomes
- Strong structured problem-solving skills, including hypothesis development, workplan design, analytical prioritization, and synthesis.
- Strong analytical capability and comfort working with data to diagnose issues, quantify impact, and support recommendations.
- Strong stakeholder management, influencing, and executive communication skills.
- Demonstrated ability to use GenAI/LLM tools effectively in professional problem solving and to critically evaluate outputs.
- Experience in team building, with a focus on constructing diverse teams with varied experiences, skills, and backgrounds.
- Proficiency in using digital process tools and AI systems to optimize operational efficiency and service delivery.
- Experienced in creating presentations, both written and verbal, tailored for senior audiences.
- Intellectual curiosity and ability to develop SME-level understanding of new topics quickly.
Preferred Qualifications, Capabilities, and Skills
- External management consulting experience.
- Financial services or experience delivering transformation in a regulated environment.
- Foster cross-functional collaboration to identify and implement process improvement opportunities across departments.
- Experience with operating model design, process visualization, process redesign, customer journeys, organizational transformation, automation, advanced analytics, or AI-enabled transformation.
- Demonstrated foundational understanding of AI concepts, with the ability to identify business processes and opportunities where AI solutions can be effectively implemented to drive operational improvement and innovation.
- Ability to travel up to 10%.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Business Process Consultant Jobs by Experience Level
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Find JobsBusiness Process Consultant Job Market
Who's Hiring
- RSM17
- LTM Limited4
- JPMorganChase3
- Deloitte2
- Cognizant2
Top Industries Hiring
- Technology & Software
- Consulting & Professional Services
- Automotive
- Accounting & Auditing
- Staffing & Recruiting
What Employers Look For
The qualifications that appear most often in business process consultant jobs.
- Bachelor's degree in business administration, industrial engineering, or a related field
- Hands-on experience with process mapping tools such as Visio or Lucidchart
- Proficiency in ERP platforms including SAP, Oracle, or Microsoft Dynamics
- Lean or Six Sigma certification at Green Belt level or above
- Demonstrated ability to lead cross-functional stakeholder workshops and interviews
- Experience documenting current-state and future-state workflows for process redesign projects
Tips for Your Business Process Consultant Job Search
Quantify process improvements on your resume
Hiring managers for business process consultant roles expect numbers. Replace vague claims with outcomes: cycle time reduced by a specific percentage, headcount freed up, or cost saved per quarter. Bullets without metrics get filtered out before a human reads them.
List your methodology frameworks explicitly
Six Sigma, Lean, BPMN, and ITIL are screened by applicant tracking systems before a recruiter sees your application. Name every framework you've used in a dedicated skills section, not buried in job descriptions where parsers miss them.
Target openings by industry vertical
Business process consultant roles in financial services expect SOX compliance exposure. Healthcare roles often require familiarity with EHR workflows. Filtering by industry before you apply lets you tailor your resume to the domain language that reads as an immediate match.
Apply early to roles that fit
Migrate Mate lists business process consultant openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a process-improvement case study
Interviewers for business process consultant positions routinely ask you to walk through a past engagement from problem diagnosis to solution implementation. Have one concrete example ready that covers stakeholder alignment, the method you used, and the measurable result you delivered.
Negotiate scope before accepting an offer
Business process consultant roles vary widely in how much decision-making authority you actually hold versus advising others. Before accepting, ask directly whether you own implementation or hand off recommendations, and whether the engagement is project-based or ongoing. This shapes your day-to-day entirely.
Business Process Consultant Jobs: Frequently Asked Questions
Which companies are hiring the most business process consultants?
The companies hiring the most business process consultants right now include RSM, LTM Limited, and JPMorganChase, with the largest share of openings in California, Texas, and Virginia, based on current listings on Migrate Mate as of September 2026. Demand tends to concentrate in large enterprises undergoing ERP migrations or post-merger integration efforts.
How many business process consultant jobs are remote?
About 80% of business process consultant openings are fully remote or hybrid as of September 2026, though the share varies by engagement type. Advisory and documentation-heavy work tends to be most remote, while roles requiring on-site process observation, workshop facilitation, or hands-on system configuration typically expect regular in-person presence.
How do you become a business process consultant?
Start with a degree in business, industrial engineering, operations, or a related discipline, then build hands-on experience in a functional role such as operations analyst, project coordinator, or systems administrator. Earn a Lean or Six Sigma certification to signal methodology fluency. From there, move into internal consulting or advisory roles where you own process redesign projects end to end before transitioning to an external consulting position.
Can I get hired as a business process consultant without direct consulting experience?
Yes, candidates without a consulting title can break in by reframing operational experience around process outcomes. If you've documented workflows, led a system migration, or redesigned how a team handles a repeating task, that counts as process work. Focus your resume on the problem, your method, and the measurable result rather than your job title, and target smaller firms or internal consulting teams where project variety is prioritized over pedigree.
What does the business process consultant interview process look like?
Most hiring processes start with a recruiter screen focused on methodology background and industry experience. A hiring manager interview follows, often including a case-style question where you walk through how you'd diagnose and redesign a broken process. Final rounds typically involve a panel with operations or IT stakeholders and sometimes a short take-home exercise asking you to map a current-state workflow and identify improvement opportunities.
Where can I find and apply to business process consultant jobs?
You can find and apply to business process consultant jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience and specialization, then apply directly to each listing. There's no separate signup step before you apply.
See All 63 Business Process Consultant Jobs
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