Care Navigator Jobs in Florida
Care Navigator jobs in Florida are in strong demand across health systems, managed care organizations, and community health centers, with openings at every level from entry-level patient advocate to senior clinical care coordinator. The highest concentration of hiring is in Miami, Tampa, and Orlando, where large employers like AdventHealth, UnitedHealth Group, and Baptist Health operate extensive care management divisions. Florida's aging population and high Medicaid enrollment drive consistent need for navigators specializing in chronic disease management, behavioral health coordination, and post-acute transitions. See the openings below and apply to the ones that match your experience.
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Showing 5 of 19+ Care Navigator jobs
Job Summary:
The Care Navigator plays a crucial role in providing a positive, welcoming experience for our members and their families. This individual will serve as a guide for the member from the moment they arrive to the moment they leave our centers, ensuring every member has a positive experience and has their care needs met. The ideal candidate will have a strong customer-service orientation, be passionate about senior care, and never hesitate to go the extra mile to ensure a positive member experience.
Duties/Responsibilities:
- Welcome members upon arrival and help them feel safe and at home, navigating them through a seamless and clear check-in process
- Update member information in the electronic medical records system
- Schedule appointments and coordinate referrals for a multi-disciplinary care team
- Assist members with filling out paperwork through electronic kiosks, as needed
- Request medical records and upload documentation to electronic medical records system
- Field questions from prospective and established members, as well as their adult children
- Manage phone line by answering incoming calls, taking detailed messages, and conveying pertinent details to the right individual
- Assist with center events, as needed
- Excellent customer service skills, with a positive and welcoming demeanor
- Passion for providing a quality experience for our senior members
- Ability to work effectively with diverse populations including staff, providers, members, family members, insurance carriers, vendors, and the public
- Working knowledge of medical terminology, insurance, and/or electronic medical record systems
- High level of organization and attention to detail
- Strong written and verbal communication skills
- Proficient PC skills, including Microsoft Office Suite
- Ability to maintain professionalism and flexibility in a changing work environment
- Fluency in Spanish, or other languages spoken by our people in the communities we serve (where necessary)
- Associates degree preferred, or equivalent experience
- Minimum of one year of work experience in a clinical setting, or similar
- Experience working with EMR systems a plus
Job Summary:
The Care Navigator plays a crucial role in providing a positive, welcoming experience for our members and their families. This individual will serve as a guide for the member from the moment they arrive to the moment they leave our centers, ensuring every member has a positive experience and has their care needs met. The ideal candidate will have a strong customer-service orientation, be passionate about senior care, and never hesitate to go the extra mile to ensure a positive member experience.
Duties/Responsibilities:
- Welcome members upon arrival and help them feel safe and at home, navigating them through a seamless and clear check-in process
- Update member information in the electronic medical records system
- Schedule appointments and coordinate referrals for a multi-disciplinary care team
- Assist members with filling out paperwork through electronic kiosks, as needed
- Request medical records and upload documentation to electronic medical records system
- Field questions from prospective and established members, as well as their adult children
- Manage phone line by answering incoming calls, taking detailed messages, and conveying pertinent details to the right individual
- Assist with center events, as needed
- Excellent customer service skills, with a positive and welcoming demeanor
- Passion for providing a quality experience for our senior members
- Ability to work effectively with diverse populations including staff, providers, members, family members, insurance carriers, vendors, and the public
- Working knowledge of medical terminology, insurance, and/or electronic medical record systems
- High level of organization and attention to detail
- Strong written and verbal communication skills
- Proficient PC skills, including Microsoft Office Suite
- Ability to maintain professionalism and flexibility in a changing work environment
- Fluency in Spanish, or other languages spoken by our people in the communities we serve (where necessary)
- Associates degree preferred, or equivalent experience
- Minimum of one year of work experience in a clinical setting, or similar
- Experience working with EMR systems a plus
See All 19 Care Navigator Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
Find Care Navigator JobsCare Navigator Jobs by City in Florida
Where Florida roles are concentrated, by current openings.
Care Navigator Job Market in Florida
A snapshot from current Florida openings, updated as new roles post.
Who's Hiring
What Florida Employers Look For
The qualifications that appear most often in care navigator jobs across Florida.
- Active Florida license as a Registered Nurse, Licensed Clinical Social Worker, or Licensed Mental Health Counselor preferred
- Bachelor's degree in social work, nursing, public health, or a related healthcare field
- One or more years of experience in case management, care coordination, or a patient-facing clinical role
- Proficiency with electronic health record platforms such as Epic or Cerner
- Demonstrated ability to manage care plans for patients with chronic or complex conditions
- Strong knowledge of Florida Medicaid managed care programs and community resources
Care Navigator Jobs in Florida: Frequently Asked Questions
How do you become a care navigator in Florida?
Most Florida employers require either a clinical license or a social services credential, depending on the focus of the role. Registered nurses should hold an active Florida Board of Nursing license, while social workers need licensure through the Florida Department of Health as a Licensed Clinical Social Worker or Licensed Master Social Worker. Non-clinical candidates often enter through a bachelor's degree in social work, public health, or a related field, and some employers accept the Certified Case Manager credential as an alternative path.
Which companies hire care navigators in Florida?
Companies currently hiring care navigators in Florida include ArchWell Health, VitalCaring, and Henderson Behavioral Health, per current listings on Migrate Mate as of October 2026. Florida's large managed care and Medicaid health plan market means insurers and integrated health systems are among the most consistent sources of care navigator openings in the state.
Which Florida cities have the most care navigator jobs?
Jacksonville, Fort Lauderdale, and Largo have the most care navigator openings in Florida. Miami leads because of its large Medicaid population and dense concentration of managed care plans and federally qualified health centers, while Tampa and Orlando support high volumes of openings through major health systems like AdventHealth and HCA Florida, which operate regional care management hubs in both metros.
Are there remote care navigator jobs in Florida?
Yes, and more than many clinical roles, since care navigators often work by phone, telehealth platform, or secure messaging rather than in person. About 0% of care navigator openings tied to Florida are remote or hybrid as of October 2026, reflecting how well the coordination and coaching functions of the role translate to virtual work. Telephonic case management and utilization review roles are the most consistently offered in fully remote arrangements.
How can I get hired as a care navigator in Florida with little or no experience?
The most realistic entry path is moving from a patient-facing support role into navigation, since Florida health systems frequently promote medical assistants, community health workers, and patient service representatives into junior care coordinator positions. AdventHealth, UF Health, and Florida Blue all run new-hire development programs that pair entry-level coordinators with senior navigators. Earning a Certified Case Manager credential or completing a community health worker training approved by the Florida Department of Health strengthens an application significantly and helps candidates with no direct navigation background compete for posted openings.
Where can I find and apply to care navigator jobs in Florida?
You can find and apply to care navigator jobs in Florida on Migrate Mate, which lists current Florida openings. Search the roles available, identify the ones that match your background and preferred location, and apply directly to the ones that fit.
See All 19 Care Navigator Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
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