Call Center Agent Jobs
Call Center Agent jobs are open across healthcare, retail, financial services, telecommunications, and government contracting, from entry-level to senior and team lead, with specializations in customer support, technical support, and collections. Find a role that fits below and apply directly.
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Showing 5 of 30+ Call Center Agent jobs
Date: Thursday, November 12, 2026
Time: 11:00 AM – 4:00 PM
Location: 1800 Metrocenter Blvd, Orlando, FL 32835
Hilton Grand Vacations is hosting a Walk in Event for Call Center Sales Team position. This is an opportunity to explore a rewarding sales career with a respected global hospitality brand all while enjoying uncapped earning potential and long‑term growth.
At Hilton Grand Vacations, we're seeking passionate individuals to join our Call center Sales team as a Sales agent. This role is perfect for those with a knack for sales and a desire to thrive in a fast-paced, high-volume call center environment. As a Call Center Agent, you'll be the first point of contact for guests who have been calls to and from our partners, offering them discounted vacation packages. Your primary goal will be to engage and excite these guests, ultimately converting them into sales. With our highest call volume times, you'll have ample opportunities to make a difference and boost your earnings. Join us and be a part of a dynamic team that values your sales skills and offers a range of benefits and perks.
What You’ll Earn
- Hourly base pay + uncapped commission
- Average earnings: $65,000+ annually
- Top performers: $85,000+ annually
Additional Earning Opportunities
- PM shift differential
- Higher hourly pay for PM weekend shifts
- Sign on bonus up to $2500(ask recruiter for details)
- Employee referral bonus opportunities
What You’ll Do
- Connect with guests over the phone and introduce personalized vacation experiences
- Promote and sell mini‑vacation packages across our resort portfolio
- Use proven sales techniques (we’ll train you!) to handle objections and close confidently
- Share compelling, accurate information about Hilton Grand Vacations resorts and offers
Training & Benefits
- Paid training (4 weeks): Monday–Friday, 8 AM–4 PM
- Day 1 benefits: Medical, dental, vision
- Travel perks & resort discounts
- PTO after 90 days
- Career growth with a recognized, global brand
Who Thrives Here
We’re looking for motivated, financially driven individuals who are energized by performance and excited to grow their income. Many of our top-performing sales professionals come from a wide range of industries, including: Finance, Investments, Real estate, Luxury goods, Fundraising, Debt consolidation, Entrepreneurship, Automotive (car) sales, Hospitality, Telesales, Insurance, Solar, Door-to-Door, Furniture, Mattress sales, and personal services.
What We’re Looking For
- A positive, customer-focused communicator who enjoys helping others
- Strong multitasking skills and the ability to navigate multiple systems
- A passion for sales and achieving goals
- High school diploma or equivalent
Preferred:
- 1+ year of sales or telesales experience
- Call center or hospitality background
- Microsoft Office proficiency (Outlook, Word)
- Timeshare experience is a plus
We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
Date: Thursday, November 12, 2026
Time: 11:00 AM – 4:00 PM
Location: 1800 Metrocenter Blvd, Orlando, FL 32835
Hilton Grand Vacations is hosting a Walk in Event for Call Center Sales Team position. This is an opportunity to explore a rewarding sales career with a respected global hospitality brand all while enjoying uncapped earning potential and long‑term growth.
At Hilton Grand Vacations, we're seeking passionate individuals to join our Call center Sales team as a Sales agent. This role is perfect for those with a knack for sales and a desire to thrive in a fast-paced, high-volume call center environment. As a Call Center Agent, you'll be the first point of contact for guests who have been calls to and from our partners, offering them discounted vacation packages. Your primary goal will be to engage and excite these guests, ultimately converting them into sales. With our highest call volume times, you'll have ample opportunities to make a difference and boost your earnings. Join us and be a part of a dynamic team that values your sales skills and offers a range of benefits and perks.
What You’ll Earn
- Hourly base pay + uncapped commission
- Average earnings: $65,000+ annually
- Top performers: $85,000+ annually
Additional Earning Opportunities
- PM shift differential
- Higher hourly pay for PM weekend shifts
- Sign on bonus up to $2500(ask recruiter for details)
- Employee referral bonus opportunities
What You’ll Do
- Connect with guests over the phone and introduce personalized vacation experiences
- Promote and sell mini‑vacation packages across our resort portfolio
- Use proven sales techniques (we’ll train you!) to handle objections and close confidently
- Share compelling, accurate information about Hilton Grand Vacations resorts and offers
Training & Benefits
- Paid training (4 weeks): Monday–Friday, 8 AM–4 PM
- Day 1 benefits: Medical, dental, vision
- Travel perks & resort discounts
- PTO after 90 days
- Career growth with a recognized, global brand
Who Thrives Here
We’re looking for motivated, financially driven individuals who are energized by performance and excited to grow their income. Many of our top-performing sales professionals come from a wide range of industries, including: Finance, Investments, Real estate, Luxury goods, Fundraising, Debt consolidation, Entrepreneurship, Automotive (car) sales, Hospitality, Telesales, Insurance, Solar, Door-to-Door, Furniture, Mattress sales, and personal services.
What We’re Looking For
- A positive, customer-focused communicator who enjoys helping others
- Strong multitasking skills and the ability to navigate multiple systems
- A passion for sales and achieving goals
- High school diploma or equivalent
Preferred:
- 1+ year of sales or telesales experience
- Call center or hospitality background
- Microsoft Office proficiency (Outlook, Word)
- Timeshare experience is a plus
We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
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Find Call Center Agent JobsCall Center Agent Job Market
Who's Hiring
Top Industries Hiring
- Hospitality & Tourism
What Employers Look For
The qualifications that appear most often in call center agent jobs.
- High school diploma or GED equivalent required by most employers
- Proficiency with CRM platforms such as Salesforce or Zendesk
- Minimum typing speed of 35 to 45 words per minute
- One or more years of customer-facing or phone-based experience
- Strong verbal communication and active listening skills
- Ability to meet call handling time and quality score metrics
Tips for Your Call Center Agent Job Search
Tailor your resume to the queue type
Inbound and outbound roles require different emphasis. For inbound support, highlight first-call resolution and de-escalation. For outbound sales or collections, lead with conversion rates or call volume handled. Recruiters scan for the specific queue type before anything else.
List your tech stack by name
Call center hiring managers screen for familiarity with specific platforms. Name every CRM, ticketing system, dialer, or workforce management tool you've used. Generic phrases like 'proficient in call center software' get skipped where a named tool gets you a callback.
Apply early to roles that fit
Migrate Mate lists call center agent openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings that name their metrics
Job listings that specify AHT targets, CSAT benchmarks, or occupancy expectations tell you exactly what you'll be measured on. Apply to those first, then mirror that language in your resume and cover letter so your application reflects their actual performance culture.
Prepare a scenario answer for every channel
Many call center interviews now test voice, chat, and email scenarios in the same session. Practice handling an angry customer via script, a brief written chat reply, and a short email response so you're ready for all three and don't lose ground on a channel you haven't practiced.
Negotiate schedule before you negotiate anything else
Shift differentials, mandatory overtime windows, and weekend rotation policies directly affect your take-home and work-life balance. Ask about the exact shift structure and any mandatory weekend coverage before you accept an offer, not after.
Call Center Agent Jobs: Frequently Asked Questions
Which companies are hiring the most call center agents?
The most active employers for call center agents right now are Hilton Grand Vacations, Cognizant, and Fifth Third Bank, and the most openings are in Ohio, Nevada, and Florida, based on current listings on Migrate Mate as of November 2026. Healthcare, telecom, and financial services employers tend to post the highest volumes of openings throughout the year.
How many call center agent jobs are remote?
About 27% of call center agent openings are fully remote or hybrid as of November 2026, reflecting broad adoption of cloud-based telephony and workforce management tools. Technical support and customer service roles tend to have the highest share of remote-eligible positions compared to in-person collections or government-contract queues.
How do you become a call center agent?
Most employers require a high school diploma and will hire candidates with no prior call center experience if you can demonstrate strong verbal communication and basic computer skills. Getting familiar with a CRM platform, practicing active listening, and completing a short typing speed test before applying all help your candidacy. Many employers offer paid classroom training before you take your first live call.
Can I get hired as a call center agent with little experience?
Yes, call center agent roles are one of the more accessible entry points in customer-facing work because most employers train new hires on their specific tools and scripts. Retail, food service, or any role where you resolved customer problems directly counts as relevant experience. Highlighting that you can type accurately, follow a script without sounding robotic, and stay composed under pressure matters more than a formal call center background at the entry level.
What does the call center agent interview process look like?
Most call center agent interviews include a phone or video screen, a skills assessment covering typing speed and sometimes a mock call or written chat scenario, and a final interview with a team lead or operations manager. Some employers run all three stages in a single session. The mock call or scenario exercise is where candidates most often lose ground, so practicing a calm, scripted response to an upset customer before the interview pays off.
Where can I find and apply to call center agent jobs?
You can find and apply to call center agent jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience, preferred schedule, and work setting, then apply directly to each listing that fits.
See All 30 Call Center Agent Jobs
Find roles that match your experience and apply in just a few clicks.
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